Based on 236 opinions finded in 4 websites
Based on 236 opinions finded in 4 websites
Nº 689 in 748 in Harrogate
Opinions
other then missing the foot long cookie everything else was here
Andrew . 2024-09-26
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Zoe and Denise who work there are amazing! So friendly and chatty and are always happy to help! Zoe makes my sandwich everytime I visit and she does an amazing job! Takes her time and doesn’t rush me like some do, she takes her time with every customer and puts so much effort in to her sandwiches! It’s the only subway I proper enjoy visiting she makes my sandwich so good and always puts plenty of my favourite salad on! The women needs a pay rise she’s a credit to subway! I will definitely be back in a couple of weeks when I visit my granny! Xxx
Gemma Middlebrook . 2024-09-26
MORE AT Google
The sandwich had cooled down by the time it got to us, and we had chosen the toasted option so it was a bit of a let down that it was cold when it was delivered.
Bence . 2024-09-07
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all of the food was sodden wet with some sort of liquid, as if something had been spilled over our food, it was completely inedible
darcy . 2024-09-05
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Not subway’s fault but food was cold,driver picked it up half an hour before it arrived (I live 10 mins away tops!)and went round other places collecting and delivering! Not acceptable Just Eat!
Katie . 2024-09-02
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Please can the manager contact me immediately. The number online isn’t in service. My food is cold and I’m missing multiple items. Order number 369139042. Otherwise I’ll be visiting the store.
Bobs Cormack . 2024-08-17
MORE AT Google
Don’t bother with this place. Food is cold, items missing — subway delivery is so expensive and their service is NOT worth it. Their number online is out of service so I can’t even contact them. I’ve complained through the subway website. I will be getting a full refund.
Gemma Cormack . 2024-08-17
MORE AT Google
MISSING A FOOTLONG SANDWICH — can’t call the restaurant. The number is wrong. Awful
Gem . 2024-08-17
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The staff was rudely behave and in the matter of food safety they are using same gloves for vegetarians and non vegetarians.And all the time they are taking different price for same thing.
Patel Mansi . 2024-07-31
MORE AT Google
Even though my order was missing the orange juice everything else was great 👍🤓
Rich . 2024-07-16
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Delivery time kept getting changed, in the end it took over an hour and a half to get delivered, when it finally arrived everything that should have been got was Cold. Sub that should have been hot was cold and soggy.
scott . 2024-07-02
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I have never tried Subway before but Just Eat sent me a £5 voucher. In short, I would struggle to fairly describe this as food as what arrived was basically inedible. The bread tasted soapy and all the contents looked highly dubious. In the circumstances a 100% voucher would have been more appropriate. I will never order from Subway again and would suggest they revert to being a pedestrian underpass.
Rob . 2024-06-26
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misaing the TATO bit of my Tuna-Tato sandwich.
Matthew . 2024-06-19
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Totally wrong order has been delivered and the number provided for the restaurant is not recognised. So now out of pocket with the wrong food.
Abbie . 2024-06-15
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Great delivery driver, very nice and helpful guy!
Callum . 2024-06-14
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My sandwich is absolutely doused in salt to the point it’s inedible. I’ve tried everything but it’s so bad it’s unbearable. I’m not talking a bit too much, I’m talking mouth numb and it’s all I can taste. Awful
Bree . 2024-06-02
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I tried to ring the shop but the phone number doesn’t work, as I got it delivered to the wrong address, was trying to contact them to see if I coupd change it & the number doesn’t exist Other than that all was good
Chrisie . 2024-05-20
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just perfect will order again soon
Patricia . 2024-05-08
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nothing in the bread no salad like the picture
SIMON . 2024-05-03
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Employee got here quickly and was polite.
Jess . 2024-04-12
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My food is freezing might aswell have a cold breeze block
Jack . 2024-03-09
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I didn’t receive a part of my order which I paid extra for
Agnes . 2024-03-05
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Very tasty and beautiful quality.
Peter . 2024-02-26
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they just left it at the front door didn't press the door bell and food meant to warm but it was cold and looked like its just been shoved in the bread
Douglas . 2024-01-23
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Didn’t deliver my crisps or cookie and the nachos were cold and poorly made.
Tania . 2023-12-28
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Ordered nachos and was given a bag of crisps..
