Mexican Burrito in Southend-on-Sea

I’m so angry I wanted to order some Mexican and enjoy the food with my family ended up waking for the food for like 2 hour I been calling the restaurant to update me on the food someon has picked up and said it’s gonna take 10-15 min ended up calling them again after 30 and nobody has picked up when the food had finally arrived it was horrible the tacos were not edible as the shells were all soggy braking apart the halloumi chips were burned and the nachos were cold and hard as a rock the only good thing in there were chips even tho they were also cold I’m really upset with this I can’t even get a refound and I spend more than 30 £

Tacos were soggy just like the nachos was 1 hour & half delivery time. Won’t be using again.

food was cold !! buns on burger where soggy like the where put together frozen chips wasn't poked an I was out for delivery for 45min before the driver called me to say he lost !! I want a refund cause the food wasn't edible

Nice burgers and kebabs, fair price, friendly staff

AMAZING!!! My husband and I love Mexican food and this is the first place in the UK we’ve found where it tastes like Mexican food! We got veggie burritos which are packed with veggies and rice and beans and the nachos are on point! Highly recommend ☺️

Wow! I don't know why so many bad reviews are about the delivery...😬 Just go pick up your food! Ordered twice from the place, picked up twice...hardly no wait, food is excellent. The place is also quite nice to dine in.

Fries were soggy from wet salad. Chicken skin wasn’t nice. Sauce mediocre. BBQ sauce poor quality. The meal was stuffed into one box. Wasn’t half a chicken. But they put 3 x 1/4 pieces in which wasn’t what I wanted. This squashing everything. Meal was extremely late.

Worst burrito ever its so spicy and hot there is no chicken in it! Second time we gave the order in here but second time we dont like it . EXTREMELY HOT!!!

Well overpriced. £10 for half a burrito. Won’t be using again!

The food was so awesome. and very quickly delivered.

The food was so cool and very quickly delivered.

I haven’t received my food and it says it’s been delivered !

Not happy with wait time. Took 1.40 mins when it said it would arrive in 35 mins. Called and said they put an extra drink in and they didn’t even bother. Waste of time

food was nice but the delivery time was long and the driver sat outside for like 5 minutes before deciding to knock on the door , also you can’t track the order which was very irritating as there a children sleeping and i didn’t know when it would be here exactly

Had high hopes for this but delivery was ridiculously long and then food was cold. Cheesy Burrito was not cheesy at all and had no cheese pull and was cold. Chips were worst I've ever had. Cold and soggy. Double chicken burger was good in size but chicken was hard, tasteless and cold. The best part was the few tortilla chips and diet coke. Gutted

Can’t do no stars… nearly 2hrs late, cold and soggy rubbish, fed the bin. very disappointed won’t be using this place again

My first time ordering. The food was really tasty however the order was 30-35mins later then specified. When it arrived 2 of the dishes needed re-heating. It was a shame as the food quality is good.

food was ok, preferred it to be frsha Nd piping hot, arrived very late, I ordered it so it would be fresh for my wife when she arrives home from work. over 1 hour late and was told 15 mins more then another 5 when I had to call again. I have asked for a refund as it was ridiculous eating just shy of 10pm when I ordered it just after 8 pm

Said that they had delivered our food with the time limit but I rang them up and they admitted that they had not even sent our food out. Lying on the app and to me.

we order the chicken burrito and chicken enchilada. it would be good to know how spicy they are as I like spice but I couldn't eat it.

Awesome food and great service

Food was great, still hot on arrival, and arrived early. A+

Very delicious food and great service

Food was really good, arrived hot and also tasted absolutely gorgeous

The food was so awesome, very fresh & hot. And the food delivered very fast. The delivery man was so friendly.

Absolutely awful Experience,food was delayed like 30 minutes,when I call restaurant twice the service from them was poor, also driver wasn't any pleasant, when it comes to food,food was way too spicy without warning and not worth it's price paid like over £20 for tiny burrito with nothing in it,small portion of potatoes veges and 3 chipotle dips,that surely wasn't edible, haven't had worse delivery than this one in long time, hopefully this restaurant won't be there for long

we always love to order from them as always get fresh and warm foods before the delivery time from them

driver went to a different location when we told him and the restaurant the right address

Food was stone cold & inedible after delivery took over 1/2 hour. Unable to reheat as tacos with salad.

First order from this place and the food was so delicious and fresh. Very quickly delivered. The Delivey man was so friendly. We have enjoyed the meal. Will be back soon. Highly recommend. 😍😋🤝

This is about our fifth visit to The Burrito, we really like this little restaurant, the service is always quick and friendly, food fresh and full of flavour. Half a chicken is a bit big for me but husband loves it, the burgers are top quality, hot and succulent and Nicky presented. They offer a good selection of cocktails with some 2 for 1 offers, and mock tails. Nice atmosphere with Mexican music and Nicky decorated for Christmas. I would highly recommend a visit.

