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Amazing food and excellent service

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Nick . 2025-05-31

MORE AT Just Eat

Food was cold missing my cheesy bites and 1 sandwich

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Shana . 2025-05-30

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Took a whole 50 minutes to even accept the order? Especially when ordered at 10am? Who’s ordering at that time for it to be so busy? .. food arrived STONE cold . Ridiculous

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zena . 2025-05-26

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Delicious food and perfect service, many thanks! 10/10 👌

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Billy . 2025-04-26

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food not prepared properly thrown together with no care poor service

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Lee . 2025-04-26

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it was such a disappointment when I opened my first order from derriford subway to find the the meat looked as if it had bite marks in it and the portion size was half the size as that from motley. such a shame as I enjoy a salad from time to time.

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Paul . 2025-04-11

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Order arrived on time however we were missingbsome items an there no option to say your missing items only the whole meal which is annoying

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Sarah . 2025-03-29

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Want a refund or the proper food I ordered

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Chloe . 2025-03-21

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Food was stone cold and not enjoyable at all

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Declan . 2025-03-17

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Always slow service. Staff that touch their mouths while wearing gloves and then touch salad. Some who don’t use gloves and need to be prompted by customers

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Daniel Mackinnon . 2025-03-15

MORE AT Google

I was happy with my meal and how long it took to get here, however there was a few items missing which is disappointing

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Abbie . 2025-03-14

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I didn’t get the right order it was someone else’s order they need to make sure they are delivering to the right addresses and giving people the right order

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Emma . 2025-03-11

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the vegi patties were missing out of one of the footlongs

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scott . 2025-03-11

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Really good experience don’t usually have subway but seems like a better option to McDonalds or kfc so much better quality and the food was great thanks

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Annabelle . 2025-02-28

MORE AT Just Eat

Reliable fast food and fairly healthy

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James Hutchins . 2025-02-22

MORE AT Google

I ordered food at 11.25, with an ASAP request. I rang Subway at 12.30 and was told the food had been waiting to be collected at 11.45 however hadn't been picked up. the food finally arrived at 14.30, over 2 hours late. I am massively disappointed as if I had been told it would take that long to deliver I wouldn't have used the service.

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Helen . 2025-02-21

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order confirmation at 11:30 received food at 1:50. I think 2 hours 20 on a weekday is unacceptable and not good service.

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Glen . 2025-02-21

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The sub was cold and fell apart when unwrapped

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Leanne . 2025-02-20

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great service. perfect pickle to sandwich ratio

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lucy . 2025-02-08

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Delievered later than expected and waffle fries were soggy and cold and stuck to the packaging so ended up in the bin

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stacey . 2025-01-30

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Very friendly driver. Order done to perfection. Thank you

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Lauren . 2025-01-29

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gave me the wrong order not very happy had to waist money and order something else

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Donna . 2025-01-29

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Food came soggy and the waiting time was absolutely ridiculous, over an hours wait!

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Paige . 2024-12-31

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I ordered 2 meal deals on uber eats, they gave us 2 of the same sandwich which meant I couldn't eat one. I called them up and explained the situation and they blamed uber eats for them making the wrong sandwich. They wouldn't send out another one in place of it so I contacted uber eats who only refunded me £3.60 which isn't acceptable considering I now have to reorder my food costing £15 with delivery. Absolute joke.

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Alisha A . 2024-12-30

MORE AT Google

This is a good branch, nice customer service and good food. A sml carpark next to it is free for 15 mins too which is ideal

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Chris Anning . 2024-12-22

MORE AT Google

My order wasnt even delivered, i would like a refund immediately

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Cicely . 2024-12-07

MORE AT Just Eat

Not for this order but today’s order. Order kept being put back and put back until it was nearly 3 hours after I ordered. Called Subway and person was quite dismissive blaming Just Eat and saying they organise the drivers so contact them instead. Person confirmed they were dead but had received a message from Just Eat not to cook the order because they had no driver. While Subway can’t really help this they don’t really try to help sort it out.