Oscar . 2023-12-22
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I trekked through the squalid depths of Leeds road along with 5 other companions, on a pilgrimage for nourishment. A welcoming glow drew my eyes towards Leeds road subway. Our lovely host Shrey was a little timid at first, but soon proved to be one of the most skilled chefs in the area, truly a connoisseur in his field. As we attempted our colonisation of the shop, we were greeted with a peace offering: free pigs in blankets. We sat in awe of the delectable delight that shrey presented infront of us and ate our hearts out. Shrey is a truly wonderful fellow, I must say that he truly deserves a pay rise of at least 2 shillings and a button after his admirable service, thank you shrey and the other one….
Mr Hyde . 2023-12-16
MORE AT Google
Food was good, order was all there and arrived pretty quickly. Not much else you can ask for :)
Belinda . 2023-12-14
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Diabolical on all fronts. Even when finally arrived totally cold on what should have been a short journey. Clearly no effective heated carry bags. Clearly microwaved so bread lost its texture and air so flat, dry and one end over microwaved and hard. £13.57 with 6 hashbrown for this rubbish is a joke. No apology for late arrival. How long after cooking before it was picked up to be this cold in inadequate carry bag not fit for purpose. Other takeaways manage heat in their food.I tried ringing shop to chase order no one answered.
Kathryn . 2023-12-03
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Exactly as ordered, delivered on time. 5*
David . 2023-11-12
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the salsa on the nachos made them a bit soggy. Otherwise all good
Jane . 2023-10-28
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Props to subway for the innovative packaging. Downside is the soft drink pricing. Always a bit miffed when my courier is driving rather than on a bike. Would be good for him and the planet x
Madeleine . 2023-10-11
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Ordered a turkey footlong with lots of salad and sauce, only to get meat and dry bread. No salad at all and not even mayo! Yuk! This is not worth the £10 plus delivery fee that I paid. Never ordering from here again. Would advise everyone to avoid.
Joanne Gilbert . 2023-10-01
MORE AT Google
The driver pulled up outside my house and drove off marked the items as delivered and didn’t even deliver them
Sean . 2023-09-22
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The delivery driver sat outside my house and drove off
porscha . 2023-09-18
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Order is half missing. And store doesn’t answer phone!! Shocking customer service.
Courtney . 2023-09-14
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This restaurant never picks up their phone. What is the pint of having it if I can’t contact them. I was limited on what I could order as I couldn’t contact them to adjust things!
Matthew . 2023-09-07
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Three times in a row now,an order I placed through the app, only to turn up at the store, and find they a constantly selling items they have no stock of. Couldn’t even be bothered asking for a refund, as there is never a manager there apparently. Avoid at all costs.
Neil Beaumont . 2023-09-06
MORE AT Google
It didn't not arrive I saw the delivery driver just drive off and didn't bother coming into the hospital even though he could of called me to say he'd arrived and I was waiting on the cirb outside the hospital's main entrance. Went a 10 hour shift with no food. And it was over £15 for a subway 6" meal deal. Absolute joke.
Parm . 2023-09-05
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I waited 1 hour and my order has not arrived 😡
Alev . 2023-08-31
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Sent me the complete wrong item
Cameron . 2023-08-29
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It was warm had all the correct ingredients and tasted great.
R . 2023-08-07
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Food cold. Unable to eat the side dish and wrong dip sent
alycia . 2023-07-31
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Missed all items except for 1x Pepsi max, contacted subway three times, no plan to redelivery other than waiting to piggy back another order (one colleague promised 10mins). Awful service.
Mark . 2023-07-26
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We ordered two create your own footling meals and with that you get a drink however both drinks were missing from our order and the sandwiches were cold when they got here.
Michaela . 2023-07-19
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The order was incorrect, items added that weren't requested also items requested that werent added. Food is nice but it would be nice to get what you pay for
Naomi . 2023-07-15
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A sandwich and a good coffee! 😊
A AS (Brashoveanu) . 2023-07-11
MORE AT Google
Arrived on time but the packaging was open
Chrisie . 2023-07-04
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One 6 inch half made. Missed out cheese and salad. Sent wrong drink too.
stephanie . 2023-06-28
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they were delicious thank you i will def order again
Patricia . 2023-06-23
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Usually wouldn't mind the delay, however with subway, the bread all but dries out, any sauce soaks into the bread so you are either biting into cardboard or mush. Sub bread was not what was requested, and cheese garlic slice didnt appear to have any actual amount of cheese on
Joe . 2023-06-11
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Didn’t ring bell or knock just left it on doorstep.
