Subway in East Devon

This is the worst subway i have ever been to 20 min wait after we made clear we were in a rush after it was made another 5 min wait to pay then the person infront had accidentally received my order worst service ever as they didn’t apologise or offer to remake

This is the worst Subway I have ever been in. The entrance doorway was covered in litter and grim, we closed our eyes to walk through. The service was poor and robotic, there was no milk for tea or coffee and the soft drinks dispenser was not working. There was limited seating in the restaurant and the outside seating hadn't been cleaned and was too filthy to sit or eat on. There are much better eating places in Exmouth.

Conartists. Total scam. They have 50% off footlong sandwiches all over the store. On arrival I asked how i take advantage of this deal and was told to download the app which I did. On paying I was charged full price with no opportunity to use the QR code on the app. Staff unpleasant and unhelpful. I won't be returning.

Leila was so accommodating from the minute we walked in, explained all the things they were missing and still continued the best things available. Also a really really friendly face and definitely deserves some sort of pay rise because she was amazing !!

We were on a training camp with our boxers attending a boxing club alongside Royal Marines in Exmouth. After the challenging sparring we voted for a take-away pit-stop, Subway was the number 1 choice. Great place for a quick pit-stop, very helpful staff and everything was customer centred. Bravo Team Subway!

We went there for a snack with our son who we hadn’t seen for 2 years. Dan was ok about us sitting and talking as I couldn’t walk around due to bad knee, so Was nice to be able to stay somewhere Thankyou Dan.

Stopped by for 4 subs. Staff were grumpy and constantly moaning about someone else's shift. The language used was totally inappropriate f*** this and f*** that. My 2 children were in the store at the time which just makes it even worse!Add to that they made everything seem like it was too much trouble. One of the ladies was more interested In filling her own face with 2 bags of crisps one after the other. Service was also very very slow despite not being busy. The seating area outside the store needs a dam good clean as well.

What a lovely team. Jane sharan snd zack are such a nice group, working together as quickly as they could. Very polite and efficient. Thank you

Really unhappy with our experience. The lady who served us was miserable and rude. The sandwiches were just thrown together, sauce just squirted in a blob in the middle. It all looked very unappetising. The nachos were appalling, and had next to no cheese on, when we asked for cheese we were told that it had enough on. Paid for large wedges and got hardly any. Paid for a large dispensed Pepsi and got given a coffee cup to put it in, no lid, when questioned we were told this was the right cup. Terrible food, terrible customer service and a terrible lunch for me and my family.

Food was amazing, only one person on during weekend. the poor lad was there morning to the end. as he served me breakfast the same morning.His name was "BEN" no matter what hes always smiling, even gave my little one a free cookie for being lovely. definitely will come back again, i know the store has bad reviews but with him serving i can tell he puts pride in the sandwiches. wish all staff was like him...

Came for a subway today with my partner we waited for some time before we were served as they were chatting amongst themselves and one of the worked was making her own sandwich. When we eventually got served after waiting around 10 minutes the staff we not polite or welcoming to the environment. One sandwich was made with meat and when ordering the second I asked for a 6inch but was given a footlong, I told the lady after she put the meat in then she decided to give me roughly a 4inch subway and put the rest back into where the bread is stored. First of all this is breaching many food hygiene regulation but also allergies and food preferences. I continued to add salad and sauces to the two sandwich which was never in a polite way as well as paying. Extremely poor experience and not worth the £12 we paid.

Only brown bread left, the counters were dirty even the chopping boards. Ok, they may have been busy but when we went it was quite, no excuse to clean and tidy things up. The tuna was very sloppy and the cucumbers were like door stops so one of our rolls was just a one big mess. Didn't even finish eating it. Used the same knife to cut tuna then a different roll without wipping the knife. Never have I been to a subway that has been like this. Feel sick after eating here.

Dirty outside, dirty inside. No choice of bread, cabbage instead of lettuce, short stock on everything! Store was incredibly quiet but our food took at least fifteen minutes. Girl serving made an absolute meal out my subway.

I Appreciate it had been busy as bank holiday however. No bread choice No cookies tuna turkey meetballs coleslaw olives pickles onions sweetcorn mayo bottled drinks . Lids for cups sugar napkins I could go on .staff arguing as only 2 on .Not their fault. Charged 10p for A cup holder. My pepper tomato & cucumber were cut an inch thick couldnt eat it ..All this for £20 I suggest they get more staff and A new manager who knows how to order.I work in catering and this is unexpectable. If this is your franchise I would be embarrassed.

Dirty shop, dirty floors, dirty walk way, no stock out, empty drinks fridge. Flys around the food. No clean tables to sit at and slow paced staff who clearly heated each other.

This was not our first visit to this Subway, yet we thought things may have improved. They haven't, the seating area is looking very dated, worn tables, old paintwork but worse than that the whole dining area is dirty. Under the counter along the floor a build up of bits and grime, under the drinks fridge the same. There was dirt and black mould spots inside the bottom of the drinks fridge. This is just general cleanliness and I assume should be on some hourly/daily cleaning rota, which is not being adhered to. This is not a busy subway and there is no reason for standards to be so poor. Please Subway if you are reading this, let's get this sorted out. Please note this review is just for the Exmouth Subway store, I know that not every Subway is as poorly cared for as this.

Service was without a smile and when we took our food to find a table they were all dirty. I ordered the pizza sub and it was really unappetising. I didn't think the food was good value at all. The final nail in the coffin was when I visited the toilet afterwards, it was gross and dirty, it didn't look like it had a good clean in years, stained loo and large black rings round the taps. I always feel that the state of the loos reflects the hygiene of the premises, and so wished I hadn't eaten there at all.

