Subway in Chorley

The footlong snacker was made diabolical, was not toasted very well and definitely wasn’t footlong compared to our footlong sandwiches

Found a black hair in my sandwich (I have blond hair) wring Order

food was cold on arrival, some of the food that we ordered wasnt here and the look and size of the sandwich is a joke for the cost we have paid!

ordered foot long, they sent 6 inch. ordered cheese, they forgot it. ordered a pizza sub, freezing cold tomato sauce with melted cheese on top of a soggy baguette. they managed not to screw up the cookies!

Wrong delivery through Uber eats. Granted I needed to take it up with Uber but the delivery driver told me it was subway I needed to speak to as I have a gluten allergy and had been sent the wrong food. The man I spoke to on the phone was rude, unhelpful and had 0 customer service skills. Shocking service

Absolutely appalling. The staff were rude. Asked about an allergen. And got told to read the board. Absolutely no customer service. My sandwich was thrown on the counter once it was ready. Was not cut in half like usual Disgusting

A simple order based 5 minutes from the store should have taken 20 minutes and it took an hour. I asked for my footlong toasted which is wasn't and there was barely any tuna in it. Waffle fries were stone cold and didn't come with dip. Cookies not as

sandwich that I ordered was lovely, I'm sure the rest of the meal I ordered would have been too. Alas, it didn't arrive.

Tried to place an order and got cancelled for “being closed” even though closing is only 9:30pm Not the first time this has happened with Subway

Rude, obnoxious well above his station and no customer speaking skills. Reported to head office. Tried barring me didnt like me explaining why didnt have blue light card on me and IN UNIFORM. Abusing his position i have heard on previous visits. Taking his responsibility to another level not professional and then when i tried to explain he did not want to listen stating i am tbe manager u r barred do not call back lol Head office will be dealng with and i am not barred another customer was disgusted. Feel sorry 4 workers if this is how he deals with people no respect.

It was clean and the food was as expected. Not only that, but the service was quick and efficient, with my order arriving promptly after I placed it.

Food soggy. Obviously made before courier arrived.

Great service, but there was some items missing, as I ordered 5 cookies and only 1 came.

Ordered online through Uber eats and all the temper stickers on the food had been broken the food looked like it had been messed with major food safety issue

had several items missing from my order not happy as this is the 2and time this has happened now

Ordered a salad bowl with meatballs but was gutted to see i only had 4 meatballs and rest of the box was basically lettuce.

Great place. Only prob is I can't download the subway app!

The junior managers are atrocious. Power gone straight to the head springs to mind. Couple this with previous laziness I have witnessed by them I certainly won’t be returning.

My drinks are the smaller size when I ordered the large unfortunately but order otherwise great

Food is great, Preparation and delivery time is quick, Driver followed instructions left in notes perfectly, They forgot three of the cookies (we ordered 2x 3-packs), They forgot the dip for the cheesy bites. All in all decent, but I will try to keep the order simple next time, I reckon they were busy when these errors were made since we placed the order on a Saturday.

Food cold and not all the food arrived

Order was delivered cold and incorrect (ordered 2 x footlong, received 2 x 6-inch)

Nice, modern store with plenty of room. All staff were cheerful and helpful. Didn't have to wait long. Enjoyed lunch and would visit again.

Ordered a footlong meal deal, 3 extra cookies and a costa latte..all i recieved was the sandwich from thr meal deal and the latte..

Food was freezing cold and arrived looking like it had been thrown around the delivery drivers car WILL NOT be ordering again

The delivery driver was really nice and helpful

Didn't receive order think you need to stop giving it to 19 Devonshire court

I ordered online through just eat, I ordered a plant patty and 6 hash browns. The wrap came, it was very small I opened it and there was no plant patty in it. I don't know how they didn't realise as it was so small and it was the main part of it! I called the restaurant and they just said it had been really busy and refused to send a replacement (so now I have no dinner for this evening as I got in late from work) I just have to request a refund through just eat which takes 7 days. This isn't the first time they've got it wrong here and on such small orders. I won't be returning anymore.

