Subway in Norwich

Needed an order changed over the phone and the guy I spoke to was extremely helpful and friendly.

Had a meal here today, the server was too busy talking to another member of staff, to serve and ha to wait.Also this shop has no toilet facilities for disabled to use the toilet. I was told i could use the one up stairs. I will not be going there again.

Went in around 15:30 for a sub with my mate, food was good as always. Later on I came in around 17:45 looking for my keys- service was super kind, one lad even looked through the bin for me. Just overall the people working here are lovely folk :)

OK it's only a subway but service was polite, helpful and overall excellent. Clean restaurant with seating

Fantastic service at lunchtime today. Just a shame the tables are always dirty...

Yep food and service very good restaurant could do with a lick of paint.

I like this store the staff are very nice and welcoming and have your food made very fast the only down side is there is not enough seats down stairs

I didn't catch the name of the person who served me but they were amazing! I said I had never been to a subway before and they helped me decide what I should have, such a wholesome and enjoyable experience indeed! Only four stars because I am such a hard man to please.

Firstly I would like to say I received great customer service from the young man called Greg if I remember rightly that is his name, I was disappointed that you no longer do honey sauce or sriracha sauce, those were my first two options which you have removed from the menu and lastly I must say that your seating in your dining area upstairs is bad , and I was appalled to see some of your seats had been mended by duck tape, surly a company as wealthy as yourselves can get new seats, it reminded me of being somewhere in a down and out area. Will you be updating these soon?

Great aircon and clean facilities

Since the menu update to increase profits the entire company seems to have forgotten they are a sandwich shop, the point of your usp is to allow people to choose, if you halve your menu to help the simpltons you employ, i guarantee you that I WON'T be returning! You as a company have seriously lost you're way, i may as well go toa sainsbury where i get MORE for less.

I got the Breakwich foot long, it was absolutely amazing and packed with fillings. It did cost just over £8 but I think that's a fair price. The store is really small and only has a few seats by the looks of it, but it looked very cramped and not somewhere I'd really want to sit and eat. The staff were nice, the guy that took my order was understanding and recommended the Breakwich foot long which was really good. Good experience overall, not sure if I'll come back because I don't go to subway often

was very quite getting very expensive

Service friendly and efficient.Good coffee and value for money.

The young man serving was sociable and helpful. Food was lovely too.

The food for me will always be great and fresh. The service is okay but definitely quick and attentive staff. The atmosphere of the shop needs to be look at as it's the same layout and looks for the last 12 years, I never missed a week not passing by at this branch so I definitely noticed probably a little changes here a there but nothing really major even the second floor seldom being use or customer are always refrain of using. The signage lighting are currently busted and needs replacing.

Friendly quick service, can be expensive

Food never arrived ordered 3 hours ago

Ordered two meal deals only to get wrong order twice! I received a meat sandwich when I ordered a veggie, bit disappointed

Great place good staff good food

Good service, cheesy garlic bread is delicious. Quite pricey for lunch though

A little bit cramped but nice and tidy Subway near the market. Staff is good and helpful.

What a terrible place. Ordered meatless meatball marinara sandwich and they sent plant petty sandwich instead and that too just bread and patty. There was nothing in it, no sauce, no salad at all. Show some respect to your customers, you don’t have a right to decide what we want to eat. Could have make a call to ask us before sending whatever you think would be acceptable. Highly disappointed.

This is by far one of the better ones in Norwich. Really friendly and helpful staff. Tables always nice and clean.

Excellent service, I received full attention unlike the other subways I have been to. Big ups to the team working there. Easy access to the place.

Who doesn't love a sandwich where you get to choose everything from bread to what's on it ?, whats not to love ?, best sandwiches around

Who don't love a subway, we had a sald which was great and also meatball sub was fantastic, would be nice if they had more brown breaded options.

Lovely subway meal could have been a bit hotter but Lovely flavour

Been here many times, they do great sandwiches.

Staff here our lovely very helpful

Staff were efficient and helpful. The food was good, standard for Subway really. We sat upstairs which was fairly well laid out although we did move tables as we were in the way to start with. The toilet area was generally a bit grubby and had no toilet paper.

Not the nicest of places to eat, way below usual subway standards with limited options and drinks... because they can't be bothered.

Yummy Subway. Carpark a short walk away, and all the yummy Subway nosh you can eat. You can eat in too. Lovely staff.

Decent place to eat. Staff helpful and friendly.

Bit small, good service but spreads out upstairs

Same as other Subways. Staff are polite. Good salad box if you're trying to be on a diet!

