Subway in North Lanarkshire

Ordered 3 meal only received two can’t get though to anyone on the phone very poor service

Delicious chicken caesar wraps 😋😋

Missing ingredients in my order

Missing items & didn’t heat my wrap after asking wraps have always been heated I should need to ask

Lovely sandwiches as always. Good amount of filling inside. Thank You!

I recently placed a large, the tracking was off as it informed me it was preparing my order, then a minute later the food arrived. On arrival, all warm food was completely cold.

order was wrong delivery driver couldn't find me so I had too go collect

Couldn’t have got it more wrong.

Hash browns came frozen in my wrap and in my partners sub

excellent food will order again soon

I paid £6.48 for a 465ml tub of ice cream and received a 100ml tub. Absolutely fuming

Wrong order and couldn’t find the house. Food that was delivered was cold.

I couldn't eat my sandwich as they had put sweetcorn on it. I have an allergy to sweetcorn. waste of money. They need to pay attention to what has been requested on the order.

The delivery time kept changing and changing, the courier had been at the restaurant for over 40 minutes. When checking the maps he had went to other addresses before food was absolute freezing didn’t even eat it and forgot our juice.

Food was cold, drink was wrong, delivered late.

maybe give me my food next time

Once again my sandwich was missing the veg part of the order. Why does this keep happening. Pls read the order properly!!!

ex delivery ex quality of food very happy

Sandwich was unedible bread was brick hard and there was peppers on both sandwiches there should not have been as I am extremely allergic to peppers both sandwiches went in the bin extremely unhappy with service

The meatballs were burnt to a crisp, completely inedible. Ended up with a salad footlong!

Would help if they actually delivered to the right address down money and no food great service!!!

The food was nice but arrived completely cold, so had to heat it up.

food was freezing when it arrived. Non of it tasted nice.. the steak sub bread was mushy

2 items I ordered where wrong!

I will give 5 stars because Im happy to use for the food this sabway

Wrong order received delivery driver said to contact the restaurant as it wasn’t him that packaged it

We ordered from here and we had tons of long hair in the ft longs that we got we approached the store and was told there wasn't no refund policy and also non of the staff were following proper food protocol including wearing the appropriate hair coverings

Toasted my sub when never asked for it to be toasted also has lettuce in it when not asked

My bag was taped shut and it had another receipt from just eat from another shop inside my bag.

Sun was burnt, no crispy onions, barely any sauce. Cookie was stale. ridiculous!

Everything ordered did arrive, it arrived on time and still warm!

They always miss out some items I ask for and this time have put bacon on my veggie delight!!!!

Two items were missing from the meal deal that I’d paid extra for. & at over 13 odd pounds for it I expected it to be there. Never toasted the bread either so was disappointed with that

This order was marked as delivered and NEVER received.

yet again our order was incorrect and they toasted the subways when this was not requested. I have a "fussy eater" in the home who will not touch it so £9 wasted AGAIN. they are the only company on Just Eat who continually send incorrect orders. will not use again through this app

Driver was really nice, I wish I could’ve gave him a tip on the app

Good food, quick delivery. Friendly driver

Pigs and blankets had no blankets. Wedges undercooked, cold and inedible. Bread tastes stale and with no cheese?

terrible never even got my muffin and gave me normal cheese instead of monerty jack

Order missing items on subs and rolls were solid

I had to go out and find the delivery driver and this is not the first time this has happened, chips were hard and cold

Wedges were uncooked and not really edible and extra dip was missing

Pepperoni & salami was missing from my bmt so just had ham not exactly what I ordered

Margarita bread was burnt, it was meant for my toddler but was too hard for her to eat. I ordered Ben & Jerrys ice cream, it was already open with half the ice cream missing and what was left was just hard icicles not like ice cream should be, didn’t trust it enough to eat it. Disappointed. The meatballs were defo the best part of the order and was the only thing that was still warm when it arrived.

Delivery driver was lovely however the restaurant took far too long to make my order.

