Spaghetti Tree in Reigate and Banstead

We had to wait 40 mins for our booked table and getting drinks at the bar was terrible as they were over run with table orders and were servicing them first , so 20 mins just to get a drink .

My partner and I attended the restaurant today after making a booking via Adam to meet the owner. We were looking to book an Area of the restaurant for a group booking of 30-40 quests he had asked that we came to meet the owner to discuss the requirements. We arrived shortly after the agreed upon time to be told the owner was busy out the back and would be with us shortly, half an hour later after sitting at the bar I asked if it would be better if we came back another time, one of the waitresses went to ask the owner and came back to say she couldn’t see us now. 1. Why make an appointment if you cannot stick to it? 2. At least have the decency after making us wait 30mins to come and apologies herself. We were looking at large group booking which would have been in all a lot of money. Clearly no communication I’m not even sure she knew that we had been asked to come in, I would absolutely not recommend if you are looking for a group booking they clearly are not prepared to cater for large groups as they couldn’t even arrange a meeting. Down right disrespectful, we have made arrangements with another local venue who have been fantastic- if your looking for a group booking stay clear and book elsewhere.

Always immaculate service especially the young manager. Food is always 10/10

Good variety of mocktails, Delicious food, good range of starters. Large portion of mains, sea bass could do with a little less salt (for me). Overall lovely atmosphere, very friendly staff and had a lovely night out with work colleagues. We had an impromptu request for a bday cake and they got out a sparkler on an ice cream and were really accommodating :)

The food was delicious and the staff were wonderful! Highly recommend coming here.

Good service and delicious food.

This was my second time here for a meal out, the food was very good and a good choice for all courses. The reason it got only 2 stars for service was the time waiting to have orders taken and then the long wait between courses, and on 2 occasions had to chase them !! If the restaurant was busy I could understand it, but at the time it was only half full, this was a shame as it spoilt our evening.

I have never been served such dreadful food before!!! Having complained that our calves liver was uncooked and spongy, we were served pan-fried sea bass, which had not been near a frying pan. The skin was uncooked, and fish was smothered in a thick sauce with a couple of uncooked prawns. The ‘sauté’, potatoes were heated up roast potatoes, and the vegetables were cold. Although we had not eaten more than a mouthful of food, we were charged full price, the manager removing the service charge as a measure of goodwill.

Great service, great food in a nice atmosphere.

Such an amazing restaurant, we came for Sunday roast with Ray Lowe singing, the best atmosphere, food & service. 5 Stars

Every thing on the restaurant was ok, which didn’t quite match their prices. The toilet seat in the disabled toilet is cracked and pinched your leg when sat upon and the toilet seat in the gents was not attached to the toilet itself. Then the singer arrived and whilst he had a reasonable voice several families had come for a quiet lunch, where the could talk and catch up with family and friends that they might not have seen for sometime and as the singer got louder the tables got emptier. Enough said. ☹️

The food has come down over the years, unfortunately the quantities has decreased and the quality didn't improve I'd say it's declined... The carbonara for example was thick, creamy and rich 3-4 years ago, and quite a sizable portion. now it's hardly filling and hardly creamy, kinda watery and bland.. However the service and atmosphere is top notch!

Wonderful food, but waited a while for starters to be served, only to learn there had been an issue, which was explained to us. Pleasant atmosphere though it was slightly chilly in the restaurant.

We had Sunday lunch with our grown up kids as we knew Ray Lowe was singing on Sundays. Ray was fabulous as always which makes this a really lovely venue. Unfortunately the service was so slow. We had booked a table which was ready for us but we were not given menus and when we ordered drinks we had to remind the staff to get them. This was the same after food when we fancied another glass of wine and coffees. The coffees didn’t come and when we asked for them they were cold. We would love to go back again but at £50+ per head for Sunday lunch the service would have to be much better. It wasn’t busy so not sure what went wrong. Yorkshire puddings were burnt and we had to ask for extra gravy. The waitress spooned horseradish on to our plates instead of leaving a dish which we thought was odd.

Very nice spaghetti 🍝 Friendly staff and quick service

What an absolute gem. Everything from the quality of food, amazing drinks and incredible service just makes this a must. Will definitely be back again and again. An extra special thank you to Jessica for making our experience even more remarkable!

Wonderful meal with attentive and friend staff. Brunello, in particular, made it evening very special. Well done all.

A lovely evening of great service, company,, atmosphere, food and live music

Very good restaurant with very friendly staff. The food is brilliant!! They also do takeaway. Would defo recommend

Lovely restaurant with great food and service. Went on Saturday night for birthday and they had a live singer who was very good. Will be going back there again.

