Based on 2.697 opinions finded in 2 websites
Based on 2.697 opinions finded in 2 websites
Nº 524 in 803 in Southend-on-Sea
Nº 82 of 126 British in Southend-on-Sea
Opinions
Really friendly and inviting lovely happy staff and service . Lovely food first time going for breakfast and soooooo much variety and tastey . Enjoyed every minute
Zombie Sam . 2024-12-08
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Apparently booking only, nothing to say this on website. Travelled 20 mins only to be turned away even though restaurant was almost empty!! Incredibly poor service.
Nathan Mark . 2024-12-07
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Visited on 16th August, and was very disappointed with all of our three main courses. So will be giving it miss from now. Hence don't know where the five stars came from.
EVELYN POOLE . 2024-12-05
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My daughter stayed at her friend's and enjoyed going to the breakfast so much she begged us all to go the following morning. Food was cooked perfectly staff was Really nice (jeanette - camreon - raff) 10/10 from us
Honywood Studios . 2024-12-01
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Beautiful coeliac breakfast I have coeliac disease & eating can always be a bit of a worry because of cross contamination. We were served by the lovely Jeanette who is very knowledgeable about coeliac disease & I don’t have to worry as she knows exactly what I can’t eat. She brought me out a delicious hot breakfast cooked perfectly by the chef, with amazing poached eggs Highly recommend coming here if you need to eat gluten free, you have a wonderful selection of food to choose from. Jeanette is very good at her job& makes sure you have everything you need. Beefeater…. You have such an asset with Jeanette as wait staff, she has such knowledge on all the different allergies you cater for. You got lucky when you employed her.
Sarah-Anne . 2024-12-01
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Food always great, staff are friendly and plenty of room between tables
Ian Hunt . 2024-11-30
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The food quality was great and the hospitality was amazing.
TJ jackson . 2024-11-21
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Great meal with the family cooked by Brad and logan, our waitress Laura was amazing and an asset to your team.
Peter Jankovic . 2024-11-21
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Went out for a meal with my partner and was seen to by Claudia and was such a great evening. Claudia was extremely tentative and can’t wait to go back their soon.
Luke Moore . 2024-11-21
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Had a lovely time with excellent service and great food
Ryan Smith . 2024-11-20
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Served by Danni and gave us a great time really helpful and always a smile. Thank you so much.
Tony Loft . 2024-11-20
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It’s always a pleasure to come here to eat, service is always great and food is too. My waitress Magda is always excellent.
Frederick Davey . 2024-11-17
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A bit expensive but nice food I think the restaurant needs a bit of a freshen up with paint
pauline Williams . 2024-11-09
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Food was disappointing staff were helpful
Peter Burgess . 2024-11-09
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Our meet'an greet'a was very warm and welcoming. Our server was very attentive, professional and friendly. Fish and chips excellent. Grilled chicken salad, below average. Whether the cleaning products at fault or lack of use but all surfaces were sticky. Other customers very dissatisfied and questionable as to whether their complaints were dealt with by management accordingly. Saturday evening was very slow service but restaurant was 1/3 full maximum. Advertised online as 23:00 closure, bar closed at 22:00. Manager said, been same since January, however still advertised 10 months later at 23:00 but not addressed. Many things were less than adequate but no attempt by management to address issues other than to demand an apology from a customer and then 2 pints free, goodwill. No wonder so empty on a weekend. Greeting staff 10/10 Waiting staff 10/10 Bar staff 7/10 Manager needs to understand the meaning of customer service and how to address complaints candidly, recognise inadequate standards and then to support staff in their duties. Will not retirn
Diane Giacomelli . 2024-11-03
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Great service from the waiter Freddie, good food, the waiter was very helpful.
Yamaha R1 . 2024-11-02
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Very busy. There didn't appear to be enough staff on.
