Subway in County Durham

Got someone else’s order so didn’t eat the food.

All of the food was freezing cold as if it had been sat for ages before sending it out i also got the wrong cookies sent out

Usually use this store as live nearby. Staff usually have a can’t be bothered attitude but off the scale today. I just went in as the lass was just sitting down, think I’d asked her to cut off her arm the sigh and attitute she gave me. Think they’d appreciate the custom as heard them talking about it potentially closing in the past as it isn’t very busy. Will go else where. They sit and treat the place like a social club to be honest and are not welcoming at all. Will not be returning and will use dalton park instead. Update: standing outside vaping as I was leaving (as usual). Wish I could paid to stand outside a garage with a vape in my gob

I did not receive my full order

didn’t get anything that i ordered not the right bread,wasn’t toasted , not the right topping , not the right drink , crisps or cookie. I rang up and the person on the phone was rude and not helpful at all!!!!!!!

Didn’t come with right drinks or crisps, if they haven’t got them in store it should be took off the app or could of rang and asked what we would of preferred instead

Incorrect items in order. Reported to just eat

2nd order with this store. 1st was a meal deal that was missing items I paid extra for and no alternative was given. This order states delivered and never received. Won't be paying for such bad service again.

One sandwich was completely flattened as the drinks had been put onto of it and it barely had any filling in it.

Missing items, sandwich not toasted and no cheese on it, no salsa on nachos or jalapeños

food never arrived! driver marked it as delivered, but didn't even get out the car, then drove off. subway weren't bothered and basically said it wasn't their problem as food had left the shop. £15 down, and no food.

Nothing was right and half of it was missing. I’m not happy at all. Then they wouldn’t pick up my phone call trying to get in contact don’t order from here.

Ordered a chicken wrap and when it came it was in bread 🤷🏼‍♂️

Sandwich arrived but not the cookie. I tried to contact the place 3 times to let them know but there was no answer.

Wrong bread x 2, toasting oven broken and no hash brown available

The time kept getting pushed back further and further.

if a driver can't be bothered to to their job and deliver where they suppose to, they shouldn't accept the job and then marked the job as delivered when I can clearly see on the map he was somewhere else, didn't even bother to try and get in touch sonI could direct him

This is the worst Subway order I have ever had. The crinkle wedges are cold and inedible. The sub is also cold, the bread is stale and hard and is definitely not the bread I ordered. Intimidating driver who told me to f*** off when I asked him to deliver to the front door. Never again.

there was no onion sauce. not a good sandwich without

food was missing from my order, wrong drink and no phone call or anything to see if they could replace items. total of £5 worth of items missing on a £16 order

the most rude delivery driver i’ve had, and i would never normally leave a reviw. knocked on my door, started beeping his horn after about 15 seconds in my estate multiple times, i came out after about 30 seconds he was driving off with food at the door shouting at me out his car window, I would appreciate if he waited ever so slightly longer before running off. Bare in mind i had my app open ready for him to make sure i got to the door on time. He also parked on my driveway? Pretty odd overall.

the club master sandwich didn't have any poached eggs. there where no pigs in blankets. the sandwich was ordered especially for the POACHED EGGS. not happy.

delievered a chicken filling in a vegetrain sandwich - also given diet coke instead of fanta

A lot of food was missing and didn’t even get any of it back, put the wrong source in my sandwich, completely wasted my money and useless service, do better

sandwhich was toasted when was not asked to be

Missing items with a note in bag saying they are out of stock but never sent a refund

This is beyond a joke I want my money back charged me for cookies and haven’t sent them 26 pound for just 2 sandwiches joke man

Delivery time pushed back 3 times and food was freezing cold when it arrived. Items not included.

Gave me hash browns rather then 2x cheese bites no cookies fuming

My cheese and onion toeasted sandwich came without onion

Food was delicious and delivered quickly I will definitely order from here again

The garlic was off had to hoy all me sandwich in the bin

Wrong drink & cookies with meal. Breakfast sandwich was missing bacon and hashbrowns in it (only had sausage egg and cheese). Then other sandwich didn't look double meat either.

didnt get what was ordered, wrong drink and crisps for one of the meals

They didn’t have my choice of sandwich filling so just guessed and give me something completely different without ringing me

I order a milkshake and I didn’t get it instead I got a bottle of water

This has not been delivered!! No one answering. I want my money back

Wrong order sent completely. Sandwiches looked they were thrown together and kissing some ingredients. No cookies sent although paid for and wrong crisps.

No pigs in blankets even though I paid extra, wrong toppings in sandwiches, wrong crisps and wrong pop

Missing one side and given wrong cookie, delivery driver was also on phone and did not greet me or say goodbye, which is the basic requirement for Any delivery driver.

Very happy with order, prompt delivery and very friendly delivery driver

not polite, didn't speak when delivering and entered property through a closed gate which was left wide open

I enjoyed the food. It arrived late, but I enjoyed it. I ordered a can of cherry Pepsi Max, but was given a bottle of orange Tango

Cookies missing, wrong drink and wrong crisps sent to me and still no refund!

It came with the wrong drink. Other than that it is fine.