Lovely staff and great food. Went on a Monday night but still plenty of people to create a good atmosphere. Certain to be a new favourite of ours.

Banging food choices, if only I starved myself for a week I may have scratched the surface. Oh well, looks like I have to go back to try some more, shame. Would totally recommend.

My wife and I went for my birthday lunch, the staff made us feel very welcome and played up the fact it was my birthday. The front of house staff were excellent throughout our visit. The food choice was good and I enjoyed an excellent lunch. We would certainly return.

Lovely food and lovely staff and service ,one of the best restaurants ive ever been to ,thank you !

Not sure why the restaurant was so quiet on a Sunday lunchtime as the food and service were great and the atmosphere is good. Special mention for those with hearing issues there's acoustic deadening in the ceiling which really helped me to keep up with conversation.

The staff were very attentive and friendly especially Jess who explained some of the dishes to us and was extremely professional at all times. The food was wonderfully presented as were our drinks. Thank you for a very enjoyable afternoon indeed x

We thoroughly enjoyed our experience, staff were fantastic, very friendly and attentive, great atmosphere, the owner is very welcoming, Adam the manager is an asset, can't fault the restaurant and would highly recommend it

Great food, caring staff, great decor and all around a fantastic experience.

My partner and I visited a while back and the food and service were both amazing. As were the cocktails. Since then we’ve had a couple of takeaways and the pizza’s are by far the best in the area!

The restaurant has a great atmosphere, great food choices & food quality and the service was excellent. We are never disappointed with this restaurant.

Always friendly and very helpful ⭐️⭐️⭐️

I love this place. Always welcomed with a smile. The food is 10 out of 10 Lovely drinks as well. Always happy to help.

Celebrating our daughters birthday, lovely evening and great food.

Huge thank you to Maria, Loredana, Adam & the team for making my wife's 40th birthday celebrations so special. They were such a great help with organising the event which ran so smoothly on the day. Food was amazing and the feedback from all of our guests was fantastic. Can highly recommend if planning a special event. Thanks again and will hopefully see you soon.

I think this was a great food experience and workers were so nice and helpful and food was amazing i recommend coming here perfect food place !

My second time here and everything was excellent. The first time I wasn’t overly impressed but the food was still good. This time the staff were amazing and checked on us constantly. The food was glorious and I would highly recommend this restaurant.

Great service and very friendly staff.

This was my first visit at the Spaghetti Tree. The food was delicious, and the service was very good indeed. There was salmon on the special menu, and so I ordered it. My colleague ordered a chicken breast in bedcrumbs with potatoes & vegetables. The decor was fabulous with different actors & celebrities on the walls.

We had another lovely afternoon/Sunday lunch. Great atmosphere, staff, service & food. Thank you xx

Nice but overpriced. I ordered the Pollo Picante pizza which was nice but felt more 'poshed up pizza hut' than authentic Italian - and at £16.50 I thought it would be a bit bigger and with fresher ingredients on the top. The tiramisu was a generous sized portion but sadly lacked in quality (and it was a bit watery?!) The service was impeccable though and I can't rate the staff enough for how friendly and attentive they were.

Booked a table here for Mother’s Day,we were welcomed by members of staff at the door and shown to our table,had a fantastic meal service was perfect and so was the food,wonderful restaurant and will definitely return and absolutely recommend, thank you The Spaghetti Tree

Wonderful tasty meal, fantastic service, great atmosphere and excellent menu.

Went for a late lunch on Saturday. Nice atmosphere & good staff, but the food really poor. I had the spaghetti vongole & the clams were clearly frozen. They were chewy & whole dish was tasteless - hardly a hint of chilli. I informed the waiter, who said he’d let the chef know & then that was the last I heard. If you want a proper Italian, Cuchina in Oxted is absolutely streets ahead.

Anti pasto platter was delicious and a great size for three of us roast beef was tender and cooked to perfection. Poussions were delicious. Great atmosphere. Would alway highly recommend

Very nice restaurant good menu and nice meak

The food and service were second to none. I think this is my favourite Italian restaurant outside of Italy. Menu very varied and loads of mouthwatering dishes to choose from. I was extremely impressed by all the waiting staff, so polite, helpful and smiling, and I can't wait to go back there.I particularly recommend the lamb.

We had a fantastic night out, food was lovely and the entertainer was fantastic.

Have been coming here for years, always good service, good food and good atmosphere, they even delivered food to us during Covid plus a free bottle of wine with each order.