Sharon Dean . 2024-11-01
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Good service, nice menu, food quality ok, restaurant in need of a refurb and a deep clean
Shaun Roche . 2024-10-31
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Excellent full english breakfast. Great service and good value for money for families, highly recommended Services was great, the manager Kelly was great in accomodating in one table my large family and friends. Definetely will come back. Thank you
Fernando O . 2024-10-29
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Family breakfast amazing again, so much choice which my daughters love. From pancakes to cereal and a hot breakfast. Amazing job
G86 . 2024-10-28
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We had a meal deal & ordered potato dippers & garlic mushrooms. The mushrooms were ok, the potato dippers were chips covered in cheese & spring onions & were tasteless. We had a steak & vegetable lasagna, the steak was okay but again tasteless, the lasagne was microwaved to an inch of its life & also tasteless. The waitress did advise that sometimes they get a bad batch in!! We also had the breakfast...which while value for money was chaotic & disorganised. The staff were unfriendly & clearly did not like their jobs. They appeared to be unhappy at replenishing stock or if anyone asked them where something was. Children were running wild & touching all the bread & pastries with seemingly no parents taken responsibility. The coffee machine served half full warm coffee. We would not return. The hotel however, was good value for money & clean.
Jenny M . 2024-10-27
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Just had to write a review inspired by exceptional customer service received from Jeanette and Sam. Both staff were so friendly, helpful and just so warm in nature; they really brightened our day and are such a credit to the company. They clearly enjoy their jobs and are part of a happy team. They demonstrate how you can really make a difference in any job at all; please ensure they receive due credit and our thanks.
Simon Round . 2024-10-24
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Good food and service didn't wait long at all, well done guys same about the weather but you can't have it all, thanks again
Gary P . 2024-10-23
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Admittedly we were a big group but service was slow and the meals when arrived only luke warm. I'd say staff were fantastic it's company thar short staff restaurant
Geoff Powell . 2024-10-20
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I'm a bit fussy but the lamb roast was beautifully pink. Everyone on our table was happy with their food. Freddie was very personable.
Sarah P . 2024-10-20
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Went for a snack at lunchtime with friends.The table felt very sticky. I had fried halloumi which was horrible.Very greasy and salty. My 2 friends didn’t enjoy their food either. I didn’t complain as the waitress was very nice and didn’t like to make a fuss. Never again
Bev Appleby . 2024-10-16
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First time in a long while that we had been here and it's still average at best, I won't be back for a long time again, food is 2 / 5 whoever puts the rub of flavouring on the ribs should taste them, so much ground pepper it burns your mouth and then cover it in bbq sauce, not a great combo.
Adam Jackson . 2024-10-14
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Our first experience here was a really pleasure,Ben the Chef is the best,and the waitress very kind!
Madalina Pandelescu . 2024-10-08
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The food was wonderful. A bug thanks to our chef Ben 🥰🥰🥰🥰
Fatma Gheroufella . 2024-10-08
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It was so delicious! Chef Ben made for us so delicious meal!!!! Thank you so much 🫶🏻
Оксана Євчук . 2024-10-08
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Loved the place little cold sitting u der air conditioning but a quick ask and it was turned off.
Lorraine Mutton . 2024-10-07
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Visited 8pm on a Saturday night. Felt slightly rushed as we were advised the kitchen was closing at 9. Other than that food was nice.
Tracey Rogers . 2024-10-06
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Great food great service came in for a bit of grub and really enjoyed it. They have bt sports too which is a plus as can watch the football whilst eating my mean by the bar.
