Subway in Kirklees

I had a fantastic experience at Subway Batley! The staff here, especially Ben, Lesley, and Stacy, were all incredibly friendly, welcoming, and attentive, making sure everything was just right. The service was quick without ever feeling rushed, and each of them take their time to ensure my order is exactly as I wanted. It’s clear they all take pride in what they do, and it creates such a positive atmosphere. I’ll definitely be back – thank you!

Unfortunately by the time all the food got to me it was cold. I had to warm everything back up before eating.

the food was great and the delivery guy was polite and friendly

everything was overcooked, the cookie was burnt and soggy. and the sub was rock hard

driver left bag on doorstep didn't knock - figured out its because they'd stolen the majority of my order. seal broken on the bag !!!

Sent wrong cookies - asked for Raspberry but got chocolate but other than that salad was very fresh

The staff was so horrible and rude. She speaks to you like you are hard of understanding. What I find disgusting was that she wore 1 pair gloves to prepare the bread, add the cooked meat, cheese, used the same gloves to put in the oven, add the salad, go to the counter, pick up of cartons in the kitchen. She used the same gloves to serve the customers before and after me and to run other errands. She never changed the gloves which made it very disgusting and unprofessional. Let's just say Subway has just lost a frequent customer.

Plenty of choice ag reasonable prices

Freezing cold drinks put in a bag with hot food! Absolute joke! I’ve thrown it and made my own tea

The lady with the headband on today, sorry didn't ask names, great customer service 👍

Ordered MAX paprika crisps, was given beef Monster Munch.

Missing 4 items in total and food was freezing.

gave me wrong drink, didn't toast the sub

Paid for double cheese no extra cheese. Salad so basic and barely any sauce disappointing

Didn’t receive my double chocolate disappointed

My food has come and it’s stone cold this is a joke and I want it sorting

For once they actually included sauce

Food never arrived, kept ringing store and they kept hanging up. Finally had refund from just eat.

Fast delivery & quality spot on. Very happy, thanks :)

The staff here are absolutely lovely! I've had some bad experiences at other shops but at this one the man who served me was so kind and helpful I had to leave a review. The other member of staff was nice too. Made our day!

They forgot to put the sauce on the salad... and they just put slabs of cheese in there without cutting them up... meatballs were also nearly cold. Eating salad without sauce is like eating cardboard!!!

soggy bread no cheese on disgusting

they forgot to put the 2 oreo muffins in I ordered and put different crisps in

There was no seasoning on the wedges at all so they were bland and the geniuses at the shop put a cold drink in with hot food so the condensation on the bottle soaked the food. The delivery driver was prompt and polite though so thank you to him.

requested sauce on both subs neither had sauce on arrival

Missed my dips off missed out my salami missed my jalapeños on the sandwich missed dipped on the chicken bites

Forgot half my order, my nachos and one of my 6 inch subs, then the half that did come was half spilt in the bag, a margarita garlic bread upside down stuck to the bag and my drink was fizzed up and spilt everywhere. Hopefully I’ll get a refund because this is a joke

Didn’t come with everything and wasn’t right

For some reason I had bacon in my Italian white?? And it wasn’t toasted.

Super quick delivery and food spot on xxx

driver couldn't find address when got here food was cold

Waited over a hour and food is freezing cold total joke

1st of all I got someone else's order, then when the driver came back and actually delivered mine it was missing not only my drink, but also crisps and cookie that are supposed to be part of the meal deal I ordered. I've tried ringing directly and no answer from Sunway so I guess I'm left being over charged and not given what I've paid for.

Order has never been delivered is a joke

Ordered 2 footlongs to be toasted, not toast. Stone cold on arrival. Also no cheese in our subs, both meant to have American cheese. Ordered hash browns in one sub they were also stone cold. Appauling as I’ve spent £31 on this for it to be stone cold. Do not order from this store!!!

Food delivery was quick but we only received half our order, so thats what happens when you cut corners. Then we were told we had to sort it out ourselves. We rang the restaurant with no answer. Completely unacceptable.

