Based on 336 opinions finded in 4 websites
Based on 336 opinions finded in 4 websites
Nº 256 in 276 in East Lothian
Opinions
Great quality, Great quantity !!
Ryan . 2025-02-08
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ordered hash browns and received waffle fries when I don’t like waffle fries and my order is freezing cold
Craig . 2025-02-04
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Ohh absolute sandwich heavan,the footlong chicken teriyaki with cheese&onion,mmmm
David Norris . 2025-02-03
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the side was just a wrap with very little inside so definitely not impressed
Ian . 2025-02-01
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Delivery was great, food was terrible, baguette was soggy and inedible, binned the lot
Ian . 2025-01-30
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They forgot part of my order which was my waffle fries but the rest was good.
thomas . 2025-01-29
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The staff at Subway Musselburgh are welcoming, friendly, and amazing at handling the food, especially with my coeliac disease. They are great for people with allergies and intolerances.
Jasmin Notarangelo . 2025-01-27
MORE AT Google
Ordered the meal deal footlong only 6inch came and wasn’t even toasted when asked for it toasted
Ben . 2025-01-27
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Very fast delivery and quality food with food quantity. Will defo be making more orders!
Ryan . 2025-01-11
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hot, fresh, full of meat and vegetables sandwiches. meatballs are so good I just adding them to tomato sauce for dinner. love this bramch
Peter . 2025-01-06
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well for the first time out of numberous orders they have made a boo boo, ordered a meatball sub, with no cheese. turned up with cheese so couldn't eat it, no point on reordering as I lost my appetite
Sean . 2025-01-04
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no salad on 1 of the subs ruined it
sam . 2025-01-03
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Toasted bread not toasted, food was soggy and cold. Terrible
Jack . 2025-01-02
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Not what we asked for. Totally wrong sub bread sent and don't like. Unhappy with my order this time.
denise . 2024-12-29
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Couldn't find a driver for 3 hours then marked my order as delivered. I know it's Christmas Eve so I understand finding a driver might be harder than usual but why did you mark it delivered instead of cancelling it?
Bryan . 2024-12-24
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Order was missing both drinks and cookies from the meals. No option to submit that these are missing, only the full meal can be selected
natasha . 2024-12-21
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Happy with delivery and also the guality and presentation of food in Musselburgh subway are fabulous.
Sharon . 2024-12-19
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I’m not even sure it deserves one star. Absolutely shocking service from a deliveroo order which was completely wrong and they weren’t willing to send the right order. 10 days for a refund too. Both rolls we received were disgusting thrown together.
jenna mcfadyen . 2024-12-14
MORE AT Google
gluten sandwich packed separately with a lovely picture. I just love this place they never let me down. 5☆
Peter . 2024-12-14
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Happy with delivery and food was lovely.
Sharon . 2024-12-12
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Food was lovely however got sent the wrong type of cookies.
Hannah . 2024-11-25
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well once just eat driver is out the way Musselburgh subway is my no1 subway in Edinburgh area. always give what I order and food is fresh 😋 tasty. I been let down by other places but never by Musselburgh
Peter . 2024-11-21
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Asked for no sauce on sub and they still added it. Staff clearly don't care enough to read the notes on tickets. Ruined my lunch.
Liam . 2024-11-18
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food was off the lettuce was black!! went straight in the bin. it tasted so bad
Noor . 2024-11-17
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I said no sweetcorn and I got sweetcorn…
Alex . 2024-11-16
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food was good well wrapped and courier was polite and friendly
Sharon . 2024-11-14
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I love Subway when I go to the shop but whenever I order a delivery, there is something wrong with the order EVERY SINGLE TIME - Items missing or wrong items sent or just not paying attention to the order whatsoever. Happens at both Subway Musselburgh and ASDA.
Mike . 2024-11-11
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Shocking way to send a subway out.. the bread was absolutely solid.. My son barely ate his. The pepperoni slice, understand that was free but that never even got eaten, it was upside down and cheese sauce and pepperoni slices there all stuck to the box !
Bernie . 2024-11-05
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courier was polite and friendly
Sharon . 2024-10-31
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what a big let down on just eat ! I paid tip delivery service charge and they don't want to refund me it!!!! my Musselburgh place is good my order is there but delivery guy didn't bother to do properly job!!! it's just eat delivery driver I'm disappointed.
zofia . 2024-10-27
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Good food and delivery was good too
Jane . 2024-10-24
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Paid for double cheese n got no cheese, paid for nachos n got no cheese on them either, absolute liberty
Lisa . 2024-10-19
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I ordered it but never received it even though it said it was delivered so I’m unsure what happened with it.