Gary Lal . 2024-09-25
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We went here Saturday night. My other half was working a night shift across the road so we booked the latest table offered on the website - 9pm - upon arriving we were informed that the kitchen closed at 8.45pm! Manager wasn’t sure why the website let us book a table for 9pm and when my partner checked his email a cancellation had been sent through but he hadn’t read it as he assumed it was a confirmation. However the chef came out and said he could make us anything that needed to be done in the oven. So I had a grilled chicken burger and my partner had the ribs! (Both good). We were so happy that they did this to accommodate us as we were pushed for time and there are no other restaurants nearby (we didn’t fancy a meal deal for 2 in the car park haaaa)! When we went to pay we were told that our meal was complimentary due to the inconvenience at the start (tbh we were more than happy to pay as was just relieved that they fitted us in)! The manager had gone home by this point so we were unable to thank him personally for his kindness - also a big thank you to the chef for staying later too. We do eat here often as it’s local to where I live and so there’s no doubt in saying that we will 100% be back. BIG THANKS AGAIN! xxx
Lisa Philpott . 2024-09-16
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My son & I are staying at the Premier Inn next door, so went to go to the Beefeater for dinner. The Premier Inn website says it has an in-house Beefeater. Waited to be seen at the reception & seated, but got told in a rude manner that we are only taking bookings. Now if the restaurant was full we could have understood, but the restaurant wasn’t even half full & there was nobody else waiting to be seated. We won’t be back at the Beefeater even though we have a couple more nights booked, we’ll take our custom elsewhere.
Lisa P . 2024-09-10
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Great place to eat and not too expensive.
Helen Mitchell . 2024-09-10
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Nice for midweek meal not too expensive. Parking is good. 3 Hours free as long as you register the car when you go in. Good atmosphere and good service
helen m . 2024-09-10
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A very good lunch at a competitive price
William Kitson . 2024-09-09
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A party of 11including children when the self service buffet was out if action awaiting repair. The staff, in particularly Lucy, were amazing as they had to bring everything to our table, including re stocking, and were cheerful and obliging throughout what must have been a stressful time.
Anthea Meek . 2024-09-08
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The general manager was out standing and caring even though he was under a lot of pressure he took is time to make sure me and my family was well look after . This was the stand out thing about my stay thanks
joshua henry . 2024-09-06
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Apparently didn't have a table for two as fully booked even though there were empty tables ?
Sandie Luxford . 2024-09-04
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What a massive disappointment, how is that place still open. Seats were ripped and sticky, table was stickier than 3m tape. Food was bland almost like the chef had given up.
Tony C . 2024-09-04
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Great service and went out of their way to make our little family holiday extra special. Even when it was busy at times the staff were brilliant. Jenette and Lucie deserve admirable mentions as their service was top notch and made my kids feel so welcome. Sam (the manager) deserves extra credit and praise (and possibly a pay rise!) for the way the place is run and seems to always be there to make sure operations are run as smoothly as they can be and you can tell he really cares to make sure the customer experience is as great as it possibly can be.
Andrew G . 2024-09-01
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Last minute decision to have a meal. I had 1/2 chicken meal that was super with a pint of a cold Dunbar shandy. Excellent service from Ben who had a friendly helpful demeanour. No 2 Passing breakfast. Usual great quick quality service and meal although the bacon tasted strange but enjoyable. I always enjoy Beefeater breakfasts !!
Alan de Co . 2024-08-29
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Jeanette, friendly,helpful and appears to be very efficient at her job
Tracey Snow-Lee . 2024-08-28
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Love the young girl who served us. Always have such a relaxed time here. Would prefer the girls to keep their conversation with my husband to a minimum tho
Fiona-Anna . 2024-08-28
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Lovely food and lovely waitress x
Hazel Edwards . 2024-08-27
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Been here a few times now and can highly recommend it. Very clean, the staff are friendly, and all the food we ordered was absolutely lovely. Nice place for a family get together. Well done to the chef, who is apparently called Peter, the food was spot on. 👌
Barry alibi . 2024-08-27
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After having a disastrous visit a few weeks back with the attitude of the waitress thought would try again. This time I went with my parents. All staff were very friendly but the food was awful! I ordered loaded potato skins- what I got was cheesy chips!!!! Dad had mixed grill. The steak was like a piece of rubber- even my husband couldn’t eat it! We did raise our concerns and were given a free dessert. I don’t think I will be rushing back anytime soon! It used to be so nice but the food has certainly taken a turn for the worse!
