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4.0

Based on 597 opinions finded in 1 websites

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Nº 234 in 431 in South Kesteven

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle5974.0

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Just a cup of tea and a cake but both hit the spot nicely.

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graeme braisby . 2024-10-19

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Terrible . Worst Starbucks I've ever been to. And that takes some work!

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Stuart Wilks . 2024-10-12

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Fairly quiet when we passed through. Coffee is good, as you'd expect. Staff were sociable enough and in abundance. 10 Sep 24 During today's return visit we had a dog with us and sat just inside the door. Sadly we were informed that dogs are not allowed, but during our last visit we left the dog in the car only to see several dogs inside. The staff came across as a bit frustrated and embarrassed but nonetheless were very professional in passing on the guidelines, so we left a bit sooner than we'd have liked. It would be good to see notices at the entry stating the rules or, better still, provide an area where the dogs are allowed.

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Mark Ward . 2024-10-10

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Piping hot coffee, at a location as good as can be, on the side of the worst road in the UK. The sue-vide eggs did not come with sachets of sriracha At this particular Starbucks, so I had to settle for mixing something delicious with ketchup.

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Adam . 2024-10-06

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Just another standard Starbucks

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John Crouchley . 2024-10-02

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Coffee was good but only two young people running the place they did well but come on Starbucks they were run off their feet and bet they were on minimum wage

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Donna Mayhew . 2024-09-28

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Standard Starbucks on the A1. Plenty of parking. Entrance is very tight, heavy braking required!

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martin ainger . 2024-09-14

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Oh come on I wonder how the starbucks managers or others don't check out those places Dirty messy quite disgusting Also they should do some more training for the stuff We pay almost 5£ for a coffee made it twice wrong so 2 coffees in the bin and 1 right

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Raffaela . 2024-09-09

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Super A1 Starbucks. Great food and coffee as always and nice friendly service.

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Chris Wiseman . 2024-09-09

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Amelia (My wife) told me to give 5 stars for this, as the service and staff was very good. I had a look around the Starbucks and it was excellent, very clean and has a great feel to it. The coffee was also really good. Only downside was very expensive. £6 per coffee at this branch.

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Grant Oakes . 2024-08-27

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Ok version for effectively a pit stop on A1. Service was reasonable and not too long a wait. Usual hopeless vegan range however

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Jp Russek . 2024-08-24

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Filthy place especially the toilets the tiles have pee on from months of build up, no toilet roll in the holder. I am not the first to review poorly for the dirty facilities. The manager obviously doesnt care. The fire escape is locked and marked out of order surely as a marked escape route this should be open. AVOID.

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M B . 2024-08-23

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I ordered on the app 2 iced drinks and 2 food items and when I arrived there was a sign on the door stating they aren't able to make iced drinks as the ice machine is broken. I was confused as my order had gone through on the app, and they should have turned iced drinks OFF on the app if they cannot make them. When I spoke to the employee they said the employee should be on their way back from buying ice from the shop and I said I would wait 5 minutes as I needed the toilet anyways. I waited 10 minutes for the employee to come and say that the person with the ice will not be back soon now as it ran out at the location they went. He also told me that they had now ran out of the food item I had ordered (meaning they either didnt want to tell me that in the first conversation, or they had since sold the last one that I had ALREADY payed for? either way is ridiculous and it should have been off the menu also.) So he ended the conversation saying hes going to ask his manager. We waited a further 10 minutes before the Manager coming out and basically tell me they cant help me and We have to "call them ourselves" I have now lost 20 minutes and £13 with both employees essentially throwing their hands in the air and saying well this is awkward we can't actually help you at all. They also had offered to make our ICED drinks without ice? One being a Frappe? Not sure how that meets Starbucks product standards. I am aware it isnt their fault the ice machine broke, but they have a responsibility to take sold out items off the menu on all ordering platforms. Clearly, they struggled with this as 75% of my order was not doable. My advice is to not have these things on the menu until you HAVE the ice ready. This was 21/7/24, with my order placed at 12:34pm, arriving to the shop at 12:40pm and only leaving at 1:05pm

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mattie horne . 2024-07-21

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Good service. Clean and polite stuff. Thanks to all of them.

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SHAM TAVA . 2024-07-18

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We were unable to take our dog into this outlet unlike other Starbucks. We ordered on the app but when I went in staff had not seen it come through. The outlet had no napkins and service was slow and poor quality. We had to sit out front for our meal .

