Starbucks Coffee in Chorley

Very rude girl making drinks. My first drink lukewarm. Took it back to her and she never uttered a word. Made me a hotter one but absolutely not a word from her. £4.50 for a processed drink.

Stopped off at Charnock Richard Services and had a really pumpkin spiced Frappacino. Tbe guy that served us, Tom, is a real asset to Starbucks. His customer service was excellent. He was so patient with me as I was getting a bit confused over my son's order. Thank you Tom. The rest of the staff were all very pleasant and the place was spotless.

6:15am and the store still wasn’t open. There were 3 staff in there who evidently were not ready to open the store yet albeit the advertised opening time is 6am. Get the basics right, there are people commuting long journeys on the motorway network.

Excellent service by the lads on shift today 18/08/2024 @ 2020hrs. Very friendly at this time of day.

Waited 20 minutes before they realised they're out of chocolate for my hot chocolate. 20 minutes. Could've went to WHS Smith across the way, bought some powder, milk, made myself one, drank it, and got back on the road in that time.

Supposed to open at 6am, seldom are. Everytime we call in on the way to work they’re “running late”. Should get new staff if they can’t get to work on time to open up.

Not given the option to dine in, Nasty coffee. Unfriendly off hand service. Scruffy if not unclean tables and chairs. I know it's 'just a motorway service station' but for the prices charged we are allowed to expect and deserve better. Sort your act out Starbuck. This used to be a pleasurable experience.

Ordered a double chocolate chip frappachino with coconut milk and whipped cream what I got was a coconut milk slushie with chocolate chips. No mocha sauce (you know the thing that actually makes up this drink) or whipped cream. Safe to say it actually tastes disgusting and no refund on new drink was offered. Staff need retraining asap on how to actually make the drinks your customers order!

Very friendly and helpful staff. Made my dog a pup cup with no ask <3 quick and accurate orders.

We were travelling down from Scotland in totally dreadful weather and two lads made excellent coffee and brightened our mood that rainy day with their jokes. Quick service too

Asked for an extra hot chocolate and au pain chocolate croissant. The croissant was cold and the hot chocolate warm 🙄 Both returned and were much better when heated up. The staff were pleasant.

No queue, 5 staff working behind counter snd we were ignored for about 5 minutes waiting to be served. When finally served, we were greated with silence, rudely waiting for a response from us. Very poor customer interaction/ service.

Left the services at 06:20 with the Starbucks still not open as advertised

Staff friendly and efficient,. Very disappointed to discover starbucks using only dispsable cups! Wheres your china cups? Very unethical. Clearly all about the money.

Called in on Monday as I often do while nipping in and out of Preston. Got served my regular strawberry and cream Frap by a happy young lady called Tia, excellent service as always, The young lady looked under a lot of pressure as there was a fair few in the queue, asked was she working alone and smiled back saying her manager was in the back. Tia could of really done with some support. Returned on Wednesday and was served by Rachel and the service was again outstanding. Tia and Rachel are a true credit to Starbucks. Keep up the great work.

Thank you for a beautiful experience. The young lady called Poppy was very nice to me and my son. More of people like this in our world 🌎 will make it better place 💙

Absolutely filthy. Dirty tables and rubbish on the floor. Coffee in paper cups. Fruit toast recommended.

I think Starbucks have changed their coffee bean/blend, its so bitter and I only had ONE espresso in a tall (the smallest) latte. This will be the last time I go and spend money in a Starbucks.

Very good and fabulous, Pumpkin Spice Latte, to enjoy. :)

Reid.....what a lovely polite young man. Fantastic customer service. Thank you x

Avois. Service is soooooo slow 15bmins still waiting. I regret coming in.

Amazing service by Jordan 5star Extremely polite and Extremely nice to customers!!!!

Yet again not open on time!!! Seems to just open when the staff feel like they want to open!

Great Coffee, lots of Parking places, quite quick Service - just come and go, Friendly Staff. There are plenty Places to sit down and gave a Coffee inside. No nasty Smells and the Music isn't too load as well.

Served by exceptionally friendly, thoughtful staff… made my day!