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Rebeccah . 2024-12-06

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Ingredients on order were wrong

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Dylan . 2024-11-21

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Time stated 15 - 25 mins for delivery. It was delivered in 1 hour from payment. My daughter also didn’t receive the sauce ordered and paid for

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Michael . 2024-11-15

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I’ve always loved this subway - a regular stop to grab lunch on my way to the office. I’m currently in Derriford Hospital, last night getting hubby to collect my favourite ‘double chicken and bacon salad’ and tonight a ‘chicken sub’. The salad was my last ever - around 30% of the normal chicken serving - I stirred through the lovely coronation chicken from my hospital salad and even the loveliness of that didn’t help. Tonight’s footlong sub was so disappointing - chicken, lettuce, tomato, cheese, cucumber, pickles, red peppers and onions - the filling was barely existent. I love subway, it’s healthy and fresh but this just had nothing to it. It did have everything ordered technically, but definitely isn’t what I’d have got in store and was incredibly disappointing in flavour and texture. I’m sad and disappointed that my favourite fast food has been ruined for me 😫

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Tracey Beeck . 2024-11-11

MORE AT Google

Missing items and over an hour late.

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scott . 2024-11-01

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you didn’t give me my cookie that came with my meal ):

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Hayden . 2024-10-20

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Half the ingredients were missing! Wouldn’t order for delivery again, however, when you go to Derriford Subway, the service is brilliant. Shame it was pretty poor for delivery

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Trisha . 2024-10-17

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received wrong order 😑 very disappointing

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Michelle . 2024-10-17

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Popped in to buy lunch yesterday and was served by two friendly staff. I asked if they offered a vegan alternative to the cheese which they do ( greatly appreciated ). The young lady was very professional and offered to change her gloves etc between sandwiches which I thought was very considerate. I was then served by a young guy who was also very friendly:)

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Mark White . 2024-10-05

MORE AT Google

fresh and tasty...Excellent service quick delivery...great all round ...highly recommended

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Elizabeth . 2024-09-30

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I have had confirmation my order was delivered at 15:30. It is only 14:40. I haven’t received my order despite ordering over 2 hours ago.

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Dan . 2024-09-29

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Really great food nice views, great if visiting the hospital

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Ed Lamerton . 2024-09-15

MORE AT Google

I ordered food for everyone and they brang all the other people there but switched mine for somthing else that I’m allergic to

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scarlett grenney . 2024-09-14

MORE AT Google

The subs are awful they are all like they have come out the freezer I only asked for the 2 6inch subs not to be toasted the footlong has not been toasted either it tastes disgusting poor work skills take time to read the instructions properly

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Ricky . 2024-09-13

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Tasty, wish coffee available. Wash it all down with.

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Sharon . 2024-09-08

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I ordered this to be delivered for 10.30 so that I had it before I left for work and ordered it early enough for that yet it was very late and now I have to buy something at work for my lunch normally your good at delivery but today it was not great and if I could get my money back I would have done

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Emma . 2024-08-30

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crisps missing from order yet again! not happy this happened last time too

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Sharron . 2024-08-15

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poor lad was in the rain but still got it done absolutely unit gotta love it

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dylan . 2024-08-13

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Poor amount of ingredients, half all down one end of the sandwich. Squashed when it turned up. Get better quality when you are actually there choosing what you want. Wont order on the app again from here.

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Hayley . 2024-08-04

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didnt actually receive the food

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david . 2024-08-03

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items missing and one item not as ordered

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Sharron . 2024-08-02

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Food was great shame half order was missing.

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Emma . 2024-07-26

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Great experience first time using. Lovely driver.

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christine . 2024-07-24

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Driver couldn’t find house so I had to go out to direct and find him

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Emily . 2024-07-01

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food was soggy, items missing and seemed very rushed won't be ordering again from here.

