Based on 1.731 opinions finded in 2 websites
Based on 1.731 opinions finded in 2 websites
Nº 554 in 596 in East Devon
Nº 5 of 9 Fast food in East Devon
Opinions
Regular McDonald's like many others. Usually not very busy.
Greg Cieciel . 2024-11-13
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Consistently the worst McDonald's I have been to. It's unfortunately the nearest to my home so if I'm feeling like McDonald's I'm forced to go to this one or waste fuel/time going to another. The flurry machine is rarely ever working. Quite often Sprite and Fanta are unavailable. Hot chocolates are hot milky water. Regularly the orders are wrong and/or terribly prepared. I have heard employees swearing in the kitchen and throwing things around usually in the evenings. Complaints in regards to any of this go unanswered, it's really just a mess. I may sound like I have some kind of vendetta against them but honestly it's just that bad.
Ash Mitchell . 2024-11-03
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Absolute joke of a McDonald's. Online deliveries take priority over in house customers, so you can easily wait 15-20 mins for a couple of happy meals. Prepare to sit and wait for your food, because they have forgotten what 'fast food' actually means.
Andrew Hussey . 2024-10-31
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Waited an hour in the car after being told to park up for them to just say breakfast is over so never even got the food, awful service.
Chloe . 2024-10-28
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I generally like McDonald's food but the Exmouth branch is the only restaurant I visit that makes mistakes on every single order and the food is barely warm. The manager offers an unreasonable solution to fix their mistakes. Chips are never nice and crunchy like other branches. Don't visit this restaurant unless you have no other option. Better off traveling to Holden Hill McDonald's or Cullompton. Never had issues at these 2 Placed a delivery order that never arrived and now trying to get a refund from Uber 🙄. The manager here needs replacing.
Stewart Hill . 2024-10-28
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Worst service I've had from any McDonald's. Given wrong order on a delivery . Manager refused to replace the order when the Uber driver went back to the restaurant to get the correct order. Left with literally no food or a refund at the moment. Having to contact customer services to make a complaint to get the refund.
Stewart hill . 2024-10-28
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30 minute wait followed by cold awful food. Mc rib was a joke....
Tony Randall . 2024-10-28
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Waited 25 mins even though we had gone to the drive thru. Order was wrong, didn't get everything and food was cold and drinks weren't fizzy.
Michelle Lynch . 2024-10-27
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Absolutely shocking. No customer service Very poor management Sorry to say but seems to be run by misfits. I'm not sure how the area manager/HR has let it get this bad. More training or staff replacement Required. Simply appalling!
Ron 24 . 2024-10-26
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I live near Exmouth, and all the years I've been stopping here, (a few times a year), I've only ever seen the milkshakes from the menu available once. Apparently the milkshake machine has been broken on and off for years? Beside this, after stopping at this restaurant at the weekend recently, the food left a lot to be desired: the fries were soggy and lukewarm, the cheeseburger flattened, and worst of all the mango and pineapple smoothie was simply revolting: this consisted of a cup of very, very strong tasting mango juice with a lot of froth on the top. There was no ice, not chilled and no pineapple flavor. I have decided never to return to this particular restaurant again.
Zas Cameron . 2024-10-22
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Generally good but can on the occasion miss items of your order. Milkshake machine rarely work as do the tablets on the table, but it's a nice location with views and it's a McDonald's!
Robert Peckham . 2024-10-22
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Order never complete. Alway have to ask for missing items. Most of the time there is no ice cream or milk products .
Vivienne Frost . 2024-10-19
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You think delivery is bad for this place for getting orders wrong and drinks arriving spilt and half full... and try going to the restaurant you mrself and find Slow service, especially on drive through, always forget food from meals, staff care more about their appearance and chatting than doing their job properly. Milkshake machine rarely works. Car park is always full. Pretty shamefull for mc Donald's.
m . 2024-10-18
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Apart from LITERALLY 8 times out of 10. The order is wrong. It's fast Service, yes. Just Shame it's very rare you get what you actually ordered
Neville Hayfield . 2024-10-18
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Very poor service staff are very rude and forgot our drinks and sauces!!! Cold food and chicken wasn't even cooked the chips are freezing..........
Casey Haggerty . 2024-10-15
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Always waiting in the drive thru, nothing fast about this branch.
OurCar . 2024-10-13
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Milkshake never available. Update: still no milkshake.