Dirty toilets and tables not clean

Stsrbuck hit chocolate might as well be called hotwater with s hint of chocolate disgusting

Great service for a motorway stop off

Lovely workers!! Went in on my birthday and couldn’t ask for anything else, amazing staff :) made my day.

It's sad to say but, my coffee was served by someone that doesn't care about what they make. I appreciate that the staff are young and are willing to work, but they have been let down by poor management and training. No one should be able to make coffee that bad if there machine is dialed in and they are only pressing the required buttons. Shame on Starbucks, you letting yourself down and your young staff.

Just another Starbucks. Nothing to add

Mitico Starbucks! Solito eccezionale fracappucino e squisiti biscotti/dolci. Personale molto gentile e simpatico

Average Starbucks. Service was reasonably quick.

Got my caffeine boost here en route to the lake district. Coffee was great, obviously there was a little premium to pay with it being a motorway service station. Went to sit at a table which had been left in a right state, but a lady came along to clean it up immediately without being asked, and she was very nice about it.

Had some coffee as always it's what you expect from Starbucks nice 🙂🙂🙂

Asked for a latte macchiato and they put vanilla syrup in this. Older lady at staff checkout seemed uncaring

Stood in a queue with two people in front of me, moved to the front with three of the staff members looking at me but not one of them acknowledged me, too busy talking to one another. I stood for another short time before they all walked away, that’s when I left.

Clean toilets but let down by incompetent Starbucks staff. One of the worst coffees I've ever had.

Back home this Soya Latte is gonna haunt me as it’s the new addiction taught to me by my very good brother from another mother Mr ANILASH! Buddy this Soya Latte is awesome🔴💙🖐💕💫💚👌😍🥰

Always a good place for a decent coffee and treat.

coffee was awful & place needs a clean

When there is a queue of 12 people I expect both staff to be serving. Instead one is doing closing jobs which can wait until you are near closing.

Visited Starbucks beginning of February, Just a WARNING check your receipt when paying contactless AS i was charged £80 for 2 coffees and a sandwich....

Just been in Starbucks in the last 15 mins coffee and tea , just to wet our whistle , coffee ok , the tea was one step up from dishwater, terrible ,so we left it

Lovely coffee, good service, but the tables needed cleaning.

Excellent range of coffee and cake.

Ruby and becky I believe were on shift, 2 lovely lassies, quick services in a under staffed branch, really made nice chat and nice wee pit stop on my 300 mile drive from Scotland 🙂 10/10👌

Good coffee but slow and has a dirty seating area

Service can sometimes be a little slow. It's frustrating when there are four employees on duty but only one is taking orders and preparing them. However, staff are very friendly and welcoming

I ordered the cookies and cream Frappicinue and was very disappointed to find out that it tasted like ice blended together and added whip cream on top. However when I mentioned this to them they redone the order free of charge so I'm pleased on that aspect and the reorder was much better

Oh my goodness, how slow. Too few staff and 'Andy', who appeared to be in charge, needed to get to work instead of talking!!!! The girls there were so busy and we waited for 20 minutes to get a tea and a coffee!

Honestly considered the 500 mile round trip just for the iced mocha made by May. I haven't had a mocha taste that good for over 10 years. Perfectly balanced in flavour, all made and served with a smile. 11/10

Very little control of Covid rules, tables not sanitised between customers. Cakes were ok and coffee was typical Starbucks, not much else can be added to a motorway Starbucks.

Waited 20 mins for an iced tea only to be told that they had run out then proceeded to refund me in coins after I'd paid on card. Bit of a joke really wouldn't recommend.

Good to get a decent cup of coffee in motorway stations now, how did we survive back in the day

Just like the Northbound Starbucks and all other Starbucks. Good coffee, friendly staff and world domination continues.

After we visited so many other motorway services in search of food on Christmas Day we visited this Starbucks. They were about to close for the day but the gentleman and a lady were very kind and they accepted our order. We got some super hot panini’s and coffee. Food was very good. We are extremely grateful to a lady and the gentleman for the great service.

The Starbucks here is amazing and I was served by a lovely girl who was so polite, I think her name is Natalie. I just want to say she is an absolute credit the Starbucks company!

