Subway in Hounslow

It was good service. They managed to fulfil my order.

Very terrible experience, first we ordered something it was fine but then for the second time the screen froze and we were unable to press anything to we asked an employee named “Payal” but she didn’t even do a thing to “help us” she said use the other screen but we were logged on there so it didn’t work. Then on the other machine we ordered we used our points and some vouchers but the screen glitched ?? then we checked the points and vouchers were used but we haven’t got out food . What a waste , Mcdonald’s fix this…

The food was good and the menu had a good range of meals available and drinks. The service was ok but not very friendly. The online ordering from the table is off-putting and the restaurant interior is tired and in need of updating.

Staff got my order wrong on three occasions and left us short of food. On this occasion the food was cold and one meal short. I called and spoke to a person claiming to be the manager/owner. He was very rude, abrupt and extremely disrespectful, refused to take any responsibility for their error or offer to resolve the matter. Appalling customer service!! Will never return!!

aint been hear in 3 years since 2014 but heard the foods gone down hill!! heard health inspectors came coz there food was not good the place was dirty the employees would check out the girls!! gonna make a reappearance here soon again after 3 years in 2017 lets see if they changed there scamming habits!!!!!!!!!!!!!