Stephen Fletcher . 2024-10-13
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Maybe the staff need to focus on how to serve hot food, rather than gimmicking and chucking stuff at each other. Not good
Daddy B . 2024-10-10
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Order somewhere else. Get a large and get around 20 chips and half a drink food is cold and the chips are bland and undercooked. Surely it's not that difficult to put some chips in a cardboard sleeve 🤦♂️
Anthony Vincent . 2024-10-09
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Ordered for Mcdelivery last night and they forgot my Philly Cheesesteak, the exact same thing happened tonight!! Unbelievably shitty service too
Adam Ball . 2024-10-04
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Food so fast they don't even cook the chips l! like ever. Never have i ever received fully cooked chips. Theyre always white and soggy. And that was a joke the service takes forever. No beard snoods, full faces of makeup, hair dye. And when you want to make a complaint the manager will laff and take the mick and not do anything about it. Managers there don't know they're own policy's. Burgers come lookin like been through ten rounds with tyson. Worst mcds have ever been too. Should be shut down.
Daniel Hill . 2024-10-04
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Great to grab some breakfast before a long drive home
Lee C . 2024-09-24
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Food was good, restaurant was clean, staff were polite and friendly 😃
John Barnard . 2024-09-22
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First crispy chicken sandwich had to take back as was to spicy for my other half they kindly change it for a mcchicken sandwich staff were very good
Caroline Hounsell . 2024-09-18
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Toilet disgusting don’t look like they been cleaned for weeks , Staff out front smoking cigarettes, not very professional, No soft drinks available, Wrong order received and very unprofessional and rude when charged Not the best experience for exmouth McDonald’s, Would not be using again Pete
Peter Bowden . 2024-09-13
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This is the slowest McDonald I’ve ever been to
WolfixTheWolfie WolfixTheWolfie . 2024-09-12
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Food was OK, warm so that's always a bonus staff where friendly
Hollie Brown . 2024-09-10
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Lovely branch of McDonald's always clean and tidy. Staff are always helpful and nice. No wonder they are always busy but even very busy they get your food quick and the quality is great too.
Maria Jones . 2024-08-28
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Great service, after a long day of travelling my battery ran out and a lovely kind member of staff gave me his charger to use to make sure we could make it to our destination. Thank you very much Steven! Forever grateful :)
Caroline Woodison . 2024-08-26
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Staff seemed happy and smiling, which is good to see. Food was served piping hot including fries. There's seating both inside and outside which helps when traveling with my dog. Parking outside and available on nearby retail park.
Simon Stanier . 2024-08-19
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its good but sorry for bad review. i hate leaving bad reviews but my daughter is allergic to mayonnaise and she doesn’t like lettuce, however she likes the mayo chicken from the savers menu. we asked for the may chicken sandwich WITHOUT the mayo and lettuce but it came with it and it ruined her day. once again, sorry for terrible review.
Georgie Oxley . 2024-08-13
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Forgot to put all my order in the bag. Food was cold as well and the chips barely filled the packet on all 4 meals we ordered.
Dan . 2024-08-12
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Nice little outlet. Plenty of seats and parking. Service was good and staff friendly. Worth a visit if nearby on holidays and or local.
Robin Corney . 2024-08-11
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Every other visit they manage to screw something up.
Yoric . 2024-08-11
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The toilet is very small and dirty
L . 2024-08-10
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Nice little take away. Shame they are mostly always out of milkshakes and mc flurries. Even the manager said he has incompetent staff
Nikki Patmore . 2024-08-04
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The new chicken share box is great value
Phil Hurkett . 2024-08-04
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Oh, noble patrons, listen to my tale, Of a wondrous place where food doth prevail, Exmouth McDonald's, a haven so grand, Where burgers and fries do take command. The Big Mac, a true delight to savor, With golden nuggets and crispy chips to favor, And seating fixed, a comfort true, For those who dine, and for those who queue. And lo, the drive-through, so fast and furious, A joy for all who seek food so delicious, With service swift and friendly too, A true delight for me and you. Oh, McDonald's fair, a treasure so rare, Where food and joy do truly pair, We thank thee for thy tasty fare, And for the smiles that thou dost share. So come, dear friends, and dine with glee, And let your heart and stomachs be free, For in Exmouth McDonald's, a wonder lies, A place where happiness and food do rise. Oh, gentle patrons, let me sing a praise, Of a wonder that doth our senses amaze, The milkshakes at Exmouth McDonald's so fine, A treat so thick, it's almost like wine. With creamy goodness, they do abound, A joy to sip, a treasure to be found, And with flavors many, to suit every taste, A true delight for all who seek to haste. Oh, milkshakes thick, a pleasure so divine, A treasure rare, a joy that doth shine, We thank thee for thy creamy blend, A true delight, from start to end. So come, dear friends, and taste the bliss, Of milkshakes thick, a wonder that's hard to miss, For in Exmouth McDonald's, a treat so grand, A joyous moment, so easy to understand. twitter @tedthelabrador
ted labrador . 2024-08-03
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Wrong order from drive through. Chips cold. Always disappointing at Exmouth.
