KFC Chorley in Chorley

items missing i messaged straight away 18 hour later got asked to take a photo of the order which i find crazy 🤣, and was advised that without a photo i couldnt recieve a refund, what a joke and i wont be using JUST EAT again

Delivery time was supposed to be 25-35 mins then changed to an hour - hour and a half. In the end it came an hour from ordering.

food was late and only lukewarm.

Item missing from order, wouldnt refund, just gave us a code to go and collect from the restaurant. A bit pointless when youve had most of it delivered already. We were disappointed as it was the kid's part of what we ordered.

Excellent delivery driver - friendly and professional

Missed part of the order off again

This is the best and cleanest KFC we have had the pleasure of eating in. Fast and efficient, thoroughly enjoyed everything about it. We have been to numerous KFC all over and it's been spoiled by either it being a mess with tables not cleaned, food and debris on the floor, food not being fresh, waiting ages for food, service machines not working or having no paper for receips, bins overflowing but not this one in Chorley we have been back a number of times and it's always been good with high standards well done.

I usually order from here and give a 5 star review! However tonight’s performance is worthy of a Shout Out, for all the wrong Reasons………. Food not delivered, restaurant advised foot has been returned to the restaurant, ok great deliver here please as originally requested! Nope, hygiene (was not the answer they gave), ultimately- the non binary thing I spoke to couldn’t help! Proper wounded, after all Stella performance from that franchise and all involved until tonight

was given beans when I ordered mash everything else was fine 🙂

KFC is overpriced now and the quality of food is getting worse every week and overall is very poor value for the money

It was amazing thank you keep it up

no gravy which i ordered, no supercharger dip which i paid for

This is the 50th order that is wrong well tonight’s order we ordered 2 zinger burgers and another meal and the burgers was not in the bag, so I ring them and get again they saying sorry it’s the driver fault well it’s not love coz u bag the items and the delivery guys pick them up so my partner is having to walk down there just to pick up these burgers which is 30 min walk is this fair because Iam raging right now I feel like going down but my fella didn’t want me to because I would of gone mad

ordered a 1.5 ltr bottle of pepsi max not been given it

Driver was good but food was cold and soggy.

couldn't eat the chicken in my boneless box was cold and not cooked properly

Nothing at all was delivered. I ordered food when I was out to go to my house and they somehow weirdly tracked my local GPS location and tried to deliver it to my moving taxi instead of the clear home address that was on my order. So so so weird

Driver came with nice and hot food. Order was correct. Really good friendly driver. Top marks!

Even though on time wasn’t very hot, felt like it had been made for a while

Shocking! Phoned the restaurant to try and get the missing items delivered to be told I had to go and collect them! Why request and pay for delivery if I can go to collect them! Paid £23.99 for some chicken pieces and chips as the majority of the bucket meal I ordered was missing. Told that no driver would return yet the driver did not deliver the whole order. Who is actually responsible for the abismal service that was provided?

How can you buy a 4 person meal and end up with no fries and no popcorn- was the driver hungry?? Always the same with if can never get the order right no fries and no chicken popcorn in the bucket??? Starving now

Food was poor and cold. Only live 5 minute away from the kfc

Not as good as buckshaw, definitely won’t order from here again

Missing more than half of the order, what did arrive was cold.

Later than the time originally given at the time of order…

No fries which I orderd. Gravey sent that I didn't order,

ordered 4 peice and fries and got 3 peice no fries 🙈😤

Food was ok the chips could of been better

Ordered 10 pc bucket. There were 8 drumsticks and only 2 pc of chicken

Missing one of the best bits of the order ! Very simple to ! Annoying if can’t even get a simple order right

late, cold food, forgot gravy, cant have kfc without gravy

Delivery was fine but there was items missing off our order

Food was cold and items missing from order

not received my order rang the restaurant and this is a just eat delivery driver issue

food was stone cold missing side dishes , what a mess

Food was not nice . Not worth £40 . Will not be ordering aain

my order hasn't been delivered!

Ordered food an hour afterwards delivery time changed to 2 hours. Don't have an option to cancel

Once again superb. All items ordered were delivered, food was piping hot 👍🏻 and delivery was earlier than estimated. Delivery driver pleasant.

Did not deliver the fruit shoots for the children I got three cookies instead 👍👍

My daughters meal had no chips in it.

2 mini fillets and 1 chips missing

All the food isn't hot & no dip that was added extra

very disappointed, small chicken wings as part of party bucket, best thing about KFC is the gravy VERY WATERY totally disapointed

my burger wasnt plain like i asked but the rest was good cheers

Food nice and hot and delivered promptly... was disappointed that my fries were missing and had been sent mashed potato instead... I presume this was an error... however I did actually enjoy the mash...

