Caffe Nero - Bold Street in Liverpool

Nice coffee. I recommend the Pistachio Latte

That's the best Caffe Nero My Favourite Is Caffe Espresso

The barista was lovely and very kind.

Only 1 toilet, pretty dirty inside the cafe

Absolutely loved the calm and peaceful vibes of this cafe! I also tried their salted caramel pistachio frappe (5 ⭐️) and their honey oat iced latte (4 ⭐️). They have a really great summer menu and I am definitely coming back for trying new summer drinks and to also just work and chill

He is beautiful and calm and has a cappuccino and there is no mistake Outdoor sitting in the rain is another matter I highly recommend it.

Love this coffee definitely the best of the big three 😋

Walked past and got teleported to the 1800s not impressed

Up,out and about on a beautiful Thursday morning, my twin brother and I were heading down Bold Street when we decided to drop into this Caffe Nero outlet, been here before ,always had a good time and so it proved on our latest visit. I like the look of this cafe ,interior is superb, glass fronted serving counters showcase the goodies on offer ,great decor and furnishings and plenty of seating options spread throughout this cafe, its just a great cafe to unwind in. We ordered a flat white coffee each, these were served steaming hot, we chilled out and planned out the day ahead while sipping our coffee's. A big fan of the coffee served in Caffe Nero,its consistant in all their outlets and their flat white coffee is a particular favourite of mine. We really enjoyed our coffee's in here before we moved on and although our visit was only fleeting as on every other visit to here we had a great time. This Caffe Nero is easy to locate along Bold Street. Opening hours are; Monday to Friday, 7.30am till 6.30pm. Saturday, 8am till 6.30pm. Sunday, 9am till 6pm. Well worth checking out if you're in the area.

Although the coffee is good the cafe itself is quite dirty and needs a refresh.

The coffee is excellent and the cappuccino is excellent, almost like in Italy, the croissants are also good

Nice coffee shop on Bold street worth a visit

Lovely place to relax in,, very close to central station, and in the heart of town.

Cafe Nero Bold Street is always a mixed bag depending what staff are on. One of the issues is they run out of Cookies really quickly. Service is hit and miss depending on who you get. It’s still a great place to chill out especially upstairs. They have made using the toilets really complicated ! You need a key for downstairs now and a code for upstairs.

I went in to get a tea on a normal morning, turns out they just put a normal tea bag and some hot water and justify the price. I do not recommend getting the tea by any means! Super nice staff, just had a bad experience on the product quality myself.

Love this place staff are very friendly and polite I would deffo recommend this cafe. Love the Mocha my go to drink 😀 Dave

Tables could be cleaned more often so as the toilet facilities

Was ok, sticky tables and sitting all on top of each other didn't make me order another one

Went to Cafe Nero as i had a voucher from 3 Network for coffee walked in looking for seat downstairs was buzy people on Laptops Upstairs was MAD Buzy wth tables together and the amount of people on laptops was horrendous ... not a table available insight Just taken by people on Laptops who have been there longer than a person whop wants to eat or drink This is not fair at all that want to chill and have coffee But this is happening in most coffee shops in Liverpool About time people need to realise that Coffee shops is not space for Laptop Users when there is a local Library down the round Ive visit here in the past at quiet times But this will be the last time

A good place to have a coffee while waiting for the train. Plenty of seating on the first floor, very good coffee

We almost always use this cafe when in town, and have done for many years. However, we have noticed standards slipping in the last couple, eg tables are not cleared or wiped as regularly as they ought to be. We don't know whether this is due to insufficient staff on duty, their poor training or a lack of interest. This lunchtime it was so bad we are thinking of going elsewhere next time we are in town, which would be a shame.

Situated in Bild St Liverpool in the Bohemien Quarter this is a friendly busy branch offering the usual choices of coffee Its spacious inside and comfortable too

Walking down Bold Street on a freezing cold January morning my twin brother and I decided to drop into this Caffe Nero outlet, been here before, always had a good time and so it proved on our latest visit. A really good Caffe Nero outlet, interior is light and airy, glass fronted serving counters showcase the goodies on offer, lovely decor and furnishings including plenty of seating options spread throughout this cafe both inside and outside looking out onto the busy and bustling Bold Street. We ordered a cappuccino coffee each,service was professional and courteous, we grabbed a table were we sipped our coffee's and planned out the day ahead. A big fan of the cappuccino coffee served in Caffe Nero, its delicious and consistent in all their outlets, its a coffee I always enjoy. We really enjoyed the coffee's in here before we moved on and although our visit was only fleeting as on every other visit to here we had a great time. This Caffe Nero is easy to locate along Bold Street. Opening hours are; Monday to Friday, open from 7am. Saturday & Sunday, open from 8am. Well worth checking out if you're in the area.