Erin . 2024-10-17
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delivery on time right to my door. restaurant always get my order right. I love this place ❤️
zofia . 2024-10-15
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I ordered my food 2 HOURS AGO . Absolutely outrageous. My food was stale by the time it got to me .
Carla . 2024-10-06
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Did not receive Cookie with order! But been charged
Ann . 2024-09-25
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Food arrived cold as if in a cool bag despite being asked for toasted and the driver was rude both on the phone and when asking for code
Bailey . 2024-09-22
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restaurant done amazing job with sandwiches and preparing gluten free version ( packed separately). driver was nice, friendly and made an effort to find right home food came nice hot. absolutely amazing service 👏
zofia . 2024-09-21
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Food was not delivered and was a joke
Izzy . 2024-09-14
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I ordered cookies and never got them
Scott . 2024-09-07
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Food was freezing cold could not eat the potato pieces and baguette didn’t even feel toasted
Ellie . 2024-09-07
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Food was cold due to my cold juice being put in same bag while out for delivery cold and soggy not good
Scott . 2024-09-06
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Took an hour just for the order to be moved from confirmed to processing - tried to cancel after 45 minutes for it to say I’d still be charged. Delivery driver asked for code which had not been sent to me therefore took longer and food ended up being cold and soggy.
Hannah . 2024-09-06
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Great sandwich thanks Kai, such a handsome guy with great attitude, I will pay more tips for him :-P
Shic . 2024-09-02
MORE AT Google
The waffle fries came cold and were really wet? the footlong wasn’t cut in half usually is cut in hf.
Daniel . 2024-08-27
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The one thing that was missing from my order was my dipping sauce for my turkey and cheese footlong dipper
Charly . 2024-08-23
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Just wanted to review my oder today as it was absolutely sublime! Came as quickly as I can ever remember and was made to perfection. Thankyou
Steven . 2024-08-21
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Delivered to wrong address. Never received food.
Cameron . 2024-08-21
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for everything in the order but did not give me a foot long cookie
Daniel . 2024-08-17
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Subs were nice and well presented. The pizza slice was all stuck to the box
jackie . 2024-08-15
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food lovely and the wee note saying I hope I feel better soon was a lovely touch. appreciated x
R . 2024-08-14
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Delivery Driver didn’t know where he was going and by the time I got my food not only was it cold it was all soggy and soft due to the heat & condensation. It literally all went in the bin what a waste. So unhappy.
Sandra . 2024-08-11
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Everything included and quick delivery.
Abigail . 2024-07-28
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Peppers in the bacon and cheese submelt instead of red onion. refund requested as this is an allergy.
Denise . 2024-07-26
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Cold “hot” sides. All sauces forgotten. Drived didn’t have bag to keep food hot
Martin . 2024-07-06
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love this place and standard they keep. I wish all subways would have same service. 5☆
zofia . 2024-06-16
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Nachos were cold, soggy and went straight in the bin
Zak . 2024-06-15
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Absolutely fantastic. Everything was perfect, and everything I ordered arrived for once, including the dips! This is the only Subway branch I've had such impeccable service from. Superb.
Leeann . 2024-06-05
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wrong order, I wanted chicken only with corn and I got tomato, cucumber and pickled. I don't like such things. two rolls arrived as ordered. unfortunately one of them has been changed. I am allergic to tomatoes. If there is no corn, do not give things that are not selected from the options and do not add anything to those who do not order the basket. thank you for the money spent for nothing and not eating, very dissatisfied.
Sylwia . 2024-06-03
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although everything was tasty the tub of meatballs didn't have any cheese on top which stayed on the menu
denise . 2024-06-01
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Kai was very pleasant and considerate for my son who is very picky with his food, put the lettuce in a separate container! Good service
Danny Mc . 2024-05-29
MORE AT Google
absolutely terrible, food was stone cold and nearly an hour late. driver went to wrong address
Rebecca . 2024-05-28
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I like Subway because the food is always fresh! Just one gentle reminder to the guys making the sandwich: please read what we want in our sandwiches. My husband hates cucumber and therefore I made sure that there was no cucumber in his order. When it arrived it was loaded with cucumber. Not a big deal but it would be better if it wasn't there. Apart from that I still love subway and will order again as it's delicious and always comes on time!!
Magdalena . 2024-05-25
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sub is soggy not happy want refund now
Eva . 2024-05-22
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Our food was late and cold. We asked for our subs to be toasted but by the time the got to
Molly . 2024-05-21
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Always get exactly what you ask for . Only order from this branch .
Jamie . 2024-05-20
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Excellent food and pleasent staff. Particularly Chloe and Sophie who are always friendly and full of smiles and chat (when it's less busy obviously!)
