Based on 724 opinions finded in 4 websites
Based on 724 opinions finded in 4 websites
Nº 121 in 225 in Epsom and Ewell
Nº 2 of 4 Fast food in Epsom and Ewell
Opinions
Consistently brilliant and so tasty! 😋
Steve . 2024-10-24
MORE AT Just Eat
Since the new menu, and due to my bell pepper allergy, I’m limited to what I can order. Ordered the tuna sub and was horrified that bell peppers had been added in, which rendered the order inedible. As order had been delayed numerous times I didn’t have time to have this rectified as I had to go to work.
Jo . 2024-09-28
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When receiving order my drinks didn’t arrive. Asked the delivery guy, he said he would return with drink. Never arrived.
Bethany . 2024-09-13
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They tried to charge me for someone else order today of 19.70 then said do I want a refund of cash when I payed by card it’s disgusting
louise compaan . 2024-08-29
MORE AT Google
The quality and taste of the sandwich was very poor and not worth the price
Neela . 2024-08-20
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Ordered on Uber eats both 6inch subs. Were delivered RAW not even toasted as usual. Was the most disgusting thing I have ever tasted. All had to go in the bin. Will never order again !!!!
Natalie Penney . 2024-08-06
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Food never delivered or delivered to wrong address???
George . 2024-07-25
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Not happy at all it's empty and all over the place
Leonie . 2024-07-12
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Food was good. But EXTREMELY bad service
Emma Smith . 2024-06-08
MORE AT Google
I've been to a few Subway's in my time, and they can be quite hit or miss depending on the staff that work there. The guys in Epsom however have always greeted us with a smile, and have gone out of their way to make orders that were removed from the menu many years ago. The quality of the subs is always great, the shop itself is pretty small though so there's very little seating available.
Oliver Little . 2024-05-20
MORE AT Google
delivery guy always happy and good energy
Handz . 2024-04-30
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Order never received. Tried to call the store but no answer and no way of getting a refund. Avoid.
James . 2024-04-28
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The food was sloppy a mess and to add insult to injury I ordered and paid for a foot long but only got a six inch............ Rubbish !!!!!!!!!!!!!!!
Rory . 2024-04-27
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Never delivered. I had to collect myself but still been charged delivery. 3 hours late.
Samantha . 2024-04-14
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Me my sister and my blind uncle all went in and had a amazing meal it was well packed and a reasonable price, they were very kind and helpful towards my blind uncle and was an overall enjoyable experience
Oakyy . 2024-04-11
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There was no steak in the steak salad💀
Minsoo . 2024-04-03
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Great sandwiches in the Epsom.....
Bret Lee . 2024-03-25
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Very disappointed with the customer service. What I ordered, was not what I received and on top of that over charged! When I queried the order the price I was told it's ok, it's the same thing. The staff were awful and the service was even worse. I ordered 2 vegetarian footlong subs, and the staff did not even change their gloves from the customer before who had a meat sub! When asked if they can change their gloves they just said they did but I was watching them and they did definitely not change their gloves! Truly disgusting and unethical. I left extremely annoyed and disappointed. Will not be returning there any time soon!
K Me . 2024-02-17
MORE AT Google
Bread was dry, skimped on the fillings, and got 6” when I ordered a foot-long. It’s like the staff couldn’t even be arsed to try and get it right. Avoid like the plague.
Stephen . 2024-02-17
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The food was late and the hwas cold and was over 25 minutes late, the driver >couldn't find the house. The food had to be chucked away Because it was unedable
Matthew . 2024-02-14
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Sub was fresh and the wedges were still warm 🤩
Charlotte . 2024-02-11
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Don't care customer questions. Just make the sub and move on. Improve your customer service.
fur fur . 2024-01-29
MORE AT Google
Potato wedges are completely undercooked, some inedible
Kate . 2024-01-25
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Awful service, just avoid it if possible. Staff got the order wrong then refused to make the sandwich again, instead just Frankenstein’d the missing ingredients on and said “that’ll have to do” Absolutely useless moronic service
Abhay Sharma . 2024-01-15
MORE AT Google
The employees are very friendly and nice, the place is clean, food was fresh i came in today and i was asked to take off my clothes? really weirded out but good food 🐄
Fahad . 2024-01-09
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It’s a great subway with friendly employees. They didn’t charge me for extra cheese as I didn’t add anything else which was a bonus
Lu P . 2023-12-20
MORE AT Google
Very nice food . And done quickly
Matt Damiones . 2023-12-17
MORE AT Google
Order never turned up and I got no food…
Ross . 2023-12-16
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Mr Ahmed brother is giving very good service.
