Starbucks coffee in Rushmoor

I was given a heavy large mug of water and milk with a teabag dumbed in it. The tea bag couldn't brew in Lukewarm water. It was like warm watery milk.

This is a small Starbuck located on the ground floor of the Village Hotel in Farnborough. It has limited seating in the coofe shop itself, but there is seating near by that can be used to enjoy your Starbucks. All the usual coffee and different combinations and ant offers ate available, and as far as I can tell the cost are no different to other Starbucks in the local area. The coffee served here is as you have come to expect is very good. So if you are at the hotel it's nice to know that you can get your caffeine fix, right on your door sep. The only thing g to be aware of is the opening times as they are different to what you might expect.

Order taken incorrectly and made to wait in bay! Ordered 2 cappuccinos one mocha and one hot chocolate, two ham and cheese croissant one caramel blonde got to the counter as we are in the drive-through and the lady said we’re on a two minute timer and we have to wait in the bay so felt under immediate pressure already as did theygot to the bay eventually it’s brought out to us very promptly within about three minutes but the order was incorrect. They were missing one croissant so they went back and then they brought out the paying machine so we could pay for the croissant that we’d already ordered I’m sorry that’s just completely unacceptable.

Good Starbucks. Friendly staff. Vanilla Latte actually tastes like vanilla latte, which many branches get wrong all the time.

Always friendly and rarely a queue

Nice little spot to relax with seats around the foyer by the Village reception area. Quite a small Starbucks with friendly staff. Shame the "hot chocolate" of any size consists of possibly 2-3 microscopic grains of actual cocoa or chocolate! A blatant ripoff which should be the subject of a House of Lords debate. Simply a cup of warm milk with cream so unless you're the local moggie, get something else or a beer at the nearby bars. Worst I've ever had by far.

I visited with my sister, when her tea came, I took it to her, but the abrupt attitude of the person serving in telling the whole cafe area that I hadn't paid was embarrassing. I came back with the tea and paid, waited for my coffee, then went and sat down. We were sitting in full view of the serving area. It made the experience unpleasant, and my sister commented, "What was that all about?" Shame when the person thought I would do a runner with a mug of tea. I'm not sure whether I will go back there....

Nice representation of the Starbucks chain inside Village hotel.

Very polite and attentive staff. Good food and nice hot drink. I definately will return again.

Staff lovely and friendly. Great service and really clean :)

Excellent service, friendly staff

They now take Starbucks app. Located in the village hotel, service was very good and atmosphere is nice.

Always so friendly and helpful in this Starbucks

woman called Leah refused to scan app so i could have stars and was rude

Great coffee. Good ambience and parking. Friendly staff.

I went to Starbucks and Ashley made me the best drink ever! She was super friendly and asked what I liked before making a recommendation. She really listened and adjusted until my drink was perfect. When I got it, it tasted amazing! I've been to a lot of Starbucks, but this was the best ever. Ashley is awesome and really cares about her customers. I give her a 10/10 and highly recommend you visit and ask for her!

Such welcoming staff and friendly attitude to all. Ashley is so nice , always remembers your order and always wishes you a good day. You’re met with a smile, and leave with a tasty coffee.

Went with my partner, lovely team and great coffee. I love the decafe range it taste like regular coffee !!! Totes recommended

Good coffee and cakes, enough said,

The Starbucks team of Elliot and Anastasia were a great advert for the hotel and especially the Starbucks outlet where they work. They were welcoming, engaging and of course made great brews. Always a pleasure at Starbucks in the Village Hotel Farnborough

If you ever happen to visit Village Farnborough, stop by the Starbucks! Maria, Anastasia and Ashleigh will give you a great experience and are an amazing example of customer service done right! Drinks aren’t bad either!! Highly recommend.

Terrible watery americano. Bought 2 americanos to take away and were too hot to taste before on the motorway. When we did taste they were watery and undrinkable, Poor effort Starbucks. £6.90 wasted!!!!

Terrible tasting coffee… staff probable need training or refresher course on how to prepare coffee. £3.45 to pour down the sink..

So disappointing- americano was so watery - tasted unpleasant! Couldn’t taste much coffee at all!

Great service from Anastasia and Ashley at Starbucks really friendly really happy people. I will definitely be back for my morning coffee. The entire experience was amazing. They made Buying a coffee joyful …………………………………………………….. ……..

I have been coming to the Village Hotel in Farnbrough for years and I would like to comment that the Starbucks staff within the hotel (Ashley, Anastasia) are really lovely ladies and always meet and greet with a smile. Great Customer service so thank you I am very grateful.

