Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 255 in 280 in Rushmoor
Opinions
There were three people working here but there may as well be only one, Callum. I stood at the till to be served while two ladies chatted about a display stand. One did say she would be with me ‘in a minute’ but she didn’t come. Meanwhile, Callum is making coffee and looked across and said he would be with me, which he was. He then made my coffee but the fruit bread I asked for didn’t materialise. I watched one of the women do a couple of delivery orders and then she finally put my toast in. By this time I’d had my coffee for a while. She then seemed to get distracted, after her burst of energy and left it for Callum to get my toast, which he did, while making coffee for others. He is also a very polite and friendly person, hats off to you Callum! However, this and our experience in the grubby shop in Camberley is why we go to other coffee shops now.
MCRwindsor . 2022-11-23
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Cafe’s located inside Sainsbury’s and therefore handy for a quick drink/snack before or after shopping - it has entrances from both inside and outside the store. On the day we visited tables were piled high waiting to be cleared but once an employee got started on them they were all soon sorted. Service was a bit on the slow side even though it wasn’t particularly busy and furnishings could do with replacing. Noticed that you can also order home delivery via Deliveroo.
nnmercman . 2022-08-29
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23 Opinions
Like most OAP grandparents I help out my with daughters child care once a week. On the 2nd October I arranged to meet up with my daughter and her 2 other grandchildren at McDonalds Aldershot. The idea was as well as dropping off the youngest grandchild and a large Lego table we could celebrate the middle one’s Birthday. We arrived before the others and purchased some food and coffee and waited. My daughter arrived with the other children a little delayed as she has to run between schools. We then purchased food and drinks for a second time for the children. One of the children then had to go off for an after school club and so my daughter left us to watch the two other Grandchildren whilst she dropped her off. The service was a little slow and the restaurant was not busy and so the remaining children were still eating their food. My daughter then returned and we left from the drop off and we left. I then received a parking ticket from Met parking Services for overstaying the 90min limited by 18 minutes. Well what has this to do with McDonalds I hear you ask its the over Parking Company matter. I think it kind of is. McDonalds are the ones who contract out to Met Services and so must have had a say in the terms that are set. How many times as parents do we say to our children please don’t rush your food. Now it appears to be please hurry or Grandpa will get a ticket. I fully understand the argument that can be had about it being a deterrent to others not to block spaces. But in this incidence it was not the case. The car park was half empty and maybe if my daughter had stayed with her. The fact she left and we stayed watching the Grandchildren car we took up the one parking space. There is no way that I will repeat the mistake off thing is anymore than a take away as they have lost a customer. Please others be aware.
38 Opinions
We were served by Donna who displayed excellent customer service and as we had not been to a Tim Hortons before, she explained the menu items and gave some recommendations for the desert, timbits. Food was great and not particularly expensive. Customer Service 10/10 Definitely would return more often, found a new favourite!
591 Opinions
I ordered 2 meals 1 for me and 1 for my 3 year old, she wanted a Happy Meal with Fish Fingers, A Cucumber Bag and Fruitshoot. I ordered a double quarter pounder meal. Firstly Uber Eats is poor, I live 7 minutes away from this store but couldn’t pick up so I asked for a delivery. I ordered it at 18:30 and it turned up at 19:56!! And it was STONE COLD, and I had 3 different uber drivers details, so did they meet up somewhere and just swap orders? The Chips weren’t edible as they were severely undercooked, and had no flavour my daughter’s food was so cold! So now I am having to make her something to eat at this time of night! Her cucumber bag wasn’t in the delivery neither was her fruit shoot! This is such poor service is it really that hard to read a ticket? Such poor service all round! And there is no one to call to get my missing items or money back! So disappointed as is my daughter!