Subway in Liverpool

My choice of bread was not available, didn't add sauces and veggies of my choice. I was directly told you can't customise anything.

Rude behaviour! they talk really rudely as if they are paying me to buy the sub. And she didn’t change the gloves while making another subway and when I said her too, she said you can go to other subway if you want, again and again. She barely put one cheese slice in it and when I said it is not this much so argued and told me to write to subway that it is this much only. She cut the subway into 1/3 and told me it is 6 inch as well!

Got a footlong and I brought it home, began eating it got half way through it to discover the other half had a beetle in it 😭😭. Never again

Shout out to Sheree who makes the atmosphere in this store very professional. Everything done correctly and by procedure, genuinely cares about customers and always very welcoming.

Delightful. Out of all the subways I've been to this is by far the best. The food quality was really good. The bread and cookies are really soft. Friendly staff.

It’s been delivered but haven’t received it?

My food has not been delivered

The staff is nice and a bit busy place , if they can provide a sink or tissues for customers will be better.

Lacked in the ability to customize and drink selection but the upstairs seating provided a picturesque view of Liverpool

Nice location. I am not a big fan of Subway but after month or more I like to eat from them.

Food wasn’t toasted and neither subs had cheeses even though one was supposed to be double cheese

Literally such bad customer service from an asian man. Told me and my boyfriend he has no meatball then said “ Well no I have got meatballs but will take long time and i have other things to do”. WHAT?!? I also advised another woman to leave because he was so rude After telling him he had bad customer service he then said “okay yes maybe okay i will do meatball”. Save your money honestly

Best subway I’ve ever been. The manager is a very funny hard working woman who goes the extra mile for every customer. Another amazing member of the team is a guy named Ben who made me the best sub I had in years. I only go when any of them two are in cuz they’re made the best sandwiches, honestly. All the food is fresh and the place is always clean and spotless. They have seats upstairs, but not a toilet, which it’s fair enough since you’re eating a sandwich, not having a three course meal.

Food arrived absolutely soaking wet for some reason it is unedible

System always down fly's every where poor service

We tried to ask for dinner but the two guys working there barely communicate and laugh at us when we don't understand something. Apparently they don't have either almost each thing we want, so we decided to leave and look for another friendlier place to eat. Avoid it.

Cookies and icecream was missing.

When the guy was making my footlong he accidentally swiped his finger into something on the side of the counter and then instead of changing his gloves to clean ones he wiped the sauce or whatever it was onto my footloong and was then expecting me to pay. He didn't even address that he did that. It was disgusting. Totally put me off eating from there.

Sub was fine although wasn’t toasted like I’d asked and wedges were freezing and undercooked and soggy

Entrance is not wheelchair friendly. Please fix it

Missing drink :( delicious though

Staff is really good and really liked the taste. Totally recommend it!!

Staff today was fantastic with kids, food was great,no rush. Patient and understanding of children with additional needs. Pleasantly pleased with the place.

Great place to get a quick lunch.

No white chip cookies in stock, so the replaced with three alternative. Very satisfied customer :)

Always friendly good service in this branch.

Quite busy and under staffed. The food we had was nice though when we eventually got it. The poor girl was trying to do 10 things at once so it wasnt her fault.

Quick and easy food, staff seem friendly just not very chatty. Always lots of teenagers outside hanging around outside which can be intimidating

easy to order, and received on time. Thanks

Been in a few times over the last few weeks and the service these lads give is brillaint!! So polite and nothing is a bother to them. Always a hi and a goodbye. Food is lovely. Definitely need to try the nacho chicken on tiger bread, it's the best.

Small eating area but overall nice food

Very quiet but cheap pints so I'll take it

What can I say? Its subway. I had a sandwich it was good.

My original order was battered and then there was a wrong item in it too, I returned it too the store where they where helpful but then unfortunately this one looked better but was worse. No sauce in the meatball sub just dry neatballs and my mini tuna is missing.