Great place to eat in comfortable surroundings

The delivery driver was banging on the door at 2am and I live in a houseware. It'll tried explaining it to him (politely) but he just sniggered at me and threw the food at me

I ordered the cheesy chicken Burrito (came with tortilla crisps) and halloumi fries What I liked: - presentation was nice - you get good serving sizes - appeared clean and inviting - good enough flavour - food was warm - not too spicy but has a nice kick What id improve ( to push towards a 5) - the tortilla crisps were a little stale - the burrito overall lacked flavour. There was a heavy presence of paprika but it didn’t feel as though it was incorporated into the sauce - would have liked the option to add guacamole and/or sour cream into the burrito - halloumi fries were tasty but were over cooked I think they were cut a little too small so bigger pieces would be my preference

DO NOT BUT FROM THESE SCAMMERS! ordered my food, waited 3 hours for it and it never came, asked for a refund then just hung up. Order elsewhere for your food do not trust these crooks

Awful awful take away place. Ordered the food , after 2 hours had to chase the delivery, never received the delivery. Never ordering again from this place, spent £20 to not even receiving my money back as just eat not even give me an option to refund. Absolutely scammers.

Would give 0 stars if I could. Ordered on Uber Eats and waited and hour and a half for it to turn up. Terrible establishment - avoid at all costs. Incompetents

Really nice food and friendly service will be back

DO NOT ORDER FROM HERE. Ordered after a night out and never received the food. Was up until 5am waiting and calling while they gave out excuses as to why the food had not been delivered. Called again requesting refund and the immediately hung up without issuing the refund.

Ordered on Uber eats, the food never arrived after 2 hours (despite it being a week day & expected delivery time being around 25 mins). We called multiple times to be told it was '5 mins away', when they admitted on the final phone call it hadn't even been made. Absolutely ridiculous customer service, avoid if you actually want to receive your food. Wish we'd checked reviews before ordering.

The gourmet bother and also half ponder burgers which i orderd that was very fresh and joss.. Tnx guys..

THERE vegetarian burritto & vege burger is awesome...😁😁😁...

The taste of the "chicken enchillada" is mindblowing.

Quesadillas & Beef burrito outstanding ☺️☺️

There Pizzas,tower fillet burger & hot wings were best that i ever had..kepp going..

That was a great experience with the Mexican Burrito as I ordered there for the first time,,,the food was much delicious and delivery timing was good enough...🥰🥰🥰🥰... Delivery man was Soo much friendly, keep it up guys....

This not a real restrant, it must be from someone's kitchen, oven cooked cold chips ! 🤔 the food was really sloppy cold, there is not real address very dodgy! Avoid Avoid Avoid !

This is not a restaurant, it's must be from someone's kitchen, the chips where terrible oven cooked which I thought strange 🤔. Every cold and not cooked, it was like it had been microwaved. I can not find any food hygiene certificate for it 😤. Ordered from just eat, there is a real Mexican down the same road don't get mixed up like we did ! I don't think it's a registered company ether need to do more research! Read on the reviews that someone wanted to pick up there self and there where meet in the travel lodge carpark !

First time we are trying this Mexican, we are very impressed!! The food was absolutely delicious. Everything was spot on!! very high quality. We have enjoyed it. will definitely ordering again. Thanks.

Best Mexican food I ever tried in Southend. Good portion size

Curly fried cost £5 and they was basically slop. Completely undercooked and mashy and the burger still had a heart beat. Over priced for absolutely gross food ! Couldn't eat it.

Ordered from here via uber eats. Restaurant did not confirm order and all that was displayed was arrival between 19.40 and 20.00pm. Food turned up just before 9pm and we had picked up food elsewhere in the meantime after repeatedly trying to call the restaurant with no answer! Paid for food we no longer wanted or needed.

Ordered from Uber eats and everything I asked to not have in my burrito which I wrote in the notes part was just completely ignored. Didn’t say that their chicken goujons were spicy. Literally couldn’t eat any of it. On top of that they were 20 mins late

DONT ANSWER THE PHONE! Delivery over 1 hour of estimate!! Worst delivery experience i ever had

I would recommend not ordering from this establishment, I ordered on uber eats for this place to deliver and has a status of on its way for a good 2 hours and nothing, when I was about to cancel the order they updated my status to the point where I couldnt cancel my order and also to add try calling the place 6 times and no answer, its a shame really because I remember ordering from this place and the food was good and so was the delivery, such a shame and I dont normally complain but I had to put this review on because I dont want anyone to experience what I had to go through in terms of stress and hunger

Food 2 hours late rung no evedece of order finally got order stone cold... Never again.

