Greggs in Wigan

Your driver has stolen my food! And confirmed with the store they had defiantly packed the item, whole meal missing driver should be sacked

Staff were amazing with customer service always do a great job in helping/serving customers !!!

Lovely food, still warm which was great, and delivery as planned

Missing most of the order not happy

Never turned up and driver was the rudest person ever and never turned up

Delivery was fine. But this is the 4th time in a row Greggs have done the wrong items/something wrong in my order now. Used to be right every time but recently they aren’t bothering looking at what items have been ordered properly???

I love Greggs and order every Sunday and this is the first time they have sent out my order with missing items. However what was delivered was nice

How can they miss 2 meal deals off a order which only had 4 items on the order. Once again shockingly poor service!

Excellent experience, staff friendly and helpful.

I’m confused as to why there is an option for both a cold sausage roll, and a hot sausage roll, because you will be receiving a cold one regardless of your choice! I ordered from delivery here and it is fair to say that the food was more cold than Michael Jackson! I had to microwave all of my three food items. What an absolute shambles!

Quality food and delivery times. Staff also call ahead to arrange any replacements if required, timely and polite.

Coffee was dreadful, it tasted like cardboard

The pizza was all squashed and Scouse inm a corner all cheese all over box the pizza had bin stood on its side

This Greggs can't apparently read. this is the 2nd time you have failed to add extra sausage and bacon. 2 sausage 2 bacon. not good enough

Missing so many items once again. They need to check orders are correct before sending them.

Didn’t bring the pies that I ordered and wouldn’t give me a refund

Sent me 2 wrong things and missing 2 things. 😭

asked for no butter and extra sausage and bacon

A whole bag missing from the order. The shop can't help you other than direct you to Just Eat.

Completely wrong order all went in the bin

Ketchup was on the baguette and hadn't ask for this on it, was a lot too, otherwise fine.

Fast delivery, and breakfast is fantastic

Thanks very much the best donuts ever !!!!

The breakfast baguettes are gorgeous

The delivery driver was incredibly rude and didn't read the delivery instructions which clearly stated that the food was to be delivered to the back door as I had lost my front door key, so instead of delivering it to the back door he kept refusing to deliver it unless it was to the front then started shouting at me as if it was my fault that he didn't read the instructions I had been waiting for around 30 min for him to finally give me my food only for him to start shouting at me before giving me the food I ordered

Half the order was missing, why people can't follow simple instructions

The delivery driver was rude and left the food out the main door

they didn't have peppers to put on my flatbread so they wrote me a lovely note explaining that they have put some freebies in my order. I thought this was lovely and was made up with the yum yums 😋

arrived super hot and fresh and my full order was correct 👌

Lovely food as usual, and nice hot coffee.

Everything was simple and arrived correctly with no problem

I received one wrong item and one item was missing, I'm not impressed

Everything was spot on and correct 👍

For the 3rd time in a row our order was missing items, management at this store really need to take responsibility of the inept people they are hiring who seem incapable of getting orders correct. Better training clearly needs to be given!!!

Everything was normal in my interaction with the staff until one of the team enforced the rules of the shop by gettingbout of the front counter and shout at me from 1.5m standing in the middle of the shop full of other customers that were doing their purchases as well! Nothing wrong on enforcing the rules however my problem was the attitude and manner she did it,to which i complied fully because i understand the business rules as well,upon calling her to try and tell her that i didn't think her approach was not appropriate she became very agitated called the manager and said in a very unprofessional manner "i dont have to put up with this" ...one member of the team tarnish the good job all the others did! In my opinion it's a lucky 2 star could've been a 5 star rate. Better front counter training is strongly advised!!

Best people that's serves you that truly know to get the job done and right. Most best and kind people I have seen in Wigan by far.

Food was missing from my order, which was for my sons tea before he goes to work

Part of order was missing. Only option was account refund but then have to pay for delivery AGAIN to receive the the items that should’ve arrived the first time. Won’t be ordering again.

U got my order wrong i ordered chicken bakes and recieved sausage beans n cheese so waste of money as no 1 likes them

Forgot to add omelette to sausage and egg roll

amazing food nice and hot like always great staff

Never turned up my door ,I've still used just eat and ordered from elsewhere

Don’t bother coming here for brekky they never have bacon and egg and I am left with donkey sausages

first time ordering from here and the majority of the items were wrong! paid extra for extra items on the breakfast sandwiches and they were missing!

