Based on 130 opinions finded in 4 websites
Opinions
Unfortunately I found the quality of the food and the service to be disappointing. The food was of a poor quality and the service was indifferent.
Gavin Lowe . 2024-10-20
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I came in today, It was very busy. But the lovely blonde girl with the tattoos at the counter was so friendly. I could tell she was tiered but she was so accommodating which didn’t go unnoticed by me. A Very polite young lady!!
Elina Soane . 2024-07-21
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5 stars, I came in on Friday in the afternoon and was served by a lovely girl with blonde hair and tattoos, she didn’t seem to have a name badge but she was very smiley and friendly. However I was quite disturbed when a man who had done my salad, with a long beard and glasses, I believe his name badge said David yelled at her. She had asked if he had cut a sandwich and after repeating the question multiple times because she was ignored, he yelled at her “yes of course I did, why wouldn’t I cut it” I found this upsetting. However food was good, and staff are mostly friendly.
Niamh McAlister . 2024-07-20
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The food was freezing! No way would I have paid that much for cold food!
John . 2024-01-04
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Items missing, what we did get was wrong. Whole order was cold.
Laura . 2023-11-17
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Been to this Subway today with an elder person to have lunch I paid for the drinks and I asked for one cup, they've gave me one which wasn't safe for the elder person so I have asked for a normal cup and I said I would pay for it the surprise was that they charged me like for a drink so I payed £ 1.49 for an empty cup this is all I wanted as I already bought a drink don't need one , the staff explained that they already gave me one but I explained to them that it's not safe to use. All in all food was ok but staff attitude was not quite ok. Definitely even if I am very hungry I won't pay to eat here.
Ionel Ene . 2023-10-09
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Click and collect order never polled over and then wrong drink.
Robert Marcello Hicks . 2023-05-12
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Staff are rude, can't understand what paying customers are saying due to poor English. Cleanliness is horrendous didn't change gloves or wash hands between tasks. Took food home tastes horrendous
Marc Pentecost . 2023-03-10
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I am amazed by the workers here, the food is good but the workers!! SOMETHING ELSE!! especially thanks to nick and tallen for a service with a smile!! nick and tallen deserves a raise!!
Carter Louis . 2023-02-03
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Staff were great in this occasion there have been times when they havnt been so good. This time they were helpful, friendly and nothing was to much. The food was great and very tasty really enjoyed it will definatly go again, only wish there wernt so many youngsters hanging around in their in an evening it's very unpleasant.
Sharon Holland . 2023-01-09
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Food was fine. Service terrible and don't use the toilet - discussing!
Naomi Pitt . 2022-12-23
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My order was cold when it came and items from my subs were missing
Ian Smith . 2022-12-22
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Despite the shop having some difficulties due to a couple fridge break downs, the person serving could not have been more helpful. Clearly a bit stressed but going out of her way to help and very appologisetic.
Trevor Weeks . 2022-07-19
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Wonderful food and great service. Staff extremely friendly and helpful.
Sue Chapman . 2022-07-19
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Incredibly rude staff after placing an order online I had missing items which I chased through the app I used I phoned the store to tell them I was told “that’s not my problem” and they hung up
Katie Buttigieg . 2022-06-18
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Second time I've ordered and both times they've have got order wrong.
Samantha . 2022-06-10
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Delivery driver Mark was friendly and polite
Jenny . 2022-06-07
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Very cheerful deliver driver- think his name was Mark.
Louise . 2022-05-20
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Mark was very kind and polite.
Andrew . 2022-05-13
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Thank you delivery man sorry I missed you .food was great .
Alison . 2022-05-12
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Mark was great and the food was the best I've had from there
Harriet . 2022-05-12
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Food was good, and delivered fast.
Joshua . 2022-05-11
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Food was nice, minus missing the bacon from my chicken and bacon wrap. Mark the delivery driver was happy and friendly
Roxy . 2022-05-09
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Pre - ordered for 5pm, however received 3:25pm, not brilliant. Even said on Subway receipt delivery 5pm. Servings are much better when ordering in store than online.
Carol . 2022-05-07
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Delivery driver was mark, very friendly
Craig . 2022-04-28
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Delivery driver mark was really friendly and food was perfect! Thank you :)
stella . 2022-04-27
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For those that love a Footlong or 6" Sub look no further.
Simon King . 2022-04-15
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I pop in here a lot. Always a lovely Sub.
Droner . 2022-04-13
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Great service, and my 4 year old said "wow, they are so kind" when she received her kids pak which included an activity book and crayons. After eating she said "that was the best sandwich ever. We should live here" so 5 stars from her ✨️
Claire Collumbell . 2022-04-03
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Quite a few items in here for snacks, including veggie meals, plus drinks, also toilets.
John and Sandra Diamont . 2022-03-19
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Asked the staff for steak and cheese with extra cheese. They proceded to ask if I wanted salad, to which I said no thanks, just as it is. So why on earth did they smother my sandwich in garlic mayo????? I dont like garlic nor do I like mayo.. This was over £5 for a pkt of crisps...the sandwich went in the bin. Def wont be back.
