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4.5

Based on 21 opinions finded in 1 websites

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Nº 207 in 547 in Cotswold

CUSTOMERS TALK ABOUT DISHES WITH..roast
Score
OpinionsNoteTripAdvisor214.5

comment_iconOpinions

We recently moved to Tetbury and heard some good mumbles about the Woolpack and having the first Sunday off in ages my husband I booked a table online for Sunday lunch. We booked 3pm as it stated online it was open until 4pm. In the morning we had an emailed confirmation as well as a phone call to confirm. At 2.500m we duly arrived expecting a lovely roast, a nice bottle of wine and we even discussions en route of pudding- we were looking forward indeed! However we never got to order anything as the front of house lady advised that the kitchen was now closed and there was no record of our booking , my husband showed her the reservation and explained tge call earlier. A discussion then ensued between her and the chef whether we were correct as if we were being doubted. She did however apologise but we certainly got the impression from the open kitchen that the Chef had seen the opportunity to clean up and get away early and he wasn’t budging. I’m not a negative TA winger but at 3pm on a Sunday it was impossible to find another venue for lunch and we were really disappointed. I feel in this current climate the management should be aware that staff or notably the Chef is dictating their profitability. It would not have been an issue to move our table to earlier in the service to suit him but just to cancel a reservation is exceptionally poor. I have given two stars as I thought the ambience was very nice and I do think the woman server dealt with the situation as well as she could but they have lost some potentially good local customers I’m afraid.

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JanejaneyI . 2022-10-05

MORE AT TripAdvisor

Don't be put off by its location in a new residential complex. Had lunch here with our walking group of 12. Good value range of light lunches. . Service was prompt , just a minor hiccup with dressings for salads but voted first class by the group. Undersells itself on the website, should publish prices there as they are such good value. No mention of soft drinks anywhere but I'm sure they are available - worth extending menu to include these and to remind people that coffee is also available. Perhaps also rename listing on Tripadvisor to Woolsack Kitchen. Will definitely go back, Sunday Lunch menu looked enticing and, again, very good value.

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Tom . 2022-06-09

MORE AT TripAdvisor

Sunday lunch on Mothering Sunday. We had a lovely meal with excellent service. The place has a lovely atmosphere

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Sue N . 2022-03-27

MORE AT TripAdvisor

Not the perfect start when told “the manager forgot to order in alcohol free lager when tried to order our drinks. Manager walked around in trainers and with paper work strewn about the place, staff leaving coats on back of chairs in front of house. The food: Average and over priced. £28 got two courses and whilst the veg was nice, we asked for the beef to be cooked a little more (which we were told was fine) but still came out the same. Not worth £28 to be honest. The service: the waiter seemed keen on calling us “guys” throughout despite having a mix of children and elderly in our party. Didn’t seem overly keen in talking to us but was polite. Surroundings: no where for disabled to park or at least not easily signposted and whilst the chef was great- he said it was fine for my son to go and sit but the chessboards, we were later told that we weren’t allowed “as the residents won’t like it. We won’t visit again despite the location. It was much better as Steepleton and not as the Woolsack kitchen.

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MrCPH . 2022-03-23

MORE AT TripAdvisor

As under new management, we decided to give this restaurant another try as unfortunately our first experience was terrible!!!We booked for Sunday lunch and it did not disapoint!!Very warm welcome by the new management, All staff were very friendly and helpful!Food was delicious, very good quality and very reasonably priced .Lovely atmosphere and will definitely head back as we'd like to try their evening menu!Would highly recommend and worth a vist!!

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Lucy R . 2022-03-13

MORE AT TripAdvisor

My partner had a steak and it was truly fantastic and delicious I had the burger which was probably the worst Ive had in my life: advertised with relish but they had none; salad with nod dressing; triple cooked chips - no they weren’t, they were soggy and poor; but the burger was the worst; it didn’t taste of beef; it was tight, small and dry. Apparently it wasn’t made on premises, but bought in. Very disappointing

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Mymusicquiz . 2022-03-06

MORE AT TripAdvisor

We were in a party of 7 for a Christmas Day lunch. The food was excellent and the staff were really helpful. We felt very safe in the current covid situation as the building is large and well ventilated though still warm and inviting. Very satisfied!

