Subway in Denbighshire

driver gave me a completely wrong order and then shot off

Deliver man went to the WRONG address even though I correct it in the delivery details since the map is wrong. Just shows they don’t care enough about the notes.

Have submitted refund request for nachos as the doritos were very stale. Everything else was great

Driver was extremely rude in front of my clients!!!!

went here to get some cookies and was left absolutely ripped off, there’s a sign literally at the counter saying you can buy 12 cookies for about £4.09, when she put it through the till it came up as 5.96, i mentioned it and she didn’t do anything.

Part of the order was missing. Paid for footlong garlic bread which was missing. The chocolate cookie was broken and had a bite shaped piece missing 😕

not received it saying delivered but not had it even put the colour of the door on it

He was parked by the shop for half an hour and when he came my food was cold

Delivery driver dropped wrong bag of food. He was incredibly inpatient and rude and was beeping the horn in his car outside the house instead of getting out the car and ringing the doorbell? I now have a bag of someone else’s food that is no use to me.

Do I take this up with the restaurant or with just eat ? I received one meal out of two this morning…?

Annoyed as one sandwich came as a six inch when ordered a footlong but overall food was warm and ontime

Did not get all my order. Ordered 6 cookies only got 3

Absolutely shocking!!! Tried to order from 4pm the store kept taking it off and putting it back on and been WAITING from 4pm to now 18:28pm for it to be delivered!! The driver banged on the door like he was gonna come through and pressed the bell that many times, like you've took 2 and half hours to deliver and now have the audacity to bash our door down near enough cause you can't hack abit of rain!??? Absolute joke

Packing was awful so the food not eatable

driver was very polite and delivered food quickly

Delivery was good. Food was okay apart from we keep paying extra for more meat and you just get standard!? Feel like we're being ripped off and you sent 4 raspberry cookies and 2 milk chocolate when we ordered 6 raspberry

Wrong order was delivered, called subway and was told nothing they could do and I had to contact just eat for refund. The food that arrived I wouldn’t eat. Not as good as they use to be. Put me off ordering from here

Food was "on time" but delivery window changed about 8 times.

Ordered a plant patty salad, however order is missing the plant patty! Just salad. Not happy! Second poor service from here, don’t bother ordering. I won’t be again!!!!

I paid for double meat and haven’t received it

My side was missing from my meal deal

seal on the bag was ripped on arrival and the order was wrong

My food did not get delivered to me

Didn’t receive the order, yet marked as delivered!! Very unhappy

Did not receive our 2 portions of cheese bites

Was really nice and friendly and cared for the quality of the food. Still came nice and warm! Thank you!

Excellent food. Only criticism is - that my sub was stuck to the white paper packaging. It was hard to get it off.

we ordered 2 footlong 1 deli meat and 1 chicken tikka. We asked for cheese on both we didn't get it. it was advertised that we would get salad and dressing we didn't so we paid £9.80 for 3 slices of salami and a slice of ham and £9.80 for a pitiful bit of chicken tikka. Absolutely pathetic don't waste your money I certainly won't bother again.

My mums was toasted but mine wasnt and is stone cold

Great service as usual. Food fab and Nice delivery driver even closed my gate which most delivery people don’t!

Amazing super fast super friendly and convenient

The order took nearly 2 hours to come and it was only 3 items

Food was cold and the nachos were burnt.

Fantastic delivery time and gorgeous food as usual 😍

My subway was mainly lettuce. Very poor quality. Lettuce and bread

Fantastic service and delivery time. Food gorgeous as per 😋

Arrived at almost closing and the staff were friendly, chatty and happy to help. They also have gluten free bread, which Rhyl subway do not have! Recommended.

We both enjoyed the food and will continue to eat in any Subway.

Great food quick delivery definitely use you again

Accidentally ordered a wrong item, a quick call and they sorted it out for me. 10/10

Was given pork meatballs instead of beef

Another gorgeous breakwich sandwich. My new favourite 😻 the eggs are poached to perfection. Fantastic delivery time. Highly recommend

Perfect as usual delivery excellent and driver so friendly

Fantastic food as it always is and the delivery was perfect

Tried the new breakwich it was gorgeous 😍

it said it was here and took another 10 minutes to arrive also my chips were cold

Enjoyed my baguette. Staff very helpful and friendly 😊

Food looked like it had been mashed together did not enjoy at all and my meatballs were missing

Nice and clean place, friendly staff and good service, food made well and tests fresh. These guys are doing a great job.

I got the wrong order had to call up 10 times and got no answer, they answered one time and said they didn’t do it wrong so I tried it and thrown up. I was angry because it was expensive so I walked to the subway which is half an hour away and complained and got it replaced but I’m not very well at the minute so wish I didn’t have to leave bed at all plus it would have been cheaper to buy it in store anyway.

Absolutely perfect and very speedy which was great 😀

Always feels like it needs a good clean , only take the grandson for cookies

very disappointed, took over an hour from ordering to have the food and it turns up cold

Forgot part of order, has to request refund and wait 7 days for it.

Very fast and quick but abit of my food was damaged

Never have a problem, order is always right and quick. Drivers are also lovely

Great service. Order bang on. No fuss.