Just been to starbucks in village hotel Farnborough. It is refreshing to be served by people with personality and honesty. Big thnaks to Anathasia and Ashley for their cheerful patience and on their recommendation on what I should go for after my prolonged indecision on what to have. Thanks Girls Charles

Ashley and Anastasia were both very welcoming and friendly this morning whilst buying my coffee. Also both girls Ashley and Anastasia were consistent with the ongoing customers. Will return again. A very nice atmosphere and cleanliness is kept pristine always.

I cant talk highly enough of the service and engagement with the team at the starbucks in the village hotel Farnborough Maria, Ashley & Anastasia are just wonderul

I would like to say a HUGE thank you to 3 wonderful ladies at starbucks, Marie, Ashley and Anastasia, always so welcoming with a smile, very helpful and hardworking! They always know my go to drink or if I fancy something a bit different they are keen to help and make suggestions. My go to place for a fantastic coffee! Thank you! ☕️😋😊

Friendly, efficient staff, great service!

great place for a coffee after a workout

Staff were ill prepared. Ordered via the app sat down waited still no drinks checked with staff to find out they had no receipts in their machine. Also no of the ingredients for one of there seasonal high profile sellers..... disappointing. Not very customer focused.

Love this place staff are awesome......we have 2 Starbucks closer to our house but always travel here for the service 😀

This could be one of the best Starbucks around, but it is let down by slow service and the smell of drains outside. There's plenty of space for a coffee/working inside and seats and tables outside....I come here regularly and rarely come away without a longer wait than the number of customers justify

Maria, Ashley & Michael (who left meanwhile), makes this place very friendly and like a family cafe. The menu is a regular Starbucks si nothing to add about this.

I have been a member of the Village gym on and off since it opened, where they have always had Starbucks. I have always found the staff to be very friendly specifically Michael and his colleague Ashley. I recently tried the new Egg bites, and I ate on my way home, they were so lush, that I rang the Hotel to pass on a message to Michael to say how lovely they were! Michael is always very friendly remembering customers name which is a very important part of customer services. Keep up the good work guys. Tracy

I went the to the village hotel today, to work in the hotel, when I got there I wanted a drink so I ordered an Americano which was made by Ashley. She was very quick and efficient with making my drink and provided a service with a smile. When I was sitting having my drink she provided the same level of professionalism to all the other customers after me. After I finished my drink I thanked Ashley for the drink and her service, she replied, still showing the smile I was greeted with. Overall I had an very enjoyable experience in starbucks due to the amazing customer service of Ashley.

I have a lovely frappuccino in Starbucks today served by Ashley, her customer service was brilliant and polite, I would definitely come back again. I think I love the sound of the pumpkin Cookie looking forward to have one next time.

Michael was an absolute star here!! I came for my hen do a group of 16 of us and he was absolutely fab! Who would of thought just popping in to get a coffee that a member of staff could even make that experience great, he was so lovely and such a laugh too!! We’re See you at the wedding!!

I'm a regular at Starbucks in Village Gym. The staff are always Super lovely especially Michael and Maria.

Good coffee nice staff I go there regular they have a good bunch of staff.

Lovely to have the lounge in The Village Hotel to enjoy Starbucks

I am a huge fan of Starbucks and it's my fave coffee shop. The Village hotel in Farnborough is my favourite Starbucks to go to as the coffee is the best in the area, and the staff are really friendly! Michael is especially chatty and...

I sometimes work at Starbucks as they have great wifi and tables you can work out with sockets. Maria and Michael offer an excellent service and are always so friendly and welcoming! They create a positive atmosphere and create lovely relationships with their customers! Would...

Fantastic service from all the guys at Starbucks, especially Michael who is always smiling and very chatty when popping in everyday for my coffee. Seating area is very cosy and clean. Keep up the good work guys xx

Im a regular at the gym and always grab a Starbucks after. The team are so friendly and efficient. Especially Michael who makes my day with his stories and infectious laugh. Coffee is always great too.

I’ve visited Starbucks a number of times over the last couple of months and I’m always greeted with a big smile from Michael and Maria; they always offer an amazing service with a positive attitude towards their customers.

This starbucks is top notch. The service is brilliant, all the staff are friendly, chatty, helpful and very welcoming, I wouldn't go anywhere else. Marie, Michael, Ashley and the rest of the team, Thank you

Had a great experience at Starbucks with my kids. Michael and Ashley made us feel very very welcome. The kids absolutely loved Michael and the service was excellent I will definitely be returning very soon

I have been a dedicated customer of the village Starbucks for around 8 years now and all I can say is that they have always and are currently such a lovely bunch of people. Marie and Micheal are doing such a great job making everyone...

