Subway in North Somerset

Possibly the worst subway I have ever had employees had no interest in customer service would rather flirt with each other. Sandwich wasn’t toasted properly bread tasted like it was a couple of days past it. Stay away also I’d advise conducting a CDT for the employees at this store..

More interested in messing around with each other than paying attention to any customers. Sandwich wasn't toasted and still cold. Worst service I've experienced

Two behind the counter, slow and disinterested. Didn't work together to assist customers and consequently ended up with cold food as we were ignored while they served the next customer. Came very close to walking away. Terrible service.

No ham, no meatballs, half the bread selection available and que for 20 mins to find this out. Ridiculous, you're a sandwich shop, prepare accordingly

Waiting in their b×llsh×t queue, no meatball marinara, get a sign out saying that then and stop wasting people's time.

It's the healthiest food in a service station, but service was slow

Rude staff and poor availability, disappointed

Placed an order by Deliveroo. It was a meal deal which included 2 footlong subs, 2 hot sides, 3 cookies and a 1.25L bottle of drink. We only received 1 sub and that was incorrect, missing most of the ingredients. We only received one of the sides and that came without the sauce we requested. We didn't get any cookies and the drink that arrived was 500ml instead of 1.25L. A complete waste of time and money. Don't bother.

Great service and perfect cup of tea from TJ

James did a fabulous job, he was the only staff member serving customers, taking payment etc Disappointed that the business owner didn't put more staff on duty, we went on Good Friday and you would have hoped the owner and franchise itself would know better. Lucky for them they have staff like James!

They didn't have what we wanted, but the male that served us was rude and chatted to his colleague instead of sorting out our order. He looked up as we were still waiting to order as if he'd forgotten we were there. Abysmal!

Two guys on the counter clearly did not want to be there anymore. I tried to chat with them but no interest. Rushed the food and coffee cup was broken and they weren’t bothered. Just wanted to count the till cash and dash 👍

Stopping by here today on our way south the wonderful staff, despite being busy, were very helpful and the lady who gave us some cucumber separate for our son was wonderful. The young lady who prepared our sandwiches was equally as polite and accommodating. We would visit here again in a heartbeat for the service alone. Thank you team.

Oh dear Subway - I visited on a Sunday and your staff were practically children. OK, they were probably over 18 - but failed to appear to serve me until I called "hello?" Unsure why your pricing is so much more expensive (I guess "motorway services captive audience tax") - a Subway breakfast that usually costs me £3.99 cost me £6.29 at this store this morning.

Never seem to have any kind of eggs available throughout the day, making most of their breakfast menu pointless!

This place is genuinely awful, I haven’t eaten a subway since I ate one from this services as it left me with Food Poisoning. I got a foot long tuna sub with my usual salad choices & when eating it something didn’t seem right but I didn’t think to much about it. Got home and all I could taste was the tuna for hours upon end in my mouth, it left me ILL for days, Hygiene is terrible here, they clearly leave Food out for ages (like the tuna) without getting a fresh portion. Used to love subway but this has put me off now. The reviews are true so if you want to worth eating here then yeah be my guest but I wouldn’t suggest it at all.

I wouldn’t even rate these lot a 1 star!! Absolutely disgusting. My gluten-free daughter received a gluten-free roll which wasn’t even toasted to defrost. It was still frozen so she didn’t eat. None of the bread. I was missing lettuce and pickles out of my sub! And that’s not it they failed to bring a 6 inch sub and a bottle of water. Are they even awake in that shop who is working!! makes you think what the hell do they employ nowadays?

I was waiting 20 minutes for them to open at 9 as on the sign and then was informed they won't open until 'in few hours'.

I still can't believe it , waited 50 min to be server as there was only 3 person ahead of me , super slow , seems they Don't care and actually doing it on purpose to make the rest of the people in queue to run away !! Shame .

45 min to serve 4 people and all the staff in the back of the shop watching one guy struggling. Busy weekend long queue ( at least 10-15 people) and looks like they don’t care. When we asked for manager, he finally appeared from the back saying everyone is new and still learning… where was the manager in last 45 min which we spent there? TJ was his name. Why wasn’t he helping… when confronted he wasn’t really bothered. Very poor management What was interesting that after complaining all stuff 5 of them started finally working.

Extremely slow. U think it's virtually impossible for anyone to move slower. Bank holiday weekend Friday and you have the slowest person in the universe making sandwiches. Embarrassing. Fix it

Worst subway ever and think the meat and veg where out of date bleh not even ate half of it....

Used this store many of times but always issues with vegetation option , and the funny thing is they run out tomatoes twice how sad

more time this place is closed like open

Dirtiest subway I have ever visited. Fly's everywhere, surfaces have not been wiped for days. Grab a Waitrose instead

Spent my whole 45 minute break in a queue. Won’t be coming back. There were only about 10 people in front of me. Absolutely hopeless

The slowest service I have ever experienced in a subway. Staff were making not attempt to work any faster than a snails pace. Really infuriating.

Served by a lovely guy today lunchtime. Took such time and care to make sure our order was done as requested. So often can feel like a number at at service station so refreshingly nice to be treated like a person.

Shockingly slow, I have been standing in the queue for 20 minutes watching the 2 members of staff faff around doing everything as slow as possible. 1 of them stop serving to take 10 minutes to peel beard out of the baking trays when there was plenty of bread available.

Waiting for my son 25 minutes now waiting to be served. I have had toasted sandwich drunk my coffee . And he still has not been served . There were only 15 people in front of him when he joins the Queue !!! Would give it no stars if It would let me!

Food tasted of anti-bac! Glad to know they are keeping the place sterile But I would prefer my food not to taste of chemicals.

Extremely slow service. Staff could be much faster and take more care if they wanted.

Amazing, friendly and easy going staff. Highly recommended!