Starbucks- First Street in Manchester

I came in to get one drink and they added water to the syrup when making my drink. So asked them not to. It was then at the start of my order I asked for light ice and they literally filled it up with so much ice it didn’t taste of anything. In the end I gave up and I now have a terrible tasting drink that I paid full price for.

Absolutely disgusting, and trying to submit feedback is near impossible. This is a normal branch of Starbucks, it does all the beverages you need etc and is quite a good work spot in terms of the fact it doesn't get too busy and there are plenty of plugs and spots to hideaway and live your best hermit life. However, I guess because it isn't too busy, it is disgustingly unclean. Unfortunately the other day I found myself having to use the bathroom, (flaw of being human) I went into the Unisex toilet to find the seat up, meaning I had to put it down. This is not something I'm offended by, (We women are more capable of flapping a toilet seat down that we let men know) however I am offended by the state of what I have to touch. Now, we can all forgive someone for going into a bathroom every now and again, having a sad sad time - and leaving it in a state. (No-one can help that day that a dash to Starbucks followed by 15 minutes of shame is required as you cry on the phone to your mother) That's hardly aforementioned victim's fault, or Starbuck's fault. HOWEVER, this was not the scenario. The toilet was DISGUSTING. There was such a build up of grime and fecal matter on the seat it was stained a different colour. That is not a single use stain, that is weeks, if not months of NOT BEING CLEANED. This toilet had never seen a drop of Lemon Pledge in it's whole life. It was DISGUSTING. Genuinely, it made me feel sick to touch it. I took a photo because it was unacceptable, hoping to send it to Starbucks on the down low because I'm not a complete bellend and I wouldn't plaster it all over social media before giving them the chance to respond. HOWEVER - it was then so hard to get through to Starbucks in any way other than social media, it is SO hard to submit a complaint - (Like telling Madonna she doesn't need any more plastic surgery, they just don't want to hear it) that I've ended up plastering it all over the internet as MY version of a dirty protest. Be less disgusting Starbucks, you serve food and drink, and this is just grim!

I often visit Starbucks throughout Manchester during my working day. Recently visited First Street. I enjoyed a more quieter place for a coffee. However, really disappointed with the cleanliness of the toilet and the toilet seat. When you’re charging a premium for your products. The wash areas should be up to standards. This needs sorting!

SCAM alert. Download the app and they steal your money and tell you that they can't do anything about it. SCAM

You pay £11.00 for 2 coffees and a sandwich, then you are told the toilet is out of order! Not good. Tell people before they order or fix it.

Offers comfy chairs, sofas etc. and good coffee - no better but definitely no worse than other Starbucks we went into. So review is that this was a typical Starbucks under the Arches.

Good location at the end of the shopping area. Nothing bad about this. Outdoor seating if it’s not raining although the train passes (See photo) above so noisy.

Always stop here for a coffee as I work nearby. Staff are always really nice & I’ve never had a problem with their coffee! They also never run out of the seasonal coffees like the pumpkin spice autumn one, which I know other Starbucks often run out of! A really good Starbucks

There are so many Starbucks across the city centre, however this is definitely my favourite. It's a few doors down from my office and the staff are always so lovely and remember my order when I come in!

Had a quick drink in here before heading to a lunch reservation at a nearby restaurant. Service was quick and staff were very efficient. was kept very clean.

Need to up their game in the comfort of their seating arrangements and also in the sandwich department.

The coffee is passable but the choice and quality of sandwiches is annoyingly extremely poor and unappetising.

We popped in here to grab a coffee while waiting for some friends. The staff misheard my friend's name and wrote 'Sharon' instead of Shannon on her drink. I'd like to thank them for that mistake, as it really tickled us...

Standard Starbucks in terms of coffee, service is stupidly slow, 10 mins to make Latte! I'd hate o come here is it was busy

Having stayed in a hotel around the corner we came here for breakfast. Nice & quiet and a brilliant selection of pastries & cakes. Nice coffee too.

The venue is new and nicely appointed. Staff are attentive. I was recommended a new line of sandwiches which were chicken and bacon. It was expensive and flavourless. The bread was brittle.dry and hard. Remind me to take a chain saw next time please? I...