Subway in Northampton

Changed to order via screen. Part of the appeal of Subway was the ordering process. Now it's just a Macdonald's for sandwiches. I will not be returning.

New brie V.I submelt was DISGUSTING, soaking wet in that dip/sos. I look for the brie in all that sandwich and yes, two shadow slices where there drowning screaming for HELP!!! I also got those hasbrowns with sweet onion dip that by the time I open the bag (3 min after)all the dip was in the paper towels. To late to go back from the road and experience 😕 SHAME, not touching SUBWAY AGAIN !!!

If you want to spend your life waiting for a sandwich this is the place to be. If you’re normal and want decent timely service go somewhere else. Takes about 40 mins for them to make a sandwich and everyone sits waiting in the ‘waiting room’ starving whilst you wait.

This place has always been very slow, today it took half an hour between ordering and receiving my sandwich, wasting my entire lunch break. Whatever they are doing clearly doesn’t work, they seem to focus on online orders and not on the people in-front them. The new self order kiosks are a bad idea.

Probably slowest Subway i’ve ever been , have wait in the que 20 or over, there was like 5-6 staff member including managers , only 2 of them was serving , they was running around like headless chicken, que build up so fast , at least 20 people, half way trough felt to walk away, but i go ahead and order and they made my order wrong , instead of remaking my sandwitxh they add extra topping on a paper and put it in my sandwitxh , had to eat cold food .

Next to Tesco with plenty of parking. Lovely staff and seating. Plenty of light options. Thanks.

Clare was very helpful and polite and friendly made subway a nice experience.

Nice clean place, not too busy, polite and friendly staff.🙂 thank you

Absolutely shocking! Ordered a delivery, took over an hour to get here. When we received our order not only was all the food cold but we were missing an item, a whole entire foot long sub. Rang the shop multiple times, no answer! Contacted Deliveroo, couldn’t offer me a refund and refused to send out the missing item. Disgusting!

My sister order a 3 footlong meals one for me, her and my gf. We got the meals but we only got footlongs. We tried calling the shop not a answer and the food wasnt even done probably looks like its been tucked around. Outstanding shocking its still running.

The new menu is so much easier to navigate

Don't think the service could have been any slower if they tired and the to top it off when I get to the front of the que they put an order infront of me. Like this Every time I go in.

What's the point of doing breakfast and not opening till 9!?

Expensive- but u get what u see

Damn Joey and farhan and something special. Great customer service, I'd rate them 10 stars if possible. Definitely will be returning

Really bad business practices, didn't pay or call my 17 year old nephew after a 4 hour trial shift. Franchise owner and manager are disgusting should be ashamed of themselves. They also don't train new staff properly who knows what they do behind the scenes. Soggy sandwiches aswell. Would not recommend

Never order from this place off of Uber eats as they’re a joke! Ordered 1 footlong meal a six inch meal and some sides the six inch was the only thing to turn up with 1 side they put what I ordered in the footlong into the 6 inch and the footlong never turned up the whole place is a scam

Very nice. Clean and tidy area to dine in. Very nice sandwiches and the menus are great, lots to choose from

Most painful experience ever. I don’t think they could have been any slower if they tried! Took 30 mins to be served and there were only 3 people ahead of us in the queue then I had to repeat myself 50 times as they couldn’t seem to understand what I wanted. I swear the guy doing the salad put the olive in one ant a time! I wanted to scream it was so frustrating! I think I could have baked the bread myself in the time it took. Also when did the menu change?! It’s rubbish now.

Ordered a few times before on deliveroo and have had problems with not receiving the drinks I ordered and crisps , yet again I received the wrong drink and no cheese in my sandwich but they managed to remember to toast it when the whole point of toasting the sandwich is to melt the cheese, I’m not sure why it’s so hard to make a basic sandwich but obviously for this subway it is, will not be ordering again

Terrible service this lunchtime!!! The staff were arguing between themselves, fed up waiting, management didn’t care. I was fed up waiting Omer 10 minutes. Left them all to it

Soooooo slow! Long queue, no sense of urgency, two servers no one could understand…added to the frustration! Nearly gave up!

Bought cheese salad 6 inch sub which was tasty, the italian herb and cheese sub is really nice. Bought a foot long ham and cheese for my son. Popular place, long queue.

It's your run of the mill Subway. Just what you expect. Nothing bad here, it's a decent branch. I think I prefer a subway to McDonald's these days.

Great for a quick lunch when busy.

Staff not very good food quantity poor

My opinion I think this is over price for what you get. I pay £8 for a foot long with packet of crisps and a fizzy pop. I think that a bit expensive for lunch for a sandwich & packet & fizzy pop. There was nothing special about it. I felt ripped off. It first time in long time I be to a subway. Also member of staff doesn’t change the gloves when serving different customers and there keep the gloves when touch the equipment which is not safe. Also didn’t ask me if had any food allergies.

Decent Subway. Good staff and service

Sadly, Subway is not what it used to be. Disappointed with the sub and I felt poorly a few hours after eating. Staff are miserable like they don't want to work there. A smile goes a long way! Won't be going back!

Lovely food but slow when really busy. Still worth the wait and nice re-fit

Very poor customer service on the till, lady doesn’t understand English and fat ginger had manager was horrible too. 1 star is too much for them 👎

Great sandwich and fast service. Really friendly staff.

First time used in last couple of years. Was ok

Swift service; didn't have sweetcorn.

Very nice very clean polite staff

This is the amount of cheese, sauce and toppings given on nachos. What a rip off. This was apparently a sharing box 😂

A clean, large Subway with politely mannered staff. Seats and tables available.

