Subway in Hinckley and Bosworth

Ordered a quite a few times from here, am yet to get a correctly requested "toasted" or "not toasted" item. Ordered via delieveroo, but looking at the order recipt that's not the problem, seems the sandwich makers are ignoring requests.

FOOD IS VERY WORST AND OWNER WHEN HE SPEAKS WITH ME COMING SMELL FROM HIS MOUTH , AND RATS SMELLS COMING WHEN I ENTERED INTO SHOP.

Cheap attitude from staff and zero response from staff

Such a good and speed service by the person in that front with specs and fresh food was served

18/06/24 Time 21:54 Poor attitude from staff and was being very stingy, had to ask multiple times for extra olives till he got annoyed and slammed his fists onto the bread, bearing in mind he was not wearing any gloves at the time. I refused to take my sandwich as of the poor hygiene. Will be reported to council

Cureently sat in here writing this review. Staff got passive aggressive because I just wanted a turkey sandwhich like I was wasting his time. After trying to make me buy more by saying multiple up sells, then we to the next person who was a Child in the queue, saying "she will order more than you", which I then replied "I can go somewhere else if you its not worth your time ot bread" he then replied "I was joking its only a joke".... anyway rant over. Subway always tastes the same so love it but the guy was so rude!

This branch is filthy, customer service is non existent, avoid, here are plenty of other places to eat in town

Very dirty , at tables and toilets

Great, delicious food as always. This is such a novel restaurant, where you choose the type of bread you want from a very good selection, my favourite is Italian Herb which I've not been able to find the same anywhere else. Then the main, again with a lot of choices. My favourites are the Baller and Taco (they actually put Doritos in - crunchy and delicious). You can then choose to have it heated in an oven, only takes seconds, melts.. yummy... Then as many toppings as you like from a very varied and cool selection from olives to lettuce and everything in between. Then a sauce. I've never had a sauce myself, because I'm not into sauces. But my friend does and loves them. The service I've always found to be very professional and accommodating. The atmosphere is very café like and relaxed. Deco is always welcoming and doesn't look too fast food. Prices are decent.

Toilet filthy and in need of major refurbishment.

This is the worst subway I have ever ordered from no meat in the Italian bmt also sandwiches all smashed up cookies broken they sent 6 inches instead of foot long it's an absolute joke who ever made these should quit today and let someone else who can actually do the job work there

First time in a subway very impressed will pop in again 👍

Where are the health authorities? Place needs to b Shut down. Smelly and disgusting food. Pls see the state of bread.

Very expensive nearly ten pounds. One foot long roll meal deal with choice 2 other foods. You may say WOW no the bread was very soft so light and not filling. The fillings were not covered to prevent deterioration of nutrition. There are many filling choices, health options. So that is good. I won't recommend. I could have got a nice hot homemade meal at a cafe for the same money.

I called this place six times to ask what happened to my missing items from my order and the man on the other line kept hanging up and when I asked to speak to his manager he said he wasn’t the manager and I said okay put your manager on the phone I would like to speak with he/she and guess what he hanged up again !!!! Not impressed at all

I really love to share my experience I was in bad mood this evening the guy make my evening..awesome No words to express my love towards him🥰 over the years and it’s always been good, especially the service. There is a particular smart guy who is particularly good at his job, if you’ve been you’ll know who I mean! The only reason I’ve not given it 5 stars is the wait to get in!

About 4 months ago I went he for a foot long sandwich. I had Terrible food poisoning symptoms afterwards and reported them to Elmbridge Food and Safety. I would not recommend as can't trust the hygiene practices of staff.

The manager at this walton branch has no customer service he will argue his point and then walks away the door says they open at 7 am google says 0730 but they don’t open till close to 0830 everyday and when mentioned they just say yes well we open past 8

First time I have collected from subway Walton. It has a 5 star food and hygiene on the window. The inside of the store could do with updating as the seats are ripped and shabby. It has a very large seating area and everything you will find in a subway In all, nice friendly staff.