Sharon . 2024-08-26
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Went out for date night, and decided to give beefeater another try after not going there for a couple of years due to the food not being great and again the mains weren't great but the starters were perfect and the service was absolutely fantastic ❤️ Luke was amazing we had problems and he tried to sort it but the kitchen didn't want to do anything, had to take a picture of the menu of what we ordered as the kitchen said there were no sauces on the burger, yet it plainly says BBQ sauce and burger sauce, unfortunately we won't be going back this is the 3rd time of going there in five years and it's not nice 😶😞
Natalie Spicer . 2024-08-25
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Good value. Calamari very good with surf and turf!!
Gary TWITCHETT . 2024-08-22
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Wasn't sure whether to accept Brewers Fayre discount vouchers.After explaining that vouchers according to Whitbreads app.they are accepted in all their food outlets.They accepted it this time but would in future. I informed Whitbread but have had no response.
edward butler . 2024-08-21
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The sound level in this place is too high for comfortable dining. It desperately needs acoustics to be looked at. More soft furnishings, acoustic ceiling tiles etc.
Peter Rowlinson . 2024-08-13
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Been several times, over the last couple of weeks, for Breakfast, lunch and evening meal. Never been disappointed withbthe food. Breakfast is a must great value and good quality.
Keith Baker . 2024-08-08
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Ordered the apple pie off the set evening menu and found mold on it. Waitress who was serving us seemed to have an attitude too and didn’t seem as welcoming to us than everyone else.
Stormie YK . 2024-08-05
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Had breakfast here two days in a row as part of the premier inn breakfast deal. Can’t fault it, lots of food, all fresh and tasty. Plenty to choose from and the staff were absolutely lovely. It was the perfect start to the day.
V Watson . 2024-08-04
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Food warm not hot as expected, understaffed for that time of day and no interaction with us the customer, It was supposed to be 33% of the food bill but if you had the set menu it did not apply it said it apparently in the small print ,take a pair of binoculars and you just might be able to see it .I will not be going back there ever again and I trust you the people to boycott it as well have a nice day
Richard Treveil . 2024-08-01
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We arrived a little late but got checked in and seen to our table. Was a little concerned as it was quite busy buy my fears were unfounded. Drinks, starter and main food order taken a few minutes after we sat down. Found it funny that our orders were taken by pen & order pad and asked about it, this is perfectly normal and this avoided the worldwide software glitch a few days before which affected a lot of businesses. Drinks and food duly arrived, drinks cold & food hot! The big question. . . Would we go back? Simply yes.
Stephen Healey . 2024-07-30
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Visited last week with friends as a thank you for looking after our pet cat whilst we were on holiday. This is our "go to" place to for a good meal at lunchtime & early evening. The staff are always friendly & efficient. The menu offers plenty of choice & all the usual options. Plenty of parking at this time of the day. Can't speak for evenings, but would recommend at the times we regularly visit
Robert Barlex . 2024-07-23
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Fast friendly service. Plenty of car parking
Les Davis . 2024-07-13
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We had a 40% off voucher for here and thought why not go out for dinner! Great bit of grub and always great to have money off the bill! Mixed grill was great value
G86 . 2024-07-12
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Met here to have breakfast with friends whom had stayed the previous night at premier inn next door, only to be told rather abruptly there are no tables available and we would have to wait 1 hour! Our friends were seated as they had their table already booked! There were many unoccupied tables and when we questioned this was simply told they are all booked so we had no choice but to go else where leaving our friends to eat alone. Our friends who did book their table prior and was seated sadly informed us later that none of the tables were used after we left! We felt very unwelcome as soon as we entered and felt the assistant or manager wasn't even trying to accomodate us. Body language and tone says it all! We will not be returning here!
Hayley D . 2024-07-01
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Friendly greeting, clean tidy throughout. Wide range of food which was well presented and restocked when required. Efficient staff keeping the food area clean
jonah13 . 2024-06-30
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Great visit again! Always have a nice time. Food is always excellent and staff are all friendly!! Breakfast is always busy and great value and football on for the euros too.
Will M . 2024-06-22
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We never fail to be impressed by the experiences at Strawberry Field. All of the waiting staff and especially the Manager Tommy always show us utmost courtesy and respect, be it 2, 4 or up to 18 guests. The food is served quickly after drinks are served and is always hot and tasty. Our wishes in advance regarding seating are always catered for too. Cannot recommend too highly.