Toasties were good. Service good and they've tried very busy. Good atmosphere.

Great range of hot drinks, sandwiches and sweet treats with vegetarian and gluten free options available too. The store is well presented and quite clean, friendly and welcoming staff with quick service too. Would recommend. Usually come here for a quick stop off in need of a coffee on my lunch break. Well located on Bold St and accessible by foot with nearby buses, trains and parking available. Toilets on site and disabled access too with comfy lounge décor furniture.

Very quiet, two visits today. Usual good coffee and enjoyed a festive panini. Returned just after 5pm later, disappointed that my coffee was now served in a paper cup to drink in.

Love this store, staff are fab and the atmosphere is really cozy and friendly. My regular coffee and natter meet up spot

We didn't have any food, so I can't give a rating. But in all Caffé Nero cafes there's always a friendly face, when you walk into their one, no matter which one you go into, they are all so helpful, no matter how busy they are. But because they are so busy finding a comfy chair is sometimes a bit difficult. Shop clean and tidy, staff always look their best. Nice place to go to when you need a pick-me-up or a coffee/drink to go. And I've not gone into any that aren't wheelchair friendly.

Tables and chairs were not clean, toilets were awful, normally very happy with Nero but this branch awful

the tables are really sticky and disgusting. it doesn't go away by cleaning too it's just disgusting🤢

All is great at Nero’s but the prices.

I went to meet my husband from an overseas trip with our pooch and we decided to call into Caffe Nero in Bold Street for a coffee before catching the train home. The staff were welcoming, and it was dog friendly so we ordered our coffees, cake and treat for the dog and settled down at a table at the back of the cafe. Everything was great for us until I needed the loo! Directions were easy to see and two toilets were available, Great. However, I couldn't tell if they were occupied and worse still, despite following the instructions on turning the dial to the right (or was it to the left) and pressing the buttons at the side in a particular order, the doors would not open. I did consider asking a member of staff for help but they had a queue of customers to serve. My husband and I had to make a hasty exit. I am sharing my experience in case other people choose to have coffee here with the intention of using the toilets as well. Unless you are good at puzzles, don't bother! I also noticed a group of four people walked into the cafe looking for a table to sit at before ordering drinks. As there was no signage to highlight the fact there was extra seating upstairs, they walked out. Such a shame as upstairs had plenty of space to enjoy. Perhaps more signage could used to guide customers upstairs.

Abrupt staff,dirty cutlery, watery hot chocolate which smelt fishy, worn out trays, no tables cleared for the entirety of our visit and worst of all there where dirty bin bags piled up at the bottom of the stairs. We definitely won't be going to this bold street branch again and also we will warning others to what this shops failures are.

Un excelente lugar para tomar un descanso y cargar el celular.

Lack of customer friendly service management seems she doesn't want be there and staff are so laid back and premises never looking drab staff never clean tables or toilets or wash there hands after stroking dogs.

Always love a Nero, wherever it is.

Chilled cafe, had the most gorgeous salted caramel cheesecake here. Only moan is the drinks are expensive, but other than that it's a lovely little cafe x

Very nice coffee, very nice staff. What do want more?

Amazing staff, very friendly, also have the best hot chocolate

Handy for the station, handy for town.

This is by far the best coffee shop around. It has a nice relaxing feel, even when busy. The staff are always pleasant.

Drinks and food are good and the service was good.

Great coffee ☕️ as usual here at this Nero:)

Just meeting up with someone. Didn't sample food or drink

The drinks were fine, but the service is equal to Karen's diner,( they are rude purpuelsy anyway) because the service was horribly rude. The red haired woman with glasses were the worst, as far as I knlw she is the manager of this Coffee, what is a shame, I really feel sorry for her staff, she didn't like to give the free drink after the 10 th purchase, then Nero should remove this buy 9 the 10 th is free deal. They were reluctant to serve the drinks and they were very arrogant after they saw my free drink voucher. They spoke behind my back after I was about to go, but they made sure I am a hearable distance. It's really ridiculous.