The sauce wasn't included with the hash browns so they were dry.

The guy that served me was brilliant couldn't have been more polite and helpful in the face of my frustration at not being to able order a single sandwich I actually wanted because of the franchisee making stupid decisions about what is available and isn't. Luckily I have another that I can go to with a different owner.

Great tasting food will use again

so disgusting and messy and cold

Driver needs sat nav updating, food then came cold. Restaurant said it would be toasted, they must have toasted it for all of 2 seconds. Won’t be ordering from here again I want my money back. Complete waste of time and money

I'm dropping in, Ben .fod is cold newer again

My bread is stale it’s rock solid and my hash brown were freezing

Didn’t receive my drink and my coockienknly got cheesy bites sandwich and 3 coockies that I bought separately

Stone cold and soggy when it got here. Ordered a melt and cheese bites. Cold congealed cheese in both!

I did not get my meal delivered send refund and compensation please

How this shop got through planning i do not know. No disabled parking and no access to the restaurant for a wheelchair user Not good enough

The thing about this branch of subway is the staff are awful, bad customer service usually comes from 1 maybe 2 employees but everyone I’ve delt with in this store gives you the bare minimum, they don’t even look at you. When you walk in they look like you’ve just disturbed them. All I can think is it must be terrible place to work which reflects on the service. They can’t all just be rude for no reason.

Ordered foot longs send 6”…. Isn’t exactly complicated your job is it???

Cold wasn't too nice but quick delivery

Came in the morning, forgot my glasses and the young lady behind the counter helped me with reading the menu. She’s a Credit to subway

Delivered on time, lovely food

Tuna melt panini, bread was extremely soggy was unable to eat! Wish I didn’t order it

I’ve ordered, I’ve ordered a few times and I’ve always got my order wrong always extra sauce leaking soggy. I do not have any images to show because I did not know I could put a review up like this next time. When I do order I will put a review up with the images. Avoid disgusting

It Showed as Delivered and Did Not Turn Up.

Bread was hard. More salad than filling. Driver must of had more deliveries as it went total opposite direction.

Too much chilli sauce on my sub give me out of date cookies and hot Pepsi. Absolutely disgusted.👎

Can't bet a good Subway, just the prices are high as for a sandwich.

Nice and friendly staff a nice place to go and get sandwiches before going to the park

Mozzarella bites where soggy. And my Italian herb was not toasted cheese was not to !!! Disappoint

Very fast delivery. Only problem was I thought all sandwiches came toasted and didn’t realise you had to select toasted.

Always nice food. The guys behind the counter are great, very friendly, very welcoming.

Absolutely shock food was cold when received and the order wasn’t correct

Easy to order, friendly staff, quick service

Friendly speedy service. Excellent as always

Horrible customer service, really made me feel very anxious, I’m autistic and I felt very unwelcome. Everything I said was wrong, the person behind the counter wasn’t impressed that I didn’t know what to have. I tried to make conversation about it being cooler inside the shop than in my non air conditioned van, to which she they replied “no it’s not, we’ve got all these ovens and fridges throwing out hot air”, then when I decided what to have she asked me what salad. I picked my choice and asked for double onions and pickles, I was told “no, it’s a set amount and you can’t have anymore” so ve been coming to subway for years and I’ve always asked for the same and never been told I can’t have double. However it’s not just that she said no, it’s that she was abrupt and she didn’t stop going on about it and even when I told her I was feeling anxious she carried on, only stopping when I said I’m autistic. I told her “I’m feeling anxious and emotional and I need to leave, I really felt like she was trying to humiliate me in front of my colleague. She then said “sorry I didn’t know” which annoys me because as far as I’m aware I don’t legally like have to have it tattooed on my forehead nor do I have to announce it! It’s not even like they were busy, there was only me and my colleague in there, no other cars in the car park. I was going to have a meal deal but just paid for what I had because I was starting to get the the point where I was falling into crisis and would then become in articulate. I told her ‘please just let me pay and I’ll leave and I won’t come back” I really felt like I was in the way and not worthy of her kindness.

