Subway in Derby

Outstanding customer service, 👏 👌 really impressed 👏

Amazing service and foods. Will be back again. I will recommend this store to everyone!

Top notch service from Manager 👌Highly recommended this Branch ❤❤👍

Top notch service from Manager! Highly recommended 👌

Nice foods. Also very good customer service, highly recommended

Nice food, Friendly environment.

I went there with my friends the service of staff was excellent. Everything neat and clean . Food was fresh and tasty . I definitely visit again .

Thanks for serving a memorable food.

Memorable food and shop is very clean. Thanks

Thanks for fresh food and nice service

Best foods I have ever had in a Subway store, such a nice and fresh foods. Very well managed and clean store. Also huge seating area with washing room and baby changing facilities 👌 👍

What an amazing store and amazing foods. Also very friendly staff 👍

Its good to see this is halal Taste is very delicious. Amazing different food.

The food was quite nice and service was also good

Such a nice place to have a wonderful sandwich. I had been this branch yesterday and was impressed by the fresh foods and amazing customer service 🙌 👌

Very good service and lovely food. Thank you very much.

I came here today with my friend and the worker was absolutely lovely and made my experience even better!!

highly recommend this shop.”Their customer service is very well and there shop is also orderly and clean.The product quality is consistently outstanding.I was completely impressed with their professionalism and customer service.

I placed order on online.Thanks for lovely service and also for fresh food.

The food is delicious and the service is amazing.

The guy who is working here, Rashed, makes amazing proper subways and is an amazing staff

Nice atmosphere, nice customer service, yummy sandwiches... Loved the experience!!! Thankyou subway 😃😃

Got lots of food choices... Nice service, clean areas and hygienic washroom.. good music for customer enjoyment... Gotta suggest to all my friends... Really loved the first experience

Thanks for yours nice service and memorable food.

Raashid was very sweet, had a great time!

Lovely food and good customer service.Thanks

Wonderful service and delicious food. Thanks a lot.

Best subway in Derby city centre 👌 great place to seating down and have a meal. Amazing foods also very friendly staff,🥰

What a nice store. Huge seating area. Excellence customer service and fresh service. Strongly recommend this branch 👍🙏

Food quality was really good and nice customers service.

Impressed by the staff and the food. Always been a fan of Subway but this one is the best. Goodluck 💯

I placed an order for delivery. Upon receiving it, I was thoroughly impressed with the excellent service and fresh food.

Awesome experience at the Subway Halal branch on Corn market! Food was fresh, the service was fast, and the staff were really friendly. It’s great to have a fully halal Subway with so many options to choose from. Choco chunk Cookies 🍪 The sandwiches were made exactly how I wanted, and everything tasted delicious. Clean environment and great portion sizes too! Will definitely be coming back. Highly recommended! 🌟⭐⭐✨ Must visit this branch 😍

The best sandwiches in town!! I recommend it!!!

Freshly baked bread and fresh foods as always 😋 I love to come here because of friesh foods.

After a long time I went this subway ad very happy about their service ad fresh food. Lots of love.

Food is great every time and rashed is lovely

Outstanding service by staff, very clean store, food also very fresh. Strongly recommend this branch ♥️

This subway food is very fresh and delicious

I am a trveller. Oftenly I travel different cities and took different food. Today I went this subway. Their food and service is just amazing.

Very good service and food also very nice

Outstanding service. Very polite staff and delicious foods. Recommend this subway branch to everyone.

Such a nice and clean store! huge seating area with baby changing facilities, first time I have been in this store and impressed with the exceptional customer service. by the way recently they are converted to Halal. they also given me some vouchers that offer two can dine in for £9.99 with meal deals and buy a 6 inch meal deal and get one 6 inch sandwich free. Strongly recommend this halal subway franchise branch. 👍🏻👍🏻

Love this newly converted Halal store. So far my observation this is the best halal subway branch in Derby City Centre. Recommend this branch to anyone looking for fresh foods.❤️

Great staff and clean place really pleased

brilliant service and very polite staff

Delicious foods, toilet facilities are very clean 👌

Loved the free cookie, for a review! Bit too warm in store but comfortable nonetheless

Outstanding customer service 👍🏻❤️

Big Bomby was delicious. Very friendly staff. Will come back again ❤️

Very helpful staff members. Sandwich was amazing 👏 alos very clean environment 👌

Nice food with excellent customer service.

Great Service got my complicated order correct and were very friendly. Delicious food too!

