Subway in Harlow

Delivery was perfect, arrived exactly when it said it would be and the food was delicious.

Missing 2 orders of meatballs. Phoned the shop and the guy said” sorry I can see them still in the microwave” he said nothing he can do now as can’t send them out and I have to request refund from just eat. Will never use this place again.

got sent the completely wrong order

No cheese or toasted in my sub !!!!

on time but waiting time was quite long. it was an hour

Half my order was wrong. And then they put the nut cookie in with the chocolate cookie. No thought if someone had an allergy. Ridiculous

the cookies . they had these weird taste like very they have been there for days.

Just been told if I want to order, use the self serve screens and refused to take my order. Even know the store was empty..... wont be using them again

Order never turned up….. and no refund offered when queried.

Tracked my order to see that the driver stopped at tescos petrol station for around 10 mins?? I wouldn’t mind but it’s half a mile from my house, so probably could’ve stopped after or plan better and get it before the order is picked up and now all my food is freezing. Unsure what happened with the packaging too as it’s all damaged

Waffle fries were rock hard and undercooked. Cookies were broken and one of the subs wasn't toasted

This is the best Subway! They always take care with the order they make, thank you guys!

Everything was lovely & thank you for taking the meatballs out :)

Server was an extremely polite kind and friendly gentlemen. Great customer service this evening!

Ershad is doing a fantastic job. Both customer service and sandwich making are absolutely on point. The young lad that was working today who is new was also brilliant, big smile on his face and interacting well with the customer. The sub also came out perfectly and was very well assembled (no mess leftover from bits falling out). Great job to everyone in-store when I came in (17:38pm)

Who ordered egg on their sub, no me?

massive let down this time. my special instruction had been completely ignored for the salad ane gherkin items I wanted and meat and cheese not cooked in anyway . I have had this sandwich many times before and fine but massive let down today.

Food was missing the chilli heatwave nachos and the wrap was not warmed up as requested.

Good was still hot absolutely perfect thank you to the driver he was magnificent and he should get a raise

Preparing your order for over an hour! Food arrives cold - 1 hr and half for a cold sandwich - REALLY…..!!!!!!!!!

The sub were really tasty n fresh. However the Churos were not cooked which was disappointing

The staff are always friendly and helpful and it's always clean and tidy and the food is always hot and delicious 😋

way over prices for what it is. waffle fries were cold and hardly cooked.

my sub melt when I opened it up one half was all onions.

Delivery time changed several times. App showed driver was waiting at the restaurant for 40 mins. Food was cold. I had to call subway to chase my order

Food was delivered slightly early and was all fresh and tasty.

unfortunately the footling cookie was not enjoyable. it had been put Into same back as hot food and tasted like herbs and spices not a cookie

Ordered 12 cookies got 11 and half

prices are too hight but delicious food anyway

There isn’t much passion for presentation but it’s pretty standard other than that for a subway

What i ordered wasnt delivered. Unbelievable, cant you read simple food order ?

not happy as my food was delivered to the wrong address!

Only came with the sub and nothing else’s not happy!

Clean shop and counter. Nice , friendly staff. Thanks

for the second time my breakfast footloose were delivered stone cold. hha to reheat them and they just weren't the same. disgusting for the price.

Messed up my order so won’t be ordering from there again

food was delicious when it got here didn’t think wrap was much hype but fell in love with it first bite i had .

Usually always order from this subway. But the past few times they’ve heated my food up when I didn’t request it. This is the second time now. Not happy at all.

Subway unit 11: the best subway in Harlow. Who ever is preparing the food, you guys/gals are fantastic. Always consistent with quality and preparation. Thank you.

Perfect and always super fast delivery 👌🏼

Ordered my food at 19.55 and it turns up exactly 2 hours later when the original time was only 35 minutes, we couldn’t wait that long so we cooked and threw our order in the bin. Terrible terrible service really not happy

Good good but while waiting flys were in the food and I found 3 hairs in my sandwich

ordered Philly cheese salad - very little meat and cheese

On time and the food is lovely and hot thank you

Forgot my drink when I payed for my order.

Everytime I have ordered online always something wrong never once had a sub come right as to what I've ordered! Today all wrong salads in both foot long subs. And when u don't eat onion and it's put in the whole sub tastes of onion.! Ordered for collection so didn't notice till got home! Then called up n was told to get refund via subway app which no option for!

Delicious! 😋 and very filling, too.

The cheese things I ordered were freezing and I did not see an option to toast my sandwich so I had to do it myself

Wrong order yet again. Loads of mayo on the sub which wasn't ordered so ended up in the bin

received wrong item. ordered large ice cream, received small

Ordered a Philly steak salad and there was no meat on it at all

so I ordered a meal deal and was missing the cookie but was on receipt.. not happy

my food was so cold and very unenjoyable.

we had two footlongs, one of which should have been a meatless Philly; but instead we were delivered two breakwiches, which include meat. My daughter is vegetarian, so this was far from ideal.