I booked for 14, when we all arrived I said the name and time, we were 5 mins early.we stood up by the bar area for 35 mins with my parents who are 78 and not at one point did ANYONE say sorry for the wait even after 10 mins not even speak to us.... nor even a drink on the house nothing we were going to walk out..then we were told the table was ready at 6.05 my mum had to go and sit in the car as she stood for so long... we was also offered a 5 o'clock slot as well so maybe being greedy they... squeezed 2 family's in, instead of us walking in and sitting down at the time booked. It was more upsetting that nobody was sorry not 1 member of staff!!! Please take note and acknowledge this apologies that's all it takes. And I read if we are late 10 mins they can charge us...really and to think I had to pay 140 deposit too.

Lovely evening celebrating my daughters birthday waiters were very polite and attentive great food and selection of cocktails will definitely come back!!

Fantastic venue, great food, I will say Adam and the crew was absolutely fantastic with their service and we will definitely be returning here again. Please do visit, you won’t regret it !!

Haven't been here for quite some time and decided to go and try it out tonight for a celebration meal with my partner. Well we will certainly be going again! Service slick and friendly, lovely decor, and food was top quality!! Definitely would recommend👍🏼👍🏼

Highly recommend for Sunday lunch, a choice of beef, chicken or pork or all 3 if you can't make up your mind. Load's of vegetables with tremendous roast potatoes. A very good singer giving it large with rat pack classics. What a great way to finish the weekend. By the way they also serve great Italian dishes.

Had a great afternoon roast and ratpack lovely food and service singer was fantastic and staff friendly

The food was excellent, but our party thought that the portions were too large. Maybe offering a smaller portion size alongside the “normal” size would be more attractive to many guests and avoid unnecessary food wastage.

Went on a quiet Saturday afternoon. Food was good and the portions were generous. The service was friendly and polite but they forgot the side that we ordered and forgot the children's dessert which should have been offered as part of the children's set menu.

Experienced a fabulous afternoon at The Spaghetti Tree for our staff Christmas ‘do’ in mid-December...food was delicious, top rate & not your usual standard set menu fare for such group occasions. Great service too - nothing too much trouble. We will be back…!

Lovely food, great staff, would recommend

Highly recommended, fabulous service, delicious choice of food.

In spite of the fact that husband told the waiter he was gluten free,he checked with the chef and was told the gravy on the liver was not gluten free but he could have it without the gravy but he was given it with gravy and had to send it back.When he did get it he had to wait again for his saute potatoes. My grandson sent his steak back twice as it was under done and when it was served up for the third time it looked like it had been cremated. The bill was incorrect and we were overcharged. My husband and myself left while my daughter was sorting everything. All in all a very disappointing visit.

What a great place. The atmosphere,staff, food to name a few, are all just fantastic. This is a must go. I went with a group of 21 and Maria and her team were exceptional and made sure we were all looked after. Not to forget the Singer…what a wow factor Honestly if you want the best of the best…..go to this place

I dont usually write reviews but recently had an awful experience here. Our group of friends met here for our annual christmas get together on a tuesday night and had the most awful customer service. We were one of a few tables occupied that night and the young lady waitress was pleasant to start off with and then turned very sour as the evening progressed. We booked an 8pm table as the website said we would be told to leave after an hour and a half if we booker earlier. By 9.30 the waitress was huffing and puffing, giving us dirty looks and even ignoring some of my friends when we were asking for a drinks. She was obviously very put out that we were still there. We eneded up leaving at about 10.30 and i have never been so eager to leave a restaurant, as we were made to feel so uncomfortable. We spent approx £350 that night and we were made to feel very unwelcome. Sadly we will not be coming back and hopefully the young lady will not treat another customer the same way!

We felt like we had outstayed our welcome. Especially by one waitress who was very rude. Didn't smile, literally ignored one of our party who asked her a question and provided appalling customer service

Visited this lovely restaurant Boxing day as their last sitting with family. The food was lovely and attention to detail wonderful to see especially as we were the only people in there. The service was very attentive so thank you to the front of house staff. Overall a lovely evening meal. Highly recommended.

Met my friend for the yummiest dinner ! Really sweet staff and great pasta

Food was Discusting and portion size tiny would not recommend for £82 a head rip off

Setting was on point. Drinks and food was beyond expectation. Will not disappoint.

Lovely, clean restaurant and great atmosphere. Friendly, family run eatery with fabulous food and one of the best cocktails I’ve ever had! Would highly recommend.