Service was slow even though it was almost empty, lemon cake not very lemony. Total cost of two panini, one tea, and one substandard lemon cake was just under £15. Adequate if you really need to stop here, but can't recommend.

The staff were absolutely wonderful today 7/3/20 but don’t know their names. They were a credit to your company

Nice coffee as you would expect

Friendly place, they know what drink you're gonna have before you order!!

I love their coffee, it's just perfect.

Good as far as Starbucks go still prefer Costa though ;-)

Karamell Frappuccino probieren, der ist sehr gut

Very expensive, for not nice coffee

Coffee was fine. The problem was having to sit and watch 2 of the staff have a full blown screaming match at each other while there were customers waiting at the counter. It would have been digraceful behaviour for 2 children never mind 2 grown adults. Starbucks seriously need to look at their recruitment process.

Comfortable but didn't see the red cups in stock

A small, but very welcoming Starbucks. Handily, just inside the main entrance of the service station.

Good coffee shame about the rude staff when we were there today at 14.30

Great staff and a little treat for the road ❤

Not a fan of star bucks . To expensive only go in if I am desperate

Good for an early morning 'pick me up' coffee but wish they had a more interesting line up of breakfast goodies. Quite pricey too.

Over priced and Costa is alot better

Nice Staff as it goes very chatty and personable. Makes a difference, they talked to people and engaged. Very Good

On the charnock Richard services M6, good coffee pleasant staff, served fairly quickly a little expensive but its Starbucks.

I visited here a few weeks ago and had the fafloffel wrap. The wrap was rock hard and the filling was bone dry. The only reason i didnt complain was the queue was very long. Also how are disabled people meant to get up 2 flights of stairs to use the toiet?

Drive thru ....love them when I'm busy on the road .

Very expensive for what is basically a cup of coffee

Same as alm Starbucks. Tasteless coffee and expensive

Really polite service, quick service (given it was after 10pm when I went in). Food was still available as was all drinks.

Nice drink but poor customer service the young lady took an age to do my wife's Caramel Macchiato

Not the normal service Poor attitude assumed I was taking away , had to ask to get the coffee put in a mug then had to ask to have it topped up then had to ask for the cup charge returned All in all atrocious service at 06.00 I was served by Paul Oh and the place was empty

Good food and drinks at reasonable prices. Located at the entrance to C&C club Windermere site at Staveley. Means you can have a few drinks and not worry about having to drive as you just walk there.

Enjoyed tea and toasted tea cake.

I always call here when I'm on the M6 South. The Charnock Richard Starbucks is a nice quiet place to have my coffee and return my calls and emails. Lovely staff too.

Great Customer service and same great Starbucks coffee..

Good coffee. Deducted star for tax dodging but thumbs up for recycling coffee grounds and discount for reusable cups.

Do good coffees here but. The choi latte put cinnamon in it when I asked them not.

Nice place, unusual music choice as always with Starbucks, creates an ambiance not often observed in other shops. Coffee is alright, certainly nothing to complain about; Prices are a little steeper than other coffee shops. Staff are very attentive and helpful; shop is very well kept and extremely clean. Overall would recommend.

Very disappointed, bought a toastie £4.75 with very little filling in it, I’ve now vowed never to buy from Starbucks again

Why dont staff be more environmentally friendly!!! Come on people... let's not use plastic or take away throw away packaging when having a drink sitting in the restaurant. Use a mug... I know you have to wash up after....but we have a planet to save!!! Sorry for being grumpy.... Just be more conscious. ...please

Rather slow service, not a massive queue but took about 15 mins from arriving to sitting down with our coffee. Very useful plug sockets for charging my phone though.

Coffee was great as ever, but very slow and a confused queuing system.

Ordered a red bush latte. Brilliant absolutely loved it

Coffee ok, poor selection of teas. Staff miserable and grumpy . Very poor choice of sandwiches. On a positive note it was very clean.

Staff were curt and rude. Customer service hadn't been heard of...

As expected. Very nice. Clean, quick service, and friendly team members

Nice but bit dear 4 what you get

Lovely customer service! Happy, friendly and helpful staff. Will be back again 😊