Subway in Belfast

Went into subway on Saturday night while waiting for our taxi to arrive. My partner and I ordered 5 cookies as they’re delicious and to be paying customers. We were eating the cookies minding our own business when the security guard told us to leave without giving a reason. I said we’re paying customers and it’s cold outside but he was quite aggressive and kept on telling us to leave. The I assume manager, she was a young girl with a tattoo on her arm, came round from behind the counter and was so rude to us telling us to do what the security guard told us. I’m absolutely baffled as we were literally just eating our cookies doing nothing! It was freezing outside and they told us to leave for no reason. Not how you treat paying customers. The girl and the security guard need some serious training on how to talk to and treat customers. Embarrassing.

Love Dublin Rd subway 😍 one of the best

I asked for just sweetcorn and southwest sauce and they gave me cheese and didn’t even toast it who wants to eat a cold subway yuck

Restaurant did not read order note - item received was incorrect - when called about the issue I was told it was my mistake even though he could see the order note in front of him. Was told he would not be resolving the issue and to go through third party for a refund. Less than satisfied with this ignorant behaviour and customer service.

bread was not toasted and sub was freezing

Food said delivered but didn’t come

Spoke to manager as food missing was told to contact just eat terrible customer service

I asked for cheese and u didn’t give me cheese and I was really looking forward to my subway.

food was amazing well packed and good packaging were it wasn't every were and was delivered wif care also delivery driver was very friendly 😀

Normally happy with this company but the with the latest order they forgot the cookies for the kids with their food

Order was on time we eat the food but the three sandwiches was not toasted

my food never came and it said it was delivered

All selections and all bits all good 👍

Best subway in town… never disappoints

i didn’t receive my order. over 2 hours late and it didn’t come. i demand refund

Just got the wrong sub , clearly didn’t read order notes. Rang to request the correct order - staff didn’t answer. Rang three times.

Cookies low-key weird but was so good either way

It was good until i realised that my sandwich wasn’t toasted but other than that it was good!

I ordered a judes chocolate shake and didn't come with my order, staff offered no alternative and not able for refund on my missing drink since just eat only recognised my food pieces of my order. won't be ordering from here again.

LITERALLY THE BEST SUBWAYS IVE EVER HAD!!!!

food was freezing and the steak n cheese sub had little to no steak it them

Ordered food for myself and my partner. When it arrived her sub was missing. I rang up to complain and the staff were very unhelpful, telling me to order it a second time and ask for a refund. This would have incurred a second delivery fee, which I refused to pay as it was not my fault. The woman I was speaking to admitted her mistake but had no interest in fixing it. She then hung up on me. The whole experience left us very dissatisfied and we had to go to the shop for more food.

My food said it was delivered and it hasn’t came to my address I called the restaurant and he said there’s nothing they can do from his side and couldn’t get me the delivery drivers number it’s an absolute disgrace, £26 down the drain! Not again

I ordered a large meal deal and they didn’t include the drink, cookie or crisps!!! I want my money back.

Perfectly made and packaged well. Delivery driver friendly.

Everything was cold and small portion of chips when I ordered large. Also I ordered a dip and it didn't get it.

Ordered a meatball marinara on Monday night and it gave me food poisoning 🤢

Gave me cheese when I didn’t ask for cheese 👎👎👎👎👎👎👎

Ordered food at 6pm and the delivery time kept changing this went on for 2 hours and I couldn’t cancel the order , then after 2 hours it showed that the food was delivered which I definitely did not get , even contacted the shop and waa told your order sitting here and were really no help at all

Please don’t order your food from just eat the last order a few days ago nothing was delivered but they won’t refund the idiots and now food and drinks missing again I’ve learned my lesson I will be deleting the app and taking my business elsewhere

First time ever not receiving the order any other time receive it no problem won’t be ordering again

Food was freezing and over an hour late

My order never arrived and I was denied a refund. This is not the first time

The vegetarian lady has a great recipe, worth your time if you like it spicy.

Overall I have had alot of few subways around North of belfast. The girl Jess with green hair at this subway on dublin r9ad was not only professional, but so relatable oming fro. Someone fro. Hospitality, you could tell she was busy and frustrated but at the same time dealt with the situiation well.not only made a perfect sub for my fussy partner but a beautiful salad if not best ive made myself from similar background of catering, asked for no olives but everything else. I hate hate hate tomatoes and pickles but was a great salad ate all bar 1 slice of cucumber, dealt with well , pe9fessional and defo gets more than 5* if i could. Well done girl, class and amazing professional asthomoheres. Even under pressure of business. Saod id leave a review girl and I did. NEEDS A PROMOTION IF NOT SUPERVISOR ASSIANT MANAGER. Well done Jess with green hair cool hair cool lass..

Wish they would stop toasting wraps when it was not requested, cooked salad is not nice, couldn't eat it.

Delivery was fast and my order was perfect will packed and everything correct. highly recommend best subway I've ordered from for quality control.

wrong food came and some of order missing

Food was really cold when delivered

Delivery on time but as always with subway missing items

All good but why you never toast it

I paid extra for an upgrade on my side and didn’t get it sent. I got sent the free included side instead.

failed to toast despite ordering toasted.

