Subway in Wigan

Poor service by Sarah the manager. Absolutley stingy with sauce and the egg given. On the advertisement it says eggs. Plural meaning more than 1! So the fact she thinks it’s acceptable to half 1 egg and try passing it off as eggs is a joke. Also tried to rob me off my NHS discount. Had much much better service by the staff there. Think the manager needs to be trained by them on how to serve customers.

Everything delivered, but food was a bit cold.

Pointless saying what you want on your order. You won't get it. Absolutely waste of time. Don't bother

All the drinks were missing from the order. The food was cold. One chicken sub arrived as tuna instead. One sub arrived without the cheese and with added jalapeños and olives that weren’t requested. All round disaster of an order that was received. Phoned the shop to be informed that as the person on the phone didn’t pack the order, I should contact just eat. Wouldn’t bother ordering in future.

Whoever made these sandwiches thank you, we have had quite a few bad sandwiches in the past but today they were phenomenal, you can tell you really care about your work, i hope you get a bonus or a raise

No food was left and no message was received

My order has not been delivered to my address we’re is it

They have not sent me my refund for food that did not come !!!!

Didn’t receive any drinks, which is apart of the meal deal. Disappointing

scrumptious! I'll definitely be ordering from you again. Ellie x

order didn't arrive. Just eat driver waited outside my house in car. clicked delivered and drove off without delivering food. ew

Have to say that this particular store is rather disappointing. I used to work in Subway myself as a manager, so I know how it’s meant to be run. The food here is definitely not properly day dotted, the meatballs are meant to have a shelf life of 6 hours before changing and they’re definitely over that. The place is a little messy too, with the tables being dirty and the floor having crumbs. There’s a pretty serious condensation and mold problem here. When it gets warm and steamy the place is essentially an oven, the windows are soaking wet and dripping. Due to the mold I cannot in good conscience recommend you eat here and instead go to the other store up the road. It isn’t the staff’s fault, it’s definitely a lack of staff that’s the issue. There’s not the time to clean when they’re constantly rushed off their feet. 💳 Card accepted ♿️ Wheelchair accessible 🌱 Vegetarian options, very few to no vegan options

Annoying when you dont ask for it toasted and it comes hot, we couldn't eat it

Food was fresh, driver was polite and friendly. Quick delivery, will order again.

The order took much longer to be made then delivered. Once it did arrive the sub was only just warm. The waffle fries were cold and the garlic bread was very cold, rock hard and inedible. Very very dissatisfied.

it was ok but when I went to eat my second half at tea time it went like mush the bread fell apart (meatball) and the doritos bowl has a sprinkle of cheese had to put my own on

cold food no ice cream no dips

Staff more concerned with online orders than customers in shop. No gf bread given it was early in the day. Drinks machine out of order and didn't know. its just poorly run. not very clean. tables were dirty and food on floor.

Perfect! Lovely driver, lovely food, everything was correct for us.

Ordered footlong meal deal, only sent side and drink

Great food as always, and it was delicious. I didn't realise the coffee was in a can though, or I wouldn't have bought it.

The food was nice but too cold just because delivery was too late

Sadly an item was missing from the order otherwise spot on.

paid for a diet coke,but it wasn't in the order

All good cold and delivery time was late

Order time was good. Food was cold and a mess no cheese was added missing cookie too, I have pictures if needed. Not happy at all

Didn’t get the order right, missing items that I paid for

The steak was cold and both the things were too and the natchos barely had anything on them.

Delivered to the wrong house and I didn’t receive my food

Delivery driver seems to struggle, said he had not got address just GPS location that was taking him to wrong location, (street behind ours) he struggled with basic directions when he called me

Order was incorrect - ordered a salad, got a sandwich?!

No drinks came, no ice cream and no single cookie with the meal deal

ordered mozzarella vegetarian sub. there was unbelievably NO mozzarella on limp soggy sub. very sparse salad!!. nothing like would be given in shop. bland and very disappointed to say was overpriced for what I received is a massive understatement. hash browns cold

I would like a voucher please .order was 2 hrs over

Food was good. However, order missing a few items, and instead of the ice cream that we paid for, we received the small ones with no other replacements. Also sandwiches were not cut

My sub was amazing, other than the bread falling apart and the staff putting too much sauce on it. Speaking of sauce, my wife specifically asked for mild sauce. When the staff asked her which sauce she wanted, my wife again said mild. The staff put hot sauce on her sub and when questioned why she put on hot sauce when she'd repeatedly asked for mild, the young staff said it wasn't her fault she didn't know. Even though in fact she had. She then repeated it wasn't her fault and that nobody told her to make it with mild.... She threw the sub in the trash.... Then she ran in the back and threw a tantrum one would expect with a toddler. Very unprofessional and disrespectful. She never even apologized for making it incorrectly. We will go to the subway up the hill from now on.