Disappointed that there were items missing from the order, bit delivery was good.

Lovely food, but the bacon was cold.

Driver dropped wrong order off. I opened the bags, obviously. He back took the order from me and slammed it into the floor

The last few orders have been missing items last time they forgot 4 sausage rolls and this time they have sent 2 instead of 3!

I usually going to Al time just this coffee shop

Cocked up our order. Why add extra space to things that don't ask for it.

Google Maps states that this establishment opens @ 6AM, for the past 4 days I have walked past at 6:30 hoping for a breakfast. Safe to say I’ve been thoroughly disappointed as the shutters have not even been open at this time on any given day yet the business ‘updating’ these times a week ago.

A very simple order, hot sandwich and flavoured wedges. No mayo dip or coffee delivered. Not a happy chap.

No sauce came with wedges or with yum yums, no point giving them as an option if you don't get them delivered

Great service as always. They ran out of the southern baguette so they rang me to offer a alternative and gave us some free donuts as a apology. Win win.

Can be waiting there for quite some time waiting to be served. Some staff are also quite miserable

Food arrived lovely and hot and earlier than expected 5*

My order never even got delivered to me so I’ve paid for the food and someone else has received it never going here ever again

I ordered 4 muffins but only received 1

Fast delivery, food was lovely as always

Thank you for the drawings on each bag😁

Rhw delivery time kept changing, always increasing

One drink was missing from the 4 meal deals & no ketchup with the hot meal deal 🙄

Delivery drive left it at the wrong house 5 doors down. Luckily the home owner called me to let me know.

Food didn't even come absolute joke said delivered and wasn't

You didn’t give me my caramel sauce with my warm cookies 😡

Gorgeous food, nice and hot, lovely as usual.

Food wasn't warm and half the pasties were missing from the order

Wrong order sent and no refund.

I work in a local business so I visit this Greggs sometimes before my shift starts or on my break. I am served by Viv most of the time and I’m glad that I do as she is such a lovely women, always polite and uses manners. Fast and friendly service from her ever time!

Ordered the breakfast lunch deal. Great value and breakfast was still hot when it arrived. Tasted good.

Missing food, hot chocolate taste like warm milk all cold not worth the money!

The omelette baguette was nice however the bacon on the baguette was cooked to a cinder and was so brittle I could hardly eat it. Won't be ordering again

Good food for the price. Staff friendly enough.

Ordered chicken sandwich meal got a load of donuts because they didn’t have a sandwich

Ran out of cookies so gave me free donuts what brilliant service thank you very much

My food never turned up absolutely shocking service and won't be using them again off just eat

He was on a bike & we still got full drinks. Amazing!

Forgot 2 steak bakes and 4 yum yums, won't be ordering again

Been delivered to someone else. Didn’t get a notification that driver was arriving or delivered anything.

Forgot cold drinks and gave the wrong coffee

I left instructions to call when outside as there is no door bell.

Two wrong drinks came out of 3

The toastie was inedible absolutely disgusting

Bacon and sausage baguette with brown sauce top value

Some of the food was warm. Unfortunately we were missing items and did get any substitutions

Good delivery time, however food cold and missing.

Food arrived fairly quick, there was something that had to be substituted, but they rang to offer a alternative and gave us some free donuts as a apology. 5 star service.

Everything was spot on, food arrived hot and on time.

Bacon barm & tea £2.70 good value before 11 am

Usually very good but recently they keep missing items and this is the third time it has happened

Expensive but then again it is Greggs, rip off lol. But, food arrived warm and tasty so can't complain. Just wish it was cheaper..

Delivery fast but food all cold and missing orange juice

Friendly staff nice coffee good prices

Received food that was not mine with a hand written note in the bag to say the food I order was not available and rather than cancelling and refunding my order, they thought it was acceptable to send me two doughnuts instead of my sandwich.

Looks like it has been drop kicked and didn’t have coffee

Always good service, kept updated and good quality food. The little thank you notes on the packaging is a nice gesture:)

Terrible over an hour late and cold

Outstanding customer service ,items ordered were short for quantity ordered ,staff rang to offer alternatives

Open nice and early and always welcoming staff. One of the better places for breakfast items in the area to take away.

Pastys was cold but still nice