Jasmine One in East Renfrewshire

The food was cold, the munchie box had 2 chicken balls. Chips were soggy and food was dry. Portion size very small for everything. Not impressed at all considering i waiting well over an hour for it to be delivered. Never ordering from this restaurant again.

Food excellent and courier very pleasant.

Food was tasteless. This is the 2nd time ordering and same taste. Not ordering again.

horrendous. Food was late. and Singapore Vermicelli was Vegetarian. thsi mistake was made previously.

Munchie box filled with hardly anything but chips and food not taste right

not eaten here until last night and won't be ordering again rice stodgy sauce weak chicken funny taste off of it

2 hours this order took to come!!!!! 2 hours on a Tuesday night!!!!! Absolute disgrace!!

food is terrific! I highly recommend Jasmin One

Don’t really do reviews but this was the worse Chinese food ever. Along with it being over an hour late, obviously freezing, the whole experience will be one not to be repeated, got a one star cos it won’t let you put a minus !!!!

just amazing food as always so much left over lol

Food hot,got chips but hadn’t ordered them

As always the food was delicious and plenty of it

Great restaurant well worth a visit

I have been waiting more than an hour for this order and still hasn’t arrived. If the order is delivered on a Tuesday night 2 hours after the order has been placed, it means they should have canceled the order in the first place. I ordered at 6:20 and it is 8:20 now and still nothing.

Ordered food Tuesday evening so not busy you would think waited 2 hours for delivery and food was cold and limp … Won’t be ordering again

Good food as usual. Would order again.

Fantastic meal, arrived piping hot. Would order again.

⚠️ BEWARE OF THIS PLACE⚠️ I ordered food last night approx 6pm. Called at 8.30 to be told it was out for delivery, should be any min. Called 9pm to be told it was leaving anytime,asked what was going on, why I was being told different things etc, manager in background started swearing and shouting. Then the order was cancelled by them on their end. Then, this morning they tried to CHARGE ME FOR THE ORDER THEY CANCELLED and did not send. Absolutely shocking behaviour. Would advise people to check the other reviews and go elsewhere, save yourself the hassle.

Pedido comida para la familia aprox. 6 pm. Llamado a las 8. 30 , se le dijo orden ya dejada, será en cualquier minuto. Llamé a las 9 pm, me dijeron que la orden se iba pronto, pregunté por qué me dijeron que estaba en camino, etc. y cuán tarde era, el gerente de fondo comenzó a gritar y jurar luego canceló la orden. De todos modos, ya era demasiado tarde, sin embargo esta mañana me cobraron la comida que cancelaron y no enviaron.

Same as previous review, ordered over 2 hours ago and still isn’t here. Happened last time too.

Waited over 2 hours on a delivery. It’s still not here

Food was amazing! Great service! 5⭐️

After a long delay for a collection and the orders coming in non stop it's evident the shop can't cope with the demand and would rather churn out wrong orders and poor quality food than slow it down a bit. Have been given a tub of oil instead of curry sauce that would make a human sick and a Singapore chowmein with zero flavour. Abysmal

almost 3 hours to be delivered

Terrible. Tried here tonight rather than our usual place - took almost two hours to have our food delivered and it was all soggy and cold. We live two mins from the restaurant so not sure what the excuse is!! Awful though.

I recently ordered a home delivery from the Jasmine one because my regular takeaway was on holiday. I ordered 2 x special mixed curries a beef curry and a special mixed satay, all with fried rice sides. They were all awful. The curries had oil floating on top in the containers and the satay was unlike any satay that I've ever seen.! The satay sauce came in a separate container and it had oil floating on top as well.!!! It was also a lot more expensive than my usual takeaway. I will definitely not be using this restaurant again.....very poor.!

ordered from here a few times and has been good but waited nearly 40 mins for delivery and when it arrived it was cold and chips where soggy ended up putting it in the bin

Ordered for delivery ASAP and it came very quickly. Food was hot and extremely tasty - will definitely order again!

The delivery driver was very friendly, the food was delicious and good portions.

most of the food was lovely black forest gateuax not as nice as it used to be or a different one. was frozen and inedible so had to throw it out

as always the food was delicious large portion

Soup was good. Dumplings were missing the dipping sauce which is fairly crucial to the experience! Also asked for no chilli's in my main and the dish was packed full of them )-:

First time ordering from here. Food was great, the munxhie box was a good size. Good service

Great food, good price. bit disappointed about the delivery time from a restaurant 10 mins from my house.

My order didn't come. Can i have a full refund please. Thank you

Hugely overpriced, they charge 4 pounds for prawn crackers when other places give them away. Takeaway boxes also cost 1.50 each, never see this anywhere else either. And add to this a below par service. Save yourselves the hassle and go to a proper chinese

Food was nice.. took 2 1/2 hours to come.