Over an hour late, you cant ring them as it just rings off! We are now microwaving our food as it's cold when it finally turned up! If the owners ever get to see this, take note of everyone saying the same thing.... Don't promise delivery times that you blatantly can't stick to!

Ordered our meal an hour late that we was told the slop arived, i had rang the place and they never answered the phone i rang 8 times even left a message on their answer phone. The food well that was and experience, cold, bland, horrible.. no not ever again.. the delivery driver did not understand a word of English just stood at my door and chuckled about my complaint. Don't waste you time here.....

Order was marked as delivered an hour and a half after ordering but it didn't arrive for another forty minutes after this. Restaurant didn't answer phone at any point - it just kept ringing off. When it did eventually arrive, the food was almost cold and nothing compared to what we actually ordered so a complete waste of time and money - ended up having to order something from somewhere else and eating at gone 10pm

Terrible in every respect. Do not go here

So disappointed. Delivery Late phoned them no apology attempted to not know the order? Food sloppy and cold. Chips frozen. Never again!

They fuud wes wary hot and cold they driver they very gud will order them again

Food already half an hour late, impossible to get through on the phone so no idea what is happening.

Worst place I’ve ever ordered from

Ice cold tacos and ice cold unedible chips :(

I placed an order and it arrived 2-3 hours late I was told I would receive a refund I still haven’t 2 weeks later, I called in regards to this and the cal l was disconnected.

The food was nearly an hour late, could not contact them to find out what’s going on, the food was not as advertised and I had some of the stuff I ordered missing. This place is a waste of money

Went here to order chicken wrap for my daughter. The chicken was soft but had a very bland taste with very little flavour. My son had the bbq chicken wrap which tasted better. The service was good though with very friendly staff and the chips were really good. Can’t comment on any of the other food but will be back to try the Mexican burrito

Never arrived.... not answering the phone. Not even worth a star... hoping for a full refund soon. *ankers

Trading out a Chicken shop (ghost Kitchen). Food an hour late and the vegetarian meal contained meat

Really horrible experience, food taste was so bad, not up to any standards they had before. Food was late, there was not update on just eat for my order and at the end they have ticked it as delivered when it was not.Also they do not Pick up phone so you not able to contact them when you need. I know I may sound really funny for anyone who read it,it is really not worthy to order food from there,I have went trough other opinions and rates and I see many people think same as me so it means mexican burrito don't care about US, their customers. So whenever you decide to order something from there, choose different place, that's best you can do to fill your stomach

Awful. This is a kebab shop not a mexican! the food was so bland and the quesadilla had kebab meat in it and chutney? Not sure what resemblance this had to Mexican cuisine but its not worth spending your money on

Really great food and superb service. 10/10.

Disgusting customer service! Awful food stone cold, all went straight in bin. Tried to call after and was told next order will be free of charge, that didn’t help as was starving hungry by this point! Next order just never arrived!

Don’t use!!! Food turns up 2 hours late, stone cold, refused to do anything about it! Offered a replacement another day for Free, which now waited 2 hours for!

Definitely the worst food ive ever ordered. Delivery was also 40 minutes late and they wouldnt answer the phone to update me on the food. The only reason this is a one star is because there isnt a no star option.

food never turned up! ordered approx 1930, said it would turn up at 2020, then 2055 but never did. They wouldn't answer the phone, terrible.

My food is 45 minutes late and they will not answer the phone so I cannot find out what is happening.

So bland in flavour, and hairs found in my food. Trying to collect my food was sketchy as hell, they don’t run from an official shop, they have no labels or signs anywhere to say where their shop is. Eventually I got a phone call to meet them “in the travelodge car park round the corner” ummmm...... WEIRD. I did it cos I’d already paid but upon getting home it was cold, microwaveable burritos and it was so unacceptable I got a full refund from justeat. They are literally microwaving food in a travellodge hotel room and then meeting people in the car park. HOW ARE THEY STILL RUNNING. Disgusting.

I ordered a delivery, i had the chicken fajitas...... the worse I’ve ever had! They were cold very greasy and more wrap than filling. The chips were cold and hard, my order was over £60 for the whole family..... never again!

I was looking for something with a little kick these guys didn’t disappoint, pipping hot spicy burrito, really chicken Breast goujons, the chips were a little cold, but coming all that way I wasn’t surprised! I will be back!

Food was warm and tasty with no complaints. Boxes are strong and able to munch from. Around 45 min wait time. Cheesy beef burrito and vegetarian burrito and wedges for 15 pound. Happy days.

Awful! - Delivery was 40 minutes late (we are less then 5 mins away)/ The burrito was missing the Rice AND the beans and was greasy as anything. Driver could not follow simple instructions to get here and no one answered phone when i called. STAY AWAY