All You Knead in Wigan

Alot of the seats had food on and popcorn all over the floor

Vue Cinema Bolton offers a solid movie-going experience with comfortable seating, good screen quality, and clear sound. The theater is well-maintained, with a modern atmosphere and a selection of screens showing the latest blockbusters and family-friendly films. The reclining seats make it easy to relax and enjoy the show, adding to the overall comfort. Ticket prices are reasonable, especially if you take advantage of discount days or special offers. The snacks are standard cinema fare—popcorn, drinks, and nachos—but they can be a bit pricey. The staff are generally friendly and efficient, keeping queues manageable even during peak times. While the experience is generally smooth, the cleanliness in the screens and bathrooms can sometimes be inconsistent during busy periods. Overall, Vue Bolton is a dependable choice for catching the latest films with friends or family, offering good value and enjoyable entertainment.

The customer service at the Bolton Vue Cinema is absolutely disgusting and vile, never had a worse experience with customer service / staff in my life. After the film I told 2 of the staff that screen 5 room was very cold inside, and I lod you not they replied with "Well why didn't you tell us before the movie started or during the movie" and then continue to argue the point as if I was at fault, one of them started to laugh and walked off. I would highly recommend that you don't waist your time with Vue Cinemas.

Firstly, booking tickets online was extremely frustrating as the website repeatedly crashed and displayed error messages. When I finally managed to book, I noticed the tickets had the wrong date. Upon arriving at the cinema, I was informed by a staff member that it was a system error causing double bookings and that I was the fourth person in two days to experience this issue. Unfortunately, I was told that all showings for that day were fully booked, and nothing could be done. After a lengthy wait while the staff member assisted other guests, I was advised to seek help from another staff member, who also seemed unsure about how to resolve the issue. Eventually, I managed to get tickets for the following day after visiting the food counter, where two staff members finally helped. When I returned to the cinema today with my two daughters (aged 4 and 8), the experience was equally disappointing. Our seats were dirty with leftover food, and the toilets had no soap available. We even queued for the disabled toilet, only to find that it also had no soap. There were no staff members around to address these concerns, and when I mentioned it at the ticket counter, I was told someone would check, but no apology or follow-up was offered. I am extremely disheartened by this entire experience, especially given the money spent on tickets and snacks. My daughters were left disappointed, and the overall cleanliness and customer service fell well below acceptable standards. I would appreciate it if you could let me know how you intend to address these issues. Kind regards, Kimberley

Good cinema , Paddington in Peru film a bit contrived

Freezing is a understatement 😡😡 Spoilt the film if I come again I’m fetching my blanket In this day and age it should be at least warm please look into this as everything else is perfect ❤️

Worst experience I’ve ever had at any cinema. Me and my partner decided to go to the cinema as a date and this was ruined form the moment we walked in. On arrival there was a foul smells of urnie threw out the whole complex , no staff to greet us on arrival.The seats were covers in popcorn ,dirt and grime visible in the dark from the previous showing. I then had no choice but to go and ask a member of staff to clean the seats which I received a reluctant response. This should have already been done as part of standard hygiene & cleaning before allowing anyone into the room after the previous showing. Following on from this there were at least 4/5 people on there phones threw out the movie 5 pluses times each causing major distraction and glare on my glasses. After politely asking some other costumes to please not use there phone or shine it at me I received a very rude response, which forced me to have the leave the viewing room to asked a member of staff to please remind people not to use there phone for previous reason's & spoiling other peoples experience, I was then told me there was nothing they could do unless they see them there self this would be impossible as there is as not one member of staff monitoring the room to reenforce the rules. There was many costumers that looked suspiciously under age for a 18 film and my ID it’s self was not checked. Staff members need extra training on making sure that rules are being in-forced. It seams bright screens, talking, poor maintenance, poor cleaning, lights hanging off the ceiling and being made to feel under valued as a costumer is the norm form this cinema . I feel very let down and disappointed as I try to see the best In everything and try not to let small things get to me, however on this occasion it was impossible to enjoy and complete ruined my evening.