Mohammed Aslam . 2023-12-16
MORE AT Google
The subs were excellent! The sides weren't really cooked and warm.
Nick . 2023-12-16
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Today all staff,there’s always love rides and customer care it .well
Mamunur Rashid . 2023-12-15
MORE AT Google
I had my dinner there.Food was delicious and i'm quite impressed with their Service
Saleh's Guidelines . 2023-12-15
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Awesome service provided by this shop
Ali Ahmed . 2023-12-15
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Very good service and nice food
Daniel Bartlett . 2023-12-15
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Nice store good food friendly staff
Everton . 2023-12-15
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Great guys Syed & Ahmed good service & very polite also Sachi a very special employee who never lets you down
Andrew Popely . 2023-12-14
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Top quality, best subway about!
Kingston Taylor . 2023-12-12
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Bros unreal! Best sarnie of my life 🔥
James Tonge . 2023-12-12
MORE AT Google
Very nice and clean store. Very good customer service
Divanio Pereira Miranda . 2023-12-11
MORE AT Google
Tasty food fresh. Looks clean always
Rakib Rabbe . 2023-12-11
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Mohammed and Ahmed both great service, very kind and welcoming.
Luca Montanino . 2023-12-10
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i would say that the order was a 3/5 because the nachos were cold and soggy so they weren’t enjoyable. however, the subs were really good.
Emily . 2023-11-25
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Items were missing from the order and the nachos had no salsa or cheese on them it was just crisps in a box. No cookie. Chicken foot long made with incorrect ingredients. Refund needed.
Kay . 2023-11-22
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pretty much always good. Fast delivery, food fresh
imran . 2023-11-07
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Never ever delivered, 2 nd time, I’m furious
Faye . 2023-10-29
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There was waaaayy too much sauce on sandwich and the wrap. It overpowered the entire product and spilled out everywhere. It was definitely excessive and made the food basically inedible.
Megan . 2023-10-05
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Items were missing from my delivery parcel.
Shramatha . 2023-10-04
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order delivered somewhere else called rider who could not understand me
DAVID . 2023-09-07
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Always a great place to get a fresh sandwich or salad made right in front of your eyes
mike . 2023-09-01
MORE AT Google
Says delivered, but nothing delivered
Jonathan . 2023-08-19
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Extremely rude staff refused to listen after I told them they made a mistake. Messed up both orders. Very disappointed.
Ilya Ivan . 2023-08-06
MORE AT Google
Good food but I order the wedges with seasoning and it lacked and I didn't put lettuce in my sub but it came with it other than that all was good 👍
Paige . 2023-07-30
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Toasted the fish & salad despite not requesting this and even leaving a note for the restaurant!
Georgia . 2023-07-17
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There is no option to put down the sub to be toasted. Ended up having a cold sub I just assumed it would be seeing that there wasn’t an option.
Sam . 2023-07-15
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Very sloppily put together, was dripping sauce everywhere. Not the usual standard when I’ve ordered.
Sandy . 2023-07-07
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best subway ever had from here. tuna mayo & vegetables patty, nice and clean store. friendly staff
Rony Miha . 2023-07-05
MORE AT Google
Not a bad bit of munch, and certainly better service than the Purley branch !
Jay Brewer . 2023-06-18
MORE AT Google
They always toast the veggie patty. Despite the notes saying not to. The patties go rock hard.
Yvette . 2023-05-18
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Very good! Always worry later in the evening before closing time, but 10/10 sandwiches as always
Emma . 2023-04-07
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Great Subway and friendly staff! @Ahemad! is very good at serving.
Dipak Bhatt . 2023-03-06
MORE AT Google
This is by far the worst, most disgusting food I have ever ordered on Just Eat. The hash browns and cheese bites were so soggy and rubbery they were inedible, everything was cold, the cheese garlic slice had zero cheese on it. Absolutely atrocious food and will never order from here again.