Waited 2 hours for delivery-food was wrong and cold won’t use them again

Really went downhill, the chicken was not cooked properly. Chips were not cooked properly. Please avoid. Really hope more people will add their reviews to show how bad this place really is. Staff are Lovely and polite. Food quality is poor for the area in which they operate.

Every chicken dish was overcooked and dry, the chicken satay was the worse. The chicken wings came soggy and the lemon chicken sauce was bland. The duck, rice and noodles were nice but the rest wasn’t. For the price we paid it wasn’t worth it

Excellent meal ! Delivery quick too !

Food was absolutely delicious, fist time using Jasmin One and I will defos be back.

I felt the starter was expensive for 6 very small chicken wings. The main course was tasteless although it was a good sized helping.

Order took 2 and a half hours to be sent out and it arrived tepid, chicken balls were soggy and the Singapore chow mein is as bland as it could be

very tasty food. quick delivery

Will be ordering again, really tasty food thanks

Food excellent ! Delivery prompt !

Lovely food. Delivery took 2 hours!

Order took almost 2 hours to arrive despite only being a 5-10 minute drive away. Also no dipping sauce for either of the dumplings.

ordered at 18.24 had to call restaurant twice, eventually arrived at 20.20, food lovely but far to long a wait

best Chinese in the southside . great food

food was due between 7.10-7.30pm had to phone restaurant food arrived 7.55pm

Waited almost 2 hours for the delivery. Lack of updates. Food arrived cold and soggy. No refund given. Will never order from here again 👎🏼

Food was delicious and great value

Curry was congealed, the king prawns swimming in grease and with a vinegar rather than chilli sauce . . Munchy box had too many chips and not enough chicken etc. food was also cold

took 2 hours to arrive- got spicy sweet sour tasting chicken when asked for honey chicken. Black bean was good though

Food very dry. no sauce on house fried rice or chow mein, neeeeeeds sauce. very disappointing.

Excellent deal with local hero’s and 40% off

but you can make it fast and wee bit

Struan was a very polite and attentive server

Food usually good. Just waited 3 hours for delivery though. Said they were busy. No apology

Love the restaurant but takeaway food can be a let down sometimes. Hopefully this will be taken as constructive feedback. Their Chicken and Sweetcorn soup is watery and bland, the base stock needs to be improved. Their curry sauce is also bland, and can be too gloomy. However Their satay sauce is superb.

Wasn’t the greatest tasted like reheats.

High Quality Chinese Restaurant and Takeaway.

chips where tasteless & soggy. the chicken balls where cut up & put in a foil container which made them soggy. not the best & won't order again.

Ordered delivery 13/02/2025 just before 9pm. No delivery appeared. Couldn't call to enquire as they had either closed or wouldn't answer the phone. Normally love this place but will take my business elsewhere from now on. Would have been satisfied if they had called to advise delivery wouldn't happen so I could order elsewhere.

Not fresh. Got mucnhie box and essentially was served a box of chips.

ordered at 5:40 didn't turn up until 7:10, it was the wrong order. phoned them was told they'd go to the other address get the food off them and bring it to me, told them I didn't want it if it had been delivered to someone else. Driver turns up says he has my order it wasn't delivered to wrong house he had it in his car and would give it to me if I gave him wrong order back, he then drove away without giving me my order. no idea what the food is like but the service is atrocious

Ordered from here last night at around half 5, no kind of food got here until 7. However, about 10 minutes before this just eat said it had been delivered. So we rang them up and they said that that was a mistake and the driver still had our order. Ok. So then this guy turns up about 10 minutes later and hands us "our" dinner and saying stuff like "this your order" "you enjoy". So after this we took it into the kitchen to eat as we were starving, and when we opened it it wasn't our bloody order! Then phoned back for a refund and said it has to be done through just eat. However they also said that they knew who had our actual order and they'd go back to that person's house to collect it! We rejected because we didn't want to have food that was sitting in someone else's house. Then the driver returned to us and wanted the order he had given to us back! So we have him it and he then claimed he had the order in his car. He went into his car, waited there for about 5 minutes, done a 3 point turn, then drove away! He never returned with our order. This place, and ESPECIALLY the driver need to get their act together. The driver clearly doesn't have a clue what he's doing and was acting like he didn't know if it was new year or new york. Absolutely ridiculous. Avoid at all costs, or if you do go, collect in person so you don't have to deal with their cretin of a delivery driver! Never again, and moreso not appreciative either of the fact they couldn't get their lies straight about whether it had been delivered to someone else or if the driver still had it. If you are going to lie, at least do it right!

The beef satay was absolutely vile. I had one piece. Literally. The food was an hour late and no apologies. I received a message saying “enjoy your food” and the food never arrived. They informed me (after I called 4 times) that a car broke down. Absolutely lied on the phone.

Nice Chinese restaurant that has been here for decades. Take away tends to be pretty busy so delivery can take a while at times.