very polite and well mannered driver

Flavoursome fresh and delivered on time nothing not to like

Wouldn’t recommend. Paid almost £14 for tuna salad, including additional portions of tuna and a side of hash browns. The hash browns were cold, undercooked and in the salad! The salad box was less than half full. Extra veggies requested not added. Will just order a pizza on future. Completed rip off

Delivery late and food cold because driver went to another town before delivering to me even though I was closer to subway and doing the other delivery 2nd would have taken him back past subway so both orders would have been delivered hot

Wasn't my order I rang shop assistant said it was his fault as he wasn't paying attention and that I get intouch with just eat and ask for full refund .

Both subs were cold even tho asked them toasted. Both subs had very little sauce making them dry

If you're looking for an exceptional dining experience, look no further than this restaurant! From the moment you step through the door, you're treated to top-notch service, a warm and inviting atmosphere, and, most importantly, incredible food. Every dish we tried was expertly crafted, bursting with flavor, and beautifully presented. The attention to detail is evident in every aspect of the meal, from the perfectly paired wine to the delightful dessert. The staff is knowledgeable, friendly, and always willing to go the extra mile to ensure your satisfaction. Whether you're celebrating a special occasion or just looking for a memorable night out, this restaurant is the perfect choice. Five stars all around!

Driver followed instructions food was amazing thank you 😊

Excellent driver polite and professional

One of the subways was to be cheese and toasted. It’s says on the order form but still not cheese and toasted, please next time read the full order form, happened numerous times now! Should be able to read a simple order form.

Lovely staff, amazing sandwiches.

Food was great, but the driver took a random Detour through a town for some reason

One of the meatballs was a little burnt and dry but everything else was good

the food was cold been waiting a hour for delivery absolutely shocking

Coffee cookies and hash browns all good

There seriously isn’t a time where they get the order right. Today we had a sandwich missing AGAIN.

Value for money depends who is serving you

Missed them while they've been closed

Brilliant service from Danny, always helpful. Lovely food.

Food is good but its a quite expensive sandwich

Does what it says on the can, a little bit of a strange entrance, but all good even though there was a lack of choice of cold drinks when I attended.

When we order for delivery the food is always cold or the order is wrong so we started going to the shop to get it instead and depending on what time of day it is, there’s often very little left. Or at least anything we want. Tip: get lunch there, don’t wait for dinner just incase

Good food but the coffee machine wasn't there.

Completely ignored, counter unstaffed, ended up walking out before anyone appeared.

Weekly treat. Staff are awesome.

Very friendly lovely atmosphere toilet is A1 well worth the stop off. Highly recommended.

I visit here 5 days a week as my little 3 yr old who has autism loves his breakfast being made by Lesley who we both think is great, she is what keeps us coming back, however this morning we arrived to find her not at work today, had probably the most depressing breakfast ever, not made to feel welcome, grumpy attitude, grumpy customer service, I think until Lesley is back at work we will use a different branch.

Went to Birstall subway and bought a 6 inch meatless meatball...a 6 inch chicken and bacon and a footlong chicken teriyake. All 3 were really nice. The guy who served us was friendly and polite. The shop was very clean and tidy. Will definitely go again.

Well worth a look in and a visit for a quick sandwich plenty of choices at a reasonable prices.

Staff ignorant, Don't make customer eye contact Refuse to serve you if more than 2 groups of people in Avoid

Pleasantly surprised to find out they have gluten free bread as I'm coeliac so I enjoyed a guilt free breakfast. Clean surroundings. Good food and friendly staff. Will return

Understaffed, poor girl was doing all the jobs on her own until another guy came to help. Tables were dirty had to ask to have them cleaned. Not the staffs fault.

Gorgeous steak an cheese as usual

The worst subway i have tried so far. Very little filling and dry breads. Also staff very slow. Avoid