Starbucks Coffee in Reigate and Banstead

Would be a run of the mill Starbucks if it wasn't for the wonderful staff members. Service us always excellent and the coffee expertly made.

We popped into this coffee shop on the way up to London. The coffee was nice and service good. We did not have food as it was just a quick break.

Typical Starbucks. Usual indifference from store staff. Interior looked bright and recently updated. Was tidy and plenty of seating available.

Accidentally put the wrong address in, and the courier phoned to check, so gave the correct address, and also messaged them, with the details. The food was delivered somewhere else, so never received it in the end.

Our order took over two hours to be delivered with no option to cancel the order

Very efficient and great, professional delivery service from the driver. Highly recommended. Thank you

Great coffee house. Delicious coffee. Large range of snacks and bites to eat. Ample free car parking.

Passable coffee. Sorry-ass food display: pasty looking offerings that unfortunately only deliver on this promise once warmed.

Quick service when though it was busy. Normal food and drink you expect from Starbucks so not unusual...good space for a work meeting though

A Cosy Haven Amidst the Hustle and Bustle While Starbucks might not be my go-to coffee spot, this particular location has become a delightful exception. Its prime location, coupled with a cosy ambiance and a relaxing view, makes it a perfect place to unwind. The comfortable seating and inviting atmosphere create a sense of tranquillity, making it easy to forget the outside world.

Didn't go in here and never would. Just used their carpark.

Driver could have been more friendlier

My drinks never turned up want a refund.

Always happy, friendly, and accommodating. Nothing is too much for the team here. Always busy due to location, but has a very fast paced turn around of customers.

All good except bad signal and WiFi that doesn't work (couldn't sign into the app to get my points, and app doesn't allow screenshots to use when have no signal).

Have visited this frequently and have always been impressed with the cleanliness and polite nature of the Barista’s. Will continue to attend and it’s open late so there’s never a rush!

The driver was very apologetic about my order which wasn’t his fault at all as Starbucks didn’t put the lid on my drink on properly

Great customer service, positive all round

My fave coffee stop. Always pop in on my way to work.

It has working WiFi if you need. Boycott Starbucks

Always love going here. A great atmosphere, the staff are wonderful and the coffee is first class!

Toilets smelt so bad it put me off my food . The food on offer was also a bit boring .. great service though.

I ordered an iced coffee and it was half empty and just milk with a hint of coffee.

Busy drive-through, so be prepared to possibly have to wait a little longer than you would usually expect.

The delivery time was amazing but I do find it very expensive obviously not ur fault but yes very happy this time!

Cute Starbucks. Love the design of the building! It is unique; unlike anything they have in Canada or the US! Workers were very friendly and helpful when I showed them my typical order at a Canadian or US Starbucks. The UK menu is a bit different, but even so, they were able to replicate my normal order. Thank you!

Worst feeling with staff . I feel racism because of that racist . That guy wear sky blue t shirt .. I never feel like this last 3 years in Uk now I feel bad. I won’t come back to this shop and any Starbucks

Perfect stop off before you hit the motorway! Lovey staff here and fairly rapid service. Plenty of parking too; Fill your boots!

Always a good stop here. Very helpful staff and good service

the order took over 1hour 20mins which is absolutely ridiculous

Lovely place to have a catch up with friends and family and lovely coffee 😀

Today so much disappointed with the customer service. Two men available at the counter were literally serving with blank faces no smile no good way of treating customers. we need a break to rest at Starbucks to relax and smile but really disappointed. They don't have any etiquettes ( didn't ask about the take away or sitting in) neither provides spoon fork to eat.Coffee as always best of starbucks.

