Subway in Coventry

food missing and the rest was cold

Visited on Tuesday 24th of this month around 10:45pm, there was a young Asian lad on the till, he over charged me for 2 nachos and when I asked him he said the prices on the screen Instore were incorrect so I told him why didn’t he tell me this to which he said it’s not his problem or anything to do with him, I asked for a his managers name to which he refused to give it, I asked for a receipt to which he also refused to give me one because his managers name was on the till account. Poor service, overcharge & a very rude boy.

driver had several orders from different places

stale bread every time. Pretty sure they're using up stale bread from days before. So little cheese. so little salad. they're so frugal with their toppings you only get 1/4 of what you've paid for. The staff are polite tho.

Waited 2 hours for our order to be “on its way”. Delivery driver then marked it as “delivered” when it wasn’t. Waste of time, money and energy. Starving and truly disappointed.

food not delivered. no contact from either subway or delivery driver.

Put ham on wrong sandwich and warmed up sandwiches when not asked.

when it comes to night orders.. it seems the order is never noted properly. it's like ordering milk shake and there is no milk in it. please be careful when you order. don't dream about the food you order. quality of preparing food is like, even if you wish to make worst food in.. you can't make it worse than this order

Deliver stole my food! I'm a pregnant women and ordered food to be delievered to my office. The site put wrong address in and driver blamed me. Ended our call and marked food as delivered and basically stole my food. Had to put 1 star on food but I don't actually know if was good or bad

I had a great experience at Subway recently. The staff were incredibly friendly and welcoming, making sure I had everything I needed. The place itself is spacious, with plenty of seating where you can relax and enjoy your meal with friends. It’s a perfect spot to hang out and grab a bite. Highly recommend!

Great food quick delivery but didn't get the drinks

Friendly and a great service, it's more about who is taking the order I think. Different people different service, but one of the blokes here does a great job consistently

never recieved food driver gave it to shop next to my house went shop to get it and full on denyd having it 😡😡😡😡 but driver was pinging there an seen him go in there with it !

had to reorder as didnt recieve first time and was missing items fmlll

Ordered a big Ben and Jerry's ice cream and only received a small one.

Ordered two sandwich meals with drinks and cookies and crisps and a side of hash browns, only the sandwiches were delivered and no refund was given

Stale bread Ignored requests Paid for 9 hash browns Recieved 6

Never order on Uber eats NEVER!!!! I ordered footlong ham and cheese a chicken tikka wrap the footlonf had 8 pieces of sweetcorn 5 pieces of lettuce and forgot the mayo The chicken tikka wrap they forgot all salad I paid over 7 pound for the ham footlong and it was bread and ham disgusting total rip off clesrly staff don’t give a toss about making food correctly because when using delivery apps you can’t say anything.

Order was half wrong, we got a meatball marinara instead of Tuna. I used to use this Subway a lot but I won't anymore if this is going to happen

Not been delivered to right address

he stole my food and i never got it.

1 1/2 hours from original order and, no surprise, cold. . .

Everything was perfect and the delivery was made by a very pleasant person. Thank you very much for the excellent service

Whoever is on shift at this subway tonight needs a raise!!

There is no chicken in chicken tikka subway. I did not expect this. Its horrible

I have not received my full order, I am waiting for a refund

Really disappointed that both the wrap and the sub had been toasted when I did not ask for them to be. It resulted in the sub being very crusty and the wrap soaking in the salami juice/fat leaking out.

Arrived late and no salsa on the crisp

Stupid guy talking to girl inside not greeting properly dont have knowledge when asked what veggie patty is is of. Why subway u hire these people who dont know to even communicate and worst chilli chese i ever had

Really good food, fast delivery, nice driver.

