Mearns Wok in East Renfrewshire

The owner has to be the most argumentive and nasty piece of work to run a fast food establishment. If she's not shouting at the kitchen staff, counter people and drivers, she shouting down the phone at customers who dare to ring up to complain about their order or the food. Avoid this place

Unfriendly staff, portion sizes small for what you pay for, ok at best. Annoying that you have to make an order over £15 to pay by card. Better takeaways round about I’d recommend using.

Beef was half cooked and still had flour mixture visible. Salt and chilli chips are just chips with salt on and a few cut up chillies. They are not cooked and prepared as proper salt and chilli chips. I won’t be ordering from here again.

A busy place for food at the weekend, so booking is recommended. Prices are ok, and the food is good. Read the menu carefully and ask if it seems confusing! Service was good too without feeling rushed.

I can't believe how small the portion was, I got chicken satay and there was 4 tiny bites sized bits of chicken, I feel like I was completely scammed NEVER ORDER FROM HERE ! And I am no expert but I have never seen satay sauce this colour before

Worst Chinese food I have had . Chicken balls where disgusting and over fried . Spare ribs where dry and hardly any meat on them . Will not be ordering anything from mearns wok again .

We got a chicken chow mein but the ‘chicken’ was terrible. Rubbery?! Not proper chicken. Won’t be ordering from here again.

really happy, meal for one of my son's end of exams, delivered early, free meal because of cost, all meals really tasty and all 3 sons happy thank you, will definitely order again!

Stale prawn crackers. Chicken balls tasted like prawns. Chips were not cooked properly and the fried rice had been done in the wok for 30 sec max. Will not use again.

Disappointed with the quality of the food. The ‘ribs’ were very dry and overcooked which made the meat that was there very tough. The sweet and sour sauce had a strange taste. The Chicken Chow Mein was just a soggy mess and was uneatable. I’m afraid we won’t be ordering from here again.

Why can't you guys deliver to Barrhead. the food is so good from here lol

excellent arrived quickly and was delicious!

Food was of good quality and fresh.

Won’t be ordering from this place again .!!!!!

Absolutely useless. Ordered from them a good few times now over the past few months. Not once have they got the order correct resulting in me having to make a 2nd trip each time to get the missing food or exchange the incorrect item. Didn't ever receive an apology from them either. Will never be back

Great as always. Order is always correct. My regular place now. Thanks to all the staff

Absolutely uncalled for… went in and asked for halal chicken… in the food mixed was ham! DO YOU UNDERSTAND halal?! If you can’t be bothered separating your meats properly then don’t say any of your meat is halal! Learn the meaning of the term… your ignorance just to get a sale isn’t appreciated. You should be reported.

The food from the Mearns Wok is always amazing. We were disappointed when the Just Eat app gave a delivery time of 60-75 mins but the food arrived after 15, which was excellent and very much appreciated! I would highly recommend the Mearns Wok!

Chicken chow main dish was absolutely terrible so soaky disappointed and disgusting

From the initial phone ordering with the charming Jessie, to the quality, taste and portion size of the dishes, was delighted! Food was truly delicious and such good quality ingredients, free meal was such an unexpected delight too! Thank you to all at Mearns Wik, Happy New Year and keep up the good work 😋🥰 10/10

Food was terrible . Complete waste of money. Chips hard, prawn crackers stale and main course went in the bin. Never using this place again. Plenty of other options in the area.

Forgot to give driver two items. Have ordered from here many times and has always been nice. This time food tasted different, for how much we spent for the portion size and quality and forgetting half of my dinner as two portions of chicken balls got sent later. Not impressed. Couldn't even eat them when they camd as ate other items already. Not impressed was also cold when arrived. Wont be ordering again from here

Excellent quality food. Would definitely use again.

I ordered the beef and vegetable dish and the chicken with spring onion and oyster sauce. The meat was so tender and the food was freshly prepared. Enjoyed it.