The lady with red /orange hair is just very rude, and unpolite with the customers I am a loyal customer and she isn 't really respect loyal customers like me she have to be happy to serve loyal customers VERY RUDE, VERY UNPOLITE, VERY BOSSY. Destroyed my day. Such a shame for Nero to have a manager like she is.

Nice enough sandwich, but now insanely priced. A bit lacking in atmosphere compared to other neros

Can't beat a quick coffee on your break, these guys do it well

Desayuno normal. El café, muy bueno

Great service and fantastic coffee

Stopped by for breakfast with my dad and then stayed on to work upstairs. I was pleasantly surprised. The coffee was decent and having a vegan croissant was a real plus. There were two staff members working (21/2/23 8:30-11:30am). A young man and a young lady (she had some great tattoos!) Both of them were really polite and friendly. Nothing was any trouble. The place was clean, no cups or trays on any tables ans the bathrooms were clean and well stocked. Really good experience.

My favourite coffee at moment 👌😁

Very dirty and cramped. Rubbish piled up in bins at the back of the shop. Toilets were dirty and there was a very strange smell in the shop.

Was very disappointed in this cafe. The table was dirty, the cake I ordered was not fresh at. We were served food and drinks in take-away boxes/cups and they didn’t even explained the reason. As if it was a common situation

Go here for a coffee. Best Cortado

Great friendly service and good coffee

Visit this store regularly but seems to have gone down hill recently. A few of the staff members are uninterested and honestly quite hostile. I witnessed one female staff member shout at a customer because a pram was near a fire exit. I’ve seen staff wearing their own clothes, using phones rather than serving customers or cleaning up what is quite often a dirty store. Past few weeks they’ve also started being messy with customer orders (not following the right barista methods) and I’ve had to ask for a fresh coffee a couple of times. I will often choose Cafe Nero over the other chains as they make good coffee and have excellent service. Not the case here.

THE TOILETS WERE TOO CONFUSING.

My favourite spot, always been a regular but new staff member has been rude on multiple occasions and have put me off going now. Quite dirty, staff are more chatty behind the counter gossiping than serving customers. Really disappointed how this place has changed.

Nice coffee but quite dirty. Lots of sticky tables.

Fab staff, make me feel so welcome evere time I'm there

It looked nice but I didn't go in. I was walking by

Ganske koselig cafe. Med god kaffe. Grei for frokost og en rolig stund for deg selv. Rask betjening. God plass i andre etasje. Rullestolvennlig. Ingen parkering. Wc.

Pleasant staff tables not cleared only two members on duty

First visit to this store. Not sure, but I felt staff seemed pretty impatient with us... It wasn't even busy at the time.

Good position for coming out of Central Station for a coffee. But generally not great coffee shop for staying. Probably better for take away orders.

One of the nicer Caffè Neros in town!

Nice place to grab a drink and snack and chill between shops

The Gutatemala coffee beans is much better than the normal ones.

Love cafe Nero the banana and walnut cake was lovely x

Toomany students hogging tables for too long.

Quiet, nice atmosphere and background music

Festive drinks to die for and good service, but the toilets were horrible...

My favourite Nero...the staff are so friendly & always so welcoming!

No cash and children only allowed a very short time,on special days. A lady came with her son about 5 or 6 years old, from St Helens and she the ticket lady didn't let them in, so he cried. Very cruel.

Always like popping here from time to time for catch ups with friends. Staff are always great and the coffee is lovely.

I would recommend everybody to use the app to click and collect. This store can get very busy and is usually managed by just one or two staff. Therefore, the waiting time is significantly longer than the other cafe. Despite being understaffed, the coffee was great, it had robust aroma and hot.

Very convenient coffee shop near Bold Street's entrance to Central station in Liverpool needed a coffee badly after my train journey. Could do with lower seats as I cant sit on those high seats near the front so had to walk to the back with my tray. I am disabled and use a stick.

Great service. Positive experience. Definitely has the best coffee offers & staff. Thank you

Nice clean shop and friendly staff. Ideal for a pit stop.

Toilets locked, why would you want to traipse all the way upstairs to a locked toilet!

Excellent high street coffee shop! 😍 Benchmark for espresso-based coffee drinks. ☕ Stylish venue. Helpful and friendly staff. Highly recommended! 👍

Very nice iced cappuccino and Blueberry muffin. Peaceful coffee break

attendant without any desire to work and serve us. drinks with little flavor.