I said I'm allergic to cucumber and there was cummumber in both subs very dangerous and I'm heavily pregnant

Every time I go to this restaurant to pick up a delivery order it takes them around 20 - 40 minutes to get ready. They prioritise customers at the counter pushing delivery drivers last in queue. As a delivery driver I don't have this kind of time to waste, my time is money The issue is not the staff, it's the lack of staff. Put someone directly on deliveries. Out of all the pick up places in Harlow, this store hands down is the worst of them all

Two items I ordered was cold and under cooked

Food nice and hot and on time thank you

The delivery driver was friendly & my food was really nice.

The delivery driver was nice & polite. The food was amazing!

Half of my salad was missing. Paid for double meat and barely had one portion. No cheese or sweetcorn either as ordered.

Sub was nice, was missing the drink though. Unable to get a refund purely for the drink as I got it as a meal deal

Every time I order nachos they charge me and never deliver them!! Not impressed.

Delivered on time. Food great. Toasted. Warm. Generous toppings. Got an extra cookie as well. What not to complain about 10/10 as always subway

This made up for my delivery no arriving at all last night 😀

Amazing and we even got a free cookie so very happy thank you very much

BEEN DELIVERED TO WRONG HOUSE. WAS DELIVERED TOO GREENFICH WAY. 2 MINUTE DRIVE AWAY.

There was no cheese in my subway. Little gutted as I've just paid £12 for a but of salad in a roll

love it arrived piping hot and tasty

Driver was late and took to the wrong house and therefore food was stone cold

Did not like the brie cheese. Was a low quality one I think. My side was cold. My sauces were not very flavourful. Meat was good. Bit stingy on the salad

Wrong drink wrong crisps wrong everything not happy

Delivery man was very polite :)

Usually good food beeen finding hard bits in my nachos chipped my tooth twice.Male works there don’t listen to what you say and puts anything on despite being told no.

Where was the jalapeños on the nachos as requested?

Fab, was fresh and tasted great

Thought I would try again after a few bad meals. Took over 1hr 10mins to arrive. Hardly any filling. Tasteless six inch roll was stale. Very poor quality and not worth the money. Won’t be ordering again.

Great delivery. packaging for food was great. food was still nice and warm from toasting. All correct. We tried here after repeated disappointment from macdonalds definitely order again 🙃

Delivery was delayed by half hour then when it showed up they clearly hadnt cleaned the knife off or changed gloves as there was a huge chunk of tuna in my turkey subway. Absolutely horrific thing to taste

YUMMERS! 10/10 would recommended #amazballs

One of the Subs was missing the bbq sauce

The food was so cold and tasted bitter i had to throw it away

The driver was unexceptionally rude. Told me he will just leave my food outside where it had been raining because I wouldn’t leave my building apartment to collect it. Laughed at me on the phone. Was refusing to drop off my delivery to my door because ‘ it was too long for him’. Unacceptable behavior. I had requested delivery as I cannot leave my house as I didn’t have keys to get back into my house and I was home alone at this point. Not acceptable.

The veg I asked for was not put in the sub

Whoever was working the shift today was on fire. Subs tasted better than usual and you could tell they had gone the extra mile. Even wrote the orders on the boxes for us this time. Lovely stuff 👍

My cheese garlic bread was very cold

Took the store so so long to even start preparing the order

Food was good… shame the food was left on the doorstep!🤦🏼‍♀️

cold sandwiches when i asked for them to be toasted , not happy

I ordered a 12 inch sub but a 6 inch arrived. disappointed

Very friendly service thank you!

Asked me for turkey wrap got tuna 🤢

Wrong bread... again! Be warned that if they don't have the bread you request in stock, they will substitute another bread without asking you.

This was the worse subway I have ever had you had to find the sauce the hash browns were freezing cold and the salad was all lettuce and nothing much else

Delivery driver went out their way to call when something was out of stock! Lovely service

1. Deli meats. Searched for meats found one piece. Looked as if it had been thrown across the room before rapping. 2. Veggie couldn’t find any cheese ordered, ordered pesto but got extremely spicy sauce.

Shown as delivered but nothing turned up. Subway pretty unhelpful and just told us to speak to Just Eat.

The deliver was kind, attentive and very nice

The person who delivered was very nice, charming and attentive

no cheese on the 'cheesy' slice, stone cold roll. had no indication as to where driver was before he knocked. the one star means nothing because I couldn't choose 0, as this is the first negative I've had I didn't want to rate.