Always nice food but ordered extra cheese - got none

Ordered Contact free yet didnt knock on the door or ring bell, kept having to check the door and after 1 hour and 20 minutes I found the food freezing cold sat on the floor outside the door

Absolutely fantastic food again and delivery was fantastic too

Really nice staff, not been in a subway for about 8 years but enjoyed it in there

Amazing delivery service very fast and polite plus amazing food always

Never had a bad sub from here. Was stunning

Bread wasn’t toasted like I stated. Meat was curled up on edges and dry as if it had been there for days. I’m afraid i had to throw away

Both footings came not toasted. Asked for toasted. No cheese on one of them. Too much sauce on, Prob the worst subway I have had from there. Is usually bang on, have a world with the sandwich technician! It honestly ruined my and and my missuses dinner. Delivery driver was fast and polite and great as usual.

Excellent. Cannot fault. Will use again.

Absolutely delicious as always

Absolutely delicious altho you always put too much lettuce in them thanks

Yeah came early by 30 mins probably because there was only 1 selection of sandwich available… just steak and cheese that was it and garlic bread on the sides … nothing else like how was nothing available, good job that’s what my partner wanted, I didn’t but I was hungry, seriously I’m laughing writing this hahaha how can you have 1 sandwich in a subway available ahahahha and it was pretty bland … but again .. very hungry lol plus my partner wanted it toasted and it was not

Ordered from here a few times while I’ve been at work and it is amazing, the service is amazing and the delivery times are good

Absolutely delicious thankyou subway

We queued, ordered our sub, added some salad after it was toasted, paid then left. Brilliant, just as it should be.

Went in at 6pm, an hour before it closes for a tea, told the water boiler has been turned off. What’s the point

Sandwiches weren't wrapped sufficiently. The amount of ingredients in the sandwiches was considerably less than other Subways in the area.

Food was so cold couldn’t eat it

Worst foot long today. It had fallen to pieces. The filling was all out of the bread in the wrapping. The crinkle chips were cold. Very disappointed for £17!

Food was cold and looked like someone had sat on it but was ok I've defo had worse

Sub wasn't toasted, even though I asked. Sides were soggy and cold.

asked for one sandwhich not toasted, came toasted

Nice friendly stuff allowed me to eat my foot long indoors & Best of all the steak sandwich was gorgeous

Didn't put my extra cheese on that I ordered. Didn't keep it warm. It was awful. Won't be ordering from Subway, won't be going there again either.

Order was correct and delicious thank you, delivery on time

Have used many different Subway's around the country and this one is one of the better. Staff were pleasant and it was very clean. The food was good too! only downer, no spread to put on the bread unlike some others. But nice nonetheless. :-)

Tried ring the shop with no answer... ordered something I wouldn't normally and enjoyed it! The person delivering the food was so nice, kind and polite, especially in this awful weather

Arrived when it said it would, the only thing wrong with is it wasn’t in the correct bread

Amazing, only complaint is the hash browns and nachos chicken bites werent very hot

U forgot my sweetcorn but it was still alright

Fantastic food as usual the delivery was fantastic too

Polite delivery Lovely food I recommend

Super quick delivery lovely and fresh.

Never had a bad experience before but never been to this one, No chicken available? Online delivery was quick and efficient, but the food was poor called about 15 times to try and get it changes but no answer. Got a refund online but never got the chance to speak to someone and ask for a simple swap. Sorry won’t be returning we spent a lot of money for a quick treat and ended up being a bit of a nightmare…

Didn’t toast or add cheese to my sandwich (paid for extra too) didn’t put cheese on the meatballs pot, dumped it outside a neighbours front door and they found it I think about 2 mins later and rang us to ask if we’d ordered a subway.

Forgot half of our order (not the first time it’s happened either) and charged £3 for delivery even though we spent over £25 and charging 10p for a bag !!! Plus service charge.

Id ordered on the ap however when i arrived i was made to wait in tne long general queue were people hadnt pre orderd. Staff were rude and disreguarded the fact that there were pre orders. Even though all the food was made sat about on the side. Commmon sense prevailed surely getting someone to deal with the mountain if foid lying about on the side rather than making more

Need food quickly so popped in here, the food did not look fresh everything was microwaved and the salad bar was poor and did not look happy. Only one worker in there trying to do everything but I expect it is the same with more.

Usual subway, hot and tasty and staff helpful and friendly.

I ordered a vegie delite sub sandwich with cheese, I paid for a vegie delite sub sandwich with cheese, what I got was a roll of bread with salad in it, no patty, no cheese, I want my money back

You left out part of my order then didn’t answer the phone and there’s no way of getting in touch will not be using this service again

Food was delivered in the time frame advised, but took ages and arrived cold and really soggy from being kept in a plastic bag -the shop is 150 yards from our door so why this happened is a disappointment. I paid nearly £22 for three sandwiches as a treat (we cant go out at present) and ended up throwing them in the bin! I will go into the shop and buy them freshly made, but certainly wont order a delivery from them again! :(

I normally get the same delivery most of the time in the bandana and red car and he’s so lovely ,great service I’ve only ever had one order wrong because of drinks but otherwise amazing service and food