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563jat . 2021-12-25

MORE AT TripAdvisor

We visited here for dinner, I was slightly surprised that the restaurant is located in a residential home of older people but it didn't put us off. The restaurant is light, airy and the kitchen is on display. it wasn't very busy so the atmosphere was a bit quiet. On a plus the service was warm, friendly and attentive. the menu was exciting and a bit different to others in the Tetbury area.

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travelchick-UK . 2021-09-24

MORE AT TripAdvisor

Very good food at very reasonable prices with great service and a really good ambiance. The team could not have been more helpful and really made our anniversary meal special. Thank you.

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NicCotswolds . 2021-09-09

MORE AT TripAdvisor

What a find! Fantastic tasting menu in this new high-quality culinary treasure. We found Steepleton Kitchen more or less by accident, but head chef Josh and the rest of the team treated us to a special evening.

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KK_PGGP . 2021-08-24

MORE AT TripAdvisor

We visited Steepleton Kitchen on a Thursday night and tried the 5-course tasting menu. Every dish was really quirky and different and you can see the chefs are working to push the boundaries. We learnt that they have built their name on wedding and event catering and the attention to detail and excellent service is clearly something that’s really important to them. Mike was so friendly and welcoming throughout. It was our first meal out post-wedding and he treated us to a complimentary cocktail and champagne, and generally made us feel very special. We’d 100% return if we were back in the Cotswolds. It was also ridiculously good value for money!

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ddiamond85 . 2021-08-21

MORE AT TripAdvisor

We went on the Wednesday grill night menu. Could not recommend more! Great steak, plenty of sides and a great pudding. Not to mention the service was perfect! Excellent all round from us! Will be going again ☺️

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rebeccah5050 . 2021-08-05

MORE AT TripAdvisor

The Head Chef Dave and his team were excellent. The food was creative and delicious with a relaxing atmosphere and a very personable fun head waitress. The best meal we have had in a long time. A must return visit soon. Thank you.

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mariewarner17 . 2021-07-03

MORE AT TripAdvisor

We reserved for a late Sunday lunch. As visitors to family in Tetbury this was a new venue for us but came highly recommended. It was reassuring that all the Covid precautions were in place and table spacing was very good. Loved the modern, light and airy decor. The staff were friendly and it was refreshing to see an open kitchen that didn’t detract from the dining experience. The little ones wanted a more traditional roast and the adults sampled other dishes. My nut roast was full of flavour and just the right texture. The vegetables were an imaginative alternative to the usual accompaniments and nicely presented. Desserts were interestingly different - my panna cotta and trimmings was delicious. All in all a very nice venue, well prepared food and attention to detail. Will visit again.

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Getaway58991032962 . 2021-06-22

MORE AT TripAdvisor

Came here Friday night for dinner. Amazing. Food was excellent and the service couldn’t have felt more welcome. Chris took excellent care of us and we can’t wait to see him and the restaurant in the new year

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Z6594YNcarolyns . 2020-12-12

MORE AT TripAdvisor

We made a reservation for Saturday 5th Dec at 2030hrs. I received email confirmation of the reservation but when we turned up it was completely closed. The chalkboard sign advertising the place was still up by the side of the road but the place was...

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rosemarybuckingham . 2020-12-06

MORE AT TripAdvisor

Tetbury has a lot of traditional restaurants / pubs, so we were looking for something a little different. Run by clever chef's the menu on offer so simple full of locally sourced produce. We both had the steak, with chunky chips. Super - the venison...

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Orac123 . 2020-11-01

MORE AT TripAdvisor

Went for Saturday dinner. Excellent food and service. Presentation on the plate looked very professional and the taste matched the looks! Highly recommended.

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Hampshire_UKDandM . 2020-10-26

MORE AT TripAdvisor

My wife found this new restaurant and booked a Sunday Lunch for us both on my birthday This was in the time of Covid restrictions and all the necessary conditions were in place. The food was exceptionally good. We both went for the roast option....

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ceredigionbear . 2020-09-28

MORE AT TripAdvisor

My wife found this restaurant on line and took me there for Sunday lunch. The food was very good indeed. We both enjoyed a starter and main course of roast lamb for my wife and I had the roast sirloin. Probably the best roast beef...

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ceredigionbear . 2020-09-27

MORE AT TripAdvisor

Our first visit and very impressed! Three courses of quality food, well presented and served, for £12.50 with September promotion. Every course was excellent. Staff very welcoming. Well organised wrt Covid-19. Highly recommended.

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Hampshire_UKDandM . 2020-09-27

MORE AT TripAdvisor

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