Subway in East Lothian

I ordered my food 2 HOURS AGO . Absolutely outrageous. My food was stale by the time it got to me .

Did not receive Cookie with order! But been charged

Food arrived cold as if in a cool bag despite being asked for toasted and the driver was rude both on the phone and when asking for code

restaurant done amazing job with sandwiches and preparing gluten free version ( packed separately). driver was nice, friendly and made an effort to find right home food came nice hot. absolutely amazing service 👏

Food was not delivered and was a joke

Food was freezing cold could not eat the potato pieces and baguette didn’t even feel toasted

I ordered cookies and never got them

Took an hour just for the order to be moved from confirmed to processing - tried to cancel after 45 minutes for it to say I’d still be charged. Delivery driver asked for code which had not been sent to me therefore took longer and food ended up being cold and soggy.

Food was cold due to my cold juice being put in same bag while out for delivery cold and soggy not good

Great sandwich thanks Kai, such a handsome guy with great attitude, I will pay more tips for him :-P

The waffle fries came cold and were really wet? the footlong wasn’t cut in half usually is cut in hf.

The one thing that was missing from my order was my dipping sauce for my turkey and cheese footlong dipper

Delivered to wrong address. Never received food.

Just wanted to review my oder today as it was absolutely sublime! Came as quickly as I can ever remember and was made to perfection. Thankyou

for everything in the order but did not give me a foot long cookie

Subs were nice and well presented. The pizza slice was all stuck to the box

food lovely and the wee note saying I hope I feel better soon was a lovely touch. appreciated x

Delivery Driver didn’t know where he was going and by the time I got my food not only was it cold it was all soggy and soft due to the heat & condensation. It literally all went in the bin what a waste. So unhappy.

Everything included and quick delivery.

Peppers in the bacon and cheese submelt instead of red onion. refund requested as this is an allergy.

Cold “hot” sides. All sauces forgotten. Drived didn’t have bag to keep food hot

love this place and standard they keep. I wish all subways would have same service. 5☆

Nachos were cold, soggy and went straight in the bin

Absolutely fantastic. Everything was perfect, and everything I ordered arrived for once, including the dips! This is the only Subway branch I've had such impeccable service from. Superb.

wrong order, I wanted chicken only with corn and I got tomato, cucumber and pickled. I don't like such things. two rolls arrived as ordered. unfortunately one of them has been changed. I am allergic to tomatoes. If there is no corn, do not give things that are not selected from the options and do not add anything to those who do not order the basket. thank you for the money spent for nothing and not eating, very dissatisfied.

although everything was tasty the tub of meatballs didn't have any cheese on top which stayed on the menu

Kai was very pleasant and considerate for my son who is very picky with his food, put the lettuce in a separate container! Good service

absolutely terrible, food was stone cold and nearly an hour late. driver went to wrong address

I like Subway because the food is always fresh! Just one gentle reminder to the guys making the sandwich: please read what we want in our sandwiches. My husband hates cucumber and therefore I made sure that there was no cucumber in his order. When it arrived it was loaded with cucumber. Not a big deal but it would be better if it wasn't there. Apart from that I still love subway and will order again as it's delicious and always comes on time!!

sub is soggy not happy want refund now

Our food was late and cold. We asked for our subs to be toasted but by the time the got to

Always get exactly what you ask for . Only order from this branch .

Excellent food and pleasent staff. Particularly Chloe and Sophie who are always friendly and full of smiles and chat (when it's less busy obviously!)

My sub did not have the correct order very frustrating when you spend a lot of money

Excellent service and very quick delivery

Friendly helpful staff, always get our order perfect , Thank you again

I ordered a footlong and recived a 6 inch

Sub was missing ingredients. Not happy!

nice new product and fast delivery

as always getting 100% of what I'm paying. good fresh and made perfectly food. thank you to team working in this brunch

Delivered on time and very tasty

Lovely clean environment. Friendly and professional staff. Good quality and fresh salad bar

Driver had the cheek to leave the food outside without ringing bell knocking or phoning so food is iced cold not in a hood way

all our food was absolutely freezing 👎

Driver arrived with an order from Pepes when I told her I ordered a subway she took the order away and walked off with a sorry and no explanation. Where’s my order ?

Food was cold. As if it had been sitting for a while before it got delivered. Also the Sub melt was squashed inside its package.