Lesley Skates . 2022-03-09
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Delivery was fine. But the wrap was made so poorly and with no sauce despite my asking for it. Really bad.
Dany . 2022-01-14
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Sub wasn't toasted and no cheese included. Also my drink was left off the order
jamie . 2021-11-21
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Salad was all wrong in my sub, allergic to onion and it had loads inside. Also my husbands sub was wrong and missing salad too
Gemma . 2021-11-11
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Super friendly staff and management. Goid place to relax.
Ronald Erlank . 2021-10-10
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Good clean place ... food was nice ...
Paul Soper . 2021-07-04
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Food always made to order, shame currently closed as its my go to place when in town for lunch, always clean and speedy service
Thomas Nolan . 2021-02-27
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Nice and friendly even in the time of covid
Simon Shafi . 2020-10-26
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As good as all the other subways. ; )
stephen C . 2020-09-02
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Well, I van only say that I love subway and this franchise has friendly staff that goes the extra mile. This cant be said about some other branches, I will be back for my sub
Catherine F. . 2020-05-28
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bedsa bit stuffh, Burnthe rooms are clean.
john brow . 2020-04-16
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Open early in the morning, good quality.
Tom Beckham . 2020-02-22
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Service is nearly always slow but food is always good. Staff are for the most part very friendly.
Jordan Murrell . 2020-01-30
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The meatless mariana was good with the sweet onion sauce but they were a little dry. Customer service needs improving. Definitely not service with a smile here. Overall, good value for money though.
Aaron Turner . 2020-01-18
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Excellent Customer services very helpful staff food was good had salsa chicken nachos
ben bateman . 2019-05-22
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Good food overpriced without the deals
Amy B . 2019-04-23
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Let's just say 6 inches is the perfect size ;)
Ellie-Marie Anderson-Swan . 2019-04-16
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The best subway I go to because you don't need to tell them how to do their job. They can make everything on the menu without questioning everything.
Jason Byerley . 2019-04-08
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Always the perfect sub or salad, unique to How you like it.
paul kent . 2019-03-26
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The fast food king. Assuming the sandwich maker has fast hands.
Potato Walrus . 2019-01-17
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I asked for a fokkin sandwitch and they sad ‘ ur a chav so no’ no I’m mad so I beet them up with me nans stick now they give me fooling bread!
Big Lad Mc Chav . 2019-01-14
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Consistently good food and service.
Bob Peel . 2019-01-01
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Great sandwhich shop staff are really friendly, kacie is really nice
Lewis Roy . 2018-11-18
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Delicious , fably priced grub. Fast eficient servicre!
Stephen Watton . 2018-08-17
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Reasonable prices for a mega melt and coffee but tasted like cardboard!
Rob Fox . 2018-08-15
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Very helpful staff lovely and clean.Coffee not bsd
Christine Denney . 2018-08-03
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Nice subway. never too busy. Some outside seating. Large disabled toilet. Staff are regular so you get consistency. Not far from the Cuckoo Trail. Free parking nearby too.
Toby Field . 2018-06-28
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Can't help but feel sorry for staff as only one member of staff on duty in evening. So can take some time to get food.
William Breeds . 2018-04-28
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Brilliant service quick and efficient
Karen King . 2018-03-15
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A bit small inside not much seating if busy but great location in the centre of town and food is fine
Mark Newton . 2018-03-04
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Very clean. Friendly and Courteous service. A very tasty late lunch. Thank you John
Mammooshka . 2018-02-11
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Foods always loverly, always clean and tidy and the staff are polite. Can't fault it
Adam Stevenson . 2017-12-31
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Always made me lovely food that is made with fresh ingredients right in front of me.
Rob Thompson . 2017-11-24
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Lovely clean fresh, staff helpful & chatty
Amanda Morris . 2017-11-23
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Friendly staff and good service, managers especially courteous
Adam Martin . 2017-11-11
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Quick service but gotta take away that one star for the lack of outside seating. People sit outside that don't even buy from subway, where am I supposed to smoke with my coffee?
Norman Munneke . 2017-07-04
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Awesome food, I treat myself once a week.
BBHN UK . 2017-06-12
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Staff always friendly. quick clean service! good food.
Rattling Spanner OUTDOORS . 2016-11-09
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Excellent food, staff very friendly and helpful.
Adam Field . 2016-10-13
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Nice clean restaurant and the staff are always polite and friendly
thomas butcher . 2016-08-28
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Great service and an enjoyable experience for a quick lunch
Jason Bateman . 2016-01-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Do not order! Received no food and after a month back and forth with customer service they still refuse to refund! Delivery driver 'attempted' delivery but no one called or approached house
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*Do not use* I ordered a delivery from their website. The order was rejected, I phoned to check why and to request a refund. I was passed to a so called manager. He was very aggressive about the refund. After a heated discussion he shouted down the phone “ You Fuc*ing Bastard” and slammed the phone down. This place and this manager are an utter disgrace. I hope you get boycotted by the Heathfield residents and go bust!
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Very average food i cook better at home. No effort was made to please. everything seemed too much trouble.service and atmosphere very bad.wont be returning