Starbucks in Denbighshire

Usually really good but not Lately. N Wales Expy, Bodelwyddan, Rhyl LL18 5XW 48 yd starbucks. Regular Customer ,Order online so i can pop.in and pop out done it on the app so many times ,annoying Why have the app if you don't check it waiting in store after 20 min being there not to Mention how long it takes to get there 20 min up motorway to only be told it's just come tho omg lies First of all ask your customers?Do they need any help. Then maybe I wouldn't be sat there like a sausage not happy at all .

Dirty tables despite there being two staff and no customers. Lots of drink and food options not available. Very poor. Toilets in a right mess. No loo paper in half the toilets. Overall an unpleasant experience.

No food so cannot really comment. But all was good as usual with Starbucks, always a favourite.

Although very quiet, this starbucks was very clean, both staff members behind the till were very polite and the flat white was amazing.

Nice coffee but like the other reviews say the toilets are disgusting.

Always the best drinks ever and staff always friendly

Great service stop,nice and relaxing.

We didn't eat here but it looked great although expensive. The coffee was lovely, as were the staff.

Amazing place to stop off for a coffee! Food, service and of course the coffee is outstanding.

Nice coffee but they need to clean the toilets more often.

Very good. Nice and airy, and very friendly staff. Food and drinks served quickly. Plenty of seating and parking. Good facilities.

Very expensive,not much food on offer and no one in the place

Saddened they pay such low tax on their profits in the U.K. to the the British National Budget that trains their workers, provides health-care to them too. Dubious business. Seedy.

Super fast services, has the full range of coffee and a very pleasant place to stop. outside seating is nice and its quiet set inside some greenery too.

It's a Starbucks they're all alike

Pleasantly located and friendly staff

Good, but still quite a queue for drinks & tpilet

Says it closes at 8:30PM but actually closes at about 7ish depending on the day. Not good.

Good coffee, nice staff, a good stop-off if you're travelling the A55

To the girl working the afternoon westbound sometime after three I just wanted to say you were so lovely and polite I really appreciate it!

We called at this busy Starbucks on the way home from holiday, expecting it to be tired and a bit grubby. We were very pleasantly surprised by the standard of cleanliness both in the cafe area and in the gents and ladies toilets. There was a good range of food, the drinks were perfect. The staff on that particular shift should be commended, they are a credit to Starbucks. We look forward to calling there again soon

It sells very expensive coffee. VERY expensive 😳

This ... was ... possibly ... the ... slowest ... service ... I ... have ... ever ... experienced ... zzzzz

Was going to get a drink. But wasn't even approached or acknowledged when waiting at the counter. I know it was close yo closing time but come guys

Staff here are always so miserable, it's become a running joke between friends each time we stop

Coffee was so weak no body The white chocolate brownies were warm and melting. The place was untidy even scruffy

Very poor service, saw a staff member rolling their eyes at a child trying to pick a drink!

Very nice but a tad expensive if you have a family.

The staff were very attentive, well spoken with fast service. A good place to stop for a break.

I had never seen a coffee shop that do not allow dogs. No dogs, no purchase.

It is a shame that you don't accept dogs. Dogs have better behaviour than humans. NO DOGS, I WILL LEFT MY MONEY IN A DIFFERENT PLACE.

Loved the cheese toastie. Coffee not bad either.

Cleanest Starbucks I’ve ever seen!

Just a great place for some good coffee + friendly atmosphere. Very good staff, very patient & attentive.

THIS STARBUCKS US NOT OET FRIENDLY. I was under the impression that all Starbucks were pet friendly. Every other single Starbucks we has stopped at in the last 12months in, England, France & Spain have all been pet friendly.

It sells coffee, that is hot and contains caffeine. Worth a look if there are no other coffee shops nearby.

The coffee was not great and was too frothy. Consistency was more like watery instant coffee.

Just what you would want from a chain coffee shop

Great place for a coffee on the way home

Useful stop off for warm late lunch

Desperately slow, even for a Starbucks

Terrible place with awful staff

Standard Starbucks. £5 a drink seems like a lot but no other options available

One of the better SB outlets, I believe. Had thought that SB were losing their way wrt facility ambience.

Service was outstanding. Very polite and professional lady. Food was average. Toastie and some tots

No dogs allowed, which seems daft considering this is the only building that you can sit down inside at the services. If you need to charge your car and it's raining then waiting in your car is the only option. Go to Greggs instead!

Nice to get a break to eat something . They got variety to order and for take away too. Coffee and deserts too. Toilets were cleaned too .

Saubere Toiletten, was ja mitunter das wichtigste sein kann. Der Kaffee war mir dann doch zu teuer

Quieter stop than others nearby.

Easy to order. Clean and tidy. Only downside the gutters outside needed cleaning out as grass was growing out of the and rainwater was pouring downside of building.

The two staff members on shift at lunchtime on Sunday were doing well but my goodness the queue was insane, almost to the door. Worth ordering ahead on the app I imagine as I was waiting 15 mins+ for a latte

Staff did not give a toss about customers the Sandwich was disgusting throw it away

My favourite starbucks! Linzi and Adele are so attentive, cheerful and friendly. I always stop by when I can

It would be great if they opened on the time advertised!!!!

I used the drive thru. Quick and easy service. The team were great and my drink was made super quick and was delicious.

We were disappointed with the overall experience because even though staff were well organised with a clean and tidy counter, the venue was unkempt with crumbs left on a number of tables. Most tables needed a wipe down. It just felt unwelcoming and cold. The toilets were unsatisfactory and hadn't been cleaned since 3.15pm the previous day. Bins were overflowing, and the toilet needed a deep clean. Parking was OK, although there were fewer spaces since the addition of a Greggs outlet on site.