Dining at The Spaghetti Tree is an experience that goes beyond mere satisfaction—it's a delightful journey for the senses! From the moment you step in, you're greeted by the warm and inviting ambiance that sets the stage for an unforgettable meal. The menu is a treasure trove of Italian classics, each dish crafted with the freshest ingredients and a passion for authentic flavors. The **spaghetti**, true to the restaurant's name, is a standout—a perfect al dente texture, coated in a rich, homemade sauce that's both comforting and exquisite. But it's not just the food that makes The Spaghetti Tree special; it's the **service and staff** that elevate the dining experience. The waitstaff are attentive without being intrusive, knowledgeable without being pretentious, and their recommendations are always spot-on. They move through the restaurant with a grace and efficiency that ensures your glass is never empty and your plate is always full of delights. Whether it's a casual dinner or a special occasion, The Spaghetti Tree promises an evening of culinary bliss. It's no wonder that those who dine here leave with beaming smiles and plans to return. **Bravo** to The Spaghetti Tree for delivering an exceptional dining experience every time!

Lovely staff, great food, we had brilliant evening. Not sure the singer was my type of music, but that's my problem. Definitely will be going again.

Went for a work Christmas meal. Great options, tasty food and great service. Also the entertainment singer was great. Really enjoyed it and would go again.

Always such a pleasure to be at the spaghetti tree! Food and service always brilliant 🤩 My friends and Family will always come back! Perfect for a party vibe at the Weekend but also for a quiet meal during the week.

Bar prices were extremely over priced! £9.50 for a glass of Prosecco and £14 for a G&T. They also had the cheek to add a service charge too! Never had that happen before!

Had a wonderful Xmas lunch with family. Lovely atmosphere. Outstanding service and the food was excellent .

Excellent staff, excellent menu, excellent food, excellent service. Can't say anymore, try it! Well done Spaghetti Tree. 👍🙂

The restaurants inaccurate argumentative response is indicative of their attitude in person, eating here will ruin your day. Had a phone call 24h before our booking demanding a deposit which was not stated at time of booking. Arrived for our booking at 4:30, where before entering the door my one year old baby was rudely told to take his hat off..in December.Party before us were physically being kicked out to make space for new guests, we weren’t seated until 30 minutes after our booking. Place clearly overbooked. It was over an hour after our booking time before we received our food. Roast was awful cheap fatty meat, we were also charged £20 for a child’s meal and the £50 deposit was not removed from the bill! When raised with management they were rude and uncooperative, don’t eat here if you want even a reasonable quality of food or a welcoming atmosphere. We could hear many other tables complaining however management didn’t seem to care. Can’t see this place having any return customers.

Booked a table for 5 guests for 4:30pm, had to wait for 30 mins before we were seated and over 60 mins for our food, including my 17 month old baby who was hungry. Long waits for food and service, mostly due to the restaurant being at full capacity for a 50th birthday celebration that took over most of the tables. I was surprised we weren’t pre warned about this when they called the night before to confirm the reservation. The food was mediocre, Beef roast was extremely fatty and chewy, I complained to the server who said they would feedback to the chef, and that was that. There’s no proper kids menu, so the server said they could do a kids chicken and fries as my baby has a tomato allergy. We were charged £18.50 for an adults chicken Milanese. Very shocked by this we complained to the manager and were told that’s what it cost and they refused to adjust the bill. Overall a really awful experience and we won’t be returning again or recommending to local friends and family. Restaurant seems arrogant as they refuse to listen to any feedback or complaints. Their reply to my review is argumentative and false, further proving my last point.

Really disappointing evening and feeling thoroughly ripped off! £39.50 for a bottle of 'standard' white wine which we went to the bar to get ourselves only to be charged 12.5% on top for the privilege. Rushed service, starters put down while we were at the bar getting drinks so were then cold. Absolutely rammed with tables so the 'dance floor' was the size of a postage stamp and then the singer went early as had a sore throat. Charged 2 x £5 for a soda water, which is usually free, and then when queried on the bill would not remove so we deducted from the service charge. Found the next day the restaurant had gone online and taken a further £10 from the card we made the original booking on - unbelieveable. Will not ever return, all they are interested in is making money, packing as many people in as possible and illegally taking money from people's bank accounts when optional service charge challenged - we had a table of 7 so hardly huge! 5 Dec - response to owner comment: I don't know anything about a bottle of wine being returned, I was merely pointing out £39.50 is a lot of money for a basic bottle of Sauvingnon Blanc - it was not returned though, we drank every drop of it at that price! Don't feel you've really taken on board the lack of service and value for money, and deceiptful further taking money from bank card left originally as a deposit the next day.