Forgot my drink and side on my meal deal

My food didn’t even get delivered

I would have give a 5 star review but we did not receive the nookies as described 1. Online 2. We even called Subway and were reassured that the order would contain white chip macadamia cookies. This is not the first time. We run a tight ship and rely on this sugar fix to get through the day. Bad move subway. See you next week

driver was extremely quick which im thankful for

Asked for only mayo and the sauce was to spicy so couldn’t eat it 😡

Ordered two Chicken breast salads, added pouched egg and sweet onion dressing, absolutely lush! defo ordering again x

On time and great food but didn’t receive my crisps.

I ordered a cookie with the meal however it was not put in

TUESDAY JUST EAT 20% DISCOUNT WAS NOT APPLIED!

Only two workers and the queue is almost out the door. Feel sorry for them. Management needs to do better.

cant even toast a wrap, or listen to simple instructions on notes. disappointed.

The cheesy garlic slices and hash brown were cold, the meatballs were barely warm. Won’t be ordering delivery again

Hot sides arrived stone cold, Missing cheese on sandwich and cheesy garlic slice completely inedible. Shame.

Driver knocked, from the time it took me to walk from my kitchen to the front door (30-40 seconds) he had dumped the bag on the floor and walked off.

Lovely! Subway salad, arrived just as ordered and plenty of it

Plant patty on Italian bread deliciously fresh salad really tasty

Always quick service at this subway. There's usually some questionable characters around, but they can't help that. My subs are always made well here. We tend to get our takeaway from Subway as they don't make you feel rubbish after you eat.

Missing a 6 inch meal deal from the order. Most disappointed and the bag with the seal on it was broken. I will use Buchshaw Subway if I choose to order again.

Cold and the breads hard! Dry and hardly any sauce

I ordered 6 subs and only got cheese on 3 of them

It was cold and soggy when it arrived.

didn’t order olives and came with olives on, absolutely hate then so i couldn’t eat it. not only that the filling was spilt everywhere

Arrived on time and the order was correct. Driver apologised for being late, which probably explained why the toasted subs were cold. For paying the premium prices on the app rather than picking up, you'd hope it would be spot on, but unfortunately not.

bloody lovely. i love subway and its quite funny to see them attempt to put my wrap tight with everything i add to it and a worker payed for the 10p because i was abit short on money lovely place. Although my only complaint is that the pepsi max cherry was pure acid for about a month and I haven’t gotten a cup drink again yet but other than that bloody lovely

Delivery driver didn't knock on the door just dumped my order and left

Waited over 2 hours for order missed my dinner break at work ,food arrived cold and looked like it had been sat on .

Disgusted with the nachos it was just a box of chips I had to add more cheese as there was a tiny sprinkle and add more sauce all food was cold and drinks ware warm wasted £30

Nothing left out but the cheese was a bit short. Otherwise all good!

Driver 'was at the restaurant' for at least half an hour. When we eventually got our order it was cold (not great for the breakfast sub), no cheese on the chicken tikka sub. Wrong crisp selection for both meals and 1 incorrect cookie. Very disappointing when it has cost over £20. Didn't justify 1 star, but I had to put that in order to leave a review

Waited 2 hours for our food! When it finally arrived it was stone cold! Shocking service and would like compensation

35 mins later than originally promised and I can’t select this on the app

This is a subway so nothing really to add, it was clean and the food was as expected, however, I was impressed how the staff were very attentive to the needs in providing a gluten free meal. Well done 👍🏻

Had the Philly steak. Was very bland. Couldn't really pick out individual flavours. The only thing I could actually taste was the HP sauce. First subway in over a decade. Will probably be my last. £8 for a 6" sandwich you can't taste isn't my idea of good food.

my potato wedges where cold and soggy same with my hash browns

Food came cold, bread was some what stale, i had no cheese and minimal sauce, my gf also had the same issues, my drink came in the same packaging as the sub was leaked, cookies was the only think edible i am once again massively disappointed with the incapable staff at this subway and they need reviewing.