User . 2023-06-05
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Asked for a ham foot long with specific items and got every item plus wrong sauce very poor
Alistair . 2023-06-04
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Ordered twice from here now, both times amazing tasting food and great delivery time! Perfect lunch/hangover option
Nathaniel . 2023-06-01
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Love the plant based meat alternative. Would order again. Delivery on time, all good! 😁😁
Chris . 2023-06-01
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Rude owner, makes you feel cheap by saying it's extra for this extra for that as you are requesting things to be added to your sub. Go to a real sandwich shop pay less and enjoy a real meal. Forced 15% tip and fountain drink machine not working. Over 23$ for a combo. 100% not worth it.
Eddy Hourani . 2023-05-09
MORE AT Google
Left a note for the restaurant in big print not to put cheese on the items and they have come with cheese on shocking
Shakari . 2023-05-02
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My sandwich wasn't toasted even though I did ask for that option
Paul . 2023-04-29
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Thought I'd try plant based steak for once. As nice as the Proper Meat. Decent sandwich all round so Still Loving Subway
Chris . 2023-04-19
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Asked for mozzarella style plant based got shredded blend cheese. Shame now both wraps can no longer be eaten due to dairy intolerance
Laura . 2023-04-18
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Terrible - paid £13 for a terriaki sub and received a sandwich full of olives - nice joke
Mia . 2023-04-13
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Wrong drinks came wrong crisps came subs not toasted came with salad on not requested
Charlotte . 2023-04-11
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Fairly slow (spent 20 mins in the shop) for something that should be considered "fast food" which means a dash out for a quick working lunch isn't advisable. Friendly people though.
Scott Pennwood . 2023-04-10
MORE AT Google
Food was cold when arrived and no sauce in the sub as had been requested.
Rob . 2023-04-05
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Had to wait 1hr and 30 mins missing a cookie and had jalapeños instead of pickles
Rosie . 2023-04-03
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Had to order twice today. Which wouldn’t of annoyed me as much had the second time been done correctly. First time I ordered I was called by one of your employees to tell me that you didn’t have the caramel muffin I ordered and if I’d like something else instead as the call ended my order was then canceled by your store. So I ordered again but instead of giving me the double meat and double cheese I ordered I was give just single portion of both. The first delivery was meant to be here at 11:25ish it’s now 12:15ish and honestly a quite ridiculous situation please do better in future.
Jason . 2023-04-02
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Nice to have a Subway in Harrogate again. Very well packed for delivery. On time and good quality
Paul . 2023-04-01
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Very quick and efficient, nice driver too. Sandwich was spot on, thanks!
James . 2023-03-17
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Wrong sandwiches. Footlong made up as the six inch order
lucy . 2023-03-16
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Wrong cheese added,tasted terrible tonight.
Kirsty . 2023-03-15
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Disappointed. Not the usual in store quality.
Craig . 2023-03-14
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Absolutely fuming. As petty as it sounds.... Supposed to be open until 8pm. Turned up at half 7 and they're closed Cashier wasn't fussed. Why advertise opening times if you change them regularly. Not the first time this has happened. Regardless of explanation. Either open during your allocated times or handover the premises to a business that will.
The Dependables . 2023-03-06
MORE AT Google
Sandwiches have always been ok other than skimping on the meat (6 meatballs in footlong)- but every time the order is wrong and missing items. When ordering meal deal, every time missing either the cookie, drink or crisps, today 45 minutes late, was missing the cookie and the drink was wrong (replaced with fizzy which am unable to drink). No one answers the phone, drivers unable to help- not good service. When paying such a high price, would expect more.
Annabelle . 2023-03-05
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Missing food. No one answers the phone when I call
tiffany . 2023-03-04
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Didnt get what I ordered, bought 2 subs and some extras recieved 1 6 inch sub that wasnt mine. Has no way to contact them to tell them this was incorrect.
Curtis . 2023-02-20
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I've waited an hour and 10 mins for my order to come
Chris . 2023-02-19
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Food arrived stone cold despite asking for toasted. Not just cols but very clear it had never been toasted at all. Will be pursuing a refund.
