Starbucks, Sevenoaks in Sevenoaks

I’ve been going to this cafe on and off for 10 years. I have to say my experience has gone downhill since Covid. My recent visit has been very disappointing . I ordered a Spinach and Mushroom Quiche with salads. First of all, the Quiche was still frozen in the middle. Secondly, I didn’t even have time to argue because my daughter has been stung by a wasp. Totally understood this is normal in warm weather but the Cafe’s reaction has been shocking. I went to the counter to ask for some ice. It took at least 5 mins for the waiter to get it despite I can see a bag of ice lying on the table with 1 waitress standing next to it chatting to another lady. I asked can someone just give me the ice as my daughter is crying in pain. I was told someone has gone to get first aid and they can’t “just give me the ice”. After another 5 mins, the first aid has finally showed up. After asking what happened, his words are: oh…..I’m afraid there is not much I can do. I said can you grab me some ice please? It is at that point we finally got the ice!!! I washed my daughter’s wound with some soapy water after a quick google on what to do. I’m not a fully qualified first aid by no means. The cafe has an outside sitting area and wasp sting would be very common. Pleas train your staff on what to do or get some wasps trap like Polhill did. Very disappointing and I would have to end my visit after 10 years. Service standard has gone down too. Most of them look like they don’t want to work there and have a terrible attitude.

Asked for extra vinegar on my deliveroo order and they gave me a bottle! This is the best place to exist in England, I will go here for the rest of my life. I will pass down this knowledge to my children and they will pass it on to their children and so on, the Tom Bell legacy will live on.

I had a couple of hours to kill while on business in Sevenoaks, and fancied an all day breakfast. I googled and found this little place off the beaten track (didn't want to pay for parking!). Really tasty full English breakfast and a good cup of coffee, and ever so great value at £8.00. Maybe not the greatest venue, but definitely worth it for the food.

Add coffees before we went around the house and there were plenty of tables both inside and outside. Having visited the house we then went back for some lunch and had a variety of items from the menu. All items were very tasty and well presented. The staff on the counters were fine. They could’ve been a bit more efficient doing hot drinks when there was a big queue, else food and service was really good.

Costa Café is a gem! From the moment we walked in, we were welcomed by the friendly staff, especially the one with the amazing tattoos, Nina--they were so warm and attentive. The atmosphere felt relaxed and inviting, with locals chatting and even offering great suggestions on places to visit and things to do in the area. The coffee was perfectly brewed, and the treats were delicious, making it the ideal spot to relax and recharge. Highly recommend stopping by for a cozy, welcoming vibe and top-notch coffee!