Food it was never brought to me

Didn’t follow instructions for food

Ordered a foorlong and a wrap and they were deliciousl. The fact they came in boxes is defo an upgrade. Keeps food hot and protected. Lovely driver too so polite. 10/10

Hats off to the current staff members, I used to dread ordering through just eat but recently the quality has changed for the better. Just received my order, everything is there and the sub was nicely wrapped and boxed! Thank you

I just went inside and had a look to see what fillings they still had as the store was due to close in 30 minutes. i then sat down and went to order on the app, and after me sitting down for no longer than 30 seconds, the girl behind the counter said to me with so much attitude that i’m not allowed to sit in unless i order, and i informed her that i was ordering on the app. she then repeated herself with the a really nasty attitude and gave me a dirty look. i left and took my business elsewhere.

Edit. I have put one star due atmosphere I felt today was uncomfortable. The staff were talking loudly about bariatric surgery a "friend" had with an uber eats driver. As a person who has went through this surgery I didn't need to hear the things they were saying, nor do I think it's professional to discuss those things, especially across the counter in a food establishment. Also the disabled toilets were out of order with no display sign and caused distress for my daughter, luckily one kind employee pointed me in the direction of the public toilets. Original post. Food. Pretty good. Service slow. Atmosphere... Roasting. Get a fan.

the wedges that i ordered were completely fine but then when i opened the foot long is was cold this isnt the first time ive had cold food from just eat this has happened to me before from occasional restraints and i would like to have a complete free refund for my inconvenience and money spent on my food

The sandwich was great but unfortunately they gave me both the wrong crisps and cookie. Dissappointed.

one sub not toasted, asked for no ham...ham was then put on it. wrong crisps sent out on one order too

My food was dry and cold. Charged nearly £5 for delivery and service is scandalous!!

what can I say? Musselburgh is my favourite subway 6 stars for me.

Sandwich was good but wrong juice put in Order

took ages to come then had items missing and no sauce whatsoever!

Says it’s been delivered. But have not received it

Order hasn’t been delivered and it says it has???

Food is freezing cold and the juice missing

My food never showed up and I would like a refund

It came quick and it was really hot and the delivery driver was nice and polite

driver made effort to find my address and delivered warm food 😄. musselburgh subway is my favourite place to order they don't mix orders. They always doing 100% and their food is simply delicious 🤤

sandwich came wet and freezing cold

Fast and efficient service and Subway meals very nice X

Not happy at all driver has delivered to an other address this has happened before

So refreshing to have it delivered by a genuinely lovely delivery guy 😄

Food marked as delivered but not received, no phone call or message.

Great delivery driver and food well packaged and warm.

Sophie smashed it again. Idk who this girl is honestly but she seems to really like it when I order. My cheese bites were “made with love” and apparently she “didn’t spit on it this time” with regards to my sub. Not sure about that, but it tasted nice so thank you, and again I love you too

Delivery not been made but showing as delivered

Another wonderful meal, thank you!

Thank you, the food was perfect.

The food arrived boiling hot and wrapped up so nicely. You can really tell it was made with care, thank you it's little things like this that make ordering deliveries a wonderful experience!

Sub was dry and tough as if it was over cooked or stale, potatoes were undercooked and soggy- they got put in the bin. The garlic bread was vile, so much garlic butter that it was inedible- this got thrown away aswell Nachos were covered in salsa but not much else which was too over powering. Very disappointed in this order

Everything was so delicious. The subway workers must’ve been feeling nice because I got a nice little message on my box. I don’t know who Sophie is but I love you too!!

got the wrong sauce on my sandwich driver went the wrong way was 20 mins later than what it said.

Really disappointed the food was Stone cold.

Lovely food and fantastic staff! Great service, clean space and professional kind/friendly staff.

Delivered the completely wrong order didn’t even bother to read the receipt useless

Order never even arrived delivery driver delivered it to someone else not the first time this has happened so whoever is currently eating my subway I hope you choke and die on it you tramps

Left my hash brown and never toasted my footlong

delivery time was good! the chicken on the subs aren’t the best as it is quite rubbery a as bd it came not toesdted

I never received my order i would like my money back

Food was alright missing the juice and cookie from my meal deal. And took ages to assign a driver

Great service and nice fresh food.

ordered the Subway® Series - Footlong Meal Deal never got cookie or juice so £13 for a breakwich

Didn’t want a pick could I get my money back

Try toasting sub it was asked for

Way to much mayonnaise for my liking still ate it but next time don’t put as much as it can get sickly also noticed no cheese on my sub 👍🏼

I've ordered a few times, and my sub is usually missing a couple of things, but if you're not super picky about everything being there. It's subway, reliably okay

The first timedelivery came and went,

never got the correct crisps i got sensations instead of sun bites

Delivery was very quick, food was still piping hot

Very good fast food,new subs available, create Your own sub,and app deals, highly recommend this food stop.

did not come. phoned and they told me to get a refund

It never turned up what so ever and it says its delivered

Great staff! I’m having really bad pregnancy cravings and they’re so accommodating and sweet. Even wished me congrats!