Excellent fast delivery and food was lovely

They delivered me someone else's order. I tried to call but no answer

I didn't receive the ordered food. this is theft.i want a refund.

Unfortunately satisfied hopefully next time

Missing items courier bag was open. I asked the driver where mi sub was and he says he does not know

We were there on Saturday evening and I was never treated like that. We were pushed out aggressively by someone called security. I don't even know if they worked there. I will definitely not leave it like that, It is reported to the police as an assault for no reason.

Only gave me 3 cookies when I ordered 9

Placed an order totalling £20 and received 1 x 6 inch sub that was not the correct one and that was all. Called the restaurant and nothing was resolved and now out of pocket with no redelivered order or refund. Shocking experience.

Got everything we ordered except for the sandwich. How does Subway forget their main part of the meal?

Lovely food, fast delivery and the delivery drivers are fantastic. Thanks

great food and friendly service

Food as lovely as usual, delivery drivers are very pleasant. 😃

Not happy with food as I asked for it not to be toasted and it has been!

Love the food and the delivery drivers are fantastic. Thank you

Love the food and the delivery drivers are great.

Love the food and the delivery drivers are fantastic

They don’t deliver the food and take your money!!!! Won’t give drivers number out !!!!! Really unhelpful !!!!! Still no refund !!!! Says late by 60 mins as I can not submit !!!!!!

Who tf heats up lettuce and cucumber :(((

all food arrived cold... and its only around the corner

our subway was terrible, not toasted so completely cold, missing cheese!!, crispy onion, sweet onion. also missing one of the sauces and bread was old and curly like it was from yesterday morning. never happened in this subway :(

IT SAYS DELIVERED AND ITS NOT REFIND OLEASE

Loved the food and the delivery drivers, fantastic food.

Order arrived on time although 1 footlong was to contain no sauce, southwest sauce was put on to 1 of the sandwiches

Love the food as usual, and the delivery drivers are great. Thank you

Proper tracking, delivery driver followed some extra instructions, food came warm and in good condition!

Meatballs and sauce taste different, bread was stale and they forgot my dip

Absolutely love the food, first time I have had a rap, but absolutely fine food.

Cold sub, hash browns delivered with dips with no lids so sauce spilled

Order 3 chocolate chip cookies but only give me 1.

Great delivery time credit to driver, however food didn’t seem hot!

Food was freezing, didn’t toast it as requested. Smothered in mayo and the driver was on the phone speaking in a foreign language when delivering my food, didn’t speak or look at me. Will never order from just eat again. Disgraceful

Was cold, and not very tasty. Got cheese bites and they were cold. Like their weren’t even heated.

Absolutely pathetic and disgusting Subway. Rude, and miser. They denied to put more than 3 sauces or to put any extra veggie. This is the first time I have ever seen this in any Subway. They should be closed and fined.

The worst customer service ever. The girl who served me was so rude and has a very disgusting attitude. I will never visit this subway ever.

wrong order.. sandwich had the wrong filling

Most thing were great, but the crisps were not what I ordered. It was a bit late, but still earlier than originally stated. Was not the delivery persons fault it was just a mix up. Thought he did a very good job considering the length of journey, the weather and being on a bike.

good and handy, nice staff and clean environment

Absolutely disgusting!! Had just finished work and decided to go for a subway as soon as we got to subway the girl that served us was absolutely the most rudest person I have ever came across in my whole life! The attitude on her wasn’t abit normal. I will not be back to this subway ever again, also just felt like I had to rush my order because she couldn’t be bothered to serve me correctly , disappointing wouldn’t be the word.

Place was nice and clean and staff were friendly

Disappointed will never be ordering again recommended the salad to my family ordered 2 boxes and all I got was salad very little chicken tiki

The time of delivery kept changing and then took for ages to finally come

No sauce and items where missing

Asked for sauce and got none 2nd time it has happened

Food was almost bland. Very cold aswell.

I wish the drivers wud read map correctly instead of pulling up at my rear gate an getting very aggressive when i explain they are in wrong street they need to go round to front of my house as i dont use the rear, but no instead they get aggressive an refuse to deliver to correct address,i was actually frightened tonight at how driver spoke to me so it will be no more subway as this has happened several times

The food is delicious 😋 as usual. Delivery drivers are fantastic 👌, thanks so much.

Food always warm only complaint this is 3rd time have only sent 3 cookies wen paid for 6

Fast deliverys presented well nice food

Use to like just eat and subway but thinking of changing.

absolutely disgusting, delivered & the bag was open. Footlong missing & the other sandwich was wrong.

Was give the complete wrong order order phoned the restaurant & they where nice to explain that it’s been the driver fault as he took a few order

I arrived five minutes before the collection time and my order was ready! Quickest pickup ever!!

Luv the food, and great service, thanks Subway, and just eat.

All items were there but the quality of the salad was poor, no chicken tikka in the chicken tikka salad, and no cutlery or napkins.

I just love this food, thanks soooo much just eat, and subway.

Food is just the way I like it, thanks sooo much.

I always ask for not toasted please, but u always toast them, they give me a sore throat. Waste of food.