Bread was stale. Barely any filling.

Delivery driver was very rude and abrupt. Was saying apparently he got lost and ot was my fault even though the address i entered was correct and i double checked. He was very rude and i am not happy at all. I was feeling quite scared and intimidated being a young female living alone (vulnerable). Im shaking now. Not what a food delivery should involve.

I had to pick up this order due to tbere being no delivery drivers for over an hour i want a refund !

Ordered foot long meal but only received 6 inch meal.

The sub itself was amazing but the cheese bites were all split, squashed and damaged

Wrong item sent again. Don't like cookie dough ice cream..was supposed to be fudge brownie.

Was very late and turned up cold. At least I got everything I ordered this time I suppose

Food cold and wrong order no milkshake

Worst subway I've been to. Stingy with toppings and sauce . Customer service was pish tae

worst subway ever ordered through just eat missing items not once but twice had to make claim through just eat!

waited over 2 hours for a sandwich drink and 2 other items

I am disappointed in the way the staff spoke to me about my order. Very rude. Got told it was ready to wait a further 15 mins for it to be made after getting a notification to say it was ready to collect. Staff kept asking me for a order number as I told them multiple times it was a Just eat order and didn’t have a order number. Very disappointed and will not be returning to this subway.

No stars as they did not have the ingredients to make my order. Was promised a cookie as compensation and didn’t receive any cookie. Poor service all round

Order a CHICKEN TIKKA salad and they didn’t include any chicken tikka. Store is a joke go to the one in the centre.

Who even eats a subway untoasted?

Was an hour late. Your app keeps resetting to 5 mins late

Food was cold it was that late, driver didn’t know where to go

More than 2hours to deliver when it stated delivery time as 25-30mins. Food was cold and soggy when it arrived. Will not be ordering again

Shocking the delivery is shocking the woman was rude to me just shocking

Good and all my food was here

Food freezing over an hour and a half later

My food was ordered at 11.50 and I received it at 2.45 - waiting nearly 3 hours! this is my lunch and I had meetings in between online with work. Not acceptable. I then wanted to cancel and it says the driver is on his way! Plus my salad had many items missing. I would like a refund as that wait time is unacceptable.

Forgot drink, cookie and crisps and is freezing

I thought a salad box came with lettuce, Cucumber and tomato I only got lettuce in mines.

I do enjoy a subway but it does have its risks as I'm allergic to tuna. I generally order things that aren't in the area of the tuna and always ask the staff to change their gloves and use clean knifs etc. But today while standing waiting in the queue I watched as one of the staff first dropped tuna into the cheese and on the counter then picked it up with his hand then without changing gloves put the same hand in various salads etc contaminating at least 5 items . I left without ordering and will not return to this branch. . Subways really need to take allergies more seriously especially when it comes to tuna as this has the potential to cause serious problems.

Ordered ahead just over 1 hour before lunchtime. Arrived at the shop and had to wait for 50 minutes to collect the order. My order wasn't ready despite having had it for over an hour. There was also missing elements from multiple meals. Not impressed with the whole experiance. I understand the shop was very busy but I would have been quicker making a fresh order when I arrived.

X3 chocolate cookies were missing

The receipt was right but the order in the bag was completely wrong and no juice at all within. Tried to call directly but phone was off the hook.

My salad box was open so was all over my bag!