Order a footlong sub and only received 6 inch. Both subs were missing cheese

One of the sandwiches was completely wrong

Delivered at wrong address but I got it

Alright. But would be nice if the driver would deliver to the right address

Delivery driver is very rude. Just left my food on the floor without saying anything

The new young manager is the best thing since sliced bread, which is ironic considering he is now literally working with sliced bread, he slices the bread so well I'm surprised he hasn't been given an award for slicing bread. He treats all his staff with the upmost respect and makes the customers feel warm and welcome just like a nice slice of toasted bread, don't worry new young manager, iv got ya back :)

Did not get all of my order AGAIN

The driver got lost. We’ve had lots of deliveries from Subway, nobody else has got lost. He didn’t understand English, so I text him the directions. The sun that should’ve been warm was cold.

The attitude from the the new shift manager is not good. He should know how to talk to the people.

Unprofessional new shift manager. Absolutely don't have a sense to talk to tge customers

I had the worst experience at subway chorley store . The new manager was extremely rude and unhelpful. He showed zero interest in serving me and were dismissive of my concerns

I can't Express my disappointment with this store. The new young incharge was disrespectful and impolite. It felt like he didn't care about customer satisfaction at all

Got order wrong, much smaller portion than normal.

New shift manager behaviour is absolutely rubbish. He don’t know how to talk to the drivers.

Food was not nice bread was dry as if it had been out all day

Very friendly and the food was excellent

Unprofessional behaviour and bad attitude from new young shift manager is not acceptable. He used bad language. Really unhappy with the service.....

Very bad behaviour and disrespectful attitude from a new manager .

Sandwich cold and not toasted, no jalapeño on doritos

Missed Crisps, Drink and snack from meal. Cheese bits were stone cold. Wrong sauce on Sandwich.

Disgusting and really needs to improve the management. New (young) manager behavior was awful. He don't know what he was doing. Just a waste of time.

New manager needs to send on training or somewhere else as he don't have a manners to talk to others.

Absolutely rubbish new manager. He has to be changed. He has very bad behaviour with all the drivers.

New manager having rude behavior.....

The younger manager here is quite aggressive in his behavior and also very unreasonable. He has no manners when dealing with customers or delivery deivers. I think subway should look into this since they are losing valuable customers.

The new manager is very rude and abusive towards customers and driver's.

New Manager at the store very rude and abrupt. Very poor on customer service. Never going there again as was a regular.

Very rude new manager. He is very ill-mannered and aggressive with the drivers. He need to be moved somewhere else

Very unprofessional staff,The new manger in particular doesn't know how to talk to people treats customers very bad subway should see into it.

Sandwiches were cold when arrived and they were all squashed! All the toppings had fell out too

Poor service and new manager having trouble with all the drivers. Don't know how to talk to people. Absolutely rubbish

The manager is behaviour is really bad against the driver it's the young manager am a driver the manager is very rude

Worse staff and worse management, really needs an improvement .

Very rude manager (young guy) with all the driver. He has to be changed

If I could leave no stars then I would. This place has gone downhill in the past few months since they got the new manager. Every time I come in and he is ‘working’ he is always speaking down to the staff treating them like utter rubbish with no respect and speaking to them like they are nothing to him. He treats people picking up orders no better and I have heard him swear at them for no reason at all other than them asking for an order they are waiting on. I would advise anyone to go elsewhere if they want a subway. There’s several others around. Won’t be coming back until they have a severe rethink of there staff. For a company that I have heard the staff praise on numerous occasions saying that they care about the well being of the staff they need to step up and show that now by removing this manager immediately before he goes to far.

This should have been a 5 star review. The sandwiches were delicious and I will definitely use them again. BUT... I phoned because I had ordered the large wedges and thought they had sent the small portion. Also, they were very mushy and not crisp as described. I simply wanted to enquire if the order was right. The member of staff said it was and talked over me on several occasions so that I had to raise my voice to be heard. Eventually he stopped going on about how packed the box was and how many scoops it contained and managed to make my point that a customer thought the portion so small they had made a mistake. Next time I order I will put my own wedges in the oven. They are potatoes. Potatoes are cheap. They were not good quality and were not worth what we paid. I also hope the young man has learned something about customer service. But still a lovely sandwich.

Really impressed. Everything was spot on. Thanks