Coates House in North Somerset

Was quoted 10- 15 minutes for 2 coffees which seemed odd as it wasn’t that busy. Waited 30 minutes in total.

I'm disabled and use a walking aid. I asked if my coffee and cake could be bought to my table. A very begrudging yes was said. Needless to say it sat on the counter for 5 minutes before I struggled to go and pick my tray up. I said to to person doing coffee that I thought she was going to bring my tray over. There was no eye contact and no apology. Disgraceful service.

Wanted breakfast as had long drive home , when turned up at 10am they say there were closing for breakfast so they can prepare Chinese food for 12pm!, really???!!! Need 2 hrs to prepare!! Come on!! The clue is in the title BREAKFAST not curry’s!

Staff on the bar were lovely but please avoid the food. Ordered what we thought would be a restaurant meal and we got food in a takeaway box plonked in front of us with no one telling us were cutlery etc was. Chips were stone cold and disgusting. You pay restaurant prices and get yesterday's left overs.

The young lady was not only beautiful but happy smiley and helpful as weee the other staff and managers the food was very yummy and better quality than your local Chinese Very satisfied