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3.5

Based on 31 opinions finded in 1 websites

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Nº 691 in 951 in Wigan

Nº 109 of 128 Other cuisines in Wigan

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor313.5

comment_iconOpinions

I am not a fan of coffee but absolutely love their pumpkin spice so I embarrassingly asked the server for an iced pumpkin spice latte with no coffee to which she laughed at me and then when collecting the drink the employee shouted my name, pumpkin spice milk, and laughed, not happy with the way they feel it’s okay to publicly humiliate just wanted my spooky milk in peace

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Ellie C . 2023-10-19

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Easter Friday, very busy! Well earned coffee and cheese and ham toastie as wife was shopping walking my legs off. Great friendly staff, clean tables enjoyable 20 mins 10/10.

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Mrwstowe . 2023-04-09

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Food hood coffee lovely. We were there for over an hr for our lunch, very buy and 4 staff but in the whole time not one table was cleaned, cups everywhere we asked to clean table twice and it still never got done.

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Gillian L . 2021-12-29

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Nearly half an hour to be served, 5 staff working and inky 1 on till, 1 heating food, 2 making drinks and 1 walking about. Politeness is non existent and the queue is well onto the concourse. If they concentrated on the customer as much as the football score it would of been a 5 star review. Poor poor poor

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David_Dean . 2021-11-06

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The service and servers were pleasant and friendly, very welcoming. The drink itself was tasty and well made, and the space wasn't too noisy as other Starbucks can get. Appreciate the distance between the tables inside to sit at even though the space was small.

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Trudy . 2021-06-10

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Went in here this morning (29 Dec 20) with my seven-year old grand-daughter......shouted by a member of staff because I couldn’t hear him through a Perspex screen and a mask with a shopping centre security announcement going on. He then was extremely patronising and sarcastic when I asked him what flavours of Frappacino were available. I am 65 years old and do not need that in my life just to get a drink!! Appalling rudeness - I told him his attitude stank and left. We had lovely service from a very nice lady in Caffè Nero in Exchange Square.....pleasant friendly and not halfway up her own backside!!

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Mark H . 2020-12-29

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Simply wanted 2 coffees for take out. Barked, shouted at and treated like lepers from entry to exit. Clearly staff have it down to a fine art, and i don't mean coffee making

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rodpod . 2020-06-19

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Typical Starbucks... drinkable coffee but nothing special...in a soul-less shopping centre Nothing to get excited about .

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BeardyDave1897 . 2020-03-05

MORE AT TripAdvisor

Quick breakfast here . Good value for money. Good food and good value for money . Nice friendly efficient staff.

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shikeelah . 2019-07-19

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My partner and I visited here on Saturday 25th May, the staff were very friendly and the coffee was the best Starbucks coffee I've had in a very long time. Wonderful!

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hooblebooble . 2019-05-29

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Came here a few days ago with the mandem and ordered a vanilla cream and it was juicy and succulent . Was a bit pricy but that’s just how life goes sometimes. Will deffo come back with the lads one day.

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jenny6785 . 2018-09-14

MORE AT TripAdvisor

This Starbucks is pretty good! It offers quite a lot of seats compared to other venues. The staff is usually fast and competent! The coffee is always good!

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Alexclondon95 . 2018-04-05

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Went here today for a quick break from shopping- it was a pleasant experience. It was busy, full of Xmas shoppers and it was a nice central place for a pit stop. Staff were friendly and it's a perfect place to people watch - could've stayed all day!!

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nicmad1 . 2017-12-22

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A busy, internal Starbucks. Service was quick and efficient with the usual expected levels of customer service. Seating is both inside the unit where it was warmer and outside the unit where it was cold, it was December. There was an adequate number of seats and it was a good pit stop.

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Christopher H . 2017-12-18

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Busy place eventually found a Place to sit - not surprised though in a very Busy spot . Bit over priced don't really want to be paying £3.25 for Coffee , needless to say it was very nice. The Irish guy (the manger) very Polite and good Customer Service .

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Gladyis H . 2017-11-22

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Serves good coffee however service is rather poor at times. 3 members of uniformed staff were talking to 2 overly camp men about what they were wearing to go out that night. These staff were on the customer side of the counter all whilst one...

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jbish0p1 . 2017-06-25

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Plenty of seating around but can get quite busy during peak times. The drinks are just like your typical Starbucks but sometimes you can be waiting a long time in the queues. Tip : If this Starbucks is too busy, there is a smaller one...

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rosie1232 . 2017-06-24

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Stopped here whilst on a day out in Manchester for a quick stop pit. Was nice. Great location. Staff were friendly.

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ClaireF1078 . 2017-05-30

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In our visit to Arndale center we went to have a coffee at Arndale in Manchester. Finally we asked for hot chocolate ,and our decision was brilliant. The hot chocolate had a great taste and we really enjoyed this very much. The shop was very...

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tony_greek . 2017-01-31

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Typical busy Starbucks venue. The toasted fruit bread (comes with butter and jam) is very nice and reasonably priced. Coffees and hot chocolate are also good and reasonably priced as cup sizes are generous.

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Michael N . 2016-12-28

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This Starbucks was very similar to the one's across the country and in keeping with the brand delivered a nice cup of coffee in a fast and friendly manner despite the high volume that this store clearly receives. Tables were clean and tidy throughout and...

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James A . 2016-09-21

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It has been quite awhile since I visited Starbucks, but today I decided to try Starbucks in the Manchester Arndale as I fancied a coffee while me and my partner were doing some shopping. The service was provided with a smile as I ordered a...

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Akhalon . 2016-05-20

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The staff talked too much between themselves, hardly bothered about their clientele, sadly! I was shipped off to go and pick up my drink holding my fruit ( no fork or spoon offered) to wait whilst the male staff had great fun amongst themselves talking...

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PhilsonofWilf . 2016-04-24

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After an hour of shopping we called in for a coffee. Starbucks makes a great skinny cappuccino, better than its other rival ! The choice of cakes was good and we absolutely enjoyed our coffee and cake whilst people watching.

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OldBear . 2016-04-22

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El café como en cualquier otro Starbucks del mundo, pero las dos empleadas bastante desagradables y apáticas. Desde luego no...

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Hada_1988 . 2016-02-08

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Average coffee chain, staff seemed uninterested, tables needed cleaning, coffee average at best, wouldn't rush back

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MsB76 . 2016-01-23

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Not massively impressed, not massively disappointed. It's just another Starbucks, however the service in other Starbucks is a lot better! The people on the counter are quite grumpy...Leaves you questioning, what did I do? I only wanted a brew?! The only thing I couldn't fault...

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Lizzie T . 2015-10-17

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I usually make a point of visiting this particular branch because previously the service and standard has been very good. However the last couple of visits have been a disappointment with very long wait times and sub standard drinks.

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zoek931 . 2015-10-03

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What you expect from Starbucks is what you get, busy at times, good coffee, some snacks and very central, better than some of the local cafes on nearby cross street

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TheDJKing1 . 2015-09-29

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Visited for breakfast the lady on the counter was friendly but not overly friendly we ordered two mochas and were told to wait at the end of the counter for them when she was taking others orders to tables. Food was nice but have been...

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pmsw1994 . 2015-08-18

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Disgusting service! Staffs are not friendly and no thank you for drinks we paid? Asked for more syrup in the frappucino but was told to put sugar stick instead. How is that going to melt in a frappucino? Terrible.

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Athikhom R . 2015-05-11

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