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Simon W . 2024-07-04

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Never been a Starbucks fan but this one is now my favourite!!

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Nikka B . 2024-05-28

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Lovely staff and make my drink the best out of all starbucks ive been to.

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James Milton . 2024-04-25

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As you would expect. Toilets were fine and clean. Quick service, but a shame to see there is only one employee on her own. Had some nice comfy chairs, we could have sat there all day, but the North is calling.

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Jamie MacAskill . 2024-04-22

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Starbucks is rubbish Card only and no gluten free food

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Lorraine Milner . 2024-04-16

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Convenient stop off on A1, friendly staff

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Jim Begley . 2024-04-08

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Very expensive, bring enough ID to apply for a mortgage. Atmosphere is very quiet, similar to a grave yard.... I suspect that many have died of sudden heart failure when they got asked for payment.

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Stephen Meek . 2024-04-02

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Been going with the dog for years to find out now not dog friendly; no sign on the door either. Why sell puppacinos, and why if nearly all Starbucks are dog friendly, needs putting on website

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Han Rowe . 2024-03-29

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Times wrong in the app? Closing early? Either way closed at 6 and not 6.30

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Adam Green . 2024-03-20

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Lonely Starbucks on the A1. Parking and a travelodge. Usual soapy coffee. Good place to sit and contemplate how life has retreated you badly. Regretting life choices in a a corporate monster of low quality coffee and cheap furnishings.

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M S (Sunders ont road) . 2024-03-01

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Exactly what you would expect from a Starbucks. All the staff are excellent, very friendly and attentive

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Stewart Chant . 2024-02-29

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It is a bit out of the way and the slip road to it is a bit short when pulling off of the A1, but it is a good place to stop and break up a journey. It is clean, warm and the staff are always welcoming.

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Ss AndsM . 2024-02-06

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The staff are lovely and friendly. It's a lovely place to stop for a breather, sandwich or cake and a coffee in your travels. Dogs aren't allowed inside at this particular Starbucks, but our collie can absolutely recommend the puppocino as a takeout!

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Angela Chapman . 2024-01-23

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Really lovely staff, and friendly service. Staff are sometimes alone though seemingly so the toilets can be in a really poor state.

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Joseph Newman . 2024-01-11

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Useful A1 toilet stop but minimal facilities.

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Peter Wood . 2024-01-10

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Was not greeted with a smile and the toilets was disgusting and wasn't asked if it was a take out order or drink in order even after sitting at a table. Just assumed it was take out order. Needs to be worked on as customer service was very poor.

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shane dillow . 2023-12-27

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Good service on our way up north

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Colin Newstead . 2023-12-12

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Drink was cold. I asked for a hotter one and it was still just as cold as the first. The staff were lovely but the drinks were the worst.

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DEAD unicorn69 . 2023-12-09

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Single young lady barista who desperately needed help ignoring me as she was overwhelmed

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Michael “Dracula Poontang” Sherry . 2023-12-06

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Not to my liking but other people seemed to love it and staff were friendly so made up for the lack of bitterness to the coffee

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Dean Murphy . 2023-12-02

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Wanted to sit in and drink my coffee in a mug but the man serving me refused as it wasn't convenient for them as it meant washing the cups so made me have the drink in a takeaway cup. Part of the coffee drinking experience is made better by the mug it is served in, being in a paper cup inside the shop isn't a pleasant one. Not impressed

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Danny Thomas . 2023-11-13

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I am extremely grateful for their service. Thank you

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Marta Barnabé . 2023-10-27

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Coffee was good. Quick service but the person that served us was definitely having a bad day. Service without a smile and we got a take-out cup when we sat in. The main eating/drinking area was nice and clean but the toilets need a good deep clean by a professional company. The grout near the floor looks hideous and the water marks on the black tiles add to the grimy look.

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Lolly K . 2023-10-09

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Poor service, one person serving and making coffees, stood at counter to order a drink for 10 minutes!

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Mat Atkinson . 2023-10-07

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Never again.. Drive through on the board medium latte £4.10 by the time I drove round to the window price had gone up to £4.15...5 miles down the A1 tried my so called latte. Nothing more than warm milk was definitely not any coffee in it.... Never again.

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Glenn Cobb . 2023-09-10

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Expensive not very clean and not enough staff.

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Debra Kessab . 2023-09-05

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Quick service and good quality coffee! Good parking too!