Only 1 cookie an crisp come with the 2 meal deal The sub wasn’t cut In half an wrong toppings

Didn’t get my cookie and very poor packaging

Like usual subway. Took one star away, because has too small place here

Forgot a lot of things and the orders were wrong

Order arrived missing hash browns and all juice (x2 small x1 large bottle. Contacted subway and they said they would call me back. Delivery driver said he would go back for it. I had to stand outside and wait. It arrived still missing the large juice. Called subway who apologised and said the manager would call me back. I opened the sub and decided to check it was gluten free bread as it looked slightly different. Called for a third time and they said it wasn’t as they had run out. I said that’s really dangerous you shouldn’t have just sent a similar looking bread! To be told the manager would call me back. Still waiting on the manager calling me back… it’s been about an hour.

Small place and no toilets, but staff was very friendly and easy to talk to. Also very happy they toast sandwiches properly so you're not just basically getting warm bread the way some other Subways do it.

Very nice staff, who made us feel welcome and when doing the kids meals, nothing was too much trouble. Good experience.

Food was cold, and salad choices were missing. Poor effort

Aweful place, always dirty, hate paying the staff wages

Served today by Harry at roughly 2pm Thursday, 7th of Jan. Considering how quiet town is due to Covid, this didn't stop him giving 110% customer service with a smile. Great sandwich too! Subway Melt. 10/10 Nice one Harry 👍 Will be back.

Bradley is amazing (from the restaurant) Still waiting for the food! The driver disappeared and went to a location 20-30 mins away, the restaurant even said the driver seemed Sketchy, Just eat have been no help in resorting this issue. so in summary Bradley needs a raise, Just eat customer service has been shocking. the driver still nowhere to be seen

Only a small place, not much room to strench thee elbows whilst devouring your favourite subbies, but it was a nice place, bit untidy upstairs when we sat down. but it was a quick pit stop.

food was fantastic but was very fattening

Excellent service by the guy and miss in the morning, only not enuff place for us to dine when we went upstairs only to be called down as area is closed for

It's a normal subway. Lovely sandwiches

Mi jefe fue demasiado subterráneo y compró sándwiches de dos pies de largo. Al regresar, el emparedado estaba en una bolsa completamente envuelta. tomó mi pie largo y comenzó. También comerlo en la 3ª mordida tenía dolor total, la boca sangraba y. mi diente se había partido por la mitad. . Tenía gente afuera del bar. Abrí un sándwich y encontré una pieza de 5 peniques. Mi jefe regresó. de vuelta a la tienda . no pudo obtener el nombre del gerente, a quien también contactar. Nada al día siguiente estábamos. dado el número del gerente de área, de quién hablamos también y que fueron engañados. de. para. Durante una semana, nos contactamos con la oficina central y recibimos un correo electrónico diciendo que CCTV no funcionaba en la tienda. El tenía una familia. emergencia mas mentiras . así que ahora les voy a mostrar a todos. en las redes sociales mis fotos de CCTV e. t. c Hubiera sido feliz con una pena, pero también se hizo. fuera un mentiroso lo siento, el metro nos vemos en la corte ahora comimos en ese metro al menos. dos o tres veces. a. semana

Tiny and seems to always have something off the menu.

Food always nice. Not much room for sitting in

Always like subway. But today they were out of a few items. Probably the impact after Christmas.

Very drab, untidy, tired and dirty seating area. Food ok.

There were no toilets and the tables were dirty. No light going up the stairs.

Subway is basically the same no matter where you go anymore. Joyce had a Italian sub. Service was good.

The place has a nice customer service, love the food.

Quick bite but expensive. Can get too crowded on a weekend or lunch hours.

One of the dirtiest subways I've ever been in.

Very good quality and service as I was visiting in liverpool to day with family

Pleasant staff and good choice of food but very let down by the shop itself it's very small and seating area upstairs which l found very difficult to climb my granddaughter carried my walker as l couldn't leave it downstairs , also no toilets for customers so sorry not a place l will be returning .