Food was slimy and didn’t taste of anything. The chilli chips were not cooked through and were soggy on the outside and hard (uncooked) in the middle. The rice was ok but both main courses and sides were awful

Poor from the Mearns Wok who is normally great. Everything wasn't fresh, salt n chilli chips was just salt, chicken breast curry tasted funny and the chicken wings were horrible and gritty.

Food bland and crackers stale. Not worth thr money

Thank you guys for an amazing meal. The paper prawns are difficult to get perfect but u did it. I was blown away with the chicken curry the sauce is fabulous 👌

Had to call restaurant after it was marked as delivered and they admitted they had not even cooked the food yet. Eventually arrived and missing some of the order.

Order was incorrect. I was disappointed to get boiled rice instead of my order of fried rice. I would never order plain boiled rice. It spoiled our enjoyment of the meal👎

Exellent service fast food great highly recommend

Best value for money Chinese takeaway around. Good combination of great food at a reasonable price. I have been using this takeaway for years and the service has been very good. Used them to cater for my 50th birthday party for 30 guests

Sweet & Sour was a bit short on sauce!

Curry was so spicy, it was almost inedible. Left most of it.

Food has normally been good and warm but this delivery the food was cold and had to be heated which I wouldn’t expect as it’s a 5 min drive!

Nice but not as good as normal

It's the worst Chicken Maryland I've ever had. Only once piece of chicken when everywhere else you get two and the battered banana was stone cold and hard!!!. Horrible!!!.

To be honest food wasn’t nice at all no taste and to be honest would have been cheaper throwing something myself together and this was second time food wasn’t great so sorry won’t be returning

Wrong order when got home, charged for Salt and Chilli chicken wings- got chips! Call ti tell problem, told go come back with chips/ 14 mile round trip. Owner she comes on phone shouting at me. I asked her just to replace next time i’m in and she goes off on one. Poor poor service, won’t be back there!

Salt n chilli wings are great 👍

We foresee the food at 8:30 and it didn’t arrive till 22:17 by the time it eventually come it was cold and dry

Food wasn’t great. Ribs had no meat on them, Spring rolls were empty, soup was just water, not good. Service from young girl was good

Such a strange place I’m calling environmental health and trading standards on these people this place shouldn’t be in business, the owner also lets a 16 year old deal with business matters ? This is the worst food and worst shop ever why do people even order from here ????

Food was good although forgot to put a starter in order so had to contact them.

Not impressed (not blaming the driver at all) this order was pre ordered for 6.15 25 minutes late no comment. Now I’m not blaming the driver because I’m guessing it’s up to the restaurant to give the driver the right order. We were also missing part of the order. This isn’t the first time the delivery has slow. Pre orders surely should be delivered on time, I know it’s a rough pre order time but nearly half an hour late is getting a bit ridiculous.

Food was not as good as usually is. Ordered two fried rice and only received one. Complimentary prawn crackers were stale and inedible. Everyone was disappointed with the quality.

This is the worst Chinese I have ever had five stars for that. Greasy curry sauce, smallest portion of chips and the prawn crackers were soft as if they were a week old. Won’t be going back.

The order was missing a portion of rice and the food was cold. Really disappointed and won't be using again.

I order 4 cans and I never got them

Got the order wrong. Ordered salt and chilli chicken balls and got plain. Ordered fried rice and got boiled.

Manager is the most unprofessional manager I have ever witnessed in my life shouts at her staff shouts at customers vile little woman . Food is very overpriced the food itself is not up to an edible standard nothing tasted fresh sauces are like jelly I wouldn’t go to this take away and would not recommend to anyone . Never came across such a disrespectful manager towards her staff DO NOT GO HERE

very disappointed with service - cooks food arrived late - incomplete delivery which made it even later … food was cold .. chips soggy . doubt will order again. expect a full refund and compensation for suffering this poor level of customer service

Food was okay and it was delivered on time. Portion size is ridiculous. £7.90 for sweet and sour chicken and it came with 8 bite size chicken balls and didn't even get prawn crackers. Spent £35 and don't really feel satisfied. Can get better value and better tasting takeaways elsewhere. Also avoid the spring rolls it was like the veg inside had went bad.