Terry . 2023-02-27
MORE AT Just Eat
Driver as usual did not deliver at home, he delivered to house next to me, when i explained that you are not there, he said i am outside your property. he was not. and if i was to walk to neighbours hunting for food why i need just eat and pay them. Please ask your drives to follow the instrucitons. i asked to follow a link he did not. what a foolishness not trying to listen and just thinking they are doing the best. please change your driver policy. some of them are not honest they just want to deliver as many packets just to make money
Ashish . 2023-02-17
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I hadn't been to a subway in a long time years even, the staff were really nice and the food was nice and hot.
Zoe Taylor . 2023-02-04
MORE AT Google
Driver was amazing he did not go back even when he was struggling. I would recommend Sergei an super honest guy what else we desire. Resturant did not make any extra effort even when I wanted to ask where driver is.
Ashish . 2023-01-31
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Was cold when it got here and missing one of the sandwiches
Frankie . 2023-01-18
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Clean, tidy and fresh food. Enjoyed it
Craig Buckle . 2023-01-04
MORE AT Google
An especial lunch i have been eaten today. The foot-long sub was extraordinary. I was going there with two kids. The service man was very friendly as well as the cleanliness was very fine.
Shourov Ahmed Sojib . 2022-10-16
MORE AT Google
Had a great time i passed here today evening. There service was so good. The food was very fresh & although the Staff behaving nice. Highly recommended this place.
Tanvin Sultana . 2022-09-24
MORE AT Google
If i talk about the food quality it was good But suddenly i saw a very unhygienic thing One of the staff person washed his hand and open the shoes and dry his hands with his socks which make me feel like vomit ..this happens on 15/08/2022 around at 20:35pm ...please guys we love subway so maintain hygiene .. Today 26/7/2022 again my wife visit over their and the guy name Muhhamad was very rude and refuse to take the order and said my owner said don't serve these guys because they put the Real reviews on the google.. Very bad staff they don't know how to behave with the female and shame on the management also ...i will also put the same review on twitter ...
harry rawat . 2022-08-27
MORE AT Google
Was ignoring customers and focusing on delivery orders there was 5 staff in.
Danni Gray (Voiceless) . 2022-07-29
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Can't stop loving subway food!!
Chan Karagal . 2022-06-08
MORE AT Google
The staff made a mistake on my order and didn't apologize. Very unkind.
권서희 . 2022-04-27
MORE AT Google
Absolutely dreadful. We tried to order for delivery, they didn't bother to complete and couldn't give a s**t when we followed up to find out where it was. Please don't waste your money
Drew Steadman . 2022-04-17
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This Subway asks to pay extra for vegetables in breakfast sandwich!
Viktor T (Victor) . 2022-04-03
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The place is OK, as Subways go, especially since the refurb, but the prices are extortionate (£7.39 for a 12" BMT meal-deal) )& the menu very misleading as it implies the extra £1.50 you used to pay for meal-deals have been waived, when they clearly are not. You do better off buying two meal-deals from Boots.
Mike Bracewell . 2022-03-27
MORE AT Google
Ordered on uber eats and took over an hour to wrap my food
Ethan Lambert . 2022-01-09
MORE AT Google
Can get very busy. A bit small. Food is better than a lot of other Subways I've been in. Usually clean and friendly.
Phil Miles . 2021-12-04
MORE AT Google
Husband and I are great fans of Subway.And the Epsom one is first class.Friendly staff and lovely decor.And the Subs are well made and very delicious.
Mary Thurling . 2021-11-29
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When I handed over my Subway card the employee refused to accept it. There was nothing wrong with my card. The staff were also quite angry and shouted a lot. They used to be quite helpful, but the service has become subpar in recent weeks.
Alice O'Gorman . 2021-11-18
MORE AT Google
Small Subway on Epsom High Street, opposite McDonald's, recommend the 6" Tuna Mayo with all the trimmings that you want, that's the best thing about Subway, customise your sandwich exactly the way you like it!
T K . 2021-09-08
MORE AT Google
Order took too long. The women on the phone hang up on me.
Valdir Junior . 2021-09-03
MORE AT Google
I ordered for my family through Uber Eats. First, we had to wait for well over 1 hour for delivery. All the food was fine EXCEPT MY sandwich was 6 inch when I had ordered AND PAID for 12. I called them, they said they would make my 12 inch and send it again with 3 free cookies. Another hour passed, still no 12 inch so I called again, was asked to hold and got hung up on. 3rd call, they denied I ordered my 12 inch, kept banging on about 3 cookies so in the end I hung up on them in frustration. Diabolical customer service, we decided to request a refund through Uber Eats which we are still waiting for. I will NEVER go to this Subway again. I feel like they stole my money, refused to acknowledge their mistake, make an offer to compensate before deciding I didn't order in the first place so no compensation. This is not how to do business.