I am a Caffè Nero fan and this one on bold street I visit regularly. Great atmosphere (pre covid) staff are always friendly, good selection of hot/cold beverages and cakes etc.

Staff are brilliant, extremely friendly, nice place, food typical sandwiches, crisps, excellent coffees, cakes. My go to place to meet family and friends. Would recommend.

Just after the 1st coronavirus pandemic lockdown restrictions were lifted and pre tier three coronavirus pandemic restrictions that ultimately led to the 2nd lockdown my twin brother Stephen and I dropped into Caffe Nero and what a very pleasant time we had. I like this Caffe Nero outlet, its only small but cosy ,neat and tidy and despite its relatively small size there's plenty of seating options spread throughout this cafe, a very cool cafe indeed. We gave our details of name and phone number to assist with the governments track and trace system and then sanitised our hands and ordered a flat white coffee each, these were served in steaming hot ,we just kicked back, chilled out and planned out the day ahead while sipping our coffee's. From the first sip till the last sup you can tell they use quality ingredients in their coffee and take great pride in the coffee they serve, it was just so good being in such a cosy Caffe Nero enjoying a quality coffee. We both really enjoyed our coffee's in here before we moved on and as on every other visit to here we had a great time. This Caffe Nero is easy to locate along Bold Street. Most definitely well worth checking out if you're in the area.

Again OK coffee but filthy toilets. A nero Normal

Caff Nero es una cadena de cafeterías de estilo italiano que ofrece una excelente variedad de cafés y un menú de platos ligeros de estilo italiano y bebidas especiales mezcladas. Caff Nero, que en italiano significa café negro, se encuentra en la calle Bold y es uno de los muchos restaurantes y bares ubicados en esta calle. El interior de Caff Nero es soberbio, con un aspecto y un tacto italianos, excelentes opciones de asientos y magníficas características de iluminación en todo el interior.Este fue el primer lugar que visitamos en un día por el centro de la ciudad y como era tan temprano en la mañana, decidimos ir aquí y tomar unos cafés. Después de dar todos nuestros detalles de rastreo y rastreo usando la aplicación de rastreo y rastreo del NHS, nos dijeron que tomáramos asiento en la entrada principal. Cuando estuvimos aquí, tomamos unas tazas de cafés Flat White que eran excelentes y estaban bien de precio.Esta es una cafetería fantástica y una que no habíamos visitado antes, pero la visitaré nuevamente ya que los cafés eran excelentes y el personal aquí fue muy amable y servicial, y la cafetería en sí me recuerda a las muchas cafeterías y cafés que he estado en Italia y vale la pena visitarlo. Muy fácil de ubicar desde la estación central de trenes, salga de la salida de la estación de Bold Street y gire a la izquierda en Bold Street. (Esta es mi primera reseña de Caff Nero).Lunes - Viernes - 07. 30 - 18. 30.Sábado - 08. 00-18. 00.Domingo - 08. 00-18. 30.Estación de tren más cercana.Estación central de trenes.Parada de autobús más cercana.College Lane.

Great coffee in a comfortable covid safe environment, easy to check in via the contact trace app and very friendly customer service, a lovely place to stop off for a little break when visiting bold Street, would highly recommend

we love caffe nero as a rule. But this one today was grubby- tables and chairs were crumby ( despite the assurance that eveything was regualrly disinfected) the coffe less than average and the staff member who served me positively surly,

Conveniently placed next to Liverpool Central Station, upper floor not too busy most of the time. Wifi is reliable and coffee is OK. Customer service may be hit or miss, depending who serves you. Generally OK.

Toilets in all cafe Nero's I have been go need attention

I go all the time but this tasted like muddy water.

Any coffee shop open during lockdown is a welcome sight. Had an Americano and some food which was OK. Was able to use toilet with out any hassle, like queuing.

The best coffee with quiet jazz playing perfect

literally walked in and sat down, comfy seats though so 5 stars!

Always a warm store, nice decor and friendly staff

Quiet and relaxing, good drinks too

Surprisingly big store. Didn't go to caffe Nero for a long time because they only made coffee with semi skimmed milk but they have now started to use full fat milk so I've been a few times and the coffee is quite good. They also own Harris and Hoole.