Eileen O . 2024-06-16
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Great food, great service. Ate here whilst staying at the hotel, Tommy and Luke couldn’t have been more helpful or attentive. The food was good and I would come again.
Arcade Fred . 2024-06-15
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Great Sunday roast.staff were very professional.would come here again.. back next sunday
Paul Harvey . 2024-06-13
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It's a Beefeater chain pub and restaurant. The menu is primarily grills and chips. Salad sides are OK. The covered grilled chicken dish was bland for the cost of the dish, with just chips and coleslaw. The desert that two of our party had, apple pie and custard, was tiny and the custard lumpy and contaminated with something "brown". Either a sauce of some kind, or the dregs from the custard bowl. We suspected the latter. We did complain and new custard was brought out. But the contaminated custard had already been added to the dishes, which were not changed. There are better independent venues with similar prices and better food options.
Dave Hillier . 2024-06-11
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Perfect for a post rehearsal pint but randomly closes early.
Nicholas Quarrell . 2024-06-10
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Excellent steaks, had a mix grill, served by a good bloke with cool hair, will defo be back when we are here again 10/10
Tubzy Wilson . 2024-06-09
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Visited for my birthday with 8 family and friends. Out waitress Ellie was very attentive and the service was very good. We ordered 6 different meals between us and received them all at the same time. The food was very tasty and were all enjoyed.
Glynis Moss . 2024-05-31
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Great place for lunch and reasonably priced. The staff are really friendly
Patricia Parkins . 2024-05-29
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Has taken chips away from lasagne which is rather disappointing. Good service by the waitress. Always friendly and helpful.
Mimi Smee . 2024-05-25
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Was lovely and quiet to have an afternoon lunch with my boyfriend, lovely service and was amazing food. I never tip and I tipped the waitress. It makes a nice change from Toby Carvery as we are always there. However, needs more items on the menu especially more pasta dishes. Spinach Alfado is my favourite 😋
Naomi Plant . 2024-05-25
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Not overly busy, so ideal for a family reunion, but I have to say that my meal was less than exceptional, although my wife and daughter enjoyed theirs.
Collin Brand . 2024-05-20
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Seats were dirty, food was bland and the chips were hard. Really over priced for the food received. Will not be returning
Ash Cosker . 2024-05-18
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Truly awful. Poor food poorly cooked, definitely don't recommend eating here
Victoria Gensberg . 2024-05-16
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Milk was off twice for my tea so had to change to hot chocolate. Service behind bar was slow and not enough staff. Hard to pay as only one person taking payments for a party of us and people waited ages to be seen at bar while we were all paying . Needs more organisation and complete revamp as a very tired looking interior
Andie Freeston . 2024-05-10
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Friendly helpful staff Clean spacious pub restaurant Tasty food
Sharon Lee . 2024-05-09
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Regular for breakfast always a great experience good food friendly staff. Only complaint is lack or orange juice. But I understand that this is a supply issue
Luke F . 2024-05-02
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We had a lovely Sunday lunch here no complaints at all
lisa heathcote . 2024-04-29
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Lovely evening fantastic food and our waitress Laura was great. She looked after us all night on her section and always had a lovely smile and was so welcoming. Top girl worth her weight in gold
Jacandjon69 . 2024-04-28
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Breakfast for the family again! We love it here it’s all you can eat and with children it’s a win win and get to try things they have never tried! Great choices
lionking86 . 2024-04-28
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Booked table for 9 family members for my birthday yesterday.could not fault anything food great,service good.very friendly waiter.would certainly return sometime.
Grahame Cornish . 2024-04-28
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Ordered steak, and it was tough and grizzly. Complained, and it was replaced with another just the same. They took it off the bill. I would rather they made sure the meat delivered was of good quality. It was not difficult just looking that the meat was poor quality.
Alan Leverett . 2024-04-27
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Went here for my mum's birthday. We had a long table in a quiet area, allowing us to enjoy being together and catching up. The food and service were great.
