Starbucks Cafe Shepherds Bush in Hammersmith and Fulham

When tracking the driver, they were going the complete opposite direction to my location, this then continued for 25 minutes after being notified they had left the restaurant and the order arrived 45 minutes late.

Great pizza nice food defo order again

Since my last review the manager has called and apologised for the confusion with the pizza's sizes ordered. I am happy with the resolution.

Good pizza. Will definitely order again.

Fantastic pizza and tasty chicken, first time trying here and won’t be the last!

10” pizza delivered... ordered 15” family meal!?

Phoned and asked for extra cheese on my pizza and a lovely man said yes ofcourse. Pizza arrived early and tasted fantastic. Thank you

Hello. Never order from this place. We order 2 pizzas at 9 p.m. and it’s took more than 3 hrs to deliver. I was calling them 5 times no answer. Pizzas was over burned. Waste of money.

Food great & delivered early as we requested.

Another good meal from Shepherds 🍕 thanks

The pizza was on the wrong base and undercooked. Call the restaurant to address this and the guy that answered was rude and dismissive of my complaint. His demeanour only changed when I told him the process I was following to complain through Just Eat. I wouldnt order from here again and I'm vex I did in the first place

Food was nice and arrived as expected

Best pizza I’ve ever had! Absolutely huge!

Another good meal from Shephard - thanks

The food was piping hot and delivery driver very polite

I have been coming here since I moved to the area I’m so glad I was driving past this & thought to try it. Fries are always tasty, chicken is delicious. The guys are always friendly to me. Now I just need to try their pizza I’m looking forward to it. We will return as always stay safe.

Excellent service and quality food as always.

First time ordering and probably won’t again. My pizza wasn’t cooked that much, very doughy and the cheese not melted, plus was missing my order of olives. Same as mozzarella sticks, weren’t cooked through. Husbands pizza and hot wings were ok though!

First time ordering from here was very happy with the food quality and service. Can’t wait to order again soon.

Honestly the best pizza even. The freshest dough ever so good and a good price. Please try it you will not be disappointed. Even though it was ten minutes later it was well worth waiting for.. Nick

Ordered pizza, chicken strippers and fudge cake and the quality of the food was far better than anything the large chains offer...won't be going anywhere else from now on

Food was great but customer service is a joke so rude rude

Very very late. Food wasn’t good either, the pizza was very greasy. I’ve been a client over a few years. Not cool.

Huuuuge portions, good delivery time, tasty chicken. Can't go wrong.

First time I'd ordered from Shepherds Pizza after a recommendation from a friend. Without a doubt I will be ordering from them again. Speedy delivery and one of the best pizzas I've had in a long while. Loved it.

As hot 'n tasty as it says in the box!

great chicken always cooked lovely and chrispy

Food arrived hot and tasted good, nice chips!

Brilliant !! Lovely food !! Thank you !!

We enjoyed the meal very much and will order again in the future .

Arrived late, only by 20 minutes. Everything I ordered was delivered and at the end of our meal there was nothing left. Very grateful that they are working during the pandemic. We had a mixture of pizza, chicken nuggets and burgers. Food was delicious and arrived hot.

Didn’t mind the delivery being late as the food was much better than the other chicken shops.

We ordered the family boneless box. Every bit of the food tasted fresh, smelt & tasted amazing. We was full but still could stop eating as it was soo good. Great potion sizes. I will defo be ordering this again.

Nice again, thank you...good for chicken shop!

Food was very hot when arrived. They forgot the large popcorn chicken. A quick call to the store and this was fixed and delivered hot within 15 minutes. Very happy with the customer service! Thankyou!

The only thing I find is they don't seem to read the notes section. Apart from this, the food is always amazing.

Really really lovely food well done

Nice again, was warm enough, just need to read notes pls!

Cold greasy pizza, base has no flavour, cheese is awful. Never again

Got chicken instead of garlic bread and pizza was all squashed up one end of box. Neither were very tasty.

Very impressed and half an hour early!

Another good quality meal - thanks

For me this is the best place locally to get pizza and wings,the wings in particular are amazing the perfect amount of spice and the pizza’s are really good too

Order from here regularly and it’s always been lovely and hot, but this time it arrived almost 2 hours from ordering, cold, not boxed properly and some of the chicken pieces were hard, won’t be using them again

Food took 1 hour and 45 mins to arrive. Called the restaurant they apologised and said it was on its way. Turned up luke warm in a sweaty falling apart bag so it had been in there a while Chicken was very tough and dry Popcorn chicken was quite nice Chips were ok but tasted like chicken (deep fried in the same oil I presume) Would not use again try somewhere else guys

Lovely food and service, will order again.

Lovely food as usual. Just wish there was more pepperoni ( one piece on each slice just isnt enough).

