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3.9

Based on 66 opinions finded in 1 websites

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Nº 222 in 347 in Vale of White Horse

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle663.9

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Not many places offer you ice water at their water station, I thought that was really thoughtful. The staff is friendly and the atmosphere is great (dogs are allowed as well). ❤️ Definitely coming back:)

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M Paricha . 2024-09-29

MORE AT Google

I came in the other day to get my usual, when I was greeted by a very miserable, rude staff member behind the counter. It was very unpleasant, they had absolutely zero customer skills in which I find appalling. I will not be returning as I felt very uncomfortable and unwelcomed in this situation! It’s a shame this member of staff has ruined my experience at Abingdon Starbucks as all the other staff members I have interacted with on other occasions were welcoming.

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T Brooke . 2024-07-31

MORE AT Google

Staff are very rude, Male manager does nothing to ensure they are kind to customers. Build a drive thru in this area of Abingdon and hire better staff who appear happy to work there. Costa for now.

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Consumer i Watch . 2024-06-20

MORE AT Google

I nipped in to buy a takeaway latte. The store is always clean. The staff are pleasant and helpful. The coffee, in my opinion, is my preferred go to.

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Fiona Chestney . 2024-06-12

MORE AT Google

Drinks are good but WIFI is a bit slow

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Nguyên Trịnh . 2024-05-08

MORE AT Google

Visited this cafe yesterday and it is a lovely place but seating could be more comfortable. Our table was wobbly so difficult if you've kids who have got drinks. Also, service was a bit slow and not cheerful staff. It was not busy otherwise I can understand that it can impact on service (although it shouldn't as it is a customer facing role). Anyhow, it was a good experience. May not visit again and try other cafés in the area.

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Monique Traveller . 2024-04-05

MORE AT Google

Went in on New Year’s Day to pick up some coffee and a pup cup for the family. We forgot to order the pup cup so my boyfriend went back to ask for one to be met with even more rudeness from the two working, told how annoying we were as well as facing aggression when we originally ordered. They were then not calling out names or orders and when we did eventually get our order it was completely wrong

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Emma _Jade _Covers . 2024-01-01

MORE AT Google

Wasn't allowed a mug as "too busy" with only about 15 people in there and 3 staff working

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James Tillion . 2023-12-26

MORE AT Google

Had an interesting experience today. Staff were great as my drink was made with perfection and food was great. My only issue (and this is nothing to do with Starbucks themselves) was a customer who kind of tainted my experience. One might call her a Karen.. She was very entitled and extremely rude towards staff! Asked for extra cream in a very rude way and even allowed her dogs to go on the sofas and bark uncontrollably. At one point even said her dogs were cleaner than a staff member, absolutely shocking and disgusting behaviour! Genuinely shocked at how well the staff members handled it, so well done to you guys!! Will be back again for sure, just hope we won’t bump into that horrible individual again.

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Katie Cutler . 2023-11-01

MORE AT Google

I ordered a Frappuccino and they somehow managed to forget the coffee in my drink. Not the first time I’ve been handed an absurd drink from this location.

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Gabrielle Gillette . 2023-10-13

MORE AT Google

It's ok. Nice, clean, has power sockets.

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Uros Trnjakov . 2023-08-17

MORE AT Google

Staff were rude when I asked for a drink to be made and they got the wrong order there attitude was disgusting I used to work in the hospitality industry and that's not how you treat a customer

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Riley Watts . 2023-08-10

MORE AT Google

Coffee is not as good as some but better than others, no outside seating, if you want that go next door 😀

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Keith Price . 2023-07-30

MORE AT Google

Dog friendly. People friendly. Lovely coffee ☕️. Clean. Spacious and bright. Power Sockets and USB available under seats. ❤️ heart of the ⬛️ square. 🤩

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Brenda . 2023-07-30

MORE AT Google

Coffee is not as good as some cafe but better than others. Free WiFi and charging.

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Keith Price . 2023-07-30

MORE AT Google

I was very disappointed with the attitude of the staff today and what’s more to later find out that it was the “manager” who treated us this way. My friend bought the coffees and paid, the girl didn’t ask if we have a Starbucks card to get the points so I asked if they could be added. I was told by the man (no badge so I’m not sure what his name is) that it was too late as my friend has already paid. So I asked if there is any other way of adding the points but instead of an apology I was met with an angry and dismissive no and a statement that it’s my job to say first that I have a Starbucks card. I was shocked how we were treated! Does Starbucks not teach Customer Service??

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K V . 2023-07-12

MORE AT Google

Nice ambience and decore but looks too empty. Range of food as compared to Costa next door is less. Cash NOT Accepted and NO Halal option. Already we have too many cafes in Abingdon therefore range of food, and acceptance of CASH is of paramount importance.

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Mohammad Saqib . 2023-06-24

MORE AT Google

Really slow service, seemed the staff were unable to keep track of orders. Waited almost 10 minutes to receive my drink and the shop wasn’t busy by any imagination.

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Chris E . 2023-06-14

MORE AT Google

It was really early in the morning! Can't remember much now but I had a decaff latte and a ham n cheese toastie. The service was good and our server was very friendly and welcoming.