Food was very cold, wrong food was given given. Stingy with the amount of cheese and salsa. Awful service

Was estimated between 19.20 and 19.40 didn't arrive until 20.10, almost cancelled it as I have work soon

Need to get a refund sorted. Hard to get hold of boss and he don't call back. One staff was pretending to be manager but turned out he wasn't. What lack of integrity. Terrible service

Twice in week I ordered online for specific time but order wasn’t even ready when I went shop told the guy I ordered collection order he checked his computer he’s goes he didn’t get any notification of order and start make then asked what’s the point ordering online if have to stand in que and wait again for my order he’s said sorry and today 29/09/23 I ordered online for 8.45pm I went shop by 8.50pm as soon they saw me that’s when they start making order I asked the guy what’s the point ordering online if I have wait 10mins again even though I ordered while the guy start argue with saying can’t you see the que we really busy I said if your busy stop taking orders and he said complaint to management if I got problem he can’t do nothing about and the guy was serving me he wasn’t even working there he said he’s helping her friend out I’m sure legally you can’t not serve or help your friend if your not employed by subway health and safety reason and very poor service by that guy who wasn’t even employed there

Food was a mess,not cut in half and mayo everywhere very disappointed with subway, driver seemed to take the long way round to the house

Possibly the worst subway I have ever had and I have had my fair share. First there was no signal in the shop so had to keep going outside as I needed to use the app. The bread was stale, veggie patties were on a diet, I.e. very slim and cut into four pieces and didn't have much taste to them. Salad was average and hardly any sauce was put onto the pattie which made it extremly dry, especially considering the bread was very stale. I was still hungry after eating a footlong which was a first for me.

Sadly he sauce was missing from my salad. Everything else was fab!

Went in to get a great goddess salad, no hello or any sort of greeting. She started preparing the food, and I asked for extra salad and she didn’t even acknowledge my request the first time, as she had AirPods in and wasn’t paying attention. Not only is this unsanitary, but the food wasn’t even given properly, only a small amount of chicken that’s already in the salad , then this was even reduced to literally 2-3 tiny pieces? I have been to many subways and this one has been the worst customer service and the quantity was reduced than it normally is. Will not be returning. Sort it out.

Lovely! But please make sure you read the orders; asked NOT to be toasted and you still did it.......

Ordered arrived and was all incorrect!!

Delivery driver was on point that why that’s 5 stars just food was cold

Delivery driver was rude , grunted and shoved the bag in my face , didn’t receive drink with meal and bread was wrong

Sandwich grilled for too long, with the result that the bread was burned and the meat over cooked.

Missed eating on my lunch break because of incorrect times, then when it did eventually turn up it was still telling me the Courier was still at the restaurant?

My order was changed to collection and collected by someone that was not me and a refund was refused, the worst service ever.

I orderd a ft long meatball sub, where they wrote on my receipt they have ran out, they gave me a 6 inch with 2 meat balls and no sauce with salad.

The Nachos had no cheese on it and the order asked for extra jalapeños and it didn't have any.

My sandwich came but no drink or sides which I’ve paid for, I called the restaurant and they told me sometimes the drivers take the food and claim they haven’t received it? They would not send me replacements

completely wrong order - really disappointed.

The delivery guy was lovely thank you so much

Went to get a sandwich at lunch, and I was happy to pay extra for salad and sauce in my sandwich. Instead I was repeatedly told off for wanting to add salad as if I was a child, to a sandwich that I’m going to eat and pay for. If your having a bad day stay at home instead of taking it out on your customers. Why are you getting annoyed at me for wanting to add and pay for lettuce in my sandwich. Please make it make sense???

Normally good but this was horrible. No sauce, wrong things put in sub, very disappointed and unable to get a refund due to the stamp card thing... I know its only a sub but feel very cheated

The deliver driver was very rude and disrespectful and the food was very bad quality

items missing could not get in touch with them, won't be ordering from them again

Usually ordering from here it's great but today I ordered a few Macadamia & White Choc cookies, got dark chocolate ones instead. And drinks instead of Tropicana I got Tango. Rather would have had my order cancelled than receive stuff I do not want. Will be requesting a refund.