The staff is nice but service sometimes can be very slow.

Superb quality service!!! Great coffee and nice team! My ALWAYS stop on the way back from Anglesey

The coffee expensive but nice, that's service stations for you.

Service is always top notch, staff are always happy and helpful

Nice clean toilets, great place to stop off on the way out of North Wales.

Excellent coffee, but disappointed with the service, employees chatting loudly about personal issues taking ages and then getting the orders wrong 😕

Disappointing visit this morning. The place was totally empty when I arrived, with one member of staff serving. I ordered two Caramel Frappes from the server who very clearly did not want to be there, who sulkily shuffled off to make them. The result was two very watery frappes shoved at me without a word, with the very bare minimum of caramel sauce and cream. So minimal you couldn't even taste the caramel. I had to ask for straws and she just flung her hand out to gesture where I was supposed to stretch across the counter to grab them. The straws did not last the entirety of the drink so were effectively useless and not fit for the intended purpose. I have become so frustrated by the decline in good customer service and paying a lot of money (£10.60) for poor quality goods so i am now making it my mission to leave reviews and hopefully change the world for the better. In the meantime, I will be sticking to their rival for my frappes in future.

Good service and my daughter said it was the best caramel frappuccino she'd ever tasted!

Clean and neat Starbucks but unbelievably slow.

Tolets were not clean but hot chocolate was lovely though

Not busy, friendly and efficient staff, very clean.

Dirty tables and toilets. There were 3 people working but it felt like you were doing them a favor by buying them coffee.

Lovely coffee, great place to stop off

Quick stop for my favourite coffee. Friendly staff and great service

A running issue with Starbucks is doing the drinks way to hot. Asked for it to be warm (kids temp) and it came hot.

Over priced coffee you know what they sell

I like the place. Good coffee Good people

Preferred the old seating arrangement

Staff were lovely.. We only got coffee and shortbread biscuits, both were nice... Disable toilets needed a good clean, I couldn't use them. The other toilets were very clean...

Great shop, very freindly, great service, normal stuff for fast food. Free parking

Amazing service Joe was really kind and friendly and made me and my friend smile on our way home 🫶🏻☕️

Everyone knows what to expect here....expensive coffee and microwaved sandwiches....

Convenient pit stop. Toilet facilities. Tables outside.

Just pray you don't need to go to the toilet for a no2. There are 3 mens stalls, a choice of broken seat s#!t on the seat or the one clogged with ar$ewipe. Avoid.

We visit regularly. Staff are friendly and efficient.

This place seems identical to the westbound Starbucks in Kinmel services. And I don't mean similar, I mean identical! And yes I get it Starbucks business ethos is to offer identical experiences wherever you go. But this is just over the top. The actual building is identical, the car park, even the folliage. It even has a Greggs opposite the front entrance (Though this Greggs is rotated 90 degrees compared to the westbound Greggs.) We stopped at both these Starbucks on our trip out to Wales and our trip back home. So pls check out my review of westbound Starbucks and apply it to this one

Shocking. Service was so slow, he didn’t attempt to speed up even after watching the crowd of people waiting for their drinks grow. 25 minute wait for one drink is terrible.

Good service. Nice products. Friendly staff

Nice large clean store right off the motorway.

Very nice coffee as you'd expect from Starbucks. Lots of seating both inside and outside. Very clean toilet with several cubicles. I

We arrived 1 minute before closing time and they were already mopping the floor to close up. Instead of being difficult, they let us in, let us order our drink and use the bathroom. We'd had a long journey so we really appreciated the staff letting us in!

Never ever have proper cups available when sitting in, they constantly say the dishwasher is broke because they can't be bothered cleaning cups. What a absolute waste of throw away cups and you can't ever have a coffee in a proper cup. Joke of a place

As a motorway service spot, this is poor, with a dirty and cramped car park, but the shop is very nice; spacious, with excellent WiFi it seems to be newly-decorated. Coffee is, as is normal for Starbucks, mediocre

Called in on journey home to use facilities which were less than clean! Attendant was filling tissue holders but could of done with deep clean. Grabbed a muffin for daughter and myself on way out but went in bin after 1 bite as tasted as if it had been there all week was extremely dry and tasteless. Was £6.40 to use some very inadequate facilities and a untasty treat. Mid afternoon so thought could/should of been better Will not be going back, will find a different service station next time

First visit in a while and this Starbucks is much improved. The whole interior has been revamped with a clean, calm look and the ordering system seems smoother, only held up by indecisive customers in front of you who always seem to be ordering for a coachload of people. Staff were friendly and there is plenty of indoor and outdoor seating space. There is a Greggs opposite for people suffering from pastry withdrawal symptoms in Wales.

Excellent staff and service. Very comfortable and scenic sitting.

Female member of staff turned away a dog owner today? Why when all other Starbucks are dog friendly and offer 'Puppachinos?'

Fabulous ....staff are welcoming and make the drinks to perfection! 🫶

Prior to the refurb it was a nice place to stop for a coffee or lunch, despite the astronomical prices 🙈 But since the refurb it’s not a place to stop and enjoy your drink/snacks. It’s so cold and unwelcoming. It’s as noisy as a busy sports hall. And when the chairs get dragged along the floor the sound is unbearable. The update hasn’t improved anything. It’s only made it worse.

We stopped at services while traveling North Wales for a quick coffee and toilets

Good stop off place on way home

The most disgusting toilets I’ve ever seen. It doesn’t look like they have ever been cleaned. Sanitary rubbish on the window sill and dirty clothes left under the sink. Changed my mind about buying a drink after I saw this.

Good stopping point on your journey

All good but where is the sign for the toilets inside? Took a while to find with no signage anywhere. If these are deliberately not sign posted then why does the service park advertise 'WC' on the sign?