Starbucks Coffee Co. in Wrexham

Manager Jess is a truly outstanding customer and team focused individual. I've seen her take care of a struggling colleague whilst seamlessly dealing wonderfully with customers. People like Jess make a regular Starbucks a standout morning coffee dash. Please let her know

I was also scammed by the parking arrangements. I won't visit again (even though it is handy to meet with colleagues) and I will never stay at a Travel Lodge.

This is the second time now this has happened I’ve arrived 5 minutes before close and the same gentleman says the shop it closed however, it clearly states on the door that they close at 6:30pm not 6:25pm. He did not even apologise and had a lot of attitude.

This is the second time now this has happened I’ve arrived 5 minutes before close and the same gentleman says the shop it closed however, it clearly states on the door that they close at 6:30pm not 6:25pm. He did not even apologise and had a lot of attitude.

Starbucks cannot make real coffee

Starbucks cannot make real coffee

Proper coffee that . Buns are decent too.

Each time I've gone to get a certain drink it's either out of stock or don't have the components to make it. Take it off the menu if you never have it in. An what I did order I didn't receive correctly ...pity

Ask for a coffee here, and they always give you the largest priced size cup. Make sure you give them the size you want, otherwise they will give you the largest cup. Another example of a blattent ripp off.

Very clean but not many toilets

Won't be calling again, second time we have been to a Starbucks while in the uk. Both times at different locations, staff don't want to work

Ако имате около 10-на свободни минути... 😁

Usual starbucks experience. Convenient location and has plenty of parking

Katie and the team are great ❤️

Great convenient place for a coffee and food friendly staff

It's your generic Starbucks. Had what I needed and the food was hot. It's a nice lay out inside, plants of space and seating. Being just of the A55 it's a great pit stop but not very well advertised if you didn't know it was there

Stopped for a coffee and caramel shortbread, staff were friendly and helpful. Only criticism is the choice of food was lacking when we went, in need of a restock.

Nice place for a coffee and a catchup.

Great little stop. Car park spaces are very narrow and there is only a 90 window before you get charged. Careful your google doesn’t direct you to the holiday inn car park opposite here, you’ll be charged from the second you enter the car park

Carpark has npr cameras at entrance and you have to enter your number plate at the desk but wasnt told by staff! As a result there's a £50 fine! Absolutely terrible The staff should've warned us and asked to sign in.

Chose this for a business meeting, nice staff, good coffee and food. But the parking is not free as it appears. We got a fine which, as it was a rental car has increased over the weeks. In spite of many parties involved the manager at Starbucks is onto it and confident they can get a refund. Thanks folks. Be sure to ask the staff about the parking

Staying at the Travelodge so very handy to have breakfast here. Staff really friendly and helpful, very quick service. Tried all the things I could see, from Tu'nah sandwich, hot breakfast roll, carrot cake, chocolate muffin and pecan slice. All vegan all delicious. Had an iced soya latte. Bought things to takeaway with me too where vegan options were not available in other places. Sat outside in the sun sometimes where the tables and chairs are which I really enjoyed. Definitely recommended. Thank you.

It's a bit dull inside , could do with a makeover ! , coffee and cakes were great, would go back.

Standard Starbucks situated in the petrol.station. Nice coffee, quick service

Very impressed with the customer service! There was a mistake with my order and a very professional staff stepped in, I believe her name was Janessa. By going out of her way in a busy time to sort out the order, it has made my day.

Good clean starbucks, went there on a Tuesday morning, quick service and quite quiet. Would go there again as its close to the motorway. This starbucks is walk in only there is no drive through.

Extremely helpful and friendly service this evening when served by Evan! Drinks were spot on and service was made personal!

Great location, but expensive compared to other Starbucks in the area.

Nice drink but was laking the classic Starbucks service

Best Starbucks around. Great team. Willing to go the extra mile.

Ordered at drive through. Customer service by a young lad was exceptional. Really helpful. Made a mistake on my order, sorted it out with a smile. Made my day!

Stopped here with my wife and had a lovely coffee and muffins!! Good service and nice place to sit and watch the world go by!

Typical Starbucks ok bevarages in a cold atmosphere staff friendly and professional but location not so good

It is what it is. Good coffee at a sensible price with good service.