Loved the service and the food! Was really good! It’s halal aswell!!!

This Subway is fully halal and offers fresh🥗, delicious sandwiches. The new management is excellent, ensuring top-quality food and service. Manager Iqbal is incredibly friendly and professional👍, always making sure customers are satisfied. Highly recommended for a great halal meal! My kids like to go in this Subway 🥗

Best Subway in town so far my observations, very helpful staff members

I have an amazing experience with this converted Halal Subway. Such a nice seating area with kids changing facilities. Also very fresh foods, polite & friendly staff members, definitely recommend this halal Subway ❤️

Very happy with the customer service. Very nice and huge seating area with nuce music on. Loved it

Hi i had food on this store food is lovely hot and tasty me and my kids enjoyed the food from this store .staff is very friendly .

I have been to this subway couple of times and I’ve been amazed by the cleanliness and quality of fresh foods. Also very friendly and polite staff members. The staff who served me was very helpful with great customer service. On top of that it’s turn halal .Definitely will come back again 🤌🏽

huge setting area, outstanding customers service by the staff members❤️

What a clean store and fresh foods

Nice foods also very clean environment 👌

Very polite Staff members, also very clean store

Subway in Corn Mkt subway is Halal now, I have been this store yesterday and was amazed by the new management. The store look so different now, very clean and tidy, foods looks very very fresh, will be regular in this store now!

Outstanding customers service ❤

Wow It's Halal now, what a good news 👏

Very polite staff members. Food look fresh. Will be back again 👍

What a clean store! Food also very fresh and delicious❤️

My experience with this store is the worst encounter of customer service I have ever had. The food was so stale and rock hard it was inedible. A woman in a black top that served me was so rude and kept messing up my order despite her top saying manager so I’m unsure of how this establishment is being run. I am also appalled with the way she was speaking to another staff member ( the other girl was friendly she made the experience better). The radio was so loud I felt like I was walking into a nightclub and not a subway franchise. Overall I would recommend going to any other subway there’s lots to choose from in derby.

Poor management, the food is of low quality as it doesnt seem the freshest, better to go to the subway down the road

Fantastic Service & Fresh Food – Thanks, Kieran! I had a great experience at Subway today, thanks to Kieran, who provided exceptional service! He was friendly, attentive, and made sure my sandwich was prepared just the way I wanted. It’s always nice to be greeted with a smile and served by someone who genuinely cares about customer satisfaction. The ingredients were fresh, and my sandwich tasted amazing. I also appreciated how quickly and efficiently Kieran handled my order, even during a busy time. It’s customer service like this that keeps me coming back! If you’re looking for a great meal and top-notch service, I highly recommend visiting this Subway – and be sure to ask for Kieran!

Rowin and Royah are literally the best! Very welcoming and kind. Amazing customer service & very sanitary with how they make the sandwiches. They’re also respectful and pay good attention to detail. My favourite subway to go to tbh. Reanna is also excellent with customers and myself, such a sweet vibe in there.

Ordered a chicken tikka sub through Uber eats. The food was okay, but I got the complete wrong bread, hardly any cheese and plain chicken with 0 flavour. Not what I ordered. How hard is it to read an order from a screen and give the customer the correct order?

It's not a great vibe but the salads are fantastic

Staff are very friendly and welcoming when me and my children eat here, very accommodating and the store is always nice and tidy, lovely atmosphere

Honestly can't recommend this subway enough. The food is always the best and the staff are so kind, polite and patient. 10/10

Me and my other half came in quickly to change our little boy who had unfortunately had an accident. When we entered we heard one of the staff members I didn’t get her name but was maybe late twenties making comments about us and then decided to walk round the back of the store and remain there until we left. I think personally this is very unprofessional, disgusting and a poor show of customer service. The only good point is the other member of staff who was on a younger lady in her late teens who was on, cleaned the toilet for me before I used it.

My only complaint is that the tables are dirty. I mentioned that they were dirty but was just looked at.

Wouldn’t recommend ordering a subway for delivery as my sandwich looked and tasted appealing unlike how it does when buying in store face to face and you can see it being made! Far too much mayo was added so it was coming out the sides and all on the paper, the cheese wasn’t toasted (the best part!) so had a cold sandwich which drastically changes the overall taste and experience of the sandwich No pickles or cucumbers were added as requested, overall seemed like a very rushed job which is sad because I’d been looking forward to this all week :(

Food as good as always, staff cheerful and friendly the atmosphere was quiet and calm 19-06-2024 VERY COOL and peaceful, food plentiful and the staff were friendly, helpful and very patient.