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Lorraine Jackson . 2023-06-11

MORE AT Google

Cinnamon syrup is never in stock :-( but super quick service, never busy. Place is clean

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Anam Djfkor . 2023-05-11

MORE AT Google

Manager losing it telling customers at counter and staff people quing not important ignore them. Putting barriers up on counter saying no more orders totally running scared. Yes busy but no more than a starbucks in the usa with the same amount ofpeople waiting and staff. 8 in the queue and 9 waiting for drinks. So we left very sad as I'm a starbucks fan. Yes the bun throw is on but most out side only a few ordering coffee. Much more Costa cups everywhere. Guess the owner of this franchise not bothered with how many they serve. Very sad to see. Training needed.

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Richard Ransford . 2023-05-07

MORE AT Google

Consistently out of stock of items, dirty floors, and unfriendly service - for example, the unsmiling register attendant left me standing alone without an apology or eye contact for two minutes… I generally love Starbucks but this one is pretty poor.

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Mike Hawkins . 2023-04-08

MORE AT Google

What a soulless place! Firstly when we entered the shop it took a while to get engagement from the man on the tills, he wasn't exactly welcoming either. Then came the ordering experience, my wife tried to order some seasonal items off the menu, to be told they were discontinued (despite being on the digital menu), there wasn't even an apology or direction as to what was available. Later on the same man was on a laptop ignoring customers, if this is the face of Starbucks Abingdon then I cannot see people becoming repeat customers. Once the drinks were made they were place down with a little engagement. In the making of my Apple sour Frappucino it clearly was too thick after it came off the blender so more milk was added and this meant it only had a hint of flavouring. The other 3 drinks we ordered were also a little dissapointing and were pretty sloppy for Frappucino as they made all 3 together. I would recommend you avoid as we won't be returning!

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Jason Lord . 2022-11-05

MORE AT Google

It is Starbucks so you know what you are getting, but not all Starbucks are equal. I am not really going into Starbucks for great coffee, but I am going in for signature drinks like the summer frappuccinos, PSL and Christmas drinks which is, for me, what Starbucks is about now and the staff prepare these drinks well. In general, I have always found the staff to be friendly and courteous. They are the main reason I am writing this review as I felt this needed recognition.

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Daniel Jones . 2022-09-13

MORE AT Google

Best coffee place in town! Not only great coffee, superb service but also supports local charities. We are so lucky to have guys like this in here now! Hopefully others will follow soon. Thank you 😊

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AMCK . 2022-08-29

MORE AT Google

In a square full of coffee shops, this is a great one. I love the brand anyway I have not found a nicer coconut latte. Staff are always pleasant

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claire Satterthwaite . 2022-08-09

MORE AT Google

I like it here, it's a Starbucks you know what they are like. Good as any other. One thing in here, it is so echoey inside I really struggle to hear the conversation I'm having. Don't know what you can do about it, hang some stuff on the wall??

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Kevin Wilkinson . 2022-08-05

MORE AT Google

An amazing atmosphere and lovely staff!

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Joanna herring johnson . 2022-05-13

MORE AT Google

friendly staff and always nice atmosphere ❤️

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Sophie Smith . 2022-05-09

MORE AT Google

The Starbucks team in abingdon are amazing and super friendly always understanding and patient with their customers and make u feel so at home come here almost daily now just for the friendly chat

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Harriet Cooper . 2022-05-01

MORE AT Google

Staff were lovely and it's dog friendly!

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Amy Hewitt . 2022-04-30

MORE AT Google

Staff are friendly and the service is always fast :))

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Taylor . 2022-04-27

MORE AT Google

I like to use this Starbucks, Manger and staff are always polite and helpful. The shop is bright clean and spacious. The food is always fresh and well presented and the drinks are very good and made to exactly how I like it .

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Janet Pullen . 2022-04-26

MORE AT Google

I had a great experience while in there recently, a very clean shop, staff were polite and efficient. Drinks and food was delicious, a great atmosphere, would definitely recommend!

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Clare Pullen . 2022-04-26

MORE AT Google

I come to this Starbucks every week, the staff are always so friendly, it’s always very clean and they always make my drink exactly how I like it!

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Emily D'Avila . 2022-04-25

MORE AT Google

Nice location and good service in a clean environment.

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Graham Hobbs . 2022-04-21

MORE AT Google

Visited mid afternoon. Staff more interested with media on their phones than clearing tables.

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Andrew Murray . 2022-03-01

MORE AT Google

Starbucks always has great coffee! This new addition to the centre of Abingdon is certainly something that I can get behind. Usually I would advocate local coffee shops but unfortunately their coffee in my opinion just isn't as good.

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Garth McAuley . 2022-02-14

MORE AT Google

Absolutely disappointing. I have always been an Sturbucks fan since I worked for this franchise some years ago, however my visit to the new brand coffee shop recently opened in Abingdon has been absolutely disappointing. In first place, long time waiting in the queue to order, once I ordered, I asked to a person of the staff if somebody could help cleaning our table before we eat, as it had rests from the previous customers, but again, after long waiting I have to clean the table myself with hand sanitiser and some napkins. I was here with my daughter about one hour and didn’t see one person cleaning the tables. Finally. £4,95 for a extremely poor quality bacon roll (I’m attaching the photo). I don’t mind to pay when the place is nice and quality is good, but honestly I can get better for £1,50 just rounding the corner or other franchises (do not want to name brand) Next time I’ll chose the local coffee shops as usual. Not worth at all paying overpriced food and coffee in this franchise anymore, and specially because I do not feeling safe having food here. With so many good choices around, Sturbucks definitely has to upgrade the quality of its products and services.

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Grace Ramirez . 2022-01-03

MORE AT Google

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