My partner was working in the area so we came to subway as it's our favourite, We ordered our food and went to sit down and it wasn't overly busy and the tables were all dirty and we had to clean off our own table, We then sat down with our 2 year old daughter and began eating our lunch when a bin lorry turns up and the bin men come in and start bringing the commercial waste bins through the food counter and out of the shop, they brang out about 4 bins and right past our table where we were sat eating our dinner. I am very discusted in how un-hygenic this was. A lady at the counter ordering asked ' Do they Normally bring the bins through like this? It's very un-hygenic" To which a male staff member just shrugged it off. Subway is normally our favourite for lunch with our daughter and we normally go in our home town but we were very unsatisfied with the hygiene.

Busy on a blustery saturday. Small establishment serving filled sub rolls with small seating area to eat. All seating taken so had to take out.

We visited Exmouth yesterday and wanted a quick bite for lunch so called into Subway.What a mistake the two "boys serving looked dirty and they were the rudest young men The toasted rolls when we took them outside were hardly warm and so limp they fell apart.Wake up Subway this place is a disgrace and the staff appalling.Nobody could sit outside because every seat covered in seagull poo.All the other cafes in the square managed to clean!!

Been in here a few times and often find that staff members would rather talk to each other then quickly serving a costomer and mess around (especially if they have to be somewhere like myself). Subway please train your staff to have more costumer skills and actually not get distracted. It doesn't apply to all who work here but mainly the youngsters (girls)

Even though it was a busy Saturday afternoon, only one staff member was serving the long queue of unfortunate customers. The surly youth behind the counter obviously didn’t want to be there, as he glared at everyone, threw food in all directions in a petulant manner and basically looked like he was going to headbutt anyone who dared ask for extra sauce. So bad it was hilarious, but won’t be going back.

Most subways are really the same, but what makes some stand out is the friendly staff. This one didn’t have that. Grumpy staff ruined this dining experience.

All subways are very similar, with regard to food that is. But never have I been served by such a grumpy miserable girl who didn’t even look at me when she served me. To top things off, the crisp shelf fell on my leg, but there was no acknowledgement or apology. Never again........

Now i know that these food outlets want you served as quick as possible but when we visited it was very quiet yet we were rushed through our choice and ended up with not getting what we really wanted. Both sandwiches were ok but nothing special and we were left a bit disapointed that we felt that we had been sold something that we really didn't want. A very small Subway outlet and will not be using them again.

The service was not good. He did not want to be there. He was very moody and wasn’t interested in our order. Have visited a few times and waited for a long while to be served due to there only being one staff member at a time. The whole time I was there he was slagging of other customers. The food overall was good. But I think they should work on their manners and customer service. I hope to see an improvement if I decide to come in again.

Subway food outlet is located on the strand in Exmouth and is in a good location. Food is fresh and ingredients looked fine. Meal deals and number of fillings were well explained and so were prices. Staff seemed ok.

It was a cold sunday afternoon the day we visited the town, we enjoyed a nice walk around and a stroll by the water where we enjoyed doing some bird watching, its really interesting the great veriety of birds you see here considering how close it is to the town centre. By then we were ready for a warm drink and a bite to eat. Unfortunately most places were shut, either because it was out of season or because it was a sunday! Then to the great cheer from the rest of us, one of our party spotted the Subway! It was the usual great standard of food and the young guys working there were very pleasant , polite, and had a good sense of humer . It certainly proved to be a real little haven from the cold. Yes it was a litle short of seating and in the summertime it no doubt gets extremly full but I imagine that there is probably seating placed outside during the summer season

Staff helpful, patient and efficient. They let each grandchild choose their food and showed no impatience. Food good, usual good selection salads etc. Obviously small premises with limited space so I had to stand in a corner and watch kids eat and make sure they behaved which they did.I would eat there and will certainly return.

Have visited Subway a few times previously and always been “OK”. Went in just for a drink this time and judging by the cleanliness of the place I’m glad I wasn’t ordering food. Main area was filthy and toilets were absolutely disgusting!!! Looked like they hadn’t been cleaned in a week. Only 1 member of staff on duty. Very poor will not be visiting the Exmouth branch again.

Subway is usually one of my first choices of places to go. Love being able to pick exactly what I want. Food tasted good, staff were efficient and helpful and always reasonably priced.

Staff really did not want to be there just seem they could not be bother to do anything won't be going back will stick to exeter subway

Me tome mi grand - hijas allí todo el tiempo. No sólo lo que quieres, y taaan barato. Es una lástima que la cafetería no es más grande.

Él fue muy servicial pero parecía realmente Moody. Me dio un mal servicio al cliente por sacude la cabeza y ignorando lo que quería comer. Además, él puso demasiado mayonesa en mi sándwich y no saben como el sandwich me gusta. Estoy muy insatisfecho con su servicio de atención al cliente. No era temprano cuando vine, a 12:20, así que no creo que él estaba cansado. Yo no me gusta su servicio de atención al cliente.

Vine aquí para almorzar con jóvenes de su trabajo.

I eat 3 pound offer ....Staff was friendly and very helpful ...Surrounding was okey ...Lots of manager in quite time ... Overall it was nice

Stopped off here for our Lunch only to find that they had run out of bread...what!!!!!!We are regulars of Sub-Way, the one local to us is excellent and have never ran out of bread to our knowledge.We were told the bread was in the oven but did not know when it would be ready.Not impressed and we were not the only ones...Over an hour later the bread was ready...Wow, how much lost business..we won't rush back here....

fresh verry nice the bread had only just come out the oven. there is nothing to say that was bad nothing at all.