Based on 250 opinions finded in 2 websites
Based on 250 opinions finded in 2 websites
Nº 198 in 308 in Rushcliffe
Opinions
Quick and easy service. The staff were friendly as well!
Blake King . 2024-09-19
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Stale bread roll and. Oven not working properly ended up with cold steak and cheese roll and you knew that and still sold me it
3060jim . 2024-09-15
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Clean branch, friendly staff. Manager provides great customer care and service with a smile.
gomati lakhanpaul . 2024-08-27
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Great food with great customer service. Staff were very attentive and couldn't be more helpful. Restaurant was very clean.
paul warren . 2024-08-26
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Visit regularly, polite and efficient staff. It’s a very clean subway and the staff are very accommodating to allergies/ special requests etc.
Charlene Woolley . 2024-08-07
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I went here with my son and sat in the premises. Little did i know i had left my handbag and purse under the table as i scooped up by phone and keys. RD arrived at my door at 9pm after his shift after driving out especially to make sure i was reunited with my belongings...I cant thank him for his honesty and kindness. It made me heartened that in this day and age there are still genuinely lovely people and RD is one of those. Thank you
Helen Mcloughlin . 2024-08-06
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Popped in to this establishment this morning and was greeted by a very friendly and helpful employee called RD very nice chap and very attentive
lee henderson art . 2024-06-15
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Came for breakfast sandwich in Edwalton and had a very welcoming and friendly stuff. Want to say big thank you for RD for amazing sandwich and fabulous service! Never had that good service in Subway !
Eglė Škikūnaitė . 2024-05-24
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Decent Subway in Edwalton, open late most days compared to neighbouring branches. Parking in retail park. Nice atmosphere, always has been clean with comfortable seating. Staff always friendly and professional on multiple times I have visited. Nice quality Subway food with lots of customisation options. This branch also uses most National offers and deals. Will continue to visit regularly for Subway when in the area.
Anirudh Kumar . 2024-04-17
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"I recently visited Subway Fresh Eats on Edwalton last Friday and had an outstanding experience. The service provided by Rd was prompt and friendly, the food was fresh and delicious, and the overall atmosphere was welcoming. I highly recommend Subway Fresh Eats on edwalton to anyone looking for a great meal and fantastic service!"
GARZNA . 2024-03-26
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The staff could definately do with some customer service training - including the team leader, they couldn't look like they don't want to be there anymore than what they do, including the team leader
Nathan Taylor . 2024-03-17
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Clean, good food and polite staff, but the food is very expensive and only card is accepted
Riyadh Al-Shammary . 2024-02-10
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Service excellent today by the boss 😊
Frank Jackson . 2023-08-28
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Me and partner came for food staff was very polite really enjoyed our food thank you very much
Dee Logan . 2023-05-20
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Decent food but bloody expensive for what it is!
Mike Lipton . 2023-04-28
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Alicia was really kind and made me a fantastic vegan sub. Would recommend! Been to a lot of different subways around the world and have to say this was the kindest service. 10/10
A w . 2023-01-02
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Ordered via app to pick up, 3 sandwiches, 3 sides, 3 cookies. I arrived 3 minutes late to pick up time (about 15 minuites after ordering), queue was long but that's why we ordered via the app. Cashier was friendly and warned me my order "wasn't quite ready yet." She promptly collared a colleague and assured me it was being made now. Queue soon went down but my order had not materialize, this was 20 minutes after I had arrived. A just eat delivery driver came in, collected immediately and left, guy who had been asked to do my order signed "2 minuites" I nodded and went back to waiting. At the 30 minuite mark I went to the cashier again to ask where my order was and realised (after the queue had been delt with) my order was finally being processed, I was offered 3 cookies as apologies for the long wait and waited at the desk for my order to be finished. Finally collected order nearly 35 minuites after walking in. Got home, opened order, all food was either fridge cold (sides of nachos and pigs in blankets) and sandwiches had not been made well (additional meat, lacking cheese and sauce all at one end) and were also cold. Complained via app, not currently resolved.
Ash Brown . 2023-01-02
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Really busy,but staff was doing their best to get through the orders.Food was lovely as usual.