Chris Bishop . 2024-04-22
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Food was nice, desserts were very good. Service was excellent. Don't forget to put your car registration in the computer on the right hand side as you go in! (I'm expecting a fine to come through any day now 🙈)
Louise Ager . 2024-04-20
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Came in for a drink, welcomed by a lovely guy on the bar, beer was good and i didn't want alot to eat and was worried i had to take a seat on the main restaurant. This was not the case, had some very nice chicken fillets served by a lovely friendly waiter, who i think was the manager, these were hot and crispy. Football on telly and a nice atmosphere, will definitely visit again 😀
kerrilaver . 2024-04-19
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Food was awful. Fish and chips had been overcooked and peas reheated but still cold. Nachos had plastic cheese on top and no jalapeños just very dry salsa. Definitely will not be returning. Very disappointing
Corinne W . 2024-04-13
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Took a large party here for a birthday. They were quite busy with a great atmosphere. The service was fantastic, served by a charming and attentive young lady called Ellie. The food was so so good! between us all we pretty much ordered most the menu. From the starters to the perfectly cooked quality steaks and the tasty and generous portions of deserts, all were cooked and presented to a very high standard. Special thanks to Jacob ( chef ) the food you put out was awesome. Truly restaurant quality, far exceeds that of a “pub”
Saul-11-77 . 2024-04-12
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it was very very overpriced not going back as the food is cheap pub food at restrant prices rude young staff at front desk sticky table our sever was polite but na
A Google User . 2024-04-11
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Food was amazing, steaks and desserts all arrived on time and cooked to perfection, Ellie our waitress was polite and very knowledgeable, even told us the names of the kitchen staff …thank you Brad , Jacob and Peter… couldn’t have wished for more …
Marc B . 2024-04-09
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4 of us visited for Sunday lunch. Two had mixed grill which was OK until we tried to eat the steak..mine was well done but i couldnt eat it because of the gristle running through it. My friends was same although his had been medium cooked. My wife had the Sunday roast but there was only peas and spinach for veg option. No brocolli carrots cabbage etc. She was underwhelmed to put it mildly. Drinks prices was over the top. £14 . 20 for 2 glasses of wine £12 . 80 for 2 glasses of cider. I wont be going back.
Roy Williams . 2024-04-09
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Took a large party here for a birthday. They were quite busy with a great atmosphere. The service was fantastic, served by a charming and attentive young lady called Ellie. The food was so so good! between us all we pretty much ordered most the menu. From the starters to the perfectly cooked quality steaks and the tasty and generous portions of deserts, all were cooked and presented to a very high standard. Truly restaurant quality, far exceeds that of a “pub”.
Saul S . 2024-04-08
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Had a birthday breakfast here, plenty of choice, didn't need to eat for the rest of the day.
Karen Pattrick . 2024-04-07
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We held a large Wake at Strawberry Fields last week. The venue was perfect with plenty of parking. We had a designated area with a buffet and coffee station. The food was excellent. Our family would like to thank all the staff for all their hard work. Special thanks must go to Vlad for his kindness and absolute professionalism in arranging every aspect of the day.
Debbie W . 2024-04-02
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Had a lovely meal. Was served by Heidi who was really friendly and helpful. Great service, our meal came quickly and was really tasty.
lisaphilp . 2024-04-02
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Stopped off for lunch en route to visit family after long run. Welcome was very good as was the service throughout! Natalie served us and was very pleasant and chatty. Food was very good.
SouthendLassy . 2024-03-31
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I enjoyed the night food was ok but money was put into gaming machine, and it stopped playing. Broken. Then had to wait 4 weeks just to get the money back. Customer service ZERO.
Stephen Bright . 2024-03-30
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Popped in for a quick bit of lunch before work and had lunch menu. Some good choices on the menu I went with the lunch steak came out quickly and cooked very well. Service was great. Not been in much recently but today reminded me that I like to come in frequently
lionking86 . 2024-03-27
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Typical seafront eateries, consider it a bit expensive. For what. I had, sausage sandwich and a cappuccino, about £13