We went tonight, watched smile 2, unfortunately it was that hot in screen 12, me and my friend had to come out twice during the film, we mentioned it to 2 members of staff, who said they would sort it out, bit nothing happened, totally ruined the film, we always chose vue when we want to watch a film, but iv never known it so hot before, it was awful

Via your online account, Vue Cinema allows you to set reminders for upcoming movies, so that when the tickets are released, you are notified via email of the same. Having set such reminders on my account, in the past, I received notifications by email in timely manner. However recently, no such luck! The "Your Reminder" portal is about useful as a chocolate teapot! Amongst others, I had set-up reminders for the movies "Smile 2", "Venom" and "Gladiator II". At the time of writing, tickets for all 3No movies are available, but received no notification for this - WHY NOT!!! You can't even raise this query via the chat bot or "Contact Us" since both methods directly focus on specific topics, none of which deals with the issue above - absolutely useless! Can't even call them since it's past their bedtime! Vue, sort yourselves out and stop acting like amateurs otherwise my allegiance will move towards Odeon Cinemas.

Best cinema in Bolton in a great location 👍👍

Good cinema however when watching afaid a guy opened the fire exit door to have a cigarette and no alarm was set off it spoiled my experience a bit and concerning that no staff member knew this happened until.i told one of them when the film finished surely if vue have cameras to spot people using mobile phones you would of thought customers safety would be on their duty of care list plus £7 for a small pop corn was a bit harsh.

Vue in Middlebrook offers an outstanding cinema experience. The theaters are equipped with state-of-the-art screens and sound systems, ensuring a truly immersive viewing experience. The seats are incredibly comfortable, and the spacious layout allows for a relaxed atmosphere. The staff is friendly and efficient, making the whole experience smooth and enjoyable. Plus, the convenient location in Middlebrook makes it easy to catch a movie before or after shopping or dining. Highly recommended for movie lovers!

Used this cinema for years ..some good experiences some average but that's life. Taken my son alot of times never had to show ID for him , so I didn't have any with me, ( will know for next time ) although it depends which staff member checks your ticket has younger children were admitted. Likewise people take KFC, and McDonald's..some staff allow you and some don't...so it's pot luck who let's you in ..how are you supposed to know the rules if the rules fit the day ...ie ...if it's busy they're strict if it's a quiet day they let anyone in..just more money .

Good food and piping hot. Disappointed serve animal food with human food. I watched my food being prepared with dog sausage.

The best decision to replace all chairs with recliners. Good space between chairs. Good view wherever you are in the cinema. Good sound. Clean. Nice staff. Easy to check in with a code. Pccasional queues for food so get there a bit earlier. Seat prices reasonable. Plenty of offerings.

Just wanted to say a HUGE thank you to DOMINIC for his help and outstanding service he presented me with today.... Many thanks 🙏 (IF Lady) lol

I have been attending this cinema all of my life but yesterday’s experience has SERIOUSLY made me question whether I will EVER visit again!!! My partner and I visited in the afternoon and arrived early. We joined the shortest line for food before going into the movie, having just two or three small families in front of us. Never in all of my life have I seen such zombie like service!! Staff members were moping around like zombies and service was unbelievably slow! Staff members were even having a chat rather than serving the multiple lines of customers before them! As a result of this disgraceful service we stood in line for 30 minutes and missed the first 10 minutes of our movie, despite us arriving at the venue in plenty of time!!! From here it only got worse with our cheesy nachos being stone cold with barely any cheese on them at all! You would have thought that there was a shortage!!! Whilst in the movie there was an ignorant man on his phone at the side of us the whole time and there were uncontrolled children running up and down the stairs making noise!!! Then upon leaving the venue, with great pleasure, another zombie like staff member gave my partner and I am obvious death stare because we dared to put our rubbish in a bin which he was about to change, next time I’ll leave it on my seat for you to clean up SHALL I !!?? Congratulation’s Vue Cinema. You have just lost yourself a loyal customer!!! You should be ashamed of your performance yesterday.