Was a goooood meal just what we need after a long week. See you soon

Without a doubt the worst Chinese I have ever had....and I've had a Chinese in Spain. Don't go save your money or buy an Italian

Food was one of the worst I've had in a while. Spring rolls were disgusting and the Chow Mein was just as bad. Not only that, when the delivery came the driver said I still owed £5 as Just Eat didn't charge me the right price ? Rude

Probably the worst (and certainly not the best value for money) Chinese ive had. Sweet n Sour sauce tub was only just half full (Curry Sauce tub three quarters full. Chicken Balls (and the chicken inside) was as tuff as old boots. Texture was like leather. Chicken Chow Mien - chicken was horrid - big chunk of white, rubbery, tasteless protein. Not pleasant at all and wont be back. Sorry.

I wasn't going to write a review but changed my mind this morning. I ordered and collected two takeaways last night. When I arrived to collect order it was kept under the counter in the main shop - which is always freezing. As soon as I saw the chicken in batter it looked to me as if they had been re-heated because the batter was very dark in colour - not the usual colour. My son's chilli chicken was dry and the noodles and chips cold. Curry sauce was really gloopy and the sweet and sour sauce was an unnatural colour. I phoned and spoke to the owner who I think is called Winnie - what a horrible character she is - when I explained my complaint she pretended not to be able to speak proper English - but the gist of what she was saying was that she had used different flour to make the batter - but told me she would only replace one meal but that I would have to return both meals! - No thank you - I wasn't going to waste time going back to the shop for one replacement meal! We used to go here a lot but then the quality of the dishes started to fall and I stopped going there for a few years. Once Covid was over started going there again despite her dreadful manner towards customers. However, I should have known better when the food was ready within 15 minutes of me placing my order - this was obviously all re-heated food. I wish I had read the reviews for this takeaway before ordering yesterday - she doesn't get one good review! I won't be going there again - the food is definitely not up to the standard is was years ago and given her abysmal attitude towards customers she doesn't deserve to be in business - she certainly shouldn't have any direct dealings with the public. I feel sorry for the staff she has on the desk because all of them are very pleasant girls - its not their fault the food is not good!

We ordered three meals. After collecting the order, when we arrived home, one of the meals wrong and also without the rice. We were asked to take a second trip back to the shop with the wrong dish and pick up the correct one. When we asked about the rice, it turned out it was their error for not writing it down correctly when we ordered in the first place. They told us to then pay again for the rice in addition despite us having to go back to the shop to correct their mistake for not writing it down on our order and also giving us a wrong dinner. There was no apology or offer of good will for their mistake. They were rude and unhelpful, won't be ordering here again.

Still waiting on food over half an hour late

Had to phone and chase them up as we had waited a long time and eventually got it 20 minutes after the time specified (8:40) we were told between 8 and 8:20

far too expensive price of food is ridiculous I got soup, shredded beef and prawn crackers for £18.50

Nice new choice for a local Asian food stop and the food was delivered well ahead of schedule which for a Friday night was much appreciated!

Great speedy service. The chips were a tad undercooked but otherwise perfect.

£.15 Minimum card payment ...Nice to see they are helping with the cost off living crisis 😡 not right shame on you 😡😡😡

So you have to spend £15.00 if you use card ..🤣🤣 will not be getting a Takeaway from her and will not encourage them 😡 shocking as some people are struggling with the cost of living .

Ordered at 7 arrived at 9.25 after phoning twice to chase it up. Driver also gave wrong food at the first delivery attempt. Curry sauce had a pool of grease at the top and chips under cooked. Awful experience from start to finish. Was told because I wasn’t in Mearns my order would have to wait.