Food was good for the most part pretty disappointed by the chicken balls and curry sauce because they come in the same container and it just made so soggy and grim was pretty inedible wouldn’t have ordered it if i knew they came in the same container should probably clarify that in future

Food never turned up waiting for 2 hours

Food was cold on arrival but tasty

Food was nice. Make pancake rolls bigger please. Keep up the good work chef thank you

as always the food was delicious and plenty would highly recommend

After waiting 10 mins after the agreed time made me pay for a pre paid order and then gave me the wrong food. Promised to give me a full refund for the hassle which then refused to do. To compound matters further when I picked up my new order it was cold. Will not be going back for their poor food and awful service.

after an hour and a half of placing order, app said food had been delivered when it had not. called restaurant to be told it was on the way. App changed to" on its way "with an updated ETA +30 min ,called 30 min after that to be told it was on its way(still?) food arrived 20 min after that. ordered at approx 17:40 food arrived at 20:15!!. chips were definitely reheated curry was ok food was warm not hot. won't use again sorry.

chips tasted like yesterday chips and ribs and chicken balls so dry

Jasmin One always deliver excellent food bang on time

Ordered a collection for 5pm. Got a message to say it was ready at 5pm. Sat waiting for 55 minutes until it was ready at 5.50pm. Then got home and two dishes were missing. Phoned the shop and got shouted at by the lady in charge accusing me of lying and that she had checked my order? Rubbish customer service and was told to get a refund from JustEat. No apology 😂

We were delighted by our meal this evening. Five of us ordered a variety of dishes including black bean chicken, prawn satay and chicken fried rice. The order arrived nearly half an hour early and was hot and delicious. We can definitely recommend the set menu for one, including pancake roll, chicken and sweetcorn soup, sweet and spurt chicken with fried rice, and of course a banana fritter in syrup, all for only £11.

Ordered collection - when got home order wrong and told Jasmine One can't issue a refund from "their" website because "not their website". Food was poor, tasteless and felt like reheats. Will not use again beyond poor. Picture is what was being passed as salt & chilli chips ...........

Absolutely terrible ordered this food at 5:45 said it would be here by 7:15 it’s now 7:30 and the food has no arrived the restaurant is 10 minutes from my house I ordered 2 things get you’re fu*king drivers sorted

Food was cold when it arrived and everything was coated in grease. Part if the order was also missing. Tried contacting the restaurant but it just rang out, very disappointing.

Pedí una comida para llevar a través de comer. La entrega tardó casi 2 horas y cuando llegó las patatas fritas estaban mal cocidas y frías por lo que tuvo que ser arrojado. He utilizado el restaurante para la entrega en varias ocasiones, pero no creo que lo volveré a utilizar. Estoy muy decepcionado de esto porque su comida es generalmente buena, pero incluso el arroz estaba empezando a enfriarse, pero no se aconseja recalentar el arroz

food was delicious good portions and hot

The woman who took our order is incredible at her job and deserves a raise. The food was impeccable, and came earlier than expected.

I ordered king prawn chow mein which turned out to be a portion of noodles and some prawns. No veg or any sauce with it. Dry and tasteless.

Terrible service staff very ignorant and manager very cheeky xmas day was a shambles and half our guests never got there dinner had to get it in takeaway tubs we were there for 3.40hours and only had our starters they were that slow never had pudding or teas or coffee manager never even came to appaulageies because I payed the bill up front so they didn't care they already had been paid for the 10 of us never again will any one I know go to the jasmin one in giffnock again we normally go every xmas.

SERVICIO TERRIBLE ACTITUD TERRIBLE Nunca he estado en un Restaurante que tome UNA HORA Y MEDIA sin ser atendido y el personal con actitud despreciable porque tuvimos la osadía de quejarnos. IZQUIERDA... DIJERON QUE NO RECUPERARÍAMOS NUESTRO DEPÓSITO, UNA EXPERIENCIA HORRIBLE ¡ADVERTENCIA!

Said ready to collect at 18:50 and only ready now!!

Food is delicious, with generous portions and reasonably priced. What lets them down is overbooking ; they are on numerous apps; just eat, Uber eats, deliveroo and scoffable. The restaurant needs to have realistic delivery and collection times. Our order was confirmed as being ready for collection at 6.12 pm on Tuesday and we had to wait in the reception area along with another six disgruntled customers. Our food wasn't ready until after 6.55 pm. The staff were apologetic, but the service is overshadowing the food.

Great food,, but consistently late.

The food was excellent and more than made up for everything

The best Chinese I have had for a long time absolute cannot fault it in any shape or form an amazing food thanks you

Food not up to same standard as usual. Had to return one of rwo dishes as very watery and runny.

Fantastic as usual lovely Chinese

5 star service as always ***** thank you

Chicken dry,beef like dinner meat. Very disappointed