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Racheal George . 2023-08-31

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Great place for a quick stop alongside the A1. Lovely coffee, very friendly service

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Michael Sprague . 2023-08-27

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Service was lovely but staff didn't make our drinks correctly - the difficulty with location is by the time you know there's an issue you're back on the road! Avoid any iced coffee drinks.

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Lilly Mitchell . 2023-08-24

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The girl who served us was amazing - she accommodated my autistic son's very specific coffee order which absolutely made his day - thank you so much 🥰

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Edward Merrill . 2023-08-16

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Professional service and friendly staff work here.

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Ian Kirk . 2023-08-07

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It was great, clean and quick service. Staff are great

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Pauline Canavan . 2023-08-05

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Disgusting pigsty Floors filthy Tables filthy Food left on tables 🤢🤮 toilets broken, floor coverd in urine, poo on seats, no toilet paper, no paper towels or soap! 😡🤬 Hand dryer broken!!! Looks like the place hasn't been cleaned for weeks 😒 Put me off my favourite coffee brand! AVOID THIS FILTHY PLACE!

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JesusIsMySaviour3 . 2023-07-29

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Like any other Starbucks but fast and attentive staff and reasonableish priced food.

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owen davies . 2023-07-25

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Very poor selection at these services and the service was not the usual standard

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Suzi Donoghue . 2023-07-24

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My iced coffee is nowhere near as nice as McDonald's and the food is limited, otherwise a pleasant place to sit with good parking.

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christophe savoy . 2023-07-20

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I was charged for a large and a medium was made, I queried this and the answer I received was very dismissive and barely helpful. They do not update their online choices in real time and service is slow because it appears they are understaffed. Female toilets were also out of order

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andrius savcenko . 2023-07-16

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Messy tables and floor. Nobody cleaning and not busy with 4 staff members.

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Peter Robinson . 2023-07-16

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Didn't give me bucks with stars on

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Lionel Messi . 2023-07-15

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Told them I was staying in they have me take away cup,nearly all tables had used cups on them the staff where in the back

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Dean Thompson . 2023-07-11

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This is my regular Starbucks and the team are always on point. It had become a very noisy place, but it all adds to the atmosphere. Some of the chairs are badly stained.

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Andrew Laws . 2023-06-17

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Friendly staff, quiet, and great coffee and treat!

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Paul Milligan . 2023-06-13

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It's on the side of the busy A1 but they weren't busy it just takes so long to make a coffee ! Staff very friendly and plenty of seating - loos were not very nice though 😕

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Lisa Kirk . 2023-05-27

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This used to be one of our regular haunts, but now has a new manager and no longer like the atmosphere. Drinks are not made the Starbucks way. If the manager is in, we don't visit.

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Alison Morley . 2023-05-15

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Clean and efficient. Massive and I mean massive unavoidable pothole in exit lane needs sorting! Could do with more than one employee on at lunchtime? Just a thought!

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ian carter . 2023-05-02

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Very clean in store but the facilities need looking at.

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Dan Owen . 2023-04-10

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Great coffee as expected for a Starbucks. Tabled area appeared clean and tidy, very quiet so instant service. Toilets however were disgusting, when informing staff of this, he stated 'i know' and continued sweeping the floor, very dismissive. I followed up to inform him there was also no toilet roll in the ladies, he did go and sort that at least.

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Faye Elizabeth Johnston . 2023-04-07

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Very pleasant service, friendly staff

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Juni Jenkins . 2023-03-23

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First time in a Starbucks for a while. The drinks a food were excellent.

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Steve Gray . 2023-03-17

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Terrible service. Served in take out cup despite drinking inside. Orders mixed up. And poor communication

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david poyton . 2023-02-28

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A quick stop for coffee and a very nice lemon muffin

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Dave Thomas . 2023-02-24

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Dirty tables floors and worst of all toilets... even if a delivery was there, l cleaning should be a priority.

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Chris . 2023-02-12

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Miserable staff. Second rate coffee. Didn't taste like it had any coffee in it, very week. Poor 😐

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Richard Kirk . 2023-01-28

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Enjoyed the drinks we had but some of us couldn't have one as they had no soya milk.

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catherine oakes . 2023-01-03

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Great coffee and place to chill, nice staff, very dangerous trying to get back onto A1 in the dark as no slip road

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Paddy Devlin . 2022-12-13

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Stopped off here on my way home and it was near enough empty. Staff were friendly and quick. Would visit again.