Staff were fantastic, atmosphere was relaxed and there was ample parking and seating fo4 groups of all sizes. Perfect pit stop en route to London

Food was freezing but the time it arrived. The label from Starbucks said 8.27 but it wasn't collected until after 8.40. and wasn't delivered til 9.10

I visited this Starbucks today about 14:15 with my partner who is Coeliac, I asked if they could wash the jug before making my partners drink to limit the contamination risk of which they did. I didn’t get the name of the girl who served us or the girl making the drinks but something so small made a big difference to our visit. I have visited another major brand coffee shop who wouldn’t even entertain the idea of meeting someone’s needs so thank you will definitely be visiting again

I keep receiving a different order. They really need better staff to know what they are doing!

Nice biscuits and VERY nice Fappucino! Loved it. 10/10

Not happy with the way I got my drinks the bag was soaking and wet dripping with the drinks it has now gone all over my daughters desk the lid was not even done up and no sticker to support the drink I would like a refund many thanks

It can be slow here at weekends due the number of customers but a good one if you're stopping

The drink was just watered down and melted with cream on top. Food was rock hard. Late from original delivery,

It’s ok, staff could be friendlier and more helpful, iv never been immediately greeted it acknowledged when iv been waiting at the till. Asked for recommendations and I was ignored by the barista, her head down, looked at the till the whole time…great customer service.. Drinks advertised on the menu, then abruptly told they haven’t had that for weeks…

Quick stop, but was greeted with a free carpark a nice environment, and good service.

Drinks turned up half empty. I was told by the delivery driver that they would get more due to the amount of spilled. Nothing turned up.

Generally good, let down a bit by the choice of sandwiches (hardly anything without cheese) and the disgraceful state of the cubicles in the men’s lavatory. Hopefully this was only temporary.

An hour late and then the wrong food turned up.

The food was warm and the iced drink was cold and made perfectly. I had a cute little “thank you” and “have a great day!” On the bags which was so sweet and the delivery driver was quick and polite. All around great service from Starbucks and just eat driver, thanks!

Hey it's a Starbucks so it's what you expect. The drinks and food it the same as any store, it's all fine and you pay a premium as with any coffee shop on the high street. The service is good they do it as best they can and often very well and quickly unless it's very busy. I do recommend using the app if it's a big queue though or if you are a few minutes from the shop so your drink can be ready for when you arrive. The atmosphere I have it as a three since there isn't one really. If it's busy it's very loud and hard to chat with someone and if it's quiet it's fine but it's not what I would call an atmosphere or a social spot, it's a main line coffee shop The staff there are friendly and if it's quiet you can have a chat with them.

Perfect- thank you. Filling a bit lacking, but tasty! Hit the spot!

Beautiful little store giving out cosy vibes to all the visitors. The visit was purely unplanned but the place turned out to be better than expected. Squeaky clean bathrooms!

Music is always so loud it feels like I'm in a disco please turn down the music,

It's always excellent I always stop on my way and get food, coffee almost 12 years. Always excellent.

Always love stopping here on car journeys, service is always friendly and order is always perfect. Served a beautiful white mocha by Dillan! Thanks for making our trips extra special ❤️

Probably the nicest Starbucks coffee I’ve ever had

I order a hot drink and it came as a frappe

We got the wrong delivery. It for someone else

Once again the order took so long to arrive.

Took a HOUR considering it’s 5 minutes up the road and I ordered only three things? Ridiculous

slowest starbucks ever, so many workers and most of them were not even helping with the orders. We were 15 people in the queue.

20 mins waiting for a coffee… staff doing nothing. Really poor.

Starbucks decaffeinated coffee is not good, slightly better than the last time I tried (several years ago) but still poor.

Very efficient service and a the coffee shop has a lot of indoor seating. The selection of cups will have you spending and purchasing a lot of gifts 😁

My order came damaged and hardly no drinks left

It’s an OK Starbucks that’s just off the M25 / M23 with maximum 3 hours parking. Nothing spectacular about this one.

Never had a problem but today I received my order I opened the packaging and it was everywhere in the bag!