Panini buoni. Da provare quelli nuovo con pane alla paprika

Tenía un correo electrónico de Subway ofreciéndome una envoltura gratuita, fui a la tienda, insistieron en que no iban a honrarlo incluso aunque tenía la aplicación y la tarjeta de fidelidad para demostrar que la oferta era legítima, ya que son una franquicia que no no es necesario, horrorizado y no volveré

Still staying in this hotel at the minute cant fault it,staff facilities all 1st class

The food is nice as usual in subway but the seats area was not great

I know this is not a coffee shop. But please improve on the coffee quality! So weak and tasteless

Great place for a sandwich but smack rats begging for money and very aggressive when you don't have any

Habe schon bessere Subway gesehen.

Tried the new garlic bread Italian BMT, really adds an extra texture to the flavour. A bit of a strange lay out but it works. Service was fast and staff were friendly and efficient.

Are the portions getting smsller

Always a good sandwich for here

Very reasonable on price, food always fab

Not enough staff and undeciding tourists. Apart from that the food was very good

Small store longs waits at times

Lovely hot chocolate here in Liverpool

Quick service and food was fresh

La comida bien, pero no tienen baño. Fundamental para el que está de paseo por la ciudad.

Friendly staff. Fast service and decent seating area upstairs.

Not great Customer Service and the Subs were only luke warm

Fresh food, clean restaurant. Staff seemed chilled, security working of a night to provide a safe environment. Staff could have offered to change gloves when making a veggie sandwich rather than me having to ask. Other than that, no problems

Nice metal at a reasonable prize

I got a chicken sub and then I had food poisoning 🤮

The staff is unfriendly to tourists who CAN speak English but need some time to understand what is said.

Good Staff, needs to be cleaner though

Normal place. Have little dinning room but don't have toilets.

Staff not pleasant at all didn't want to be bothered with customers. Had to climb very steep stairs to enter a very dirty area. Food on seats tables and the floor was even worse and no toilet seriously? Only I have been to subway before in other countries I would never use subway again staff need rather training in how to be polite or sacked worse experience in subway

Nice friendly staff, good sandwiches, not a huge amount to sit in, upstairs, and no toilet

No milk for coffee, dude, we have 21 age and this is still happening.. Also the lady there was not happy to do her job and I've lost my break cuz she was slow as snail.. There is another subway just 200feets from this one and no surprises, good luck with your business

Not the nicest subway I've visited. Quite small and the tables are upstairs. Only a few tables so lucky to get one. Quite untidy.

Understaffed, but nice people and clean food.

Very fast service, great value food, and the chicken teriyaki salad was delicious. Would definitely recommend.

It was everything I get expected and more

Service was fast for a dinner time. Great customer services too.

On our way home from shopping and decided to take home some subs for our lunch. We all had tuna subs with variances of fillings and types of bread. They were all delish, a different Sunday lunch for us but very nice.

Not the best subway in the area

Good friendly service. About 6 tables upstairs. No toilet.

Excellent. Newly converted. ++++

Siempre me ha gustado el hecho de que en el metro son sándwiches preparados en el momento en frente de usted y usted tiene la opción de diferentes tipos de pan. Este era muy estrecho y había que subir en escalera muy bonita no para llegar al descanso.

Este es el metro más cercano a mi trabajo, pero yo evitaría a menos que tenga. El servicio es terrible, la gente que venga a trabajar para volver a casa. Nunca una sonrisa, siempre de piedra lo que pide y siempre parece desordenada. Incluso cuando no es ocupado son tan groseros y actuar como si es una tarea para servirle. . No se lo recomendaría a cualquiera y prefiere caminar hasta el otro lado de la ciudad de visita aquí.

De hecho, me viene hoy a escribir una crítica positiva como siempre he tenido buen servicio y comida de calidad, pero se olvidaron de mi cuchillo y tenedor para mi ensalada! Ahora han introducido el maíz después de duran, así que compensa.El personal siempre son muy eficientes. El lugar está limpio y la calidad es casi siempre buena. Lo recomiendo para un buen comer a un precio razonable.