TheSkip007 . 2024-08-02
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Very nice and very friendly service 👌
Gerald Mitchell . 2024-07-31
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Terrible. Firstly girl behind counter without hat on and preparing orders. Chicken Burger tough couldn't eat. Chips cold. This is not just a bad one off. Lady front of house cleaning was very pleasant.
Julia Harrison . 2024-07-25
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One of the best meals I've had in a long time
Lawrence Churchman . 2024-07-23
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Hat trick burger doesn't look anything like it should, 1 piece of onion just a bun with 3 bits of cheese , ketchup and cheese , rather a disappointment 😞
Gail Williams . 2024-07-15
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Went through the drive through and everything was alright until it came time for them to give us the order. The waiting was shockingly long. Not only did we wait long for the food but the order was even wrong. I'm not recommending it. One of the worst McDonalds I have ever been in.
Gabriela Spasova . 2024-07-14
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All McDonald's are going the same way. Ordered food, asked to pull up and wait. Order finally arrived at car and was missing items. Why have a drive through if you can't fulfill drive through orders??
Andy Golding . 2024-07-13
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Used mc delivery driver arrived sooner than expected chatted to me a little got in checked my food it was cold the burger had mayo and lettuce on it when I said make it plain
Jude . 2024-07-08
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I've now had the order wrong on multiple occasions and have to return to get it corrected, most recent visit order was missing 2 burgers
Andrew Wheeler . 2024-07-07
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It's hard to imagine how this restaurant could get any worse. Avoid
Hobby Queen . 2024-07-07
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Left waiting 39 minutes for semi cold food. Shambles, shut be shut down
Dead Bodies . 2024-07-07
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Worst MC Donald's I have ever been to. Definitely not fast food 😅
justin stevens . 2024-07-03
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Popped in for breckers. Found everything ok. Plenty parking space. Easy to order. Quickly delivered by friendly staff. Food and coffee nice and tasty as per Macky D’s. Clean eating areas and convivial atmosphere. Well done Exmouth 👍😋
John H . 2024-07-03
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Brandon working on the drive thru 2nd of july helped with all my queries towards the menu and understood that my order may need a few more sauces due to the quantity of my order. Genuine top bloke
Jack Fellows . 2024-07-02
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No food no ice creem no milkshake did not order
trevor tatham . 2024-06-23
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Only use the drive through on occasions. 5 Stars if I didn't have to go back every time for some napkins, missing straw, dip or anything else that is meant to come with my paid meal.
Simon Blyth . 2024-06-23
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Good food service easy to park gets rather busy at times.
perambulation cars . 2024-06-22
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Good food, great service and pleasant atmosphere. Good location.
Ninja Wacker . 2024-06-18
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Always friendly but yet again burger and fries were cold.
PETE . 2024-06-13
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Everyone knows Maccies. Fast food, good on the go, decent coffee at a decent price. Always a decent 3 though nothing more
Jay Kay . 2024-06-09
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Dreadful atmosphere in the restaurant this evening. One of the female workers on shift was making the staff team uncomfortable by being stroppy/bossy and darn right rude. An argument was going on in front of loads of waiting customers and she was very rude to the lovely guy who was cleaning the restaurant. Orders were extremely late and then orders were wrong. Half hour wait for food. Very unprofessional worker named Rhianna/ Rhiannon very rude in front of customers and co-workers. Many customers were discussing how disgusted they were so expect more complaints. Didn’t look like a Senior person on duty?
