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Fantastic food, great overall service

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Jonathan Abraham . 2024-10-21

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The owners of this Subway try to scam every customer by putting less meat on the subs than there should be. I know this for a fact, as it has happened to me the last two times I have been there (probably more often, and I just wasn’t aware). My friends have also reported the same experience. Both times it happened to me, I pointed it out to the workers (different workers each time, so it seems they have been trained to act ignorant). They only corrected the issue when I mentioned I used to work at a Subway. I know they were lying because I live near this Subway and it has had the same staff for years, so there is no way they could make this mistake after working there for so long. I don’t know why they think this is acceptable. Maybe they are trying to cut costs. However, I’m sure this isn’t allowed by Subway, and whoever the area manager is needs to address this issue to prevent further scams. This is genuinely the truth, and it is unacceptable.

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Vincent Roe . 2024-07-02

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I'm a Subway fan and always have subway for lunch so I know very well how a Subway sandwich should look like, it is the 2nd time for me at this branch and every time the same guy prepar my sandwich. Always my sandwich has litilary half the amount of ingredients I usually get at any other Sub, my foot long today was barley have any salad or steack in it, not sure if he is just trying to be smart or he never recieved proper training

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Mohamed Elbardisy . 2024-05-24

MORE AT Google

Been coming here for years staff friendly and food excellent as always

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Artypat “Artypat” S . 2024-05-13

MORE AT Google

Definitely one of the best subway runs I've had in a while! Tbh the deliciousness and freshness of everything I ordered and how quickly I was served even when it's really busy is such a satisfying experience that I'm keen to come back for more, also the immaculate cleanliness of the shop even during the bustling hours is really a testament to the staff's commitment to hygiene. Kudos to the team for their stellar efforts - keep up the great work, lads! 🌟 +1 for the convenient parking space as well!

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Amnah .-. . 2024-04-06

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I had visited with family great food nice and clean store MUHAMMAD UMER recommended Steak&cheese melt was great 10/10 👌

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Osman Saleem . 2024-03-13

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Best subway ever staff also friendly food quality is very good

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Muhammad Zubair . 2024-03-09

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The combination of friendly, personal service and high-quality food makes the Giffnock Subway a top choice for those in search of a quick, satisfying meal. Cookies were made to perfection and the steak & cheese melt was the best subway I ever had.

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Ali A . 2024-03-06

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Got charged £14 for a footlong lunch meal with one extra topping when the sign on the window stated £4.99 for foot long. I've had it with Subway.

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shah ali . 2024-02-08

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Ordered delivery food didn’t show up absolutely atrocious

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Rhys Connolly . 2024-02-05

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Busy little branch. Got part of the order wrong but Umi dealt with it sympathetically, corrected it and gave some complimentary cookies.

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Sajjad Mahmood . 2023-12-25

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Had a subway for dinner and then saw this. Whoever did this I love you and hope you have a good day 🙂

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Martin Dooley . 2023-12-23

MORE AT Google

Ordered from here and the packaging was amazing and tasted great

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Rishard . 2023-09-28

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It's a subway, why would you read the reviews

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robert . 2023-06-07

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woman simply refused to toast my sub and used her dirty hands to sprinkle pickles all over it even though i didn’t ask for them, also didn’t give me a cup with my meal deal and the triple chocolate cookie was stale, probably was lying there for days! 0/10 terrible service won’t be back!!! appalling would be a complement to be honest

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alexrfc72 . 2022-11-02

MORE AT Google

Terribly service , woman was rude and tried to make me pay before I had even ordered the subway , made my order wrong and didn’t used gloves when making the sub. Will not be back.