Absolutely appalling service at VUE - Middlebrook this afternoon. We pre-booked two tickets for myself & partner for a 2PM showing. We attended the premises prior to this with the intention of buying some refreshments. The cinema seemed very busy which would be understandable for a weekend. Upon entering there seemed the be a "Corpse like body" lying in the middle of the floor having some form of "attack", which was puzzling at the very least. There were approximately 5 separate tills open, we joined the shortest one, 3 families of x2/3 ahead. It took a total of 30 minutes to be served, mainly down the snail like speed all staff members were displaying, along with their horrendous attitude. We finally were served 30 minutes later, to be given stone cold nacho's which cost the earth and 2 drinks cups which did not work on the machine, resulting in me having to have a lecture by a manager on how to operate a drink dispenser. The extremely slow service meant we missed the first part of the film, including all the adverts. Upon entering the screen this was visibly very busy, and we made our way to the rear of the screen. We spent the entirety of the film sat next to a strange male who deemed it acceptable to sit and play games/text/listen to videos for the entire duration of the screening, to top this off there was a family seated at the front of the cinema who found it acceptable to take pictures during the film with a flashing camera, and to then let her two little "brats" run along the front of the screen and up and down the stairs whilst wearing flashing shoes, I nearly had an epileptic fit all whilst singing and shouting. Upon exiting the film, the staff member who was changing the bins decided to huff and display a very frustrated image on his face, for us daring to use a bin for its designed purpose. I personally find £60 to be extremely steep for two tickets, two drinks, and two stone cold nacho's. We most certainly will not be coming back ANYTIME soon.

Always lovely and clean and the staff are always friendly. Best bit has to be the reclining chairs. Definitely the most civilised way to watch a movir

We popped in for a coffee and decided to take them up on their "pie & peas" offer. The service, the cappuccinos and the food were all excellent. That will be our first choice next time we go to the food court at Haigh Hall. Then having set off my wife asked if I'd seem the cream scones. I hadn't so we went back and had one each :)

Lovely place, good food and small cosy home cinema screens. Very very comfy recliner lounge seats, included at no extra cost!, just pay for the cinema tickets 🤩

Worst experience in this cinema. People working here are white people and most of them were Racist. And screen wasn't good too it was glitching. Worst experience with vue First time in last 3 years. Vue should check their staff.

A great cinema. Nice and comfortable reclining armchairs, clean and plenty of parking

Worse service ever. Huge queues and staff stood about doing nothing awful. If I hadn't already booked I would of left !!!!

Comfy seats. Great view on the screen due to pronounced slope. But a couple sata beside me on my left were extremely badly behaved and were talking, even when the movie started and the guy kept looking at his mobile throughout the movie creating blinding light with his mobile screen, despite clear instructions not to do that. No staff to police around. Very poor on that side. I had to tell them to keep it quiet. They complied but looked offended that I dared talking to them. Some people have no manners. Thus 3 out of 5.

I used to use the lowery cinema alot. But since the changes lack of heating we use bolton find it airy and staff helpful

Decent cinema but I don't like the reclining seats personally. However what is worse is it is always cold, today it was freezing. You can't enjoy a film like that.

Been watching first 2 I Diana Jones film. Fabulous selection of items on the concessions, fairly reasonable priced, hot dogs available too and this is where you now get your tickets from. We enjoyed the Recliner Seats in the screen. Wonderfully comfortable, amazing tray and plenty of room around and in front of each chair.

Love there recliners ! Nachos are yum

Food Kiosk staff were efficient, helpful, and friendly. We went for a family movie day, and they brightened our day. When we went for milkshakes and Latte, the girl there was looking miserable, given miserable service. Worst Latte of my life, was so flat, without any milky froth. When i told her why it was so flat not frothy, she rudely replied that the latte never is frothy. Only cappuccino is frothy. I told her i have been having Latte all my life, and i know how latte should be. I think she needs some training.Recliner seats were really comfortable and spacious.

Very decent cinema but recent experience just wish the projection was brighter or dimmer lights

Great cinema with great seats, the food selection is the best out of all the cinemas. The staff are really helpful here. I usually go to Cineworld as I am a member there but for big film releases we come here for a treat with the exceptional seats and food with a built in table for the chairs. Great all round experience. Thoroughly recommend

A great place to stop for a snack lunch after a leisurely walk. Fantastic and reasonably priced pies and breakfast baps. Dog friendly but get there early if you want to sit inside. There is plenty of outside space.

Have been here several times and always enjoyed my experience and is my go-to cinema now.