Food was late, and damaged, sauce capsules had split all over the food. Delivery driver was trying to hand the food over by hand. Boxes were split inside the carrier bag

Fresh hot food and arrived early

Food turned up 30 mins early , all food was hot the chicken wing were pucker will defo use again

amazing food probably best takeaway since moving to dartford delivery was slightly weird though guy kept asking for my door number at my door even though I pointed the number sign to him and said people keep saying we make mistakes and started mumbling away to me

Best just eat weve had so far! Had various meals all were hot and tasty....nice one thank you

Cold was completely cold. cold chips are gross.

Quick delivery and food was nice and warm thank you .

Great food and service at very reasonable price. Only one thing, we did not receive the coleslaw that was ordered

Definitely one of the best chicken shops in dartford.Their chicken wings, burgers and chicken peices are very good value for money and tastewise the best ive tasted in datford. I have not tried their pizza therefore cannot comment.

Food arrived well over an hour late but I think given the current situation and how busy takeaway places are it's to be expected. I have ordered from here before and had no issues.. Food was excellent, hot and tasty... Will order again.

Over an hour late and the food was just generally not very good.

Always fresh, hot and delicious

Good quality food with good service - thanks

Nice pizza, good onion rings and really good popcorn chicken!

Always fantastic service, with great food! Thank you

Lovely food. Crisp lettuce in burger. Everything hot and drunks ice cold.

3 medium pizzas took nearly an hour and a half to arrive

Please ignore my last review was meant for kfc in dartford and not shepherd's pizza but cant delete review for some reason, this pizza place is brilliant lovely pizza and always on time and hot if I could give more stars I would

30 minutes after the Food marked as delivered by the restaurant I am still waiting. Called restaurant 20 minutes ago who said driver isn’t far.very very poor. Money down the drain. This is the first and last time I order from these guys and the last time I use just eat.

Wont be ordering again waited 1 hour for delivery slot then another hour waiting for driver to be assigned and still no food, tried to call restaurant but no answer, contacted just eat who cancelled and refunded me.

Pizza is always lovely from here. Beats domino's and pizza hut. It's always hot, cheesy and full of flavour.

Food turned up very late.. was cold.. Was hoping for more given other reviews. Very Disappointed

Food wasn’t very hot at all, pizza needs to be hot or it tastes rubbery. The garlic bread with cheese was even worse.

Always perfect, never had a bad order

Sent wrong item was told the replacement will be with me within 15-20minuets then never turned up and wouldn’t answer phones.

Amazing pizza was 30 mins late

Fantastic food. Both pizza & chicken spot on, & the chips were great also

I ordered a bargain bucket and the chicken was inedible it's fair to say it is by far the worst chicken I've ever had I also ordered cheese cake and it was frozen solid really disappointed I give the food one star because it wood not let me put 0 stars

Being slightly late isn’t an issue but when your order time is already an hour and 30 minutes it takes the p

Always quick fresh and delicious

Good chicken, would recommend over most other Chicken shops nearby

Absolutely fantastic food filling and tasty in our opinion so much better than kfc 😁👍

Mega long wait. Then 30 minutes late from predicted time. Average food. Driver was rude, too busy talking to someone on his phone. Never even apologised for being late. Expensive for what it was.

Lovely food my partner said it was the best chicken and chips he has eaten.will definitely order again

Order delivered with item missing

Food was ok my pizza could of been a lil more cooked with the cheese was to white

Very late delivery phoned restaurant with very little response!

Glad it came early. Food was hot and crispy. Love the quality of chips

The food was really hot and really great value for money will order again and was 5 mins early

I can’t get enough of this place. Best pizza and chicken! If having pizza make sure you try the cheese, garlic and herb crust. You won’t turn back!

Chicken Wings were lovely and all the food was piping hot. Happy with my first experience.

Me again! Compliments to the chef! Spot on yet again. Pizza arrived 20 minutes early......even better!⭐️⭐️⭐️⭐️⭐️

Wow! The food gets better after each order! That’s three times in the last 5 weeks! The best pizza in dartford that’s for sure. 👍👍

Was very pleasantly surprised - pizza was a cut above the usual pizza places nearby. Food arrived hot, with a generous amount of toppings. Tasty, good value for money, we'll definitely be returning!

Although late delivery, the food was excellent.

Fantastic food yet again. Moved here about 3 years ago and have never been anywhere else for fried chicken or pizza! The best!

Food arrived early and hot, chips and wings tasty, but chicken very greasy, was off putting, also bland, not as good S normal !

100% best pizza i have had will order again

Wrong drinks. Food taste horrible and was late

Prompt, great food, great customer service, what more could you want? Love this restaurant!

Excellent as always. Love the new style fries, more crispy less soggy. Chicken so tasty.

Food was ok. Took ages for delivery though, at 4pm on a Sat, so not exactly peak time.

My order arrived 1 hour after expected delivery time, the food was still hot but they also forgot the 1.5L Pepsi too, probably won't order from here again.