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Sharryn . 2024-06-24

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I’ve had an event and I order subway platter to take the day before, great price and ready when I pick it up 😃

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Patty Pereira Taylor . 2024-06-21

MORE AT Google

Ordered a cheese garlic slice and got given this. Looks nothing like what it did on the menu and it was just bread and cheese I don’t normally complain but that’s shocking

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Ellie Mercier . 2024-06-20

MORE AT Google

I've always enjoyed Subway. Always a great service from happy people.

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George Smith . 2024-06-09

MORE AT Google

Too slow and Poor Service..The guy on the till didn't say how long they will take to get my ready.. The staff was just laughing and chit chat.. They don't value for time of customer.

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NISHA SOLANKI . 2024-06-08

MORE AT Google

ordered at 12pm not received until 14.40 disgusting service.

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Sharron . 2024-05-31

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Very good very pleasant staff who are always happy to help you.

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Alex Grenney . 2024-05-26

MORE AT Google

Great Service food delicious highly recommended 👌

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Lizz . 2024-05-22

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Good food and nice service. Thank you

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Bethany . 2024-05-20

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sub was missing items, other than that the rest of the order was nice

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Darren . 2024-05-18

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He never delivered my food to me

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Toby . 2024-05-12

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Food good garlic bread could do with some garlic delivery great on time and very polite

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Mark . 2024-05-11

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Subway wasn't toasted and was stale.

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Kimberley . 2024-05-10

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Whilst the sub was good, they were not helpful over the phone for allergen information and they missed out an item of the meal deal.

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Jack . 2024-05-04

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over toasted and dry no Crispy Onions as requested and forgot the dip

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Richard . 2024-05-02

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The food was cold missing alot of items is it hard to pack food sorry but this is the 3rd time in a short period that my order has been messed up not happy paying 32 pound for my food and food packed wrong and most of my order never turned up

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Stuart . 2024-05-01

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I am in the hospital so only across the road from the store, however this is the secound time I’ve order this week and both time my food has came stone cold. First time I thought maybe it was a one off so I’d give them the chance. No! This time aswell! Very annoyed! Also the bread came like it had been frazzled, I asked for it toasted, not burnt. Definitely had been on that counter longer than it should have!

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Sophie Bartram . 2024-03-24

MORE AT Google

I tried a few different items including a plant picante foot long, Doritos chilli heatwave nachos and the crinkle wedges. The sub was very good. The nachos were ok but they were made better the previous time I had been there. I can’t recommend the upgrade to crinkle wedges- soft and soggy. Some of the staff at this branch are highly skilled. Others don’t even know the menu. A little more training needed. I had to explain to the cashier that I could upgrade the meal deal to the crinkle wedges, and also had to explain how I didn’t need to have a subway card to be able to do this.

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Hammad Parwaiz . 2024-02-10

MORE AT Google

They don’t tell you it’s takeaway only until after you have ordered

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David Fairbank . 2023-12-27

MORE AT Google

Totally disgusted. Staff got the order wrong and then tried to blame the delivery driver for the exchange of drinks claiming it was company policy.

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Mal Rothwell . 2023-12-04

MORE AT Google

Has been sold out of sweet onion sauce for a month now. The manager is a useless person who cant figure out stock for some reason. Also they only have pepsi max as part of a tax dodge and its just disgusting. Pretty lame for an easy job

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Tom Brock . 2023-09-22

MORE AT Google

Perfect, thank you so much, the staff serving me (had cool tattoos) was very kind and helpful, I’d never had subway before and he helped me decide and order, thank you 😊

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Alexandra Vyvyan . 2023-09-14

MORE AT Google

Brilliant experienc, tattoo'd guy working was wonderful, after asking for the meatless steak he immediately checked if i was vegitarian or vegan and changed his gloves and got new bread to avoid cross contamination, brilliant customer service, brightened my day as vegitarians and vegans are often met with hostility or made to feel they're an nuisance!