Awful ordered food and half my order turned up rang the restaurant/shop and got told it wasnt there issue and to request a refund absaloutely shocking

One of the staff messed my order and added spicy chilli when i asked for mild then decided to get lippy then went into the back to sulk

Cold food and melted ice cream

Absolute joke the amount of chicken tikka on this sub!!! I will never eat in there again just total profiteering

Was lovey and delivering persin was polite

Order came very quick. Everything about the order was perfect and was priced very well, they even listened to the customer notes and did not put a foot wrong. Definitely will order again.

my food was cold was very disappointed

Great subway very tasty and grate service too

didn’t put my cookie in the bag

Food was freezing , asked for toasted did not toast

Took 1hour 20min to deliver my food food was damaged and cold

The order wasn't even delivered even though it said it was, didn't recieve it.

Food was absolutely disgusting freezing the pizza was rock hard my sandwich was freezing with no chicken on it the cheese bits was cold it was a disappointment everything went in bin plus the put tomatoes on and im allergic to them i rand the shop and they hadnt read the note i put on my oader i wont a full refund

Footlong lovely Slice inedible

Order came missing our drinks and the odd item missing off of our meals.

the wrong cookie and drink were delivered from what we ordered

Ordered and delivered so fast. It was still as hot as if had been eaten straight from being toasted. Excellent service. Delivery guy was friendly too.

What kind of shop refuses to put tomato sauce on a sandwich for a child because it's against the rule, absolutely awful !!

Very nice food, friendly staff. Had to wait a little longer than expected, but this is not a complaint

Way too hot. Ac was broken and staff weren’t allowed to prop the door open. Set off my heart palpitations it was so hot. Staff were great, very kind and helpful was ruined by the heat

Really tasty. Quick delivery. Friendly courier.

No meatballs on the salad we ordered The sandwich was cold and had no sauce in We called Subway who said the food left them over half an hour ago and there was nothing they could do, very disappointed won’t be ordering again and no sign of a refund or apology despite me sending in photographic evidence

I still haven't received my order

Excellent thankyou so much delivery driver was loverly

Subs are officially now the smallest "subs" ever...clearly reduced the size of the bread and fillings. Shocking value for money. They don't even give napkins out now.... terrible

only got the sub and sauce nothing else :(

Food was lovely however delivery took ages due to just eat not finding a courier in the correct time.

My food is cold and order took an hour to come

Amazing absolutely amazing food 10 out of 10, packaged up sealed really well. All. Food was full to the brim,fresh,tasty.

My food did not turn up and I demand a refund !!!!!

asked for double cheese there was no cheese, there was a small piece of something stuck to one part of my sandwich not sure what it was

Staff were rude, no manners, the woman who made my sandwich had dirty gloves on and meatball sauce all over my sandwich from her gloves. Didn’t even eat my sandwich. Lettuce looked out of date as well brownish and soggy.

The best subway outlet by a mile for me 😊

Delivery driver was very friendly

No sauces included even when requested.

I paid £5 for the share nachos and the box wasn’t even a quarter full i got about 9 nachos. Not ordering from here again this is ridiculous. Subs came toasted when asked NOT to be toasted and barely any filling, would rate 0 stars if i could.

Food cold. No cheese on the subs at all and we ordered extra cheese. The nachos were cold too and were thrown in the bin.

Deliverer was absolutely lovely!

Tuna sub had ketchup on it. Couldn’t eat it

This food is cold like rubber and discusting don't order from here

Wedges & hash browns stone cold, mayo & chilli sauce missing, wrong crisps delivered won't be ordering takeaway option again.

Wrong food completely, over 2 hours of waiting. Food was cold when arrived

Come to this subway often the ladies and young boy that work their are lovely and very friendly quick service even when they get the dinner time rush. It’s just a shame that this specific subway haven’t been given a revamp like most of the others in the area

Was stone cold when it arrived and the sandwich was everywhere

Never turned up and said me order had been delivered.

Constantly sending wrong items

Delivery guy absolutely sound. Even called me to confirm. *****

Food came late and food was cold and The delivery driver told me that my address is wrong when it clearly isn’t as I’ve never had issues before

2 packets of walkers ready salted crisps MISSING

The subway was nice.the cookie was rock hard well out of date and had no date on packaging

Asked for cheese and toasted came cold

Completely wrong salad - half empty box with nothing in there that I ordered and everything in there that I didn’t. Great 👍

A bit late but that’s life traffic etc LOVLY lovely food

Ordered large crinkles, received small with no seasoning Ordered cookie, no cookie arrived Ordered crisps, no crisps arrived Ordered drink, no drink arrived

Items were missing- a chocolate chunk cookie and the cheeze in the Sub

Wrong side order and missing sauce.

Great salads and sandwiches for lunch or dinner, quick delivery 👍

Great food but cold but ok too eat will come again

Excellent service as always and super speedy delivery.

Standard Subway with a standard menu BUT id left my cash card in the cat half a mile a way. The lovely lady serving allowed my family to eat while I ran to get card. Clearly a risk she didn't need to take . Going the extra mile for custom makes all the difference

When you pay for extras they don't give them. Don't bother clicking option... Especially 2.50 for double meat and NOT getting it.

Food was cold. Ordered a cheesy pepperoni and I got no cheese on my sub … it’s in the name, CHEESY pepperoni? Nacho chicken bites were cold. Not good at all. Very unhappy.

Everything was nice but not what I ordered. Try harder Subway because it’s not hard to make a sandwich

Lovely food and drinks nice family time with 12 cookies lasts days