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Scott Hunt . 2022-12-07

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Better than the competitors by a long shot.

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Darren Angela Speight . 2022-12-04

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Always stop here on my drive back from Kent to Leeds. Never seems to be over busy, toilets are clean and well maintained. Coffee, great as always

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Emma Roberts . 2022-10-25

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Why are STARBUCKS Drive Thru's always out of Caramel Drizzel. The main town stores seem to do a much better job.

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El Nido . 2022-10-16

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Disable parking and toilets, lots of room inside, good coffee and other refreshments, nice atmosphere

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roger burley . 2022-10-05

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Comfy chairs. Expensive coffee. Same ol same ol.

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Sidd DeVille . 2022-10-05

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Modern, clean with easy parking. Nor the fastest or enthusiastic service.

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Peter Savage . 2022-09-12

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Toaleta nie czynna. Lokal nie przyjazny dla piesków ale ,,papuczino" dla pieska było dlatego dzisiaj 3 *

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Dariusz . 2022-08-22

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Ótimo ,pois só tinha eu pra ser atendido

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Jcozer . 2022-08-16

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Did not like the unisex toilets. Son asked for a pepsi and was told they don't sell it because they are trying to encourage healthy eating. Perhaps they should stop selling cakes too. He ended up with a very expensive iced peach tea which was tasteless. I had a toasted panini which was like cardboard. Very expensive and inferior products. Service staff were friendly and helpful but would not stop there again. Didn't realize there is a MacDonalds further on in same area.

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Eileen Cooper . 2022-08-14

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Good stop on northbound A1 with plenty of parking, indoor and outdoor seating, and clean toilets.

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Andrew Young . 2022-08-09

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Not a very good starbucks Poor service Poor choice

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Sean Harvey . 2022-07-28

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This is a hidden gem. Never too busy and far better than going to a service station on the motorway.

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Geoff Cutler . 2022-07-23

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Visited on Sunday 17th July & Bought 4 iced frappe type drinks to take away. Service was quick and efficient and the staff member, who was working on her own, was friendly and relaxed 🙂

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Debbie Bennett . 2022-07-22

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Nice sit down and quality coffee

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Unlimited Flooring Sheffield . 2022-07-18

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One of my favourite stops, amazing staff

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Samantha Schwenk . 2022-07-10

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Everything you would expect from a Starbucks clean environment friendly staff plenty of parking

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chris crowley . 2022-07-04

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A nice clean air conditioned Starbucks on a lonely stretch of motorway without many other options. A bit inconvenient when traveling south but well worth it.

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William Rich . 2022-06-30

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On the 9th June we went there. Staff was a bit mask face, no smiling no goodmorning. But what really made me so crossed was when the male cashier there scolded my sister for picking up a list of offers or whatever from the counter. He commanded her to put it back, he was so rude. I do not know if it has something to do with my sister wearing head scarf/hijab. But I spoke up and called him out.

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Dr. Reham Hashem . 2022-06-22

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Not very clean. Dirty tables toilets could have been better.

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Christine Prescott . 2022-06-10

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Ok. Staff pleasant but cannot make a decent cup of tea.....never put the milk in with the teabag !!

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Roger Payne . 2022-06-09

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Starbucks what else can I say. Staff was very nice and the place tidy.

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Feri Takacs . 2022-05-20

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Fast, friendly service as always! Cant fault this place at all. The friendliness and professionalism of the team make them an asset to the buisness!

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Ricky . 2022-05-18

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Couldn't pay as no card only cash. A staff member said no worries and still sorted me out what service. Not sure if It was this one but great service.

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Arthur James . 2022-05-14

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Lovely staff very and clean shop

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John Murphy . 2022-04-28

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Ian was helpful and very polite. Couldnt give us new straw for reuseable cup but he tried xxxx

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Stephanie Wilson . 2022-04-08

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Friendly staff and good coffee. Bit twisty to get in and out of carpark. Care needed when rejoining A1

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Peter Everett . 2022-03-05

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Nice place to take a break on the A1

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David Bromley . 2022-02-20

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Nice little Starbucks, decent cortado.. UPDATE This place has gone down hill First person through the door's today and the place was filthy, sticky tables crumbs and food on the floors from the day before.

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Lee Reynolds . 2022-02-18

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Really good, and convenient for any journey down the a1

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Nat Williamson . 2021-11-20

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Friendly welcome. Clean and tidy.

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Graham Newell . 2021-11-12

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