Called in for double large latte. Considered eating. Only about 10 people in 4 groups. So really the place was quite empty at 2.30. What was noticable to me was the number of tables with dirty empty cups and plates. A untidy area where the sugar ,serviettes are etc... It felt tatty and unkempt. One member of staff was visable most of the time. A second came out just as we were leaving Service was iffy. We ordered the coffees to be told... they coud be picked up at the end of the counter..so we sat down to hear us being called to pick them up one at a time Yet some customers she took the coffee to them after they had waited... We were in about half an hour... The tables never got cleared

We spent a long time chatting. Staff were friendly and helpful. Asked if I could get my coffee reheated and he made me a new one (small one :o) Excellent

Stopped for hot drinks on journey. Clean and tidy. Staff friendly and helpful ordered Americano and Breakfast Tea. Served quickly and drinks served hot and fast Enjoyed our drinks

I’ve had the pleasure of visiting here a few times over the past week whilst on business. The food and drink is your standard Starbucks fare but what really sets this place apart is the lovely decor and most importantly the staff. Jen and Rachel are a real asset, greeting everyone as if they were an old friend, with genuine smiles, clearly taking pride in their service and the work they do. By far the best Starbucks I’ve visited.

Lovely brew or coffee or drink of choice , sandwiches, snacks, cakes whatever you fancy ,all served with pride ...

Despite being almost empty when we went in, the staff were more interested in chatting to each other than actually serving. Ordered a double shot latte but actually got a weak sickly sweet drink which only vaguely resembled coffee. The final straw was the gents toilets which were in the most disgusting condition imaginable. In addition the seat was broken in one of the two cubicles, which were totally unusable.

Usual Starbucks service and fayre.

Stopped over here for a drink on a business trip to Wrexham. Staff pleasant and drink good. Facilities look well cared for..... more than I can say for some Starbucks establishments. Went back later on for lunch.....

Rubbish Starbucks. Doesn't open early enough. Doesn't open late enough. When it is open the staff are rude and don't understand the concept of a queue. Just go elsewhere.

As always Starbucks is perfect. Thank you for your quick and friendly service with hot drinks and food on such a horrid cold day.

We come here often for coffee. Staff is very friendly and helpful. The branch is very clean. Yesterday, Ewan went above and beyond to satisfy our needs. Big thanks. A request for the manager - please make sure you don't run out of almond milk. This has happened twice now during the last week.

Super expensive tastless grotty coffee

We were strolling around Wrexham spotted this place so called in for a quick drink. We both had a cappuccino each, very nice, suitably refreshed we continued our stroll.

Quiet branch,adjacent to a garage, little passing trade, pleasant staff, good quality drink

Took my children after school for a drink & a bite to eat. The food was absolutely awful & ridiculously over priced. The cakes were tasteless & dry. The toasties had some kind of cheese sauce on them instead of actual cheese. The bread was tough. What a waste of money. Won't EVER be eating here again.

Chester service station by a483 Friendly service

Friendly staff who are more prepared than some other locations to create coffee how you like it; a black coffee, requested as such, gets filled to the brim as you would expect, and extra shots get added. Everyone is really nice, especially Jamie!

Poor service.Asked if wanted whipped cream said no and still got it! Waited ages no appology. Hope for better nex time?

Visited Starbucks st the Post house roundabout on the 483. This one best I've frequented by far. At last one that was clean throughout. Coffee good here too. Not bitter like other Starbucks.

Typical coffee house over priced surly staffb

Brilliant service - plenty of room. More of a transient location (commuters etc) due to good location but still a good atmosphere

Fajne miejsce na spotkanie w gronie najblizszych lub przyjaciol. Mila obsluga i jak zawsze smaczna kawa.

This is a nice Starbucks with a very relaxed and clean environment. Drinks are what you have come to expect from Starbucks' range. The new Christmas or Winter inspired ones are quite nice. Staff is nice, patient and quite helpful, lending you a hand if you are undecided. The store is well decorated and it goes across the building and connects 2 streets. There is plenty of natural light and the toilet is reasonably clean. We will definitely be coming back for some nice coffee.

Good service, but coffee is tasteless

Great staff .clean and very friendly

Great coffee with great service

It's Starbucks, so it's expensive and tax evasive. This outlet is sited on a BP garage which is classed as "Services", so expect to part with more £'s than normal. Parking is fair on an average day.

We visited a bit late in the day and they were close to closing time. Because of this there were limited choices. I had one of the new coffees and this was good. We both had pumpkin seed and maple cake; yummy!