I visited the Starbucks at Village hotel and had the displeasure of being served by the assistant manager Michael. He made a curt remark around not being able to hear when people where face masks (whilst he was on the other side of the till...

Lovely friendly staff. Michael is so welcoming. Its because of him we go there.. plus he makes a great cappuccino.

Convenient and fast service. Quite small though so there is not always seating or a large amount of choice. Can get quite busy at certain times but still good enough for me.

Great place for coffee and cake.

Never to big a queue and rapid service

Too much ice in Frappuccino. Staff take too long to make your drinks

Still not taking cash! No peppermint shot! Starbucks come on!

Great service and lovely atmosphere, Maria and her staff was great, my coffee was good and that was down to the team at the village hall, if your In the area for leaving the gym, conference or checking out this is the place to get that coffee for the road.

The staff is really nice, good service.

Ended a sunny afternoon walk around Fleet Pond with a great cup of flat white coffee from Starbucks.

Maria is great and coffie bacon buttie amazing

I think it's disgusting money is legal tender and they don't accept cash disgraceful all I want is coffee

Good gingerbread latte enjoyed very much, just a shame its not a full on Starbucks as you dont get the rewards or pay in store.

Lovely shop, feels spacious with high ceilings. Lots of staff. Raining heavy outside and busy-ish inside. Pretty quick service but where is the passion? Where is the Starbucks ethos? Ok it's Tuesday lunchtime. I kown it's p1ssing with rain but I shouldn't feel like I'm p1ssing off the barista by just being in the shop. Is half a smile's too much to ask? Eye contact? Very disappointing but I'm sure they can easily do better. Will return....... 14th October - had a little return early Monday lunch time. Previous staffing issues seemed to be resolved (on this visit). Two young girls working the store and were both polite and quick. Good customer interaction. Seemed to me to be a normal British Starbucks. RECOMMENDED.

Good but don't accept Starbucks app for payment.

Great location, super helpful and friendly staff especially Maria and Rachel but they're all good.

After a much anticipated wait to open, has fast become a regular haunt. Perfect for killing time during school runs (when one child is in after school club). We drive through when the children are with me and I'll eat in if on my own. Have always loved the variety of the Starbucks menu, and for me being dairy intolerant, the choice of milks not just soya. Only poor comment is the speed that they run out of popular items, the Christmas menu hot chocolate ran out only a few weeks in, yet the menu was running for at least 2 months, one slightly disappointed son.

Shame about hotel lobby premium prices.

Super kind staff. Clean and comfortable. Also typically clean toilets. Nice atmospheric vibe.

Amazing staff.....so friendly know me and my other half by name and drink. Have been to other outlets but none compare 😍

So normal! Nothing tempting; even the serving method and discipline is lower than average... However the seating area is quite good.

Staff are awesomely friendly. Can't go wrong here.

I visited 4 Apr 2017, 1626 receipt registered time. The lady with the eyeglass was cheerful, she asked me what size of tea i want and i said just the regular size and she hold the mug and then i saw a lipstick mark in the lid, i called her attention and she was surprised. I also called the attention of the supervisor, her name starts with "A" (just for privacy), i requested the conversation to be private, i was not happy as she was slapping me with a voucher straightaway, i told her that customer service is not about slapping your client with vouchers straightaway. Now i think about the cleanliness in Starbucks. I suggested that she needs to maintain the standards because the shop carries the hotel name. The lady in the till handed the sandwich in a brown bag even if she asked me if for dine in or take away and that i replied earlier, "dine in". I ate the sandwich and sipped the tea and i never saw the supervisor called the attention of the staff which prompted me this review.

Never found a decent one yet. No exception.

Nice staff but about 15% more expensive than the Starbucks in town

It's Starbucks. The barista can generally make ok coffee

Friendly staff, great service....

Starbucks coffee is not my favourite as I find it too bitter as I don't add sweetener or syrups and I take it black. However, the environment this particular outlet is in is convenient and cosy despite being in a busy hotel. Shame they charge a little more than a regular branch!

Not an official Starbucks - no app support

Great for a quick coffee and snack

Good hotel with great starbucks

Well it's Starbucks. Over priced but at least it's consistent.

Regularly use this on way to work. Very friendly staff

Very engaging staff; a welcome change in an establishment such a this. Good coffee and toasties... Would have given four stars if wasn'tt so bloody cold in there!

Not interested in coffee...but best time pass place...

Good little Starbucks in a cozy hotel

It's a small Starbucks in a nice hotel.

Nice place, Starbucks but you can't use app or card🤔 weird....

Cofee and breakfast.Nice terace.

Worst Starbucks hit chocolate ever

Does not take Starbucks card or app.