Birthday party plus meltdown bingo, just such an epic night out. Bingo rocks, this place is a pub with entertainment and food.

My local Subway, nice greeting staff, always clean

Doesn't accept cash card only but and food is lovely but just always seem a little slow

We go every week. Really enjoy the fresh rolls

Served quickly, card payments only though

Nice to e food here but they don't take cash no more just card.

We visit Subway often! The staff in this branch are really friendly, I would recommend it to anyone.

Horrible service on till, left waiting for 5 minutes with food ready to pay, as the girl was need chatting with colleague about lunch. Then I ask to pay separate for meals I order, to be ask rudely what I want, was need to repeat few times. Then when I was going to sat down she was shouting loudly that I need to do track and trace. Well if she would pay attention to the job she would knew that I all ready done it. Been regular customer never had problems like this don't be back here soon

Visited today. Three members of staff, no hello, smiles nothing, rude and subdued. Customers should feel welcome, this was far from it. Bought five subways for family, three went in the bin, the bread was stale and inedible. Disgusting. Will not use again

Excellent service today from Gabriel, friendly and helpful

Just as fast food should be, very clean shop, quick service and the usual subway quality sandwich. As a bonus they do gluten free bread now, which isn't falling apart like a lot of GF bread.

Lovely subway, enjoyed it as always, nice staff, maintaining safety, only 6 people allowed at once, options of making own subway, love hash brownies option, healthier options as salads, vegetarian. We do love coming here for quick subway, never disappointed, very nice oreo muffins

Professional and friendly staff. Food was fab too

I laughed; I cried; I ate an Italian BMT on Herbs and Cheese; life will never be the same ❤️

Amazing service. Clean tables and floors. Clean bathrooms. Overall just perfect

Lots of tasty options. Love the vegan patty.

Nice subs, generously filled but the staff need to learn to smile

Love subway staff are friendly and there is always room to sit.

Not the the tidy place I'd expect

Service was disappointing, food was ok

Understaffed as always and the staff didn't have much rhythm with the production line but food as always was good and presentable

Best cookies. Could not access the sugar napkins because it was behind the desk. As it was lunch times the tables could have done with a bit of a clean. Staff was polite and helpful

Nice place but the atmosphere is a bit morbid.

Two large serving Behind the Counter were outstanding email customer service and friendliness

Had not been in subway for 12 months. Really enjoyed the experience . I will soon return. Thank you.

The subway was good but it was very cold in there

Asked for basil on my sub but was told it was actually spinach. Okay, no big deal the leaves look the same. Then the staff member continued to mock me, laugh and ask in what language it was called basil. It was actually quite humiliating for someone with anxiety issues.

Always reliable for a quality sub and service, the trainee did an amazing job and nothing was done wrong. Only thing is the seats are a little uncomfortable but apart from that it's a great Subway

Cleanstore friendly staff nice food

Love this subway. Plenty of seating. Staff are always lovely.

Subway is always a great choice fresh ingredients freshly prepared to your individual taste.

Filling rolls always fresh, can't beat steak and cheese on honey oat

Great Subway experience. Very polite staff.

It was ok, very busy but worth the wait for the quality of the food

Youth club with more food on the floor than in the sandwiches Groups of teenagers eating their own food and drinking their own drinks while staff with poor English scowl at customers for needing to repeat themselves to make themselves understood. The food was OK but the surroundings are hazardous.

Food is not as good as it used to be

Usual subway experience, no bad or better than usual

It's a subway. Get what you'd expect

Always happy with service kids enjoy eating there

Alwaelove a fresh subway sandwich, the new chocolate orange cookie is to die for

Long time since i went in but they are still great

I was lucky enough to meet Jared fogel himself he's a really chill guy he got me a free sandwich and 2 cookies

Been going here for past 7 years, quality has always been amazing

Toilets are filthy, The service is slow and the last time I went the salad looked like it had seen better days. Don't think they rotate the stock properly. I have given up with subway you just don't get a very good service in them anymore.

Staff very young not very helpful first time in a sub way won't be returning

It's a Subway. You know what your getting.

Worst I've ever been to, dirty and impolite staff.

Only problem is this a franchise one so if your child wants the kids box but one of the other bread other than plain white or plain brown. You have to pay for an adults.

Love the staff here so polite helpful and not pushy. Always willing to help, even when busy. Nice cool relaxed store. Best store ever, better then one closer to me. Ate in today lovely and cool inside, nice staff. Good food

Cheap and cheerful, can be confusing the first time

Quick service and politeness staff

Found mould on my sub disgusting please check bread before eating

Nice and clean place to eat, but one of the meanest salads we have had.

Pretty much what you expect from a subway.

Good quick service. One of the cleanest too

Not unlike any other branch of subway, but unusual by the surprisingly large quantity of indoor seating. Could have used a push round with a broom and then a mop over when we visited last but there seemed to be only one girl working and it was all she could do to keep up with the orders. Will go again I'm sure.

During the week at breakfast time the staff are very friendly and helpful

Great Staff very friendly, they give you their full attention whilest serving, swift and accurate... great value for money, one of my favorite subways in Northampton... 20:40 Just finished our Veggie Patty subs and walkig out happy 😃

Kanapki jak kanapki. Bardzo maly lokal.

Great value for a quick bite to eat. Clean environment great selection

Pretty basic nothing too special. Although you will have to pay more to eat here just because its in a small shopping complex next to a Tesco. Staff are normally nice and friendly too

Friendly service, nice fresh food and always clean, I love how they offered me Vouchers and I've nearly used them all!!

Very good. Polite service. Unlimited salads included in breakfast deal. Well done