Nice for a visit to watch a film. Food and drink expensive

Great bug cinema with massive car park

Loved the reclining seats. Very clean cinema.

Can't beat comfortable seats and a great film

This cinema only tends to show "popular" films. You have to go to Home if you fancy something more arty. Prices are expensive. Vue also has the loud voice of a young man telling you how to behave before the start of the film. It's patronising and offensive. The cinema is clean and comfortable. It also shows NT live shows which is a great opportunity to see something often from London considerably more cheaply.

Bigger screens and more seating than Preston. Great seats.

Till staff rude just kept shouting the price at me each time I asked for pocorn or any extras. Has the recliner chairs for everyone which makes it perfect popcorn a bit of a high price but what can you expect from a cinema all in all a good place to go see a movie.

Clean, comfortable recliners, overpriced snacks.

The best cinema in Bolton and one of the best in the North West. I have enjoyed coming to Vue Middlebrook for years, it's my go-to cinema as not many cinemas are as good. The best thing is the reclining seats which are standard across the cinema and make watching a film really comfortable. The ticket prices are reasonable and there's 6 hours free parking. Vue Salford Quays is the next best as that also has reclining seats. The screens and sound are fantastic and the staff are always friendly. You cannot beat going to this cinema to watch a film and escaping the ups and downs of everyday life 🍿🎟️📽️🎞️

Great seats here. Very comfortable! Really good deal when you use Meerkat codes 2 for 1.

Fantastic cinema, great for watching a movie in comfort with the reclining seats.

Went to see Aquaman and the lost kingdom, the venue itself is spacious with starbucks, Ben and Jerry's, and counter items to choose from including hot food and snacks. Great place to watch a movie, the recliners are just what you want with plenty of arm space and comfort

Now cashless system in place. Sorry I will spend my money elsewhere

It's not organised. Messy screen. Watching wonker kids messing no staff to be seen. Food and drink are so expensive.

I loved this cinema. I had no idea it was in the biggest retail and leisure park in the UK. The cinema had extremely comfortable seats, lots of leg room and was sparkling clean. There were lots of restaurants to choose from, including Yo! Sushi, Pizza Hut, and many other favourites. I can't wait to visit again!

The film was very dark as if brightness needed turning up

Good cinema experience with nice bjg recliner seats

It's now my closest and favourite cinema. I always like taking in a new movie at this Vue franchise. The cinema is conveniently located in the middlebrook retail and leisure park, which is adjacent to Bolton Wanderers Football Stadium. . Each screen has reclining seats and lots of space to stretch out, which is a massive plus compared to older cinemas in the area. . The venue is next to a Starbucks and TGI Fridays so you can easily combine your trip with either if you want to make an evening of it with the family or friends. . Middlebrook has lots of free parking and you can always get a space regardless of how busy the shops are.

Good cinema experience, seats really comfortable, too many adverts.

As usual, food is lovely. Service is good but obviously very busy at Xmas.

Good experience but need be more on talkers and people on there phones

First time to this cinema really enjoyed it and loved the comfy big reclining seats

Love it here apart from our past 3 visits the toilets have been really unclean with no toilet roll or soap, on one occasion the cinema screen itself was still full of food all over the floor and the seats and on top of that it’s been absolutely freezing from half way through the film. The only thing that keeps me coming are the recliners as I suffer with my back and I struggle in normal cinema seats.

Really comfortable seating available! Lovely for a family outing!

Great cinema we watched Wonka comfortable reclining seats

Really good film didn't see even one member of staff after arriving or leaving !

Fully reclining seats at this venue nice and spacious one of better Vue cinemas in the area. Shame the food is extortionate now at the venue.

Very friendly staff. Clean, the seats so comfortable feel like sitting at home relaxed and luxury. Price ain't bad.

Watched Wonka and was an ok film. Cinema itself was ok. Spacious seats and all recliner with a table.

Comfortable seats. Helpful staff.

Watched Napoleon at 1905 last night, Horwich. At points struggled to hear what was being said due to the noise from the film in the adjoining theatre.