Lee Brown . 2022-09-06
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Best subway. Ingredients all fresh and on display. 💯
Neil P . 2022-09-05
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Staff are friendly and helpful but would not recommend going if you're vegan like me. There is a very limited chance that there might actually be some vegan food whether it be the meatballs, beef or chicken for example. The last four times I have visited, I have come out with nothing.
AJC 04 . 2022-08-13
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Ordered online with deliveroo a few times. Order the same thing every time, cheesy pepperoni marinara sub and majority of the time there’s never any marinara sauce on it which is pretty much the main ingredient. However the times that they did put the sauce on it tasted great.
NightWolf . 2022-05-22
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Little slow on service but it was a little busy and only 2 serving. Food was good as always at a subway. Only card payment.
Ian Hopkin . 2022-04-12
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Lovely staff, standard subway grub.
Alex Hilton-Johnson . 2022-02-27
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Clean place and friendly staff - great place to stop between Driving Lessons in Nottingham
Moose Driving . 2022-02-12
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Staff friendly and well presented Food is really good
David Potter . 2022-01-06
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No bread 5 roll if brown left, half salad missing, coffee machine turned off same with drinks dispenser hardly any drinks in fridge. Staff Laughing about having no stock available in fact they looked to be closing just trying to close the place early at 15:50 although it states open till 7pm on festive opening hours.
Gemma Mee . 2021-12-23
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Get a sandwich in Sandwich. Great food, great staff in a good location.
Jean-Paul Hackett . 2021-12-17
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Staff seem nice enough for a Subway (not just teen grunts with no smiles), I have been twice and they seem to run out of bread! The first time I went I had the meatball with cheese sandwich and it fell apart when I unwrapped it and had to eat it with knife and fork! Later that night I was really ill possibly due to cross contamination of food. Second time I went to give it the benefit and tried a simple beef and cheese sandwich, this time it stayed together when I unwrapped it at home, again later that night I was really ill, it seems cross contamination is a major thing as this Subway. Be warned if you are ill later after eating from here it is definitely a cross contamination sandwich from this Subway!
Johnny B . 2021-12-03
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Lovely sandwich's and the staff in the landmere lane branch were lovely kind and accomidating.
James H Cosway . 2021-11-12
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This is a newish outlet so still looks relatively nice but still like most Subs. We ordered a salad and pretty much nearly got a whole lettuce whilst they skimped on the meat a bit. Still a bit of cross contamination of food products which is something they are all a bit guilty of. A good stop off though as close to Greggs and mcds too.
Wendy Taylor . 2021-11-01
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Steak and cheese lots of salad toasted on Italian bread sweet chilli sauce staff on the ball brilliant
Paul Gibbs . 2021-10-30
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Absolutely awful subway! Roll all fell to pieces, really stingey fillings, no mayo (there's an aldi next door 🤦♀️) and costs an absolute fortune! Haven't been for a long while...and not sure we will ever go again, not at all impressed!
Emily Searle . 2021-10-05
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Filled us up twice over and it tasted fantastic
Jake Dillnutt . 2021-09-21
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Awful everything tastes and smells of aniseed
andy dodson . 2021-09-19
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We visited on a Saturday morning and it was busy. The staff were coping well and everywhere was immaculately clean. Disabled access was excellent. The food was delicious, with nice generous portions. I would definitely recommend it.
Paul Sharpe . 2021-09-04
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Could,nt tell you how subway was as i have never had one .
Julie Brodrick . 2021-08-28
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This subway was clean and tidy and the staff were ok but the food was amazing.
Boldstu . 2021-01-07
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It was slow the staff took a long time to prepare food.
Rebecca Matthews . 2020-12-28
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Great place to get a bite to eat.
Andy Broome . 2020-12-22
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Very polite and patient ladies. Lovely to be served by.
lynsey simpson . 2020-12-08
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I always visit there you are made to feel very welcome
John McFadden (Jon Jon) . 2020-11-14
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Best subway in the City. Great service, friendly staff. The manager is always friendly and her and the team deliver great customer service. 5*
Matt Black . 2020-10-22
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Excellent service & lovely staff.