I ordered the food at 17:15hrs and was given a collection time of 17:40hrs. My husband arrived in plenty of time for collection to be told it wasn’t ready yet - it took until 18:10hrs before the food was actually ready. Whilst I appreciate they were busy they shouldn’t give a 15-20 minute collection time if it’s actually going to take three times as long. The food itself was fine but I was very disappointed in the service.

This order took one hour and 40 mins, which resulted in some of the food being cold. The beef from the beef curry was very chewy. I normally order from here and it’s quick and tastes good but this time was disappointing.

Ordered on-line, food was ready before the collection time and it tasted great 👍

Delicious food and great service.

Was an hour late, restsurant unhelpful when called told me driver had all deliveries. That was it not oh u will be waiting another half hour. No apology or anything

Ordered the same food so many times in the past but this time the portions were half of what we used to get! Spoke to them and they said the plastic containers were bigger! Not so as I still have the containers from previous order. Totally unsatisfactory.

Food arrived late and cold with 2 items missing,

Food was disgusting. Missing items too.

Food not up to much Onion rings undercooked King prawn chow mein was like supper noodles really disappointed

Chicken chow mein was awful contained mostly raw onions, prawn crackers greasy, black bean sauce had no flavour & spring rolls had no filling/under cooked!!

Always good food and service 😋

Item missing and when I called the restaurant to tell them not to deliver the curry sauce as our meal would have been called, the owner said she would send someone back to collect the chips that weren’t ordered. Really….by the time they collected chips were freezing. Not great service for something that was there mistake

Great service if you go to shop (in less than 15 mins) don't know about delivery. Food was really fresh and excellent.

Always lovely and we enjoyed this meal very much

Food tasted great as usual. Only one fried rice received though and we ordered two. 🙃

Meal was nice, but the prawn crackers had no crunch to them at all. Would have had more bite chewing into a wet sponge than the prawn crackers that were served up.

Unhappy with food, cold and disappointing. Won’t be ordering again.

We have used the mearns wok many times. It's the best Chinese in the area.

Once again food not ready at specified time.

Absolutely shocking. My family and I used to go here for take away since opening. However it got to the point we simply could not eat their food anymore and had gone majorly downhill. Tonight I ordered a chicken fried rice for my mum and went in to collect it. To only be told that they did not accept card payment UNDER £15!!! £15! Was told I could go to the cash machine to get money out for them but that wasn’t an option and is an attritious request for a customer in order to abide by their rules. Despite the fact it is illegal, I could still understand a minimum of £5 card payment but £15 is totally unacceptable. Business is clearly that bad they are avoiding tax. Hate to be a Karen but we will never be returning to what was once (a very long time ago) our favourite Chinese. Walked out and left the food there and ordered from Jasmine One in Giffnock. Absolutely shocking.

Good food and fast delivery service.

Chicken wasn’t the best. More batter than chicken. I won’t be ordering again

Food was lovely but their chips were disgusting

Food arrived hot and tasty loved Thai green curry with chicken will order again

Soggy prawn crackers. Can't even get the basics right.

Salt and chilli chips had Far too much salt🤢 Sweet n sour chicken and rice was great.😊

Terrible customer service and over priced food isn’t the best aswell curry sauce is way too salty and rice is really hard feels like it isn’t cooked fully won’t be going back here and don’t recommend anyone going here feel pure sick after eating it aswell

I didn’t receive my zinger burger !! Please refund this asap.

We ordered 2 munchie boxes that were very poor value for money for what we got. In comparison to similar type boxes from other providers in the area these boxes were very small on comparison.

Disgusting. Where did Wong go? Come back Wong.

Order took 1 hour and 45 mins to arrive. Order over £20 with no free prawn crackers even with it being so late. ‘Munchie box’ with chicken wings had 2 tiny chicken wings in it 🤣

I wonder how the owner cooks…. Looks like she shout to the food….😂 Absolutely not a clue of customer service very uneducated lady avoid spending your money to this business or else be ready to deal with a screaming crazy lady Absolutely a joke

Unfortunately we received noodles instead of rice