Order was missing items and didn’t get the items I wanted and the sandwiches were absolutely horrible did not taste nice at all definitely not going back to this subway

Drinks and cookies were wrong in the order, and had no vegan steak.

I Order from you today and you forgot the Large crinkly wedges we order and you do not answer the phone when customer phone

For a place that's just 5 minutes away is absolutely ridiculous

One of our drinks was incorrect as well as one of the sides and both cookies were the wrong ones

Very nice sandwich. Really enjoyed it.

The meatballs were great, hash browns was a let down as they was cold.

Driver rather rude when he dropped off order

Ordered garlic bread and got given drinks instead

FOOD DELIEVERED TO WRONG ADDRESS

Always a good place t visit delicious staff and luvly food

Missing items rang shop to be told nothing they can do after meals left. Food was sloppy mess.

Wow best subway I’ve ate today that was

Sandwich was nice delivery was fast

Nacho crisps were stale and out of date

I have not received my order.

Slow service missing items did not receive my cheesy bites paid 2.59 for that . Should have trusted the reviews and looked for different subway as they don't value customers from reviews.

Disgusting service . Accepts orders. No delivery but put status saying order delivered to call up to be told it’s not our problem call just eat, clearly staff or taken money here STAY AWAY

refused to enter the ward to deliever

I never received it. Still no refund.

Can't review as been given the complete wrong order. We'll done just eat drivers

Very fast delivery sandwiched smashed to bits paid for extra cheese didn’t get that either no cookies pop hot like been in a broken fridge joke won’t be ordering again 33 pound down

My toasted footlong with double cheese had no cheese and wasn't toasted... but at least it was edible. The salad I ordered my wife looked good for 2/3rds of the way down, but had brown, slimy lettuce in the bottom of the box, disgusting.

Good service and good Subway food.

Driver pulled up outside my home, marked the order as delivered and drove off. Second time this is happened now. How can I give a fair score on the food if I don't receive it??

Wont order from this subway again, ordered at 13:50pm and given estimate 2:10pm to 2:20pm but the time was put back another twice until 2:45pm to 2:55pm and update was driver at there for 15 minutes waiting to pick up the order and before that took 15 minutes to assign a driver. When got update food was being delivered and had arrived there was no cars at my door. Order came through as delivered when it hadn’t been. Then found car sitting outside few doors down for 20 mins in the car on his phone. Tried calling subway but no answer & put to petrol station. Eventually when driver finished on his phone reversed his car & came to my door. Why driver put down was delivered when it hadn’t is wrong & restaurant keep putting time back 3 times just disappointing & sandwich was great either. Hardly any chicken just end bits & wasn’t nice.

There was no cookies witch is not ur flaut but u could refund the price of the cookies £8.90

Food all prepared to a high standard and was hot on arrival. Fast and friendly delivery!

This delivery has not been delivered

Hasn’t even arrived! Quick enough to accept your order and take the money but when you ring to see where your order is it’s still in the shop!!!!!!!!!

Everything was there drinks was warmest I’ve ever seen and all food was cold

Fresh, tasty, neatly prepared, not stingey, not long for delivery. Perfect.

Tasty, even better it was early.

Food has came freezing and stale. Tastes like it has been sat there for ages waiting for a driver.

Wrong drink, wrong crisps, wrong bread, wasn’t cut and didn’t even have any cookies to complete the meal deal. Just told to request a refund for cookie via just eat so we’ll see how that goes, feel like I need a refund for the full thing considering I didn’t even get anything I asked for. Waste of time

Didn't tern up and says it's been delivered one app.

Well every thing single thing we ordered was freezing cold one of the one of the sauces were missing and both of the muffins were not the rest of the order

All sound excepting missing cookies with both meal deals....don't know if they were out of stock but should be marked unavailable

Said delivered but nothing arrived

Thank you, cheese bites were lovely and sandwich’s nicely made :)

One of the sandwiches came without half of the fillings in. Very little steak in the steak and cheese sandwich

Delivery driver very kind and sweet, ordered food and in about 15 minutes it had been delivered

Absolutely disgusting quality for the price

2 bowls of meatballs were missing The bread for sandwiches was on the wrong bread 1 person has an allergy to herbs and the bread was Italian herb and cheese Sandwiches were cold

Accepted order then never bothered to deliver it or even phone me to let me know they wouldn't be delivering it.

Amazing quality of food only sad thing didn’t order more cookies had a bad time with just eat atm but that was top notch well done subway will defo be ordering again

Whwre is my ordernots saying its been delicerninhabent recieved my food driver going round i circles at back street

My food hasn’t even turned up but saying it’s delivered and I’ve already paid

My son just ordered a meal deal from here it says its been delivered but he hasn't received anything and no-one is answering the phones very poor

Wasn’t even delivered waste of money

Food has not arrived but it says delivered.

I ordered a meal that was lovley they didn't send my cookie though and that was a massive disappointment 😒 as they are my favourite part of the meal.

Paid for two biscuits and they weren’t included.

Really good, food was hot and tasted amazing the only issue was 2 sandwiches in the wrong boxes which caused problems. Otherwise we will definitely order again.

Honestly the most disappointing thing I could have asked for. The order has come with food missing, the incorrect order made and it has clearly been sat for while before being delivered.