Not received this after a 48 hour shift I find my kids have been left without yet again

Didnt have gravy in stock so they sent beans an i dont like beans an the chips are cold

Having ordered a 10pc variety bucket and getting 10 pcs of Legs is appalling and not acceptable. Whilst I expect 2 or 3 legs as part of a 10pc bucket - all 10pcs of legs is exploiting a customer. The charge for the 10pc bucket is over £30 and to get all legs is over charging

Received wrong items. Received chicken burger and popcorn chicken instead of might bucket for one and hot wings

I've ordered several times and no items ever missing unlike some fast food chains. Food always tasty

Absolutely Perfect that meal, on time and food absolutely on point- wonderful

Brought the wrong delivery wasn’t for me said for customers sharon which isn’t me the driver said he will go back and get the correct order

Very good Crispy chicken skin, juicy chicken, chips was nice soft tasty and not greasy or soggy, Gravy from Chorley is the best as all ways!

Delivery guy was fast and very polite 👍

order was missing items but I was charged

I politely asked for a majority of legs I didn’t receive 1. And payed extra for gravy I didn’t get any . Not a happy bunny

Very dry chicken food was cold

My order was not received I have come home from work with 2 starving children

Arrived on time. Chips were greasy and chicken was cold

Forgot the gravy and super charger sauce. other than that, very good 👍

KFC just isn't the same anymore, greasy and tasteless.

No BBQ Mini Wrap - 4 x regular fries !!

Box meal with no fries… how do you forget to put fries in?

The chicken was overcooked dry and my partner did not like It, the chips where soggy and tasted burnt at the same time. My partner ended up throwing it away. Disappointed 👎

food was freezing and all moist

You didn’t leave the fries can you bring them back please

Food was wrong, completely the wrong burger

Food was good, chips were a bit soggy, but chicken was tasty and hot.

Ordered 2 regular gravy didn`t receive any,didn`t know which burger was which that ended up with the wrong people.Normally part of the lid section is pushed in but neither big box or burger boxes were.What a fiasco.

I was given somebody else's order. The driver didn't understand what I was trying to say to him when I told him the order wasn't mine. Kept the food anyway but got nowhere near as much food as I'd ordered

No wraps!! Guy on the phone was a joke and not helpful.

Delivered without one of the drinks we ordered

Great quality foodstuff from a great all time supplier Well Done, AGAIN ❤️

I might as well of not ordered it, fast food? I don’t think so, I want a full refund of my money

Ordered a gravy box and didn't get any gravy. Got 2x bbq beans instead. We don't eat the bbq beans so meals ruined.

Took over an hour and a half to be delivered when initially it said 30 mins

Chips were soggy, looking pretty helpless and tired. Apart from that and a missing drink, the burger was good

Brilliant eveything was correct, thank you! 🙏🏼

Food lukewarm as meals were done but waiting of delivery driver. Won't be ordering again

Good food and service. But disappointed that I didn't get the free item that was advertised for spending over £21. (Spent £22)

Delivery driver left a message which I couldn't understand a word he was saying I went to the delivery place ( i work in a hospital) he wasn't there .then he put delivered on my status which it wasn't delivered to me you can't ring driver back an absolute nightmare getting hold of anyone in a Sunday. Never ordering kfc again

Friday treat for the family. Sent signature fies when we asked for plain. I get this might have been missed, but still led to tears from my 6yo. Sent a tower burger instead of a stack burger. Missing cookies. Missing gravy. It shouldn't be this hard, the receipt is stuck to the bag. Just check it off as it goes in the bag. :/ Pfft.

Yet again food missing 3rd time in 5 orders.

food was still hot and perfect, top notch

Only thing posivite is the food is great when you actually get b what you've ordered. So many times things have been missing

Arrived later than advertised, chips were lukewarm and needed warming up.

The food was stale and the chicken was so chewy I couldn’t eat it

Order a 1.5l Pepsi max which I didn't receive, not happy as I paid money for it

This is the first time we have used this service and it was excellent, food was hot and tatsy.

My food has not been delivered

Turned up late, received someone else's order. Tried to call but the number online was for a methodist church?! Had to take the order back myself to have the correct order made and was still charged for delivery. Shocking from start to finish.

Absolutely useless yet again missing orders getting beyond a joke!!!!

Driver didn't knock, food left on doorstep, gone cold

I ordered to gravys with my order none of them arrived. Bare that the food was lovely

Not a lot of food for the price.

Completely wrong food delivered

I have received the wrong order i only received colonels meal which i have not ordered and the driver was extremely rude im pregnant with a baby and I told him to call the restaurant he shouted at me and told me that he didnt care that i am pregnant and accelerated the car when i was holding on the door I have a testemony which is the security of the flat where i live and the security was really upset with his behaviour towards me that he evben said that the driver eas really mean and stupid bexause he could have knocked me down and killed me they way he accelerated the car. I got really annoyed qnd started crying a lot. I am really upset.

I normally receive good quality hot food from here and use it regularly however tonight was very disappointing, considering how near I live I was surprised the food was quite cool, the chips were very soggy aswell as the chicken. the rice was not the same tasty rice we got earlier this week, both rices were the same order but tasted completely different,

Dry, lukewarm tiny pieces of chicken, the gravy was congealed and lumpy. Awful.