Cheap food excellent customer service

If you believe it they make sub rolls how you ask for them hows that for service

Lovely customer service was really kind and had the new steak and cheese bites and they are amazing

Super speedy with orders and always lovely to talk to

I have been to this Subway many times over the last number of years! Food is always prepared nicely and they always ask you if the sub is “okay” or to your liking! So when people complain about “not getting enough salad” you can always ask for more! (I have before with no problems!) A good selection of Subs available with some good offers on meals and sides! I recently tried the new ‘Tiger Pig’ Sub (Jumbo Pig in Blanket on tiger bread) and the mince pie cookie, both were absolutely delicious and I will definitely come back for seconds! Staff are always friendly and talkative when I visit and the restaurant is always clean! It is also a lifesaver that Subway also is on Deliveroo, and when ordering from this branch it has been always the same quality as if I picked it up or eaten in! Will definitely continue to visit this Subway branch in the future! ❤️

The 2 city centre Subways are great but are very stingy with the salad, you gonna run out?? Whack it on lads

Superb place. Clean and quick service

My 1st ever subway!!! Helpful staff. Food good.

Extremely rude staff, was making my way to the toilet, when she said its only for customers, i said thats completely fine, is it possible to pay for a cookie when i come out given the queue was long and she said, why dont you be a customer first. I was just shocked and walked out. Absolutely disgusting, have abit of understanding for customers and perhaps i can spend more than on just a cookie.

It's a sandwich, not awful, nice staff though

Pizza subs amazing! Great customer service!

Good value and tasty, made quickly with fresh ingredients.

Quick for bite yum yum fill my tum tum

Good prices and high quality food

Quick healthy and always tastes delicious.

Pleasantly surprised. Prompt and efficient service and enjoyed my breakfast special.

Quick service and seating upstairs

Friendly staff. Clean. Would recommend

Good sandwiches cookies and a nice cup of tea

Not had in3 years so splifftastic

Lovely fresh food for a cheap healthy lunch. Or not so healthy if you wish. Lots of ways to customise your food and it always tastes delicious. Staff are usually always lovely and helpful. Very busy during school holidays. One of my favourite budget friendly eateries.

For when you're hungry, rushing around and short of budget that's the best place to go

Usually very good however last visit they were out of white Italian which was at 9.30 am will still return as usually good service and friendly staff

Best value for money food in Norwich

Love subways. You can have anything you want in your sub. Place nice and clean with nice polite staff

Rude staff. Apparently they ran out of meatballs at 12pm.... Noticed they use the same knife when cutting sandwiches. My friend with me had to pass because he was scared of cross contamination as he has allergies.

You can see that they don't have a clue about what they're doing.

Love the fact you can choose your fillings always so tasty

It's Subway, you know what you're getting and it's always pretty good and always consistent.

Lovely, reasonably priced food and engaging, polite staff. The only reason I have scored a 4 rather than 5 is that the staff are let down by the building. There is a real bottleneck at the soft drink service station which is situated immediately as you have paid. This leads to a feeling of being hurried, not by staff but by other customers. Staff were quick to clean up after lazy customers who left their rubbish too.

Staff were lovely, got my order right even though it was busy and a nice place to eat.

Was not able to use my discount vouchers (the only reason for walking to my nearest Subway), I wasn't able add points to my subcard and neither was I able to pay with anything other than cash due to some issue with their tills. There was no apology, no goodwill gesture and no contingency plan for when these things happen.

Good customer service, along with a professional approach and welcoming atmosphere.

Amazing food i go there every week.

It's a subway what more can I say

Love Subway. Cheap and cheerful.

Food is always available, lots of seating and few adverts on their radio.

Nice staff and quickly served me just a bit expencibe

Never had any issues and discount for slimming world members

Great place for a quick bite, with decent prices and good service.

Always value for money and healthy too

I walk past 2 subways to eat at this one if you hit it at the wrong time it's a little slower

Decent enough subway, the prices are a bit confusing at times

Quality service and delicious food

Nice food and decent amount of seating

Understaffed as ever, dining areas not kept clean and tidy

Had breakfast here which was OK although for some reason can't substitute orange juice for another drink even though they are the same price...

Bog standard Subway fare and service

Central location, lots of seating and great tasting food

Too few seats downstairs make it impossible to get upstairs with kids/pushchairs. Other than that it's a standard subway.. Yum

The speediest branch in Norwich

Regular Subway. Clean and good food.

Standard subway, as it's in city centre it can get very busy at peak times. But later in the day it tends to calm down.

Nice subway but long waits as it's very busy