Free tickets off sky ,comfortable seats

Over priced. Popcorn awful. Small screens. Definitely prefer to go elsewhere

Great located cinema with perfect reclining seats & the best popcorn

Cheap prices great seats much better than the rip off odeon

Clean tidy and efficiently run.

It's great. Love going to cinemas. Great comfortable reclining seats. Enjoyable 😉

Brilliant and extremely comfortable experience. Loved the seats, the surround sound, and the screen. It was my first visit to watch the Marvels and I was happy with what I found. A great choice of ice-cream and restaurants. Clean cinema halls. I'll definitely recommend it to all my family and friends and I'll sure be a returning customer. It's much better than the Cineworld in Bolton. Looking forward to watching Aquaman in December in Vue Cinema. If you're reading this then you must book and enjoy your experience with the recliner seats. I felt like I was in the comfort of my own home with the luxury of a large projector screen. We'll worth it!

I write this with deep regret as I used to love this cinemas but staff have turned away my 5ft 8 16 year old daughter for a 15 rated movie twice!!!! Staff are clearly getting a power trip turning away customers as she clearly looks as she is (older than 15) it’s ridiculous! Needs new management, Vue Bolton used to have a much friendlier atmosphere. It seems hostile now and staff seem unhappy which is sad to see. It’s supposed to be a fun, family filled establishment :(

Staff stood around talking. But seats so dirty when you walk in. Bits of food. Drink. Rubbish. Should clean up properly instead of talking

Went to see the new trolls movie. Not overly busy and good comfortable reclining seats

Watched hunger games experience great sat in row C that's only seats that were left but surprisingly really good seats

Very nice place for children and young people with cinema and bowling ,playing and eating 👌

Much Cheaper than Showcase and Odeon. Good Recliner with table and drinks holder. A very good experience.

Always comfortable seating. Decent viewing experience Always best to book tickets in advance Footnote: if you are going to take the time to pay for tickets and travel to the complex, switch off your phone, there's nothing more annoying than someone scrolling and texting throughout a movie with the glow of your screen distracting others

Bad experiences with late starts movie

It was our first visit to this cinima, verry good prices has 12 cinimas in side sell drinks and food will be going again

The movie was a killer 3.5 hours with no interval

Super. Something special for everyone

Good service, comfy recliner seats and overall cleanliness. Happy with Vue just a pity some people have no cinema etiquette - unfortunately ended up sat next to a couple who must have gone through 20 bags of food during the film eating like pigs, phone on, talking/laughing during quiet scenes. Pfft.

Good to go early morning and weekdays... small screenings are the best

Love the recliner seats, very comfy and great that every seat is one and you don't have to pay extra for them. The pricing structure on tickets is very simple to understand. Unfortunately it's a little bit far out for us to come every cinema visit but we will visit again. Great experience 🌟

Staff were helpful and polite. Recliner seating very comfortable with the added table and space, very nice experience all round.

Vue International is one of the world's leading cinema operators,

Disabled toilet on mens side been out of order for a while last time we visited had to use the 1 on the ladies side

Big leather seats that recline with loads of room in front of each row.

Comfortable seats, great sound and video but can be cool. Friendly staff

Screen studio was pleasantly warm

Visited last week on my own to watch the creator. Cinema nice and clean not to cold as in some cinemas. Good price

The cinema looks like it's had a magic wand over it. This was our first time and only really came here because the film show times suited us. Apart from the cinema there's a whole load of stores, eateries, bowling, shopping all in one place. It's pretty impressive. We were in cinema 7, and every seat was a leather motored recliner and very comfortable for the entire film. As usual we purchase some of the overpriced food and drink and as is the case with cinemas, they don't often see much of the revenue from film studios so even if you have a grudge against buying cinema food, unless you want to see them dissappear please buy something. Overall, staff were great, food was good and the cinema itself was very enjoyable. Pity the film didn't meet expectations bit we still enjoyed it. We'll be back!

Lovely and well-organised staff.

Very comfortable seats. Next time please turn all the lights off so there’s no glare.

Decent modern cinema lots of parking outside tickets are more expensive then some cinemas but it’s worth it for a better experience.

Went to a midnight screening, was worried most facilities would be closed but all were operational. Friendly staff & great service!

Very comfy seat, reasonably priced

Nice cinema and spacious seating