Oliver . 2023-02-14
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Great sub. Will use again, cheers!
Chris . 2023-02-12
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One wrong cookie, missing a cookie, one wrong packet of crisps, all the bread wrong
Dan . 2023-02-12
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Was extremely sceptical about ordering Subway delivered but was pleasantly surprised - food was hot and delicious. Only criticism was I was missing a drink and the incorrect bread for my sandwhich, but overall pretty happy.
Archie . 2023-02-10
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Ordered an Italian was delivered a chicken sandwich. Simple order, but was incorrect.
Christian . 2023-02-07
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Food was cold when it arrived and the bread wasn’t toasted. Tasted great though 👍🏼
Rebecca . 2023-02-06
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Bread was stale, some ingredients missing from each sandwich. No sauce, despite ordering. Steak was sour, chicken was wrong texture. All went in bin and settled for toast instead.
Leanne . 2023-02-05
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Bread hard and stale, meatballs stone cold - very poor. Driver at restaurant for almost 25 mins before leaving to deliver food, turned up late
Jamie . 2023-01-28
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I really don’t understand why sandwiches are not being toasted when requested. It’s not a hard thing to miss of
Laura . 2023-01-27
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Subway doing what subway do best
Kai . 2023-01-23
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Ordered Doritose lightly salted Nachos and Flamin hot ones....no salsa on them as advertised just a tiny bit of cheese. Ordered a sub with bacon and salami missing from it which cost me £4.69 extra !! I love subway but this is a joke.
Rachel . 2023-01-21
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Guys, if I don’t tick the lettuce box, it means I don’t want lettuce. I got a whole iceberg
David . 2023-01-19
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Food cold, wrong food delivered, items missing. Will not be ordering again
Charlie King . 2023-01-15
MORE AT Google
An absolute joke! ordered a ham sub with cheese and a turkey and ham with cheese on deliveroo. when it came there was 2 turkey and ham subs, both were burnt and just squished carelessly into the boxes. tried to call and no answer. i think i’ll pass on ordering again.
Ben Russell . 2023-01-14
MORE AT Google
Potato Wedges were stone cold and no dip included as requested.
Julie . 2023-01-14
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Didn't get all the extras we ordered,so paid for stuff we didn't get!!!
Stephen . 2023-01-13
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Late due to lack of drivers. Wrong cookies delivered!
Craig . 2023-01-07
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Asked for my sandwich to be toasted. Came frozen instead… appalling.
matthew . 2023-01-06
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Missing cheesy bites from order
craig . 2023-01-05
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It's hard to write a review on food that never showed up. However, when I called, I was greeted by a very rude and unhelpful employee. Throughly bleak experience.
Mark . 2023-01-04
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Food was cold late not Evan cut in half what is going on ? 2.60 for pepperoni that is missing I want a full refund please that is disappointing
Cole . 2023-01-02
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Pizza was clap cold, clearly been sat there the whole time it had said driver was at restaurant!! Took nearly an hour from ordering for food to arrive!! Will just drive to Knaresborough 1 next time!!
Dawn . 2022-12-31
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My order had bits missing and wrong things sent, the sandwich was a mess and not very nice and had stuff missing aswell!
Grace . 2022-12-30
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Ordered food just after 13.15 we finally got it cold at 15.10 won't order from the again
Chris . 2022-12-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Why no cheese bites of some kind. Please fix asap rocky. But staff are amazing!
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pizza didn't arrive. called dominoes they assured me it was coming (even though that robot thing said delivered). definitely they were just trying to get me off the phone. waited 10 minutes still nothing so I called back. asked to speak to the manager, can't remember his name but he was not helpful, I gave him my address and order number and he said it had been delivered, repeated the address to me which was the wrong one! I said no and repeated my address, but he said that address isn't on their system. he said he would call back in 15 mins for some reason which i couldnt hear properly (and unsurprisingly he never called back). I managed to order online with my correct address so how can that be true that its not on the system? I went to the address he mentioned which luckily was only a street away and my pizza was there cold on the doorstep.. the address systems NEEDS updating! awful experience and staff were so unhelpful.
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Good selection of beers at reasonable prices, staff very pleasant, nice Clean pud and nice surroundings.