Jean Quinn . 2020-10-14
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Got a free cookie on my birthday which is today
xoxcaroline huckle . 2020-09-30
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Who doesn't love a sandwich...great variety to choose from..clean and tidy.
Charley Turnbull . 2020-03-14
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Food is good the staff are moody though
Kerry footitt . 2020-03-01
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Was a long wait for the food even though plenty of staff around.
vicky hubbard . 2020-02-19
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Service was a tad slow but the staff are lively and very conscientious of vegan subs
Dominic Winter . 2020-02-14
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Had lovely service of a girl that works there on the 16th of January. And made one heck of a sub.
Jake Hodges . 2020-01-17
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Clean but staff could be a little quicker
Kelly m Preston . 2020-01-17
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We got what we ordered for, no whistles and no bells
Abdallah Twahir . 2020-01-14
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Can be a lack of staff at times but good food
Marnie Foster . 2020-01-07
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It was just a great freshly prepared breakfast sub that I purchased. Was able to to get my purchased sub points added to my Subway app.
Olive Townsend . 2020-01-05
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It was lovley but they just needed to add more cheese on the nachos it was to dry for me over all it was good remember the cheese.they also said i cant have hot water for my tea.
Pop pop pop . 2020-01-04
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Our love subway I just dream about it everyday subway big juicy cob nice medium coffee friendly stuff definitely recommend it I'm there everyday thanks
ian gordon ellis . 2019-12-21
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Big ups Olivia on the sandwich prep
Connor Brown . 2019-12-04
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Only sometimes have gluten free bread available. Spacious and well-staffed though.
Dave Sanderson . 2019-11-24
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Mega Melt nice, unless they have no eggs. A little expensive for fast food
Paul Clark . 2019-11-07
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The place is nice and spacious compared to most subways, it's clean and food seems fresh, however when I ordered my sandwich and was on the veg section the chap serving me put the guacamole on with a scoop then spreader it using his gloves then without wiping them when you could clearly tell that there was still guacamole left on his hands, put them in the sweetcorn, put some on my sandwich then put the rest of the sweetcorn back in the pot. To me it didn't make that much of a difference as it will all mix in my sandwich anyway, however I am worried about people who have allergies to some of the ingredients in guacamole as that is a high risk of contamination.
Klaudia Plaskocinska . 2019-11-02
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Quick service plesent staff good selection of food
Doreen Gadsby . 2019-11-01
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Had to have my third choice of sub because they’d run out of half the ingredients
Edward Aboud . 2019-10-09
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Visiting Nottingham for the day, decided to pop into this Subway, very disappointed that there was only 1 staff member serving with a queue getting longer, a second staff member appeared and helped but the queue was still taking longer to get down than it should, they were too busy talking while serving to pay attention to the fact that neither of them changed their disposable gloves the entire time (around 20 minutes) we were there when they should be changed with each new customer to prevent contamination, especially where allergies are involved, luckily neither me nor my partner have food allergies but it should be priority!
Sally Briars . 2019-10-02
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Only two members of staff at 11.30 when we visited. Run off their feet but maintained good customer service. Tables desperately needed a wipe and floor a sweep, obviously no staff available to do this. Toilet door had broken handle/lock and couldn’t be secured. No toilet paper either. Disappointing to see a Subway in such need of effective management ☹️
Denise Crean . 2019-08-01
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Not to bad when the offers on but dear other prices are on
Stan Falcon . 2019-04-27
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I thought your staff was very polite, i was served by cynthia whom has 10 out 10 for her customers service , overall experience was good
Deborah Morley . 2019-04-22
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This place has good customer service but very poor preparation of 6 inch sub served to me today. Of all the branches around the UK I have visited this is the worst....Sort it out
Paul Bescoby . 2019-03-26
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Great subs, good prices and deals
Ep1c G4z . 2019-02-02
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Good cheap meal welcome breakfast and good coffee and
Paul Rodmell . 2018-12-08
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Staff always polite and helpful, food always fresh.
