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1.5

Based on 7 opinions finded in 1 websites

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Nº 431 in 466 in Swindon

Score
OpinionsNoteTripAdvisor71.5

comment_iconOpinions

The customer service was really bad, the lady was super rude and would purposely not ask things for your order that other subways would, the food was not good at all the bread was really stiff as-well would not recommend.

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Lauren S . 2023-12-14

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Terrible attitude of angry management and staff, food not great and management will not help at all

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Gavin B . 2023-11-04

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we have visited the Swindon outlet subway, i have ordered kids meal the person who served Allina was super rude, the bread was burnt, she asked me what toppings i said veggie delight, selected corn (she put only 5 piece of corn literally i have counted, then olives and cucumber, i asked can you put some lettuce and she said only THREE is allowed, I am like i never heard of it, and then she closed, I said you didn't put any sauces and she said subway don't allow sauces its not my rule its subway rule , i never heard that she needs to learn customer service, I have been to so many subway, never heard that subway dont put sauce

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nehal c . 2023-08-29

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Poor stale bread and poor service from the 2 girls - one was manager. She has no idea on customer service. On top of this the manager would not give me 2 paper cups for my young boys as they had a drink they wanted to share. She wanted to charge me 1.69 for each cup - this is after I already overspent on a foot long sub which was poor quality! I went to the mexican restaurant next door and the man happily gave me 2 paper cups and straws and I didn't even buy anything from their store! Just shows kindness goes a long way and what better better way to promote your brand. Overall I am getting sick of eating poor subs from subway

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Gary M . 2022-11-05

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Bad service, rude and impatient people. Was also served a very poor portion of & regular wedges (see picture). They were tasteless and soggy as well. Will never go back again. Mind you, this was the first time I tried subway again after decades!

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Travellermommy88 . 2022-07-10

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Very bad customer service, the staff had been very rude 😒 they never smile,I will never be there again

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ahmedeC8717YC . 2022-06-09

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Had a Deliveroo bring it to the house. Order details were spot on. Delivery time was really quick. Quality was superb.

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DaveWilliams2013 . 2020-06-20

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