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Beth Phillips . 2023-08-10

MORE AT Google

Tho subway at Derriford hospital. Well what can I say? Grumpy staff who couldn't wait to get you moved on and out. Food was typical subway food.

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Fiona Taylor . 2023-05-21

MORE AT Google

Can't believe how expensive Subway is now, choice of breads was brown or white...what is this craziness!!!

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Jason Beckerleg . 2023-03-14

MORE AT Google

Always love a quick food stop with subway.

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Nikita Beal . 2023-03-04

MORE AT Google

Ok and it really is one of the better subways in Plymouth and the staff at this branch seem to care more about the food they are giving out unlike some throw together shops

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Matthew Davies . 2023-02-23

MORE AT Google

Friendly and Good service, and has wheelchair access.

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Delilah Rose . 2022-10-20

MORE AT Google

Awful service, staff don't know what they are doing and don't know how to make a basic sub sandwich! Disgusting attitude from all the staff. Took us about 15 mins to be served even though we were right at the front. Knew we were there but just ignored us! Get better service from macys!

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leah davies . 2022-09-19

MORE AT Google

Poor people don’t know how to make a sandwich. Basically threw it together in front of me, was a complete mess. Was not happy at all.

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Kira Williams . 2022-07-17

MORE AT Google

Please don’t cut veggie sub with the knife you cut a meaty one with!!! And please change your gloves!!!!

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Anais Cameron-Thomas . 2022-05-10

MORE AT Google

Would of been a 5* but when I go in there I'm usually waiting near on 5 plus mins to be served.

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Karli Stobbart . 2022-04-18

MORE AT Google

Lon Ve the meatball sub with sweet chilly sauce.

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David Adams . 2022-01-29

MORE AT Google

Food nice and fresh, tables need a clean

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Jd Pen . 2022-01-26

MORE AT Google

Same sub way meal but now costs close to £9 for a foot long with crisps and drink..... 😡

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Carl Frost . 2022-01-25

MORE AT Google

Slow .3 staff on noone else in shop waited 5 Min before being acknowledged ... Daisey was super slow and rude

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mikenash26 . 2022-01-15

MORE AT Google

Always love subway ..staff were very polite and service great

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powerhousevideos . 2022-01-15

MORE AT Google

Was getting a snack for my daughter and the server was very patient with me as I don't use subway myself so was unsure how things work 😅

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Mark Tucker . 2021-12-24

MORE AT Google

Great food, far better than the subway in liskeard

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Stewart Bond . 2021-12-12

MORE AT Google

Never again messed the order up

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Tony Potts . 2021-12-09

MORE AT Google

My kids wanted order for themselves and one of the staff rushed them and just put random stuff in their sub. Also ignored that they had a voucher.

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C4Darkmane . 2021-08-03

MORE AT Google

Friendly team, food good, clean, served relatively quickly so all good

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Somewhere Else . 2021-07-28

MORE AT Google

Great food quick u can park outside

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Tracy k. . 2021-07-26

MORE AT Google

Quick and simple ordering. Staff are friendly and helpful also. Always a good spot to go last minute if you need somewhere for lunch as it's incredible local to the hospital.

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Jordan . 2021-07-22

MORE AT Google

Covid friendly. Love a subway 🤣

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Ross Cunningham . 2021-07-11

MORE AT Google

Fast and always a good sandwich

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# Tonyalan . 2021-06-03

MORE AT Google

Place nice and clean food good hot

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Graham Scantlebury . 2021-05-29

MORE AT Google

Not the best i have had, and the coffee is so strong it could nelt a spoon.

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Nev Upton . 2021-05-22

MORE AT Google

Bog standard Subway. Bread bit too soft for my liking, and hit a problem as currently they're card only.

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Fay Hirst . 2021-04-25

MORE AT Google

Good branch, but naturally very busy at peak hours as it serves the hospital and surrounding business parks. Could do some more free short stay parking spaces, such as the small disused car park just a few meters up the road.

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Chris Morton . 2021-03-08

MORE AT Google

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