Margaret Fletcher . 2018-11-08
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Efficient service and tasty grub. Thanks.
John Anderson . 2018-11-03
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Can get quite busy, but it's a good place to grab and go
Vicki Zee . 2018-11-02
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Very good value for money lovely food
Jan Martin . 2018-10-24
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We went for lunch so wanted to sit in but all the tables were disgusting, rubbish everywhere, food and drink on the tables and nobody seemed to be cleaning them we went elsewhere.
jenna Britten . 2018-10-21
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AWFUL. Nobody was there when we went in eventually a man with a beard came out, he was clearly in a rush to serve and get back to what he was doing. He had ZERO interest in provided any customer service and didn't! He was abrupt and rude. He practically threw my sandwich at me and said drinks in the fridge when I gave him the money! AWFUL SERVICE. I will avoid now.
El D . 2018-10-05
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Very slow and staff didn't know what they were doing!
Donna Jones . 2018-10-04
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Love subway but didn't have the hash browns. They ran out and only had 1 bag sent.
avril lewis . 2018-09-20
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Nice place to visit when you need good snack
Emmanuel Aluko . 2018-09-04
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I didn't feel the service was good here. The food served wasn't overly nice. For the price we paid we was happy with the standard of service and food
T Butler . 2018-08-28
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Great food, and always happy to help me with my scooter.
Litha Afton . 2018-08-07
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Great turkey and ham salad, quick service and the food tasted great.
So we all agree right Guys? . 2018-07-26
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Great food, you can ask what you want, they will make up the sandwich for you. Friendly staff
helen tidy . 2018-06-30
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The food and staff service could have been better, the food was cold (even when toasted) , staff was decent, but compared to other subways, this one doesn't seem as welcoming
MasterFurret . 2018-06-27
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Its ok had just lettuce really on my salad
Kxylen . 2018-05-09
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Busy Subway in the middle of the Intu Victoria Centre. Great for grabbing a quick bite to eat. Typical Subway with usual offerings. Has seating but no toilets. Toilets in shopping centre close by. Staff service is usually quick and friendly.
Nigel Sarsfield . 2018-03-31
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Friendly staff, good choice of salads and sub rolls. Toilet needs repairs and redecoration.
Simon Teft . 2018-03-28
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Manager dealing with food and not got a hair net on. Staff members shouting and talking over customers and are very rude when ask them a question high chairs were filthy and when asked if they wouldnt mind cleaning them i got told we clean them in morning and at night its the reaponsibility of thr parent to clean up after been used which is fair enough but i hadnt used it yet i had only just gone to sit down will not be going back.
Jes Brown . 2017-12-12
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Stroppy service, staff member having argument with colleague while serving me, literally threw change in my hand. Immature children need to act like adults while serving people.
Nothing and Nobody . 2017-11-27
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Customer service is terrible. They rush you and are not patient if you need some time to decide what you would like. The place is constantly filthy. One of the employees left her dirty gloves and a wrapper on the paper to roll up the sandwich, and another employee just took them off and rolled my sandwich in it anyway. Never had a pleasant experience here, and is the only Subway I've been to that is this terrible.
Megan Wilson . 2017-10-03
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Shocking customer service ... would not give even 1 star .
Sandra Gr . 2017-07-28
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Very dirty downstairs, table was sticky , on floor loots of wrapping paper and some pieces of chocolate cookies..
marcin adamczyk . 2017-04-18
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They made my turkey and ham on honey oat bread just right. The amount of toppings added was perfect and they did with care to create a beautiful sandwich that I am now enjoying.
David Summerill . 2017-03-16
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Another super convenient subway, quick in making your food
Fran . 2016-12-30
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long ques, slow service, the lady at the counter took so long writing stuff down my sandwich was cold! she then walked off mid transaction! cool. #shouldgotogregs
Jack Perrins . 2016-10-13
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Good cheap food, good service but fizzy drinks not always to standard.