Marie Cooper . 2024-06-06
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Dropped in whilst waiting to pick someone up. Ordered to the table, helpful staff. Swift service. Usual quality, all good
tim pethick . 2024-06-02
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I was very dissapointed with the drive thru service yesterday evening as i ordered a chicken nugget sharebox and dips got home to find my serviettes crumpled into a ball and thrown into bag the dip types were not as per my order and one nugget was missing from the box which has happened to me numerous times before at this drivethrough i phoned the next day and their manager said he was surprised i was complaining about the various times my shareboxes were missing nuggets at his branch as he had normally caught his staff putting too many in and i found his attitude very dismissive and indifferent and it may be the root of the poor service attitude and missing food items from orders given to us at this drivethrough
paul brown . 2024-06-01
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Horrendous wait, no parking for the amount of cars coming through Macdonalds. Rude staff. I'll never come here again.!!!!
Chris B . 2024-05-31
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Ice cream machine working with no queues Great
Gary Wheeler . 2024-05-29
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This place is so bad I ordered a double cheeseburger and when I came I had no double cheeseburger and when I try to called them there just hang up on me which I think is really rude and not great.
Lee Blake . 2024-05-28
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Another outstanding trip to the local Maccys in Exmouth. Thank you guys 😊 👍
Marc Dawson . 2024-05-27
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One of the worst McDonald’s I’ve been too … no milkshakes or frappes.. service was horrendous waited 30 minutes for a takeout order .. mc crispy was dry and hard couldnt bite into it … burgers were cold and dried up … will not be coming back … luckily I live 130 miles away so the chance is slim !!
Jessgina . 2024-05-25
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Ordered ahead to still be left waiting,no salt sachets as manager forgot to order them apparently,drink with happy meal missing for my granddaughter,my big mac was more like a demolished burger. Completely valid via any review place I'm on and also digital creator on fb so I'm honest. 5 orders before me all had different issues.
lee dodd . 2024-05-24
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They are bad at every thing. We have been to this mcdonalds many times in the last year. Each time we forget that; the service is slow. The food is cold, they never accept our codes on the app, so we can't collect the points. And they don't give you receipts even when you ask, as they know they will get abaddon review. 100% waste of time
laura squire . 2024-05-20
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McDonalds is McDonalds. Food, layout, service one looks like the next. This site was exceptionally clean with a pleasant atmosphere. Being in a wheelchair it was nice not to be in a crush. I will certainly be visiting here again.
David Garlick . 2024-05-14
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Clean, tidy and food is hot at last 😋
Sarah Buckley . 2024-05-13
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Order too a long time to arrive. They forgot us. Tea was cold and stewed.
Lynne Hollis . 2024-04-28
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The most horrendous McDonalds I’ve ever experienced! Too many things to list, never had an order without there being a number of things wrong with it. Run and managed by kids, My worst experience was the chicken burger that burst with puss when I took a bite, that was the the last straw for me I will never use the place again and never had a good experience there.
David Craddock . 2024-04-28
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I placed an order thru the app for delivery. I ordered 2 large meals, and one of the burgers was missing. I rang the restaurant and was told to claim a full refund thru the app as it wasn't up to them. I was told it was Uber's issue not theirs. When I had an issue with a meal b4, I spoke to a lovely member of staff who sorted my issue. This time I was fobbed off and hung up on! I will be taking this further.
Iola Morgan . 2024-04-27
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Dirty toilet, bins overflowing, food hot and put together right
Barry James dunn . 2024-04-12
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It's a Maccys. It's just like a Maccys.
Dangeruss K . 2024-04-11
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There was a problem with are order and the staff where brilliant 👏
Justin withers . 2024-04-09
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Hair was in my drink food was missing
Shelby Mcphee . 2024-04-08
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Always good food from this mcdonalds, we always ask for our burgers without pickles and onions and they get it right everytime, and include mustard which other mcdonalds do not do. Would recommend.
sadie matthews . 2024-04-07
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It's a Ronnie's..... Won't blow you away but to be fair it was a good clean & tidy example of what they can be like?..... Best one I've been in for a while
simon waterer . 2024-04-07
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An exceptionally clean McDonald's. Food was lovely and hot, just a shame the milkshake machine was out of action
samantha waterer . 2024-04-07
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My burger is dented!!!! And you forget my nuggets. Not happy, I want my money back
Morgan Pearce . 2024-04-05
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Took 25 minutes to get my order.Once it eventually came.The chicken was drier than the Sahara dessert.In my opinion it was cooked yesterday.The fries were uncooked and anemic.Service was extremely slow and very poor
Craig T . 2024-04-04
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Decided to take a visit to get some lunch. I think I might have been better off using the app to order. The missus and I were looking forward to our tasty treat we even ordered apple pies. We were shocked to find the Fillet o fish had half a slice of cheese which was mostly hanging out of the bun. My double quarter pounder turned out to be a normal quarter pounder. Then imagine our surprise when the apple pies we ordered tasted suspiciously like sweet chilli chicken wraps with not much filling! Spent the afternoon with indigestion....