This isn’t a complaint directed at the store it is directed at the franchise itself, how is one single triangle of cheese in a sandwich in anyway acceptable for a kids meal , I had to get extra cheese

Got served by a man I believe his name was Connor amazing service and excellent sandwich maker

Give Stewart a raise! Exceptional service

Strategic location, kind of town centre, with accessible entrance, SP wheelchair friendly. Excellent customer service with Subway signature menu.ine was vegetarian and it was delicious.

Very Friendly staff, lovely environment, everyone was so welcoming and friendly, I really enjoyed my meal and I will definitely be returning

I had a big breakfast…. It was very tasty..I had half and other half I have it later…I will definitely order again..😉

Went in with my partner at half past 5 this afternoon, and had been served by a woman in a calm and friendly manner. We were then served by a man who served us like he was in a rush, admitted he "wanted to go home", frightened his female colleague, took very little care in handling the machinery and produce, almost destroyed the sandwiches, and provided very little positive customer service. Was very tempted to just leave the store and get our sandwiches somewhere else.

The sandwiches are usial Subway but the staff at this particular Subway tend to rather rude and unhelpful. I will just go to the other subway 100 yards away from this one (over the road from McDonalds) in future.

the lady in the blue T-shirt could be nicer

Lovely Staff, Always Clean. Good prices. Good food. Nice Experience.

All kinds of fresh choices sandwich in our choice of bread

Had a lovely vegan 6 inch chicken tikka sub. The staff were especially great and the highlight was a conversation around if the southwest sauce is vegan and the vegan police from Scott Pilgrim. The vegan cheese also tastes exactly like dairy cheese so that’s a bonus. Will definitely come in again.

Standard subway 😋 nice and clean

A kid jumped me but the sandwich was nice :)

Nice, friendly staff, good food

The Single server didn't disappoint despite having to juggle several orders.

Friendly staff, all food available

Went to the one opposite Barclays bank first and got a passive aggressive server who didn't seem to want to serve. No welcome, no smile, just told to move to the left in an unfriendly manner. (there was a sign but as I'm unfamiliar with Subway I didn't notice at first). So I moved left and then got ignored and eventually told "sorry" we are dealing with a spill behind the counter!. He then went and got a mop and did his thing. By that time my confidence that he would wash his hands and not bark at me had evaporated. I was reminded of an episode of Jerry Seinfeld where they visit a soup takeaway (The soup ****) where if you do not follow the procedures to the letter they say "no soup for you!" I wasn't going to wait to find out if the same fate awaited me so I quietly left before he came back. I was curious if the other Subway was comparable and sad to say it was! I did however stay to let the experience run it's course. It was that same bossy "passive aggressive" disposition that prevailed in the previous shop. I got the "upselling" routine and had to, forcefully a number of times insist that the meal deal price on the board was all I wanted to pay and that led to bring rationed to a skimpy amount of ingredients (nothing like the picture). I could see this had pressed his buttons. In the end I got the sandwich and drink and sat down at an unsanitized table but with a nice view and comfortable seats.That I pointed out to him and I asked for cleaning materials to do it myself he then pointed for me to sit in a corner. I refused and said I'll wait for you to finish cleaning which he did, although it was cursory. He then realized that he was out of his depth with the officiousness because I was having non of it. I sat in my original seat and finished my sandwich and it then seemed like my insistence had prompted a charade of sweeping and cleaning other tables and floor areas which I notice was not thorough and seemed like"grandstanding". In my opinion there is a training issue and a business model issue. If you put what I consider to be poorly trained high pressure sales persons behind a counter with what seemed to me, like an opaque menu that consists of single unpublished add on's masked by a base price, making the finished product more expensive than advertised and without being told the final price with an opportunity to decline until pay time at the other end of the counter. Hence the risk is you may get staff ignoring other important issues which I seem to have observed first hand. I noticed that on the business profile at the time of writing they are short staffed for table turnaround cleaning staff. Which may account for part of my experience. However, that leads to seams between cooking and serving and cleaning and there has to be hygiene barriers observed between. The risk that after cleaning they are breached may well be incentivised by the time pressure it creates. Hopefully my comments will be taken on board and improvements will be swift and lead to happy customers and staff. Every business should acknowledge shortcomings, make changes and move on I hope my next visit to"Subway" will be like visiting a 5 star hotel and not, well...a subway!!

Helpful & friendly staff. Good selection, lots of options.