Awful customer service. Have been going to the Spaghetti Tree for years and always throughly enjoyed it. Was invited as part of a table of 18 and was told to pre-order the roast dinner and dessert. The morning of, my young baby was sick and I did a covid test and was positive, but was still made to pay the bill for the food. I explained that I wanted to be there and unfortunately these circumstances couldn’t allow me to but they were not interested and said the food still needed to be paid for because it was pre ordered and pre made (?). When I questioned that surely it could be sold to a walk in customer or whoever on the day they said it was their policy and were happy for me to come to the restaurant and collect it despite having a positive covid test. I wouldn’t have even minded paying a cancellation fee but to have pay for a full meal when there was a table of 18, this just seems exceptionally greedy and they clearly don’t care about their loyal customers. To find out later that evening, the table was chucked out on the two hour time limit even though this wasn’t mentioned on the booking. Also they said the service charge was non-negotiable! Never heard of this from any other restaurant. Shameful

Excellent restaurant with excellent food

We have just had my dads 80th birthday at the restaurant. I would like to thank the restaurant staff and owners for helping to make the day amazing. Staff were fantastic The food was 1st class And the singer just topped it off. Thank you

Visited this gorgeous little restaurant for the first time tonight and it certainly won’t be the last time. The food was amazing, my pizza was great and the carbonara Calzone is very highly recommended, what a superb idea. The service from the whole team was excellent, being asked numerous times if all was well and if we needed anything else and the owner was so lovely and welcoming If you get the opportunity, don’t miss out

Came here for our anniversary and the food is stunning. The staff are so attentive and friendly and at the moment the space is decorated for Christmas and it looks so festive and cosy.

I just came home from an evening dinner with my partner and all I can say it wow, Me and my partner have been before for lunch/dinner during the day to spaghetti tree and it was lovely the food, drinks and the service! But tonight It was our first time having dinner in the evening on the weekend and it’s been such fun and great experience I loved it we both had an amazing time and the staff were amazing and the service was so quick, the gent that was hosting the entertainment and singing tonight was great too had a great voice and the atmosphere was lovely and fun. I hope to see the gent who was singing tonight again in there and the staff deserve to receive card tips as they do cash tips, I would of loved to leave a tip for the waiters / waitresses but I couldn’t as I didn’t have cash and I was told they don’t receive card tips. They deserve tip’s regardless of how it’s paid the staff did an amazing job. Will definitely be coming back soon again!

Been here many times. Always excellent food and friendly attentive service.

Great atmosphere, had a Frank Sinatra style singer. Massive portions well cooked food

The food was tasty, but the portions a bit small. The tiramisu was made with cream instead of mascarpone and fresh egg, which was disappointing. Overally a good experience as the service is excellent and the ambiente too.

If you want to find somewhere to send your missus to get smashed on bottomless prosecco this is the place!!!

Great entertainment. Loved the music from Ray Lowe. Top notch singer.

Wow. Just wow. Having hoped to be able to speak to and listen to my husband tonight - we have had to leave early as the live music was too loud (my ears actually hurt!!). And the singer did nothing but criticise us all for being quiet (we couldn’t talk over her!). It’s not the cheapest of restaurants and I feel we have wasted a lot of money on a really bad experience tonight. Such a shame

I had an amazing 70th birthday event at the Spaghetti Tree in Walton on the Hill, where I was joined with many overseas clients, we all had a brilliant evening and I couldn’t be more pleased or recommend this restaurant more highly, if I could have given more than five stars i most certainly would have

Had a birthday celebration last night the noise level was ridiculous. Food was good service was too efficient as clearing tables while sone of the party were still eating. Zak so taken away wine glass away dreoutecthere bring wine in the cooler. Music good but the restaurant was so loud left early as couldn’t hear ourselves think which was a shame

Food and stuff very good. Very comfortable good atmosphere and elegant restaurants thank you very much.

Lovely restaurant food amazing & the atmosphere was great amazing selection of delicious dishes would go back again In response to the person whom msg asking a question regarding parking unfortunately they don’t have a car park, however off street parking on roads opposite & adjacent to the restaurant which helps

Excellent service,staff were amazing,lot's to choose from on the menu,will definitely be back.

Lovely family run restaurant. Warmest of welcomes although we had not been able to visit for some time.

We were part of a private function. The staff were attentive to the right degree. The food was antipasti and delicious. Served well. Thank you everyone, your professionalism showed and was much appreciated.

Brilliant team Great entertainment Fantastic evening

A fantastic meal. Pizza was lovely. Would highly recommend...

Food was outstanding as always. Unfortunately the night was completely soured by the live entertainment they thought would be a great idea to put at clubbing level volume. Live music at a restaurant should be background noise, not piercing through our heads so we can't hear ourselves think. What a shame. This is a restaurant, not a club. Ironically, this was our first date since the birth of our son four months ago, and we were looking forward to actually having a conversation!