Andy Gilbert . 2024-03-22
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Booked via the Mcdonalds app and Just waited 40 minutes for delivery , ALL food and drinks freezing cold , part of my order Is missing . Called the helpline and end up with a call centre in India who can't organise replacement food but will get a refund in 15 days . Terrible service with a "Pass the buck" attitude. Typical customer service in this era
Dale Dearden . 2024-03-22
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Absolutely fantastic. This is my favourite McDonald's. The food has always been good and the staff amazing. I totally recommend if your in the area, eat here. 5 Stars
Another Karen . 2024-03-02
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They beat my meat. And no I'm not talking about beef.
robloxman274abc . 2024-03-02
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Brought big tasty and it was cold ,chips were cold too... To be honest everytime I buy from this McDonald's food is cold. Best McDonald's out is haldon hill services always hot
karl hamilton . 2024-02-15
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Atrocious ordering system via machine. No Staff when it didn't work or give receipts. Attitude lousy.
Gail Curry . 2024-02-09
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Worst Macdonald's I've been to. Never any food ready, even the basics. What's the point in having drive through if you have to park up every time?
Andrew Whitby . 2024-02-04
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Usually clean and friendly staff
Eloise Keyworth-Wright . 2024-02-04
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it's breakfast time with a Latte of course !!! ON THE GO tally ho
jeremy edgington . 2024-01-30
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Long wait food was cold chips were disgusting
Paula mcguinness . 2024-01-07
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Generally a good visit enough to keep a 2 year entertained whilst waiting for food which wasn't long. Only down side chips were a little limp
Sally Dunigan . 2024-01-06
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Bad services never have milkshakes because I know from experience you just have to clean the machine then there be able to make them. I didn't get what I wanted for that.
Jackie . 2024-01-06
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Standard McDonald's experience no complaints
CJ Potter . 2024-01-02
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Cold food, not just a little cold, super cold. Workers got multiple things wrong that every other McDonald's hasn't struggled with (such as bringing the right food to us).
Jenna Luisa Dolezal . 2023-12-30
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Disgusting paid for a chicken select meal large and a Big Mac meal and a Big Mac and fries and a double bacon cheeseburger only 3 lots of fries and no double bacon cheeseburger plain instead it was a cheese burger with everything in it and I’m allergic to the condiments disgrace
Lorna Luff . 2023-12-24
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Happy to support local small businesses
Adrian Stone . 2023-12-20
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Shockingly bad, worst McDonalds I've visited in twenty years. Simples. Prepare for a 40 min wait in the drive through, and at least another 10 mins park up. And a tut from the staff who are obviously running like zombies. Everything thats wrong about take away expect to find in abundance here
chris sutcliffe . 2023-12-09
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Atrocious service. Waited 50 minuites for 2 items! I queried where my order was and then waited a further 5 minutes for that order, for it then to be stone cold and wrong! I asked to see the manager and had to wait 5 minutes for her to come and see me. Her response was I’ll replace it, I demanded a refund and she said she isn’t allowed to submit a refund if I’ve got the food. Terrible customer service, absolutely shocking and I was not the only unhappy customer stood in the collection line for over 50 minutes!
Lu.68937 . 2023-11-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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177 Opinions
Poped in here for a quick bite before i went to see friends. The burger was just cheap, nasty meat, could even finish it. Not sure why I even botherd as the staff werent in a hurry to speak with you, or take your order. Rude.
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Had the haddock and chips takeaway offer for £11 whilst on holiday in the area. Felt that the fish and chips were very good and the portion size was great for me and my wife to share. Also ordered pineapple fritter, curry sauce and mushy peas. All good quality cooked fresh and served hot. The shop is cash only, and parking near the shop can be a little tricky, but overall a good experience.