William Burbidge . 2016-10-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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589 Opinions
Took my mum and dad for a quick fish supper food was fantastic staff were nice and friendly ended up having the lunch time special fish chips mushey peas and a pot of tea £10 good portion size we were impressed I had a beer with mine galway hooker Irish ipa it was that nice I bought a crate of 12 online when I got home
1032 Opinions
To the Management Team, Commendation for Outstanding Service and Quality. I am writing to express my heartfelt gratitude for the exceptional experience I had at your West Bridgford branch on Sunday evening. From start to finish, my visit was marked by outstanding service, attention to detail, and a clear commitment to maintaining high standards. The ambience of the establishment was warm and inviting, with impeccable cleanliness throughout the premises, from the floors and countertops to the kitchen area. The staff on duty, despite it being a Sunday evening—a time when many young people might prefer to be elsewhere—demonstrated professionalism, friendliness, and an impressive work ethic. The young lady who served me was cheerful, efficient, and extremely helpful, providing options and processing my order seamlessly. The food itself was excellent: fresh, well-cooked, and presented with care. The eco-friendly packaging and the availability of utensils and condiments for customer use further enhanced the experience. I would like to commend your team for the improvements made since my last visit. On that occasion, I had a positive experience overall but noted a few marginal differences that I felt could be improved upon. I shared my feedback with management, and I was pleased with how thoughtfully it was received. It is clear that your team took the comments on board, as my most recent visit exceeded all my expectations. This growth from an already good experience to an exceptional one is a testament to your commitment to continuous improvement and excellence. I would like to request that you take a moment to recognize the staff who were on duty that evening. Specifically, I urge you to send a letter of commendation to them, acknowledging their exceptional performance. Such recognition would not only motivate them to maintain these high standards but also inspire them to excel in their future endeavors. Furthermore, a written commendation could serve as a valuable asset in their professional growth. In a competitive job market, a letter of praise from a satisfied customer, endorsed by management, carries significant weight. It might one day make the difference in their career progression, opening doors to future opportunities. Previous review. Pleasant frontages with good parking at the time I went. Thoroughly clean and staff very polite and business like. However I'm not sure if my experience was an aberration but it was not very appetizing. The chips were obviously stale and over cooked and dry. I suspect they had been reheated. The fish batter was dry and probably for the same reason. I used to run a chip shop and I know that when it's quiet, (which it's was) it's difficult keeping food available for extended periods before making a decision to dispose of products that have reasonably expired. However that decision has to be taken to protect your reputation. It's more valuable than attempting to sell a below standard product. However I'm confident that this was the exception and not the rule. I usually avoid a quiet chip shop for this reason. Hence my seemingly"negative review" is intended in context. The business excelled in every other measure and we'll done for that. Hoping my next visit will see this weakness corrected. All the best. JJ. Update. Thanks for the professional response. I will certainly return. Business is a dynamic experience and the one way to deminish the possibility of a negative experience is to constantly strive to get it right every time and if something slips through the net then focus on why and cheerfully focus on it. It's a good feeling to see a customer smile when you first see them. It's a better feeling when you see them return. Again thanks and have a great day.
781 Opinions
We were sat next to an air conditioner that was blowing out freezing cold air. We asked if this could be turned off as it was so cold & the waitress rudely said no as it would get too hot and that she would bring a rug to put over it. Suffice to say that never appeared so had to put my coat over my legs & put 2 cocktail menus over the top of the air conditioner. There is limited choice on the menu unless you like chips and anything with sweet chilli or creamy sauces. I had an open sandwich with fillet steak pieces in Gorgonzola sauce. The sauce was so overpowering it was sickly. I like Gorgonzola but this was awful. One of our party did not get their food & we had to ask where it was. Apparently there was a mix up in the kitchen & he had to wait about 15 mins for it to be served but did get a free drink as a goodwill gesture. The food is overpriced for what you get and the service was extremely slow. We were there for 3 hours for just 2 courses. We definitely will not be returning to any of their establishments in the group. There were many other things like the very greasy onion rings & the really chewy halloumi sticks and that the yakatori sticks are mostly made up of onion.
91 Opinions
We went for lunch - fully recommend the Sunday roast - excellent - we were a table of 7. Everyone was happy - fantastic friendly service and very tasty food. Good value for money. Totally recommend and will return.