Alasdair Roache . 2024-05-17
MORE AT Google
My sub did not have the correct order very frustrating when you spend a lot of money
Karla . 2024-05-12
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Excellent service and very quick delivery
John . 2024-05-05
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Friendly helpful staff, always get our order perfect , Thank you again
Gillian . 2024-05-04
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I ordered a footlong and recived a 6 inch
Paige . 2024-04-27
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Sub was missing ingredients. Not happy!
Lee . 2024-04-22
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nice new product and fast delivery
Brian . 2024-04-17
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as always getting 100% of what I'm paying. good fresh and made perfectly food. thank you to team working in this brunch
zofia . 2024-04-13
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Delivered on time and very tasty
Sandra . 2024-04-05
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Lovely clean environment. Friendly and professional staff. Good quality and fresh salad bar
Samantha . 2024-04-02
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Driver had the cheek to leave the food outside without ringing bell knocking or phoning so food is iced cold not in a hood way
Joe . 2024-03-30
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all our food was absolutely freezing 👎
Lennox . 2024-03-25
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Driver arrived with an order from Pepes when I told her I ordered a subway she took the order away and walked off with a sorry and no explanation. Where’s my order ?
Caitlin . 2024-03-20
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Food was cold. As if it had been sitting for a while before it got delivered. Also the Sub melt was squashed inside its package.
Aaron . 2024-03-19
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Food it was never brought to me
pawel . 2024-03-15
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Didn’t follow instructions for food
Barry . 2024-03-14
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Ordered a foorlong and a wrap and they were deliciousl. The fact they came in boxes is defo an upgrade. Keeps food hot and protected. Lovely driver too so polite. 10/10
Amy . 2024-02-27
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Hats off to the current staff members, I used to dread ordering through just eat but recently the quality has changed for the better. Just received my order, everything is there and the sub was nicely wrapped and boxed! Thank you
Charley . 2024-02-26
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I just went inside and had a look to see what fillings they still had as the store was due to close in 30 minutes. i then sat down and went to order on the app, and after me sitting down for no longer than 30 seconds, the girl behind the counter said to me with so much attitude that i’m not allowed to sit in unless i order, and i informed her that i was ordering on the app. she then repeated herself with the a really nasty attitude and gave me a dirty look. i left and took my business elsewhere.
Covers_ Xxx . 2024-02-16
MORE AT Google
the wedges that i ordered were completely fine but then when i opened the foot long is was cold this isnt the first time ive had cold food from just eat this has happened to me before from occasional restraints and i would like to have a complete free refund for my inconvenience and money spent on my food
kyle . 2024-02-14
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Edit. I have put one star due atmosphere I felt today was uncomfortable. The staff were talking loudly about bariatric surgery a "friend" had with an uber eats driver. As a person who has went through this surgery I didn't need to hear the things they were saying, nor do I think it's professional to discuss those things, especially across the counter in a food establishment. Also the disabled toilets were out of order with no display sign and caused distress for my daughter, luckily one kind employee pointed me in the direction of the public toilets. Original post. Food. Pretty good. Service slow. Atmosphere... Roasting. Get a fan.
Megan Carey . 2024-02-14
MORE AT Google
The sandwich was great but unfortunately they gave me both the wrong crisps and cookie. Dissappointed.
Ava . 2024-02-12
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one sub not toasted, asked for no ham...ham was then put on it. wrong crisps sent out on one order too
Callum . 2024-02-11
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My food was dry and cold. Charged nearly £5 for delivery and service is scandalous!!
Leona . 2024-02-10
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Sandwich was good but wrong juice put in Order
Sandra . 2024-02-05
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what can I say? Musselburgh is my favourite subway 6 stars for me.
zofia . 2024-02-05
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took ages to come then had items missing and no sauce whatsoever!
Lauren . 2024-01-26
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Says it’s been delivered. But have not received it
Matthew . 2024-01-25
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Order hasn’t been delivered and it says it has???
Nicole . 2024-01-01
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Food is freezing cold and the juice missing
Ben . 2023-12-22
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My food never showed up and I would like a refund
Jamie-Lee . 2023-12-21
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driver made effort to find my address and delivered warm food 😄. musselburgh subway is my favourite place to order they don't mix orders. They always doing 100% and their food is simply delicious 🤤
zofia . 2023-12-14
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It came quick and it was really hot and the delivery driver was nice and polite
Ellis . 2023-12-14
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Not happy at all driver has delivered to an other address this has happened before
Laura . 2023-11-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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98 Opinions
Delivery was a bit late, ok I’ll phone- got message they are closed, turns out it’s an old ansaphone message . Food delivered ten minutes late - that’s ok, however the lemon chicken had no lemon and was tough as old boots, inedible. Nicely offered free lemon chicken next time- not really what I would prefer as I am visiting friends. Overall a fairly average meal. With confusing menu as regarding sauces. Sorry- but can’t recommend