Don't order a pickup, it's a waste of time. Food is ok (you know what you're getting with Subway) although could have given a little bit more veg (especially on my veggie sub) and a bit less marinara sauce on the other (ended up leaking everywhere). Placed two pick-up orders recently for specific times through the Subway app. First one a mid-week evening with no customers in the store. Arrived and had to wait on my sandwich to be made (Philly cheese steak, had disappointingly few peppers) taking a bit longer than usual. Whatever, new starts need time to practice, fine. For the second order, I went to the pickup point to collect (a few minutes later than my collection time). A very busy lunchtime. Took a while before spoken to - whatever, it happens, busy lunchtime. Order not ready - well that's annoying, but I'll let it slip. What's not ok is then saying it will be a few moments and continuing to serve walk-in customers. Had I joined the queue and told them about my order I'd of been in and out in 5-7 minutes with the rate they were serving. I placed an order to avoid any queues. I ended up waiting 17 minutes for my sandwich! Even delivery drivers who arrived after me were being served and on their way before me! Seems the prioritisation is: delivery drivers > walk-in customers > collection orders. I could have taken one of the staff back to my house to make the sandwich, and given them a lift back home before I'd of been passed my sandwich (I live seven minutes away). I could have even placed an order for delivery to a unit next door and received my order quicker. I probably could have even joined the queue to place a completely separate order, two times over, and receive those orders sooner than my allocated time-slot collection. The whole idea of ordering for pickup (according to the app) is to "order ahead & jump the queue". Yes, I literally skipped everyone in the queue, in practice around ten people were served and on their merry way before I received my order, all because my sandwich WASN'T READY FOR THE PICKUP TIME! Such a poor system. Your apologies fall on deaf ears when you can't uphold your end of the transaction and then neglect customer service with poor work prioritisation. No compensation, freebie cookie or good will gesture even offered (dare I asked I'd have probably waited a further eternity). Won't be back to this franchise.

Bread fell apart and toppings all came out. Bread was so unfresh

Even though they are clearly listed on my receipt attached to my bag I was missing a 500ml bottle of coke and a chocolate cookie !! Clearly a mistake when order was packed , will not be ordering again !!

Waited an An hour and a Half for a Sanguage to show up. Wish i just had dinner at that point...

One of the items I ordered was nachos, which had no sauce or jalapeños and barely, and check was basically just warm doritos

They forgot to put cheese & salad on the sub also ordered a wrap forgot to put sauce on it foned up they denied it then took the sub and wrap in to shop then they gave me my money girls behind the counter of the boat

Subway sandwich was very good. Well filled and toasted perfectly. The chicken bites were cold and not very tasty at all.

No suace or cheese on salad or sub called restaurant with no help from manager an absolute dosgrace had to be binned

Absolutely disgusting order was missing no juice no ice cream no crips a disgrace whe you pay £25 for somthing I expect to receive it food is freezing not happy at all

Paid for 12 inch but only got 6 inch. Talk about disappointed £10 for a wee sandwich

Wrong bread and pickles instead of jalapenos

Worst store ever and worst manager I’ve seen. Manager was shouting on his employee’s in front of customers. They have not done any mistake and because of his shouting they were unable to concentrate on the preparation. I felt very uncomfortable with his behaviour. Even my sub was not made properly. I will definitely not recommend this store to anyone. Replace the manager or close the store

my tomatoes were falling out and the sauce was messy, definetly wasnt toasted enough but delivered was very fast

Food was freezing cold, both the sub and hash browns!

Didn’t sent what I ordered but took the money anyway. Awful.

My meatball marinara sub was warm and tasty, reliable subway quality 🙌

My order arrived late. And food was cold.

Driver did not show with food even after coming to the right address

This is one of the best Subway's I've been to. Staff extremely friendly and helpful. The place was absolutely spotless. The food was fresh and great choice. Great value for money. Would highly recommend, ⭐⭐⭐

It had been a while since getting a subway and it will be a while before I get again..£21 for 2 baguette just not worth it..

Very late delivery driver had multiple orders at once

Great service. Friendly staff. Good deals.

Ordered potato wedges. Wedges were cold and undercooked when I received them

Boy on phone was kind enough to sort my order however the driver was extremely late and order was cold…

As per usual food cold and almost stake 2 hours to have it delivered when you say 30 to 50 mins and don't blame the drivers who said he waited 30 minutes on the order. If that was the case why is it cold. At least the order was right. I'll never order from this subway again. You are a disgrace to the brand

Absolute disgrace initially said 20 min for delivery and it took over a hour they have clearly made my meal when order placed cause stone cold can’t even eat it shocking