Was a bit melted but they was happy with them

Lovely as always. Delivery person was polite & professional

all packaged nicely and safely, tasted good, just a bit long with delivery but i'm not fussed tbh

Spiced pumpkin lattes excellent. Even the soya milk and vegan cream

Fab - hot drinks with no spills

Thanks my kids are well happy this morning after Mcdonald's cancelled my order this morning at lest they got nice hot drinks

My drink leaked in the order and it was half empty

I only stop here on my way to the motorway, food and drink can be a bit hit and miss. Luckily, when you complain to Starbucks, they refund the drinks with free drink rewards. Sometimes the wait can be a bit long as it is a busy stopping point. The car park is awful, deliveroo and other moped delivery services don't have any respect or patience.

It's very busy! The car parking can be a little difficult so best to use the parking behind the shop.

This is a lovely Starbucks to visit. The facilities are clean and I usually bring my laptop to get a change of scenery. The staff are friendly and helpful.

Drinks were piping hot which is fab and there were no spillages

Ordered 2 of the same drink. Only 1 turned up

I didn't receive my total order

First class from ordering to delivery 😃

Didn’t come with a straw so I tried to drink it without but couldn’t because it was blended ice.

Good place to go with my dog! 🐺😍

Great staff in the evening Katelin, Faith and Recce do a fab job talking with a smile and the service is Very Good 100% Thankyou all and see you all soon Dave

Friendly staff. Nice place to have a coffee just before jump on a motorway.

Really lovely, welcoming staff. Went out of their way to make my visit enjoyable.

Broke down in the car park, the evening shift workers and the morning ones were all really kind to me, letting me use toilets and wifi, I had a lovely oat milk mocha in the morning and some food. Lots of space, friendly atmosphere, very grateful to all the lovely staff here for being so kind.

Honestly if I could give it zero I would. Went here just after 8pm today with a friend after a long day. Well Caitlin and the boy she was working with was rather rude. Ask for a cookies and cream Frappuccino and never got the cookie bits on tops so we asked and the young lad rolled his eyes and said it’s a franchise thing. Then with my drink I asked for caramel sauce and I never got that. Both drinks was slung across the counter, to be judge about ordering a popular drink and then have him roll his eyes at us. I think it’s very rude.

convenient coffee shop just before hitting the motorway, plenty of parking and toilet facilities. staff are prompt.

I ordered 3 large drinks but 1 of them is almost empty when delivered.

Brilliant service, excellent cold drink, and lovely muffin. 10/10

Ordered 3 drink 3 meals, it was delicious, only downfall is starbucks app never works in here

I got a cold drink but ordered a hot one

Very ugly! They put rotten milk in the Frappuccino. I consumed a little, then I spilled, I felt sick. Very ugly considering it's Starbucks. I will never buy from that location again. A lot of money for rotten milk. I'm disappointed. 😞

A larger Starbucks which has plenty of seating for working as well as catch ups. The air conditioning is always cold and I wouldn't recommend sitting under it with hot food and drinks. It blows them cold. Staff are always welcoming at this branch and I like working from here too.

Tuesday 15/8/23 7am the women who is making the coffees right now is terrible everytime she is there my order is wrong As soon as I see her I know my coffe isn't right I constantly have to get her to re make it... Please re Train this woman

Poor experience and quality food compared to other Starbucks. Disappointed l.

Note as many options as I'm uses too. Service was excellent

Millie was very friendly and efficient. Great service by all staff. Food cooked quickly and drink made and served quickly too. No waiting around

If you want food poisoning come here and let it ruin your holiday! Had a bacon roll on 27/07/23 at around 0820 almost immediately I felt sick, had a temp, the sweats, dizzy and by 1800 I was throwing up! And now almost 4 days on I’m still unwell!

Still ice cold and food and drinks was lovely

Always decent coffee, queues get long early morning.

Not a big choice of food, but what there is is tasty. Service was excellent, but the prices are some what steep.