Some silly people working there. Didnt say hello but asked if im paying with subway points or card? Then he said ‘cause you used points COUPLE WEEKS ago’ ?? I got these points from buying meals from your own subway. Mad thing is i didnt have points cause i used them ‘couple weeks’ ago. If you had better customer service, then maybe points wouldn’t make you go out of business.

Delivery driver banged my door like I was under arrest but not subways fault!

Didn't get all the food I ordered and one of the items had the wrong ingredients

Fantastic as always. Thanks guys! ❤️

Ordered at lunchtime for 7:30pm delivery. Phones store after nearly 1 and a half to ask about order and about cancelling. They said they have no drivers and put the phone down on me. Order arrived at 8:50pm

Yum! Better service than other Subways in the city.

The subs were ok, not enough fillings but my expectations weren’t high too. The delivery was the worst.

I’ve ordered twice with uber eats and both times I’ve had items missing. Will not be using again

Didn't even deliver. Got lost and gave up, saw where the driver was in the app map

i got the wrong order and when i tried to amend it on the app, it wouldn't let me submit that i had the wrong order through a fault in the app

My food says it has been delivered and I have not received it

Perfect! Labelled the order, everything was hot and nothing was missing! Great work Subway!

The wrap tastes old and smells bad

Great Subway! Nice new additions to the menu and great taste as always!

Missing items. Wasted my money.

Spot on! Labelled the food and all the extras were right too

Tomato’s we’re disgusting, tasted really weird and weren’t even red. They were a really light pink almost white?

I ordered 3 6inch meal deals, with 3 drinks, 3 crisps, and 3 drinks. My daughter answered the door and we only recieved 3 subs

I am allergic to tomatoes and there were tomatoes in my veggie wrap. Please be careful next time. My order didn't have tomatoes on it. Lucky I noticed them.

Was a bit worried seeing some negative reviews! But everything was spot on! Nice packed salad with everything I asked for. The driver brought it to the door aswell. Usually have to go find them..

Ordered a footlong, paid for a footlong, got a six inch. Won’t be using this subway again

Got halajapinos I am allergic had to sit and unpick check for more gave up binned it

Great service, delivery always on time or slightly early and the food is always correct and hot (when toasted)

The driver was rude and blaming me for him being late, the food was cold so I could not eat it, complete waste of money.

Never turned up yet marked as "delivered". Restaurant didn't answer calls and justeat provided no way of complaining

The food I ordered wasn’t given to me and there was missing pieces from my order

Tuna baguette with no tuna really!!!

biiiit skimpy on the marinara sauce but very tasty!

I have ordered and i payed For footlong and I received small one

The food wasn’t toasted. AGAIN! Subway is horrible cold. This always happens. Get it sorted

Completely wrong order. Driver left the meal at the door and left before I could inform them of the wrong delivery.

My credit card details were used for this meal. However it wasn’t for me,my card has been used fraudulently. Bank has now blocked card. So I can’t honestly leave you a review.

A really nice subway very clean and fresh.

I always order from the Subway on Far Gosford Street. They make the best toasted subs! Just Eat drivers are always reliable too.

Driver was v friendly and polite A*

Ordered 2 6inch Non toasted, and they toasted it.

Ive been waiting 2hours my food has not arrived yet 😡

I ordered two 6 inch subs which were ok but must say expensive comparing to the size of it. I also ordered large crinkle wedges which were a joke. We literally had a few small wedges. For £3.49 I was expecting that we could share it and it would be LARGE. If I would ordered a small one I guess we would just get an empty box.

Your always getting my order wrong or misplaced this time driver didn’t even deliver the food but on app claims delivered Im starting to dislike justeats and will remember not to refer this app to friends because this is getting ridiculous 2 days in a row I’m having problems

Great food, no errors and even turned up on an electric bike, carbon offsetting at it's best!

Driver didn’t come to the door and didn’t get all food items

Driver was polite and friendly thank u

Always have this and it is cooked mine Was stone cold uncooked and had to cook it in microwave myself. Which at over 12 quid shouldn’t be the case. No issue with delivery

Big space. Clean. Not too impressive sandwich.

It’s not here Says has been delivered but isn’t