Jon Scott . 2021-08-28
MORE AT Google
Clean and tidy... Quick service and polite staff
Simon Kempton . 2021-07-29
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Does not do blue light discount
richard . 2021-02-26
MORE AT Google
Looked closed and dark with no one in it at 12:30 (lunchtime) Tuesday?? I had to check the door to realise it was open. The selection bar was 30% empty. The counter service awful. Had to repeat myself twice and three times to make my order whilst the staff made no eye contact and stared vacantly out the front window. I started ordering two individual 6" subs but ended up with two the same = one foot long because the fillings weren't available but still charged for two 6" - obviously staff completely uninterested. There must be a 100 people who would welcome working here and bring some value - why employ people who don't care? Candidate for closure - wont be missed.
Nitro 999 . 2020-12-16
MORE AT Google
There attitude stinks and the food quality is questionable. The building is dark and dingy.
Andy Fuller . 2020-11-26
MORE AT Google
Poor customer service, staff wasn’t accommodating towards my needs
Lina . 2020-10-16
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Food is always fresh and the service is quick. Staff keep you in a rush so make sure you've got everything picked and what sides you want before you get in line. So the staff can get a bit snappy during peak times. Not a lot of seating in here obviously but the food is good.
Robert Cathles . 2020-04-12
MORE AT Google
Food not great but not good and the customer service has got quite a bit lacking to it. Change the menus but nothing new that really makes you want to spend your extra pound on. Loads of fake advertising that's what I call it.
Nuno Costa . 2020-02-02
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Good deals with really nice food! The shop is small but still worth going. There are tables to eat in or you can takeaway.
Hannah Cortez . 2020-01-24
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Fine subway store with good staff
Jermaine Davis . 2020-01-20
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Allways good to have a decent subway sandwich
P N . 2019-10-26
MORE AT Google
Dirty tables and floor. No prices. Staff are rude and arrogant. Avoid at all costs
Edward Clements . 2019-08-06
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My Team have often enjoyed a subway takeaway lunch. Today I went myself, and the person first of all got my order wrong, which he corrected - but on apology. At the check out, he got the terminal ready for payment, and then walked off talking to his colleagues ignoring me. Left all the food on the top, did not offer me a receipt, I had to put it in the bags myself and take the receipt off the till printer. No goodbye, no thank you. Rude, and the worst experience we have had at Epsom Subway. Having now read other reviews for this Subway, clearly rude staff is is an issue.
Lord J C Trafford . 2019-06-18
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Sub for lunch is not bad at all
Ronald Furtado . 2019-05-12
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Only Indian workers like every other subway who say crips instead of crisps
Chris Grim . 2019-03-26
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It's a good one with healthy options and nice helpful staff
Tony R . 2019-03-07
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Good service, pretty quick and clean.
Liviu Stelian Botanoiu . 2019-01-10
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This place is very good for Fast Food at economic price. The quality of the food and are very good. Nice place for family visits..
KAMAL UDDIN . 2019-01-07
MORE AT Google
Bread like polysterene, fillings as fat as the people eating it....no wonder British people are so unhealthy
Rowantree . 2018-12-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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78 Opinions
Not good at all. Firstly very slow delivery (90 minutes when the app said 30) and the food lacked flavour. An awful lot of oil swimming on top and not much taste which is remarkable for Indian food. I might be wrong but the texture of the tandoori chicken made me think it was long frozen beforehand.
85 Opinions
Never again the saveloy was like rubber and clearly reheated, and when I rang to complain told me to bring the saveloy back…. Ruined dinner
21827 Opinions
Sorry to say but apart from the guy that corrected my order after they got both mine and my friends wrong. Upstairs was closed by 7pm meaning there was around 6 seats at its busiest. This venue is clearly only interested in deliveries and not on the customer's that come in. I physically watched then send out 6 different orders whilst mine sat on the side getting cold. Chips were luke warm and if I was rushing off to the cinema I would have sent it all back. Order a change to a double cheeseburger which they got wrong, lucky I checked as it was completely wrong. I was strongly advice trying somewhere else as this store is not good for the passing customers. Having said that the staff member that helped when I took the burger back was brilliant.