Sandwich flat, not much enthusiasm from staff. A bit dead inside that place. Needs a revamping. Music? Happy jovial staff? Something please. Went there again last week. It was still dead, I stood there for a while, and nobody came. After a while the ovens alarm goes off, a person emerged, barely looked at me and just attended to the ovens. After some more time he eventually came to me, no greeting certainly no apology. I mean common, its about time for management to sort out this branch and resurrect it before it just fades into oblivion.

The worst subway I’ve ever been no help just judgement I wish mangergers would teach new workers costumer service and let them know not to harras me about the for I was paying card or cash

Absolutely awful. The restaurant was empty, the employee serving us was so desperate to get us out, he rushed everything. He got all of the salad on the sandwiches wrong. The nachos looked like roadkill, and were stale. Do not recommend!!!!

Service and food were good, however they sneakily charged me 10p for a plastic bag after I mentioned I was going to eat in store

Ordered some food for me and a mate on just eat, it arrived an hour after it said it would, food was missing and they gave me a small bottle of Mountain Dew instead of the big bottle of Pepsi that I had ordered, I tried to ring to cancel the order but because the guy was new he said he didn’t know what he was doing and hung up the phone, I tried ringing a further 4 times with no answer, absolutely disgusting Service, will not be using them again

Service a bit slow. But great chicken and bacon footlong was great. Salad fresh.

maybe next time i get proper salad to my sandwich, bread was from 3 days ago i think 😏😏😏

Good! They have gluten free bread but they should be more careful with the procedure of cross contamination

The staff was overwhelmed with the amount of customers instore, could not manage to understand the order and when it comes to what's inside of an order or package deal such as the potato crisper he tried to charge me for the southwest sauce which should be included 😑

Friendly, fast and informative 👍

bread tasted stale and salad wasn't fresh, and lack of language barrier with employee couldnt understand me?

I will never go to this subway again 4 people in front of me and waited 40 minutes to order 2 sandwiches due to deliveries taking priority. Very disorganized

Was a bit slow with the que but food was fab

Great food at good price friendly staff

Fresh food and dont skimp on the salad like some Subways I've been too.

Food nice and really good value but staff very grumpy!

Under staffed. They have one person manning the counter. They should have at least two people.

Not busy as there are several eating places nearby. Lots of seating and helpful staff.

Terrible service!!!! Ordered via Uber Eats waiting 2 hours for a sandwich to be prepared & it still wasn't prepared at the time I was forced to cancel the order.

Very friendly staff . And the food is fresh .

Unhappy, very cheap staff they even didn't give us paper napkins...when we ask for a napkin they were looking at us like we requested diamonds or something....

Staff very polite. Clean and tidy place.

Very customer friendly staff especially Sam, Bettir and Tom. Healthy alternatives at a reasonable price I go here almost every other day and my experience is always excellent Definitely recommend!

Good fresh food. Reasonably priced and friendly staff.

Good place to eat or have a snack

As Subways' go, it's on par with others I've been in. Clean and tidy and a good selection on the menu. Nice coffee.

Very fresh and tasty food whenever i go there. Freindly staff and helpfull. Highly recommend!

Great range of options, friendly staff and well priced.

THESE SUBWAY COOKIES IS GOOD !!!!?

I have been to subway 3 times in the past month, all times between 7 and 8:30 pm. I have been rudely spoken to by Ahmed, and kicked out of the shop due to the reasoning of 'I need to shut up shop' when confronted about the closing times of the store, he began to get even more more and abrupt. His attitude towards young people absolutely disgusts me, I have seen on many occasions Ahmed allowing adults with small children to stay in the store, however young people aged 16 to 24 are rushed out. I shall now be contacting senior management, as his is discrimination and abuse. I have never been spoken to with such anger. It is such a shame as we all get along really well with the manager at this Subway.

Disgusting, got food poisoning for here never eating from here again, they keep their food up for display for a week unless eaten, they dont know how to wash their hands when handling food and money and overall bad workers always moody and arrogant.

Staff are always friendly and service is very efficient, good value for money.

Excellent service. Food was fresh and healthy.

No baby changing table in toilets...had to change baby on floor. Badly made meatball marina