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Roogie . 2022-11-01

MORE AT Google

this meal had to be the WORST meal of my life. i was served by a young woman who didn’t even wear gloves and got her dirty fingers all in my sub 😳. she didn’t even cut the sandwhich and when she handed me it she dropped it on the bloody floor. needless to say i still scranned it but it tasted absolutely rotten to my tastebuds. terrible #*#%*#

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Max R . 2022-11-01

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Incompetent woman serving me who took what seemed like years to make my stoned munch, also charged me £9 for a footlong meal never going back

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Finn . 2022-09-26

MORE AT Google

I had a terrible experience the worker let flies go into my sub and the doors are always open and they don’t wear masks Which he spits all over my sub it’s disgusting 🤢 and they have so much arm hair it shed into my sub NEVER AGAIN YOURE MAKING PEOPLE SICK

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Hassan Johnson . 2022-06-15

MORE AT Google

Don't bother ordering through JustEat. They got our order completely wrong and forgot items too. Freezing cold too. In fact don't bother ordering from any subway as they can't seem to get an order right.

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Adam Notman . 2021-12-22

MORE AT Google

Felt it was quite disorganised & although 2 behind the counter only 1 person appeared to be serving.

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Marlene Hughes . 2021-09-29

MORE AT Google

My 11 year old son visited the Giffnock Subway on 02 April and was overcharged for a meal deal. Being young he didn’t challenge the very unfriendly staff and left with his sandwich. It really spoiled what should have been a nice day out with his school friends on the first day of the Easter holidays, we won’t be back!!

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David M . 2021-04-03

MORE AT TripAdvisor

not good at all, they failed to change gloves when handling meat.. avoid at all costs as really poor

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ricrusky . 2020-12-30

MORE AT TripAdvisor

Calidad estándar de la comida del metro como la que se obtiene con cualquier metro, pero la interacción con el cliente es muy pobre y el servicio es bastante lento a pesar de que no hay cola. Realmente necesito trabajar en el servicio al cliente.

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Caley . 2020-06-25

MORE AT TripAdvisor

I'm very glad that subway was open

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Michael Reilly . 2020-06-24

MORE AT Google

Siendo un metro regular, aprecio un buen sub. Si bien la comida sigue siendo increíble, el servicio al cliente en la tienda Giffnock es impactante. Poca interacción y gente esperando mientras una niña sirve y las otras 2 se paran en teléfonos detrás del mostrador. Muy decepcionado, viajaré más lejos la próxima vez para evitar frustraciones.

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Kate S . 2020-06-15

MORE AT TripAdvisor

The dirt out side this shop makes me not want to eat here at all you think the would clean up there mess chopped peppers and blue roll all over the place

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cairnhill . 2020-02-25

MORE AT Google

Just had a just eat delivery from here wrong items sent and missing half of delivery. So called subway only to be told busy just now and don’t know what to do and then hung up on me. Customer service there was no customer service a disgrace

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Linda Kinnaird . 2019-08-01

MORE AT Google

New ownership has a terrible lack of training.

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Laura Stewart . 2019-05-04

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Ok for quick lunch when options are limited.

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zafar ajaib . 2019-04-20

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Went here with my son on the 21st of Aug 2018. Am still waiting on the owner contacting me about the hair that was on my son's sandwich which fell from the man who served us head onto the paper which was wrapped around his sandwich. Wouldn't go back worst subway i have been in for a while.

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emma mclelland . 2019-04-12

MORE AT Google

Great customer service, forgot my purse and had to run back, the assistant was patiently waiting for me to get back with my purse after I went to get it....

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Erica Halladay . 2018-11-26

MORE AT Google

A nice subway which has a nice attitude to customer service and allows customers to adapt to meet your specific needs.

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Donald R . 2018-09-09

MORE AT TripAdvisor

This Subway is NOT Halal. Go to the Thornliebank branch.

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Imtiaz Ali . 2018-09-07

MORE AT Google

Old bacon , old bread and not a lot sauce....

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Nikolay Danev . 2018-05-11

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My daughter loves subway, I think it's ok but they do have a good selection tbh.

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Chris Craig . 2017-10-18

MORE AT Google

Always a great selection of very tasted filled bagettes, choose your own fillings, look for the daily deals.

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Harris Benjamin . 2017-03-27

MORE AT Google

Not much to say really, if you enjoy Subway's food, you'll enjoy here!

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Alan Farmer . 2017-02-24

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