Great to look out of the window how the world goes by

I called here with my friend on our way home from a spot of shopping. The staff were friendly and helpful, one seemed a little distracted.. but who hasn’t had days like that!! The area was clean and tidy, seating was plentiful for such a small cafe. Food (cheese toasty) and coffee were both very hot, which you’d expect, but don’t always get from some places! Toilets were well kept, clean and stocked with toilet paper and soap (something sadly missing in its Oswestry counterpart!) Parking is tight as it seems shared with a Travelodge, but otherwise quite a nice little gem and definitely worth dropping down off the dual carriageway for!!

I wish there was some consistency with opening hours! Closes at 6 in the summer. I suppose there's lack of custom which is the reason but I saw at least 1 other disappointed potential customer. Been there when it was open and considering it's on a main A road it was very quiet so customer service was 1 to 1 which was nice!

Small concession within BP garage on Wrexham road. Good coffee food choices a bit limited but it is not a full starbucks so ok I get that. Bacon buttie cooked to perfection bit the cinnamon swirl was dry and hard. Service good and staff are friendly.

Friendly staff, great coffee, always clean when I go in. Also ideally located.

I visit this Starbucks regularly and am always taken away by how good the staff are. The drinks are also very good, it’s one of the best Starbucks I’ve been to!

Fantastic coffee - pleasant surroundings - staff are really lovely and nothing is too much trouble also very clean

What a lovely place to have coffee Rachel. James and the rest of the staff are very friendly and welcoming . Enjoy me morning visits

One of the best Starbucks customer service experiences I've had. Most of the staff are friendly and welcoming, and this creates a clear warm atmosphere. The little Irish girl here is like a breath of fresh air :) :)

This area doesn’t look like a service area- but it is!

Fab stop off for a much needed coffee break. Staff all friendly, lovely clean place, will definitely call in again soon, thanks to all the team!

Visited this Starbucks in passing a few times and i honestly can't fault it. The staff are always lovely and very attentive. It is sad to see the past few reviews aren't great as its not a true representation of the shop i visit. Rather pricey, but brilliant coffee and lovely environment all the same.

Very similar to previous reviews. Just not a great store at all. Only two of the staff I've ever seen in there actually seem to know anything about customer service or what they're actually doing (James and Katie I think their names are). Drinks are very hit and miss, sometimes great and others just undrinkable. Store rarely busy but they struggle with a queue of more than 2 people. Not the worst Starbucks I've ever been to by far, but needs a lot of improvement. Shame really as it's in a great location and could be excellent with a bit more effort.

Avoid at all costs. Visited on Thursday evening, the staff had absolutely no understanding of any of their own drinks or cup markings and made it completely wrong.

Exactly the same experience as the previous reviewer (ignorant, can't be bothered attitude staff), although this was 5pm on Sunday!

Ordered a caramel frap. The same as I order in all other Starbucks I go to but it wasn't the same at all. It wasn't nice. Ordered my children brownies which were dry. The kids didn't eat them. Ordered cheese toastie for myself. A thin slither of some kind of chemical tasting cheese sauce inbetween 2 dry slices of bread is the worst excuse for a cheese toasty I've ever seen. Expensive & all wasted! Don't mind paying if what we order is nice. Won't be returning here ever! Just awful

We stopped here for breakfast on the way home. My daughter is very fussy and wanted porridge. They only had soya porridge, we were told we could try it and get a replacement if needed..

We stop at many Starbucks wherever we go and on this day we found this by chance on our way to a nearby National Trust property. We had cappuccinos which were nice and hot.

Called for a caffeine fix I opted for a flat white Friendly welcome and quick service was just the job to get me on my way

Lovely staff, very friendly! it was very busy but the girl who served me was lovely and cheerful not more i can say, quick effiecient and got what i ordered

Have been to this venue on many occasions but this time I found it to a poor standard. I wanted to order a cup of tea but they did not have any tea bags !!!!! Only earl grey or herbal. None of which took my fancy. Also the area where you add your milk and sugar to your drinks was very dirty with lots of spillages. It didn't look like it had seen a cloth for hours.

As a frequent visitor to Starbucks across the Midlands and North I have to say this one really shines. I would say I visit at least once a fortnight to be greeted by the familiar team and friendly faces.

Lovely drinks and lovely staff. Very helpful and lots to choose from. Starbucks shop is lovely too, seats inside and out

The building has been there for years and is now a Starbucks with a Subway next door.

I regularly visit this Starbucks. Cat, Johnny and the team are always friendly and very efficient. Always a pleasure

This venue is always clean and fresh. The staff are extremely friendly and helpful. Excellent coffee and pastries. A range of seating e.g. Sofas soft and hard chairs. Good with young kids. Also good with business people who want a quick break while working. Super place.