Based on 54 opinions finded in 2 websites
Opinions
Never usually leave reviews but this subway has shockingly appalling customer service. The girls on shift were more interested in chatting with each other - had to repeat my order several times because of this. The girl serving me clearly did not want to be there and made me feel like an idiot for correcting her when I noticed she was putting salads on that I did not ask for. In the end I asked for south west sauce (had to repeat this twice) she ended up putting mayo and another white sauce on I felt so uncomfortable that I didn’t correct her. The service/attitude from the girl at the till wasn’t much better.
Cara Williams . 2024-11-08
MORE AT Google
the girl working on 7 november at 11.22 was quite rude to me and my pals . didn’t give us student discount wen we had out cards on us. and made faces at our orders
Floyd Rodrigues . 2024-11-07
MORE AT Google
Usually never leave bad reviews but this subway was so bad. Stood in the very small queue at 4pm, didn’t actually receive my food until half an hour later. The two girls behind the till kept turning round and ignoring customers to chat and laugh. Watched the couple in front of me have to say what they wanted 3 times as the girl kept turning round to speak to her friend who was cleaning despite the line. My sub was put in the oven but wasn’t touched for a further 5 minutes so was cold and soggy from sitting with condensation under it when I got it. The other people I was with managed to order, receive and eat most of their food by the time I was done.
Hazel Glover . 2024-09-08
MORE AT Google
Really bad service, Asian staff was so rude with the customer sub was not properly baked, ordered extra cheese but they just put 3 slices and charge 50p extra I don't know why.
jay gajjar . 2024-01-16
MORE AT Google
Doesn't feel that long since my last visit to a subway but the price has jumped significantly and the menu has changed to something harder to make sense of. The staff looked like they could use another few members at this branch.
Peter Jackson . 2023-10-13
MORE AT Google
Really poor service, could barely hear the guy behind the counter with his mumbled responses. Sandwich then flung together carelessly. When I opened it from the wrapper it fell apart with all salad and sauce falling out. So messy and near inedible. Won’t be back.
G M . 2023-08-20
MORE AT Google
First time that I have seen the Subway Stations in Gaelic🤔👍🏻🐅
JSR Whitelaw . 2023-07-15
MORE AT Google
Good sandwiches, large selection of fillings. Reasonably priced.
Peter Lyons . 2022-12-08
MORE AT Google
The staff ignored me for 5 min, one of the girl saw me waiting and she went to the back, then another girl came saw me and started filling the fridge without saying just a minute or anything. I had to ask if they were open or not because I couldn't understand why they ignored me, almost need to beg to be attended. I just wanted a vegetarian side and apparently there were no hashbrows, no potato wedges, no nachos and no vegan meatballs. Very rude staff and they just seem annoyed to work, I won't be back, not even for cookies.
J Rguez . 2022-10-28
MORE AT Google
Girl who was serving in St Enoch Centre today. Where do I begin. First of all her attitude was atrocious! Huffing and puffing around, slamming the oven door, banging everything about. Literally threw the salad on my sub, which meant she couldn’t actually close my sun over properly to wrap. I wasn’t happy and asked for a new sub as the original looked like a dogs dinner! Again she huffed and puffed. Got to the till where she threw the sub, cookie and napkin on my tray. No customer service skills what so ever, very rude person for serving the public. Won’t be back!
Natasha Christie . 2022-07-31
MORE AT Google
Waited for 15mins in the counter no one came to take the order.
Raghul Subramanian . 2022-05-19
MORE AT Google
Food was quick to arrive, not the friendliest staff, though. They weren't extremely rude though, so I'm giving it 4 stars.
m h . 2022-05-14
MORE AT Google
I stood at the counter for 5 minutes while the lady behind the counter sorted out the oven and bread while completely ignoring me, an acknowledgement of my presence would have been nice. When she came to serve me no apology for my wait. She then made half made my sub, then proceeded to serve the person behind me and then tried to serve the person behind again before I spoke up and requested my sub. I was told she only had one pair of hands. Eventually I paid but only for the sub not the meal deal I wanted as I had lost my patience with the situation. If I could give no stats I would. It seems customer service is well and truly dead at this store.
Stuart Hawkins . 2022-04-19
MORE AT Google
I waited in the queue to order my sandwich. One of the servers behind the counter preceded to wipe their nose with the whole of the palm of their ungloved hand and then put their hand in their mouth . Needless to say after witnessing this I left without ordering. Basic hygiene should be important never mind when there’s a virus going around.
Sharon Mccormick . 2022-03-21
MORE AT Google
The girl serving was very rude ,I will not be back to this subway,
Neilly Leitch . 2022-01-29
MORE AT Google
I was horrified today in Subway St Enoch Centre. The person serving me with my food wearing gloves placed my food on my sandwich then with same gloves took my cash and gave me my change much to my horror & disgust. Should there not be a person handling money only... more so in these circumstances? When mentioned to server i was met with a blank stare!!! Needless to say sandwich went in bin!!
Bernee Mcp . 2020-10-06
MORE AT Google
It has a variety of delicious healthy snacks 😍
Asifa Hussain . 2019-11-05
MORE AT Google
Attitude of the girl working was atrocious; should be trained to treat customers with respect,Clearly hates her job. Wont be back again.
Chris Cooper . 2019-05-07
MORE AT Google
Lovely, something that the kids enjoy that's no fried.
Elaine Brownlee . 2019-04-29
MORE AT Google
Always enjoy a subway, was served quickly, order was exactly how I like it
Tilly Cheyne . 2018-12-27
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Staff have got a very bad attitude. I will never go back to this place again. That's a fact.
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Ordered 45 quid worth of food from this branch. Man came to the door with 1 item which he took back once discovered was wrong when I checked at the door. He went away to sort it and never came back. Left with no food at all and 45 quid out of pocket no one to contact and branch don't answer the phone. Utterly gutted about